Avis
8,6
Excellent
8,8/10
Propreté
9,2/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
25 avr. 2024
Séjour de 2 nuits en avril 2024
Réponse de ANSON LI le 19 mai 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
10/10 Excellent
Rachel Ann
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rachel Ann
Séjour de 1 nuit en avril 2024
Réponse de ANSON LI le 28 avr. 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
10/10 Excellent
Yi Wen
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yi Wen
Séjour de 4 nuits en avril 2024
Réponse de ANSON LI le 25 avr. 2024
尊敬的顧客,感謝您在澳門旅遊其間選擇了入住澳門彼寓旅居。我們的首要任務是為旅客提供優質的賓客服務。 我們很高興知道您在我們酒店渡過了愉快旅遊體驗。 我們非常感謝您在最近來澳門旅遊時,在一個酒店眾多的城市裏選擇了入住我們彼寓旅居。 我們期待很快在澳門再次見面!此致,Anson Li酒店副經理彼寓旅居
8/10 Bien
TSUTOMU
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
TSUTOMU
Séjour de 2 nuits en avril 2024
Réponse de Anson Li le 21 avr. 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
10/10 Excellent
Boonlert
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Boonlert
Séjour de 1 nuit en avril 2024
Réponse de Anson LI le 19 avr. 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
10/10 Excellent
Daniel
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en janvier 2024
Réponse de ANSON LI le 4 avr. 2024
Dear Daniel, Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Anson Li Hotel Assistant Manager, Belive Andmore
10/10 Excellent
YAHUI
Voyage en groupe
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
YAHUI
Réponse de ANSON LI le 29 mars 2024
Dear guest,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
8/10 Bien
MANNAMI
17 mars 2024
Les points forts : Propreté, personnel et service, équipements
MANNAMI
Séjour de 2 nuits en mars 2024
Réponse de ANSON LI le 18 mars 2024
Dear Mannami,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
10/10 Excellent
Yamamoto
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yamamoto
Séjour de 2 nuits en mars 2024
Réponse de ANSON LI le 15 mars 2024
Dear Yamamoto san,Thank you for staying with us during your journey in Macau. It is always our priority providing impeccable guest service. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon!Anson LiHotel Assistant Manager, Belive Andmore
8/10 Bien
Nami
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nami
Séjour de 1 nuit en mars 2024
Réponse de ANSON LI le 12 mars 2024
Dear Nami, Thank you for taking the time to share your valuable feedback with us. We apologize sincerely for the inconvenience caused by the room's smell issue, as it falls short of our usual standards. We have taken immediate action to rectify the situation and ensure the comfort of our clients.Your feedback will significantly contribute to our continuous improvement efforts. Once again, we extend our heartfelt apologies for the unpleasant experience, and we eagerly anticipate the opportunity to host you again in the near future.ANSON LIHotel Assistant Manager
6/10 Satisfaisant
Kazuho
5 mars 2024
Kazuho
Séjour de 2 nuits en mars 2024
Réponse de ANSON LI le 12 mars 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
David
22 févr. 2024
David
Séjour de 3 nuits en février 2024
Réponse de ANSON LI le 25 févr. 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
MI BO
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MI BO
Séjour de 1 nuit en janvier 2024
Réponse de Anson li le 18 févr. 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
8 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de Anson Li le 12 janv. 2024
尊敬的 ,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。我們非常重視家庭共處,並致力於讓您在住店期間與親人共創難忘回憶。房間配備有趣的桌遊,讓您與家人共度美好時光。 如閣下有食物或飲品需要放置冰箱,可以聯繫酒店前臺,對此酒店沒有爲您提供明確的指引表示十分抱歉!感謝您對我們提出的寶貴意見,我們會檢視改進,期待下次能與您相見! ANSON LI 酒店副經理
10/10 Excellent
KEITA
2 janv. 2024
KEITA
Séjour de 1 nuit en janvier 2024
Réponse de Anson li le 12 janv. 2024
Dear Keita san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
Lam Hiu Wai
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lam Hiu Wai
Séjour de 1 nuit en décembre 2023
Réponse de Anson li le 12 janv. 2024
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
Voyageur vérifié
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Anson li le 12 janv. 2024
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
TAKEYUKI, Hachiouji-shi
Voyage en groupe
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements
TAKEYUKI
Séjour de 1 nuit en novembre 2023
Réponse de Anson li le 12 janv. 2024
Dear Takeyuki san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
6/10 Satisfaisant
George
27 nov. 2023
Les points forts : Propreté et personnel et service
George
Séjour de 8 nuits en novembre 2023
Réponse de ANSON LI le 29 nov. 2023
Dear George,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the size constraints of our lobby and room tables. We understand how important comfort and functionality are to our guests, especially when it comes to having a suitable work area.Please be assured that we take your comments seriously and will look into potential improvements. We will also provide feedback to the shop operator to consider extending the business hours to better accommodate our guests' preferences.We're glad to hear that our staff made a positive impression with their friendliness, and we hope this aspect of our service made your stay more enjoyable. We hope to welcome you back in the future for a more comfortable experience.ANSON LIHotel Assistant Manager
8/10 Bien
Wen
24 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Wen
Séjour de 2 nuits en novembre 2023
Réponse de ANSON LI le 29 nov. 2023
Dear Wen,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Hoi Yan
23 nov. 2023
Hoi Yan
Séjour de 2 nuits en novembre 2023
Réponse de Anson Li le 15 déc. 2023
Dear Hoi Yan, Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future. ANSON LI Assistant Manager
8/10 Bien
Kam Hon
Voyage en famille
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kam Hon
Séjour de 1 nuit en novembre 2023
Réponse de ANSON LI le 29 nov. 2023
Dear Kam Hon,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
6/10 Satisfaisant
Kunihisa
6 nov. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Kunihisa
Séjour de 1 nuit en novembre 2023
Réponse de ANSON LI le 29 nov. 2023
Dear Guest,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We are sorry that you did not have a pleasant experience. During the period, we noticed noises from the damaged manhole in front of the hotel, which we already informed the relevant governing body for repair. Once again, we apologise for the unpleasant stay and strive to continue to improve our service standards. We hope to host you again in the near future.ANSON LIHotel Assistant Manager
6/10 Satisfaisant
Di
5 nov. 2023
Les points forts : Propreté et personnel et service
Di
Séjour de 1 nuit en novembre 2023
Réponse de ANSON LI le 5 nov. 2023
尊敬的客人您好,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。在高峰期時由於客房準備需時較長,并且員工未向您解釋清楚,十分抱歉。根據您的反饋,一定會儘快檢視並改善,爲您的下一次光臨做足十分的準備,期待您下次再來!ANSON LI酒店副經理
10/10 Excellent
Ibuki
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ibuki
Séjour de 1 nuit en octobre 2023
Réponse de Anson le 4 nov. 2023
Dear Ibuki san,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Albert
Voyage en famille
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Albert
Séjour de 1 nuit en octobre 2023
Réponse de ANSON LI le 24 oct. 2023
Dear Albert,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
4/10 Médiocre
Ryoma
17 oct. 2023
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Ryoma
Séjour de 2 nuits en octobre 2023
Réponse de ANSON LI le 24 oct. 2023
Dear Ryoma san,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. Your feedback will help us in our continuous improvement efforts. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
10/10 Excellent
LOK YEE
23 sept. 2023
LOK YEE
Séjour de 1 nuit en septembre 2023
Réponse de Anson Li le 25 sept. 2023
Dear Lok Yee,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
Andrew
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en septembre 2023
Réponse de Anson Li le 21 sept. 2023
Dear Andrew,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
2/10 Horrible
GIYOUNG
18 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
GIYOUNG
Séjour de 1 nuit en septembre 2023
Réponse de Anson Li le 18 sept. 2023
Dear Mr. Huh,Thank you for taking the valuable time to share your feedback with us. Your feedback means a lot to us, and we will definitely share it with the team. We sincerely apologize for the inconvenience caused. In order to improve our service, please contact me directly and I appreciate you could share more details with me. Please be assured that we will continue striving to exceed our guests' expectations. Once again, we sincerely apologize for the unpleasant experience, and we hope to have the chance to host you again in the near future.ANSON LIHotel Assistant Manager
8/10 Bien
Ma Wing
Voyage en famille
29 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Ma Wing
Séjour de 1 nuit en août 2023
Réponse de Anson le 1 sept. 2023
尊敬的客人您好,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。得知您這次的行程房間内的設施爲你帶來了困擾,實在抱歉!根據您的反饋,一定會著實安排處理,并且爲您的下一次光臨做足十分的準備,期待您下次再來!ANSON LI酒店副經理
8/10 Bien
misuk
Voyage en groupe
7 août 2023
Les points forts : Propreté et personnel et service
misuk
Séjour de 2 nuits en août 2023
Réponse de Anson le 8 août 2023
Dear Misuk,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
Jonathan
6 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jonathan
Séjour de 1 nuit en août 2023
Réponse de Anson le 8 août 2023
Dear Jonathan,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
8/10 Bien
LI
31 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
LI
Séjour de 2 nuits en juillet 2023
Réponse de ANSON le 4 août 2023
Dear guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Pongsiri
8 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pongsiri
Séjour de 1 nuit en juillet 2023
Réponse de ANSON le 4 août 2023
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Olivia
Voyage en couple
27 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olivia
Séjour de 3 nuits en mai 2023
Réponse de Anson le 10 août 2023
Dear Olivia,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager
10/10 Excellent
Ka Yee
15 mai 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ka Yee
Séjour de 1 nuit en mai 2023
Réponse de Anson le 10 août 2023
尊敬的Ka Yee,感謝您能抽出寶貴的時間來分享您的感受!我們十分珍惜閣下的評價並會分享給團隊成員。得知您對這次行程的滿意是我們的榮幸,期待下次能與您相見! ANSON LI 酒店副經理
10/10 Excellent
?
6 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
?
Séjour de 2 nuits en mai 2023
Réponse de Anson le 10 août 2023
Dear Guest,Thank you for taking valuable time to share your feedback with us. Your feedback meant a lot to us and we will definitely share with the team. We are delighted to hear that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.ANSON LIAssistant Manager