Dear Anonymous, Thank you for choosing Mekong Riverview Hotel for your stay in Luang Prabang. We are sorry to hear that we could not meet your expectations. As you can read in our other reviews, our staff are extremely helpful and are always there for our guests. If there is any problem in the room - which can happen, even though we carefully check each room before check in - they will give their best to fix it immediately. From your review we take it that you did not tell our staff about these problems, which makes it difficult for us to make it right. We apologize for the inconveniences this caused you. The location of the Spa/Pool is clearly marked on all of our publications on- and offline. As there are no pools allowed on the peninsula due to UNESCO regulations, this is the closest location that we could possibly have. Thank you for your understanding. Kind regards, Bounvone Keonida (Noi) Front Office Manager, Mekong Riverview Hotel

Thank you for your rating!

Dear Marlene Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the beautiful architecture and furniture of our hotel, as well as the spacious room with a river view. We are also glad to hear that you found the bed and pillows comfortable and enjoyed the breakfast options, including those for vegetarians. It's great to know that our staff's professionalism and helpfulness left a positive impression on you. We hope to have the pleasure of welcoming you back in the futureKind regards,Mekong Riverview Hotel

Thank you for rating us

Dear HikaruThank you for your review! We are glad to hear that you enjoyed the view of the Mekong River from the terrace and found the amenities in the room. We are pleased to provide complimentary mineral water and soft drinks in the fridge, and we are happy to hear that you found the staff to be very kind and hospitable. We are glad that you enjoyed the delicious breakfast and we hope to have the opportunity to welcome you back for another stay. Thank you for choosing to stay with us!Kind regards,Mekong Riverview Hotel

Dear SOFIA, Thank you so much for your kind words! We are thrilled that you enjoyed the gorgeous view from our viewpoint restaurant and found the food to be incredible. We strive to provide a memorable experience for all of our guests and we are delighted to hear that you had a great time. We hope to welcome you back again soon!Kind reagrds,Mekong Riverview Hotel

Sabaidee, LarryThank you for your detailed review! We're glad to hear that you enjoyed our convenient location, the free bikes and buggy service, as well as the spacious and clean rooms with a view of the Mekong River. We appreciate your feedback about the breakfast and will definitely take it into consideration to improve in the future. We're thrilled that you would highly recommend our place and we hope to welcome you back soon!Kid regards, Mekong Riverview Hotel

Dear genevieve. Thank you so much for your kind words! We're thrilled to hear that you enjoyed our perfect location, beautiful scenery, good breakfast, charming and clean rooms, and friendly and helpful staff. We're glad you appreciated the bikes and free transportation as well. We can't wait to welcome you back for another wonderful experienceBest regards,Mekong Riverview Hotel

Sabaidee, Steve Thank you for your wonderful review! We are thrilled to hear that you enjoyed our location and that our manager and staff provided excellent service. We can't wait to welcome you back next yearBest regards, Mekong Riverview Hotel

Sabaidee, Larry Thank you for your kind words! We are delighted to hear that our staff was able to make your stay enjoyable and that you found our location convenient for exploring the city. We hope to welcome you back to our hotel in the futureKinds regards, Mekong Riverview Hotel

Thank you very much for rating us Best regards,Mekong Riverview Hotel

Sabaidee Hiroyuki,Thank you for taking the time to share your feedback. We are delighted to hear that you found our front staff to be kind and polite, and that our location was convenient for your sightseeing and dining needs. We apologize for any inconvenience caused by the noise from the surrounding tourist activity. We strive to provide a comfortable and enjoyable experience for all of our guests. We hope to have the opportunity to welcome you back y in the future. Thank you for choosing our hotel for your trip.

Dear SaulThank you so much for your kind words! We are thrilled to hear that you had an excellent experience at our hotel and that Noi and our staff provided outstanding service during your stay. We are glad to hear that you enjoyed our comfortable and clean rooms, as well as the added treat of the adjustable beds. It's great to know that our transportation services and open air electric cars were helpful for your travels. We hope to have the opportunity to welcome you back again in the future

Dear SaulThank you very much for rating us.We hope to welcome you again in near future.

Thank you very much for rating us

Sabaidee JohnThank you for your kind words! We're glad to hear that you found our staff to be friendly and helpful, and that you enjoyed our fantastic location. We're also pleased to hear that you found our rooms to be a good size. We hope to have the pleasure of welcoming you back again soon

Dear PeterThank you for your kind words! We're delighted to hear that you enjoyed your stay with us and that our staff were able to make your experience memorable. We hope to welcome you back to our stunning location in the near future.Best regards,Mekong Riverview Hotel

Dear Meuy,Thank you for taking the time to share your positive experience at our hotel! We are delighted to hear that you enjoyed the great location, balcony view overlooking the Mekong river, spacious clean room, and complimentary items in the refrigerator. We are also glad that you found the breakfast delicious and enjoyed the laundry services. Our team takes pride in providing outstanding service, and we are thrilled to hear that Noi and Bounpheng were able to assist you with booking tours and transportation. We hope to welcome you back soon for another enjoyable stayBest regardsMekong Riverview Hotel

Dear Manfred,Thank you for taking the time to leave a review. We are glad to hear that you found our staff to be friendly and helpful, and that you enjoyed the convenient location of our hotel. We appreciate your feedback regarding the rooms, and we will take this into consideration as we continue to improve our accommodations. We are also happy to hear that you enjoyed the electrically adjustable beds. Our breakfast offerings are designed to provide a variety of options for our guests, and we apologize if you found it to be sparse. We are pleased that you enjoyed the view from our open restaurant. Thank you for choosing our hotel for your stay, and we hope to welcome you back in the future.

Dear StevenThank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our rooms spacious and well-furnished with traditional wooden furniture. It's also great to know that our staff was friendly and helpful during your stay. We take pride in our location, which is quiet and at the top end of town, providing our guests with the best breakfast views in town. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Best regards Noi

Thank you very much for rating us.Best regardsMekong Riverview Hotel

Thank you very much for rating us.

Sabaidee,Thank you so much for this fantastic review, we are thrilled to hear how much you enjoyed your stay with us at Mekong Riverview Hotel and Viewpoint Restaurant. We hope we'll be able to welcome you back again in the future and wish you all the best, kind regards, Mekong Riverview Hotel

abaidee,Thank you so much for this excellent review, we are happy you found our hotel too and it was a delight to host you during this stay. Thank you for taking the time to summarize your experience so beautifully, it sounds like you really got to enjoy every bit of it. We will for sure forward your compliments to our team and especially Noi, and of course we hope to welcome you back again in the future! Until then all the best and kind regards from our team, Mekong Riverview Hotel

Dear MarikoThank you very much for choosing Mekong Riverview Hotel for your stay in Luang Prabang. We are happy to hear that you enjoyed your stay with us and appreciated our efforts to make our guests as comfortable as possible.

Sabaidee, SusanThank you very much for a very kind feedback and we look forward to welcome you back in near future.

Sabaidee, DavidWe are thrilled to hear how much you enjoyed your stay at Mekong Riverview Hotel and thank you for your kind words about our staff, location and rooms. It is very motivating to hear from happy guests like you, so thank you again and we hope to welcome you back again to Luang Prabang.Kind regards,

Dear Peter,Thank you very much for rating us and we hope to welcome you again in near future.

Sabaidee, MiguelThank you very much for choosing Mekong Riverview for your stay and your feedback means a lot to us. we look forward to welcome you again in near future

Dear Christine,Thank you very much for staying with us and your feedback is much appreciated. Hope we will have a chance to welcome you back.

Dear Doreen,thank you very much for staying with us at Mekong Riverview Hotel and for taking the time to write this excellent review, it means a lot to us! We are thrilled to hear that you had such a fantastic time at our hotel and will for sure forward your kind comments to our team.We hope to welcome you back soon, until then, happy travels,Mekong Riverview Hotel

Dear Malcolm Thank you very much for your kind to rate us for your recently stay. You are most welcome back

Dear Thomas,Thank you very much for leaving a valuable feedback. We will forward your comments to our team accordingly.

Dear WilliamThank you very much for choosing Mekong Riverview Hotel for your stay in Laung Prabang and appreciate for a review

Sabaidee,it was our pleasure to welcome you here at Mekong Riverview Hotel and we are delighted to hear that you enjoyed your time here. Thank you for your kind words about our service – this is what we strive for: excellent service that makes your stay unique. Especially in a world after Covid-19 it is our wish to make is possible for people to truly relax and feel safe – so it was our pleasure to help you with your PCR test. We hope to welcome you back soon,kind regards, Mekong Riverview Hotel

Hi Pamela,thank you so much for choosing Mekong Riverview for your stay in Luang Prabang. We are thrilled to hear how much you enjoyed it here – many thanks for taking the time to share your experience with other travelers, it means a lot to us. Happy travels and welcome back to Luang Prabang anytime,best regards, Mekong Riverview Hotel

Sabaidee, Nicolaj KWe are very happy to have you here as our guest and look forward welcome you for your next stay. Best regards,