Hello Anne-Marie, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

Thank you for your honest feedback. We hope to hear more from you for us to know where we need to improve more. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. I do hope you'll return and let us show you a far better experience.

Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

Hello Ted,We appreciate your positive feedback on our well-equipped and clean rooms. We are glad to hear that you had a good stay with us. If you have any further comments or suggestions, please feel free to reach out to us.

Hello Edward,We're delighted to hear that you found our hotel comfortable and clean, and that our staff were helpful during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

Hello Betty, I'm sorry to hear that your recent stay with us did not meet your expectations. Our team strives to provide a warm welcome to all our guests, and I apologize if this was not the case for you. We appreciate your feedback regarding the room cleanliness and breakfast quality as it helps us improve our services. Your comments have been shared with our management for further review.

Hello Kathy, We apologize for any inconvenience caused by noise disturbances during your stay. Guest feedback is valuable to us, and we will address this with our team for improvements. Regarding our amenities, we strive to offer a comfortable experience at a competitive rate. We hope to have the opportunity to welcome you back for a more enjoyable stay.

Hello Joshua,We are delighted to hear that you enjoyed your stay with us and found our property clean and comfortable. Our team takes great pride in providing a top-notch experience for all our guests. We look forward to welcoming you back for another enjoyable visit.

Hello Carlos,We regret to hear about your experience with the AC in your room and apologize for the inconvenience caused. Your feedback will be shared with the relevant team to ensure similar situations are avoided in the future. Thank you for bringing this to our attention.

Hello Deanna,We are sorry to hear about your disappointment. Feedback is valuable to us, so we encourage you to reach out to our management team directly for further discussion on the matter. Your concerns will be addressed and taken seriously.

Hello Chris,We are glad to hear that you found our staff helpful and enjoyed our clean rooms during your stay. Guest satisfaction is our top priority, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

Hello Valinda,We appreciate your positive feedback on our friendly staff, convenient location, and clean rooms. Our team aims to provide excellent service to all guests. Should you have any further comments or suggestions, please feel free to reach out to management directly. Thank you for choosing to stay with us.

Hello Paulette, We appreciate your feedback on our convenient location. We regret any disturbances caused by noise from neighboring rooms and have noted your comments on room cleanliness. Your input helps us enhance our services for future guests. Feel free to reach out to management directly to address any concerns from your recent stay.

Hello Bruce, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

Hello Cindy, We appreciate you sharing your experience and are glad you enjoyed the location. We'll certainly pass on your feedback about the room odor to our team for further review. Our maintenance team will look into the window situation to ensure future guests have a comfortable stay. Thank you for bringing this to our attention.

Hello Roberto, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience, and we look forward to welcoming you back soon!

Hello Joshua,We appreciate you recognizing our efforts to maintain a clean environment and offer a pleasant stay during your visit to Lubbock. Your feedback motivates us to continue providing exceptional service to all our guests. Feel free to contact our management team directly for any further assistance you may need.

Hello laquiesha, We appreciate your feedback regarding our cleanliness but regret to hear about your experience with our customer service. Your comments will be shared with our team for further improvement. Thank you for taking the time to let us know about your stay.

Hello Jennifer,We appreciate you choosing to stay with us and we're glad you had an enjoyable experience. We look forward to welcoming you back in the future.

Hello Michael,We are delighted to hear that you enjoyed your stay with us! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another great experience.

Hello Cortland,We're pleased to hear you found our hotel conveniently located near dining options and major roads. Your feedback is greatly appreciated.

Hello Veronica, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Melissa, We're delighted to hear you enjoyed our quiet and clean accommodations, as well as our reasonable rates. It's great to know you found our towels to be of a decent size during your stay. Your comfort and satisfaction are important to us, and we appreciate your feedback.

Hello Teresa,We are pleased to hear that your check-in experience was pleasant. We regret to learn about the size of the indoor pool not meeting your expectations. Your feedback regarding the hot tub has been noted for our team's awareness and attention. We appreciate you bringing this to our attention and apologize for any inconvenience.

Hello John, We regret to hear about the delay and inconveniences you experienced. Your feedback will be shared with the team for further review and improvement to our services. Should you encounter any issues in the future, please do not hesitate to bring them to our attention during your stay.

Hello Chris,We apologize for any inconvenience caused during your stay. It's regrettable to hear about the noise disturbances and cleanliness issues you encountered. We appreciate your feedback and will address these concerns with our team for improvement. Your comments are valuable as we strive to enhance our guest experience.

Hello Amy, We appreciate your feedback and are glad to hear you found the room clean. Guest safety is important to us, and we encourage parents to supervise their children in all areas, including the pool. We aim to provide a satisfactory breakfast experience for all our guests. Your comments will be shared with the relevant teams for review and improvement.

Hello Docile,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Luz,We appreciate you choosing to stay with us! If you have any feedback to share, please don't hesitate to reach out. We hope to welcome you back soon for another fantastic experience!

Hello Severo, We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your comments are valuable to us as we are continuously striving to improve our services. Feel free to reach out to our management team to further discuss your concerns. Thank you for choosing to stay with us.

Hello Angelena,We're delighted to hear that you found your room clean and enjoyable during your stay. Our team works hard to ensure a comfortable experience for all our guests. We appreciate your positive feedback and hope to welcome you back again soon.

Hello Cynthia,and loud machinery, made it difficult to relax by the pool. We understand that it impacts your stay and apologize for any inconvenience caused. Your feedback helps us improve our services, and we will address this with our team to ensure a more peaceful atmosphere for all guests in the future.

Hello Pam,We are thrilled to hear that you enjoyed our comfortable beds, clean rooms, and well-maintained property during your stay. We appreciate your kind words and look forward to welcoming you back in the future.

Hello Jeremy, We apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team directly to further address your concerns. Thank you for sharing your feedback with us.

Hello Glenn,We are pleased to hear that you found our hotel clean and affordable. Your feedback is greatly appreciated. Thank you for choosing to stay with us.

Hello Gisele,We're glad to hear you found our hotel clean, quiet, and enjoyed the efficient air and heat system. It's wonderful knowing your check-in experience went smoothly with our polite staff. Your comfort is our priority, and we trust you had a restful stay with us.

Hello Christina, We appreciate you highlighting the cleanliness of the hotel. Your feedback on the hallway and elevator smell is noted for further evaluation. Glad to hear you found your room satisfactory. Thank you for taking the time to share your experience with us.

Hello Bobbie, We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will share your comments with our team for further review. If you have any additional concerns, please feel free to reach out to our management team directly to address them accordingly.

Hello Matthew,We apologize if your recent stay with us did not meet your expectations. We encourage you to please reach out to our hotel directly so we can address any specific concerns you may have had. We value your feedback and hope to have the opportunity to improve your experience in the future.

Hello Evan, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Alfredo,Thank you for choosing our hotel for your stay. We apologize if your experience did not meet your expectations. We would appreciate it if you could reach out to us directly so we can better understand your concerns and address any issues. We value your feedback and hope to have the opportunity to welcome you back in the future.

Hello Oscar, Thank you for sharing your feedback with us. We appreciate your compliments on the amenities provided in the room. However, we apologize if the room size and arrangement did not meet your expectations. We value your input and will take it into consideration to improve our guests' experience.

Hello Natasha,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future.

Hello April,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Our check-in policy for late arrivals is to ensure the safety and security of all guests. We appreciate your understanding. We will share your feedback regarding the cleanliness of the room with our housekeeping team. We always strive to provide a comfortable and clean environment for our guests. We hope you consider giving us another opportunity in the future to provide you with a more enjoyable stay.

Hello Suzette, We apologize for any shortcomings you may have experienced during your stay with us. We encourage you to reach out to our hotel directly so we can address any specific feedback you have. We value your input and will strive to improve.

Dear Guest, We appreciate you choosing our hotel for your recent stay. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns you may have had. We value our guests' feedback and continually strive to improve our services.

Hello Charlene,Thank you for your perfect score! We are delighted to hear that you had a wonderful experience during your stay with us. We hope to have the pleasure of welcoming you back again soon.

Hello Janis,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!