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Avis sur Extended Stay Gun Barrel City

2 out of 5
Extended Stay Gun Barrel City
2916 W Main St, Mabank, TX

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 38 avis sur 54." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 54." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 54." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 54." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 54." "

9,4/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Jodi, Salem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cleanest hotel in the area by FAR
Séjour de 3 nuits en avril 2024
Réponse de Bree Kunz le 29 avr. 2024
Thank you so much! We strive to provide excellent customer service and a safe and clean accommodations!

10/10 Excellent

Jodi, Salem

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Best property for cleanliness by FAR in the area.
Séjour de 2 nuits en avril 2024
Réponse de Bree Kunz le 29 avr. 2024
Thank you so much! We strive to provide excellent customer service and a safe and clean accommodations!

10/10 Excellent

GTO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Bree Kunz le 30 avr. 2024
Thanks so much for the great review!! Hope you stay with us again soon!

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Combination lock no key card to lose
Séjour de 2 nuits en avril 2024
Réponse de Bree Kunz le 15 avr. 2024
Thanks for the awesome rating! Hope you stay with us again soon!

10/10 Excellent

Freddie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brilliant location for the area. Spotless inside and out. Would highly recommend.
Séjour de 2 nuits en avril 2024
Réponse de Bree Kunz le 10 avr. 2024
Thank you so much for the glowing review! Hope you stay with us again soon!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean place. Near shopping & dinning. Recommended. Only issue was road noise as it is on a busy highway but this did not bother us during our stay.
Séjour de 1 nuit en mars 2024
Réponse de Dena le 26 mars 2024
Hello. Thank you for the review. We are happy you enjoyed your stay with us. We are looking forward to your next stay with us. Have a great day!

10/10 Excellent

MICHELLE, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was not comfortable for me but I would stay here again. Next time I would bring my own pillows maybe that would help.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 18 mars 2024
Thank you for your review. And we are looking forward to your next stay with us.

10/10 Excellent

vicki

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent price. I was pleasantly surprised. The staff was very helpful and gracious. The room was exceptionally clean and spacious. Check in and check out was a breeze. Only thing that could have been better was an on site restaurant. But for the price we got more than we expected
Séjour de 1 nuit en mars 2024
Réponse de Bree Kunz le 7 mars 2024
Thank you for such an amazing review! We hope to be able to accommodate you again soon!!!

8/10 Bien

Margaret

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property is very clean. Check-in went smoothly, but be prepared to bring a photo ID that will be copied. We liked the door code versus having to manage a key, and the room was well-appointed with had a spotless, organized kitchenette If we had any complaints it was that we were on the ground floor and the person above had very heavy footsteps and seemed to be pacing. It literally kept us awake. Get a second floor room if you can manage stairs.
Séjour de 2 nuits en mars 2024
Réponse de Front Desk Staff le 5 mars 2024
Thank you for your review. Our digital locks are new, we appreciate the feedback. We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Caitlin

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has been amazing. Super clean, staff is amazing, and love the fact that you can cook in the room. The only downside is the road noise but the tradeoff of such great facilities, is well worth it. We will absolutely stay here again!
Réponse de Front Desk Staff le 5 mars 2024
Thank you for the review. We are happy you enjoyed your stay with us. We look forward to your next visit. Have a great day.

10/10 Excellent

GREG

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Front Desk le 3 févr. 2024
Thank You for the great review

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gun Barrel City, TX
Nice place, convenient location for our needs. Staff was very nice and accommodating. A little noisy, though. We could clearly hear the neighbors, especially the loud ones.
Séjour de 2 nuits en décembre 2023
Réponse de Dena le 5 déc. 2023
Thank you for your review. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was in very good condition. We had zero issues. Staff were very helpful.
Séjour de 1 nuit en novembre 2023
Réponse de Dena le 28 nov. 2023
Thank you so much for such a wonderful review. We look forward to your next stay and serving you again.

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great quiet stay! Would definitely recommend!
Réponse de Dena le 22 nov. 2023
Thank you very much for your great review. We are looking forward to your next stay with us!

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will stay again I have already stayed twice
Séjour de 1 nuit en novembre 2023
Réponse de Front Desk le 20 nov. 2023
Thank You for the 5 out of 5 review. We are looking forward to seeing you again for another stay. Thank You.

6/10 Satisfaisant

jimmy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Dena le 14 nov. 2023
Thank you for your review. Have a great day. We hope that you stay with us again.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointing
The toilet didn’t flush. The deadbolt wouldn’t lock. The beds were uncomfortable.
Séjour de 2 nuits en novembre 2023
Réponse de Bree Kunz le 9 nov. 2023
Hello,On behalf of the staff here at Extended Stay Gun Barrel we are sincerely apologetic that you did not enjoy your stay with us. We would like to extend a discounted stay with for the inconveniences and bad experience. We strive for excellence, cleanliness and customer service, and apologize that we fell short of that goal during your stay with us. Please reach out to us when you are in the area again.

10/10 Excellent

kent

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very clean and easy access
Séjour de 1 nuit en octobre 2023
Réponse de Dena, Front Desk Management le 3 nov. 2023
Thank you Kent for the wonderful review. We enjoyed having you with us, and look forward to your next stay with us.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Front Desk le 22 oct. 2023
Thank you for the high rating and choosing us for your place to stay.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice place would recommend.
Séjour de 2 nuits en octobre 2023
Réponse de Dena le 17 oct. 2023
Thank you for such a great review. We look forward to your next stay with us.

8/10 Bien

CHRIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very well-maintained and clean
Réponse de Dena le 17 oct. 2023
Thank you for such a great review. We look forward to your next stay with us.

8/10 Bien

Chanel

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Loud - unable to get to sleep until after midnight
My room was clean and the staff is always so nice when I stay here. However, the other customers were very inconsiderate of those on the 1st floor and sounded like they were rearranging furniture and pacing on the 2nd floor until late into the night on Wednesday night.
Séjour de 2 nuits en septembre 2023
Réponse de Dena le 21 sept. 2023
Hello Ms. Chanel. Thank you for your review. We strive to have clean rooms and excellent customer service. We do have two rooms where there is no upper floor. May I recommend The Junior Single room if it is available. Thank you and have a great day.

6/10 Satisfaisant

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a renovated property, but it is right on the street, and an old-style motel. Room doors open immediately to the outside, and flies get in. We borrowed a fly swatter from the desk, but still it was a problem for us. Desk hours are limited. We would not stay there again.
Séjour de 1 nuit en juin 2023
Réponse de The Extended Stay Management Team le 27 juin 2023
Jonathan - Thank you for your feedback. Regarding the insect issue, we our replacing our outdoor lighting system with anti-bug lamps to make our summer nights by the lake more comfortable. Our staff is just one phone call away from attending to our late night arrivals. Most of our guest let us know in advance if they have special requirements - for those that cannot, we hope to have our new keyless self-check-in system operational by late fall. Again, thank you for the information you provided to us.

8/10 Bien

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were put in a room near the end of the hotel. It was very noisy.
Séjour de 1 nuit en juin 2023
Réponse de Paula Front Desk le 25 juin 2023
Thank for the review, I hope that your next stay with us will be better.

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Good, Clean, Quiet and comfort
Séjour de 2 nuits en juin 2023
Réponse de Paula Front Desk le 25 juin 2023
Thank you for the review, we hope that you stay with us again.

10/10 Excellent

Ricardo

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only problem we had was at night with the outside lights attracting bugs. Otherwise we enjoyed our stay.
Séjour de 4 nuits en juin 2023
Réponse de The Extended Stay Management Team le 26 juin 2023
Mr. Ricardo - Thank you for booking with us. We apologize for the inconvenience and we are working to resolve the insect issue ASAP. We appreciate your feedback and hope to see you again!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lone
The stay was nice, but our room was not completely ready at our arrival. The only issue I had was the outside bugs being attracted to the outside bright light fixture. The bugs were all on the door and on the ground in the walkway of the hotel room entrance. Several of the bugs had made their their way inside the hotel room. The hotel does have plans to resolve this issue. And, I do like the fact that the hotel is well lit at night. The hotel is very clean and the staff are friendly. I love that this hotel has a kitchenette and a full size refrigerator coupled with it being surrounded by a beautiful Reservoir/ Lake. I am looking forward to staying at this hotel again!
Séjour de 2 nuits en juin 2023
Réponse de The Extended Stay Management Team le 16 juin 2023
We appreciate your feedback. As a recently opened hotel we are working on solutions to solve our start-up issues, Thank you for giving us insight on how to better serve you and other Guest. We hope to see you again in the future (but with no bugs)!!

10/10 Excellent

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What was unique and great about the room was the wooden floors and that both the living area and restroom were brightly lit. The accommodations were excellent -- the full-sized refrigerator and two-burner stove allowed us to prepare our own breakfast each morning and tea at night. The only drawback was the brightly lit entryway which attracted flies at night which was a nuisance when attempting to enter the room. To deal with this concern, we purchased Zevo which worked very well. Overall, the staff was super friendly, we would definitely consider staying here again when in the area and would recommend the property to others.
Séjour de 3 nuits en juin 2023
Réponse de The Extended Stay Management Team le 13 juin 2023
Hi Ms.Cheryl, thank you for the sweet review. We appreciate your feedback and hope to see you soon!

10/10 Excellent

John, DENISON

Séjour de 4 nuits en juin 2023

10/10 Excellent

Patty

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff, easy check in. Hotel seems newly renovated! New paint, appliances, etc. Great price for stay and will definitely return if we’re in the area!!
Séjour de 2 nuits en juin 2023
Réponse de Paula Front Desk le 5 juin 2023
Thank you for wonderful review. We are looking forward to your next stay.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Dena at the frontdesk le 5 juin 2023
Thank you for an excellent review. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Laetitia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de Dena at the frontdesk le 5 juin 2023
Thank you for giving us a great review. We look forward to your nest stay with us.

10/10 Excellent

Irma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very clean , comfortable beds ,I will stay there again
Séjour de 2 nuits en mai 2023
Réponse de Dena le 30 mai 2023
Thank you so much for the great review. We look forward to seeing you again.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for a family to stay
Séjour de 2 nuits en mai 2023
Réponse de The Extended Stay Management Team le 29 mai 2023
Michelle - Thank you for such a great review, we hope to see you and your family again soon!

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I would consider staying here again
Clean and comfortable. Not a place for bigger people. Had a distinct downward slope on the west half of the room. Great kitchenette.
Séjour de 1 nuit en mai 2023
Réponse de The Extended Stay Management Team le 24 mai 2023
Hi Jamie! Happy to hear the room was clean and comfortable for you and your guest. We hope to see you again!!

6/10 Satisfaisant

Timothy Allen

Voyage en couple
Les points forts : Personnel et service
For the place being newly renovated, they should have checked items. The bathroom door will not latch closed, the barrel of door not match the catch on door jam. Also, it looks like the cleaning staff may have used the towel bar for balance to clean the window in bathroom, allowing it to nearly fall off wall, had died bugs at window seal.
Séjour de 2 nuits en mai 2023
Réponse de The Extended Stay Management Team le 15 mai 2023
Hi Timothy, thank you very much your feedback. As a new hotel finishing our first four months of operations we are still working through a few startup issues. We will use the information you provided to improve our processes. Thank you again for the information you provided to us and we look forward to your next stay with us!

10/10 Excellent

Colleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Very clean, newly renovated, close to restaurant, quiet, everything you need. Staff was super friendly. Price was very affordable I stayed to go to trade days in Canton it was a quick 20 minute drive to Canton
Séjour de 2 nuits en avril 2023
Réponse de Abby from the Front Desk le 15 mai 2023
Hi Colleen! Thank you for such a great review. We hope to see you again for First Monday Trade Days!

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This had a full kitchen, which was great with all we needed to make a full meal and a full fridge to put leftovers. The facilities were bright and clean. Open the front door and look at the lake!
Séjour de 3 nuits en avril 2023
Réponse de Dena from the Front desk le 2 mai 2023
Thank you David for such a great review. We look forward to your next visit with us!

10/10 Excellent

GTO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and great staff . Rooms have everything you need in them.
Séjour de 1 nuit en avril 2023
Réponse de Dena from the Front desk le 18 avr. 2023
Thank you for your great review. We look forward to your next visit.

8/10 Bien

kim

Séjour de 14 nuits en mars 2023
Réponse de Abby at the Front Desk le 10 avr. 2023
Hi Kim! Thank you choosing us for your stay. I hope the Jeep adventures find you well!

10/10 Excellent

Cheltzie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Couldn’t ask for a better place.
Séjour de 2 nuits en avril 2023
Réponse de Abby at the Front Desk le 10 avr. 2023
Hi Cheltzie! Thank you for choosing us for your stay. We greatly appreciate your kind review!

10/10 Excellent

Darren

Séjour de 2 nuits en avril 2023
Réponse de Paula Front Desk le 29 avr. 2023
Thank You for your wonderful review. We look forward to your next visit with us.

10/10 Excellent

LOURDES, SUGAR LAND

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was new and well maintained. Everything in the room was convenient from the large refrigerator to the equipped kitchen to the multiple modern plugs. The front desk attendant was very pleasant and helpful. I would definitely recommend this hotel
Séjour de 1 nuit en avril 2023
Réponse de The Extended Stay Management Team le 4 avr. 2023
Hello, we are happy you enjoyed your visit with us. Thank you for such a wonderful review - We look forward to your next visit!

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I cant believe how beautiful & accommodating
Absolutely incredible! I cant even say enough good things! We stayed for the Spring National MX Race. Room was like brand new! Immaculate room! Kitchen area with everything youd need. Fridge, stove top, microwave, beautiful countertops and backsplash! Too much to say! DEFINITELY will be staying again. Honestly, they need to charge way more for those rooms. And Dena at the front was amazing! Super helpful, kind, and even shipped an umbrella we left to us. Oh yeah... and you can do your laundry for free there! Literally, awesome!
Séjour de 5 nuits en mars 2023
Réponse de Dena from the Front desk le 21 mars 2023
Thank you so much for such a great review. We enjoyed having you here and look forward to your next visit.Have a great day!

10/10 Excellent

Katherine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Dena from the Front desk le 6 mars 2023
Hello Katherine. We are so happy you enjoyed your stay with us! Thanks for giving such a great review.Extended Stay Gun Barrel City

10/10 Excellent

Matthew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good price for the room size and kitchenette. Would stay there again.
Séjour de 2 nuits en février 2023
Réponse de Abby le 28 févr. 2023
Thank you Matthew for choosing us for your stay in Gun Barrel City!! Hoping the paintball games played in your favor!

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean rooms. Recently updated.
Séjour de 1 nuit en février 2023
Réponse de Dena from the Front desk le 21 févr. 2023
Thank you so much Michael! We are happy you enjoyed your stay.

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JUST PERFECT ❤️☺️
VERY NICE ROOMS AND GREAT CUSTOMER SERVICE. DEFINITELY MY FAVORITE PLACE TO STAY ON THE LAKE. NO DOUBT I RATE IT 10 STARSSSS
Séjour de 2 nuits en février 2023
Réponse de Dena from the Front desk le 17 févr. 2023
Thank you for your great review.