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Avis sur Best Western Plus Kenwick Park Hotel

3 out of 5
Best Western Plus Kenwick Park Hotel
Kenwick Park Estate, Louth, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 242 avis sur 490." "
Note des voyageurs de 8 (Bien), d’après 169 avis sur 490." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 490." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 490." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 490." "

8,8/10

Propreté

8,6/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Linzi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large room. Lovely breakfast! Amazing swimming pool. Would definitely stay again!
Séjour de 1 nuit en mai 2024

10/10 Excellent

BRYN

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this hotel it’s probably the 4th time now but please sort out the showers and the room is too hot, if you invested in air conditioning and some better showers I think you would easily be 4 star not 3
Séjour de 1 nuit en mai 2024

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole experience was truly fantastic. From booking in to handing my room card back. I will be returning in the near future.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Matthew

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The facilities here are excellent the spa and gym area are fabulous, the rooms are starting to become tired. The rooms also have paper thin walls so if you're a light sleeper like me it's not ideal! When checking out in the morning there were no staff present so after 5 minutes left our room card and paper on the desk as we had already settled our bill. We found the same with staff disappearing for large periods from the bar in the previous evening, one poor lady stood over ten minutes and walked off. The restaurant staff were attentive.
Séjour de 1 nuit en avril 2024

8/10 Bien

John

Séjour de 1 nuit en mars 2024

8/10 Bien

Vivienne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very welcoming, helpful, polite and friendly. Hotel was clean although in need of a little attention in places. Lovely setting.
Séjour de 1 nuit en mars 2024

10/10 Excellent

TIFFANY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spa area brilliant. Outdoor pool, great saunas and ice room. Main pool very large but you have to book a timed slot. Food is good quality and variety, very reasonable priced and kids menu also good. Better than expected for the price
Séjour de 1 nuit en mars 2024

10/10 Excellent

Alison

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a lovely 3 day break in the hotel. Rooms are lovely and staff cpupdnt be more helpfull and plessant. Easy no fuss access to the pool and facilities. Highly recommended i will go back. Thank you clean
Séjour de 3 nuits en mars 2024

10/10 Excellent

Lee

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Lovely location friendly staff, comfortable and clean modern room, not forgetting the good food.
Séjour de 1 nuit en février 2024

8/10 Bien

Neil

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The venue was very good, staff excellent ad was the food, the only dowside was the qualith of drinks, worst wine i haver tasted, limited beer options sbd the coffee was not good either.
Séjour de 1 nuit en février 2024

10/10 Excellent

Tom

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well worth a visit
The hotel was beautiful and the spa was great. The only downside was that the pool shut at 6pm on the Saturday and we had to get out after just 45 mins. It would be great if it could stay open a little later.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super short stay
Great overnight stay, service top quality, food good, room amazing for a solo traveller
Séjour de 1 nuit en janvier 2024

10/10 Excellent

IAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was brilliant loved the gym did not get chance to go in the pool but we loved it fabulous two nights regards
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Ardit

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en décembre 2023

8/10 Bien

Charles

What no ham!
Whilst I realise that this was a betwix Christmas break the limited menu was a little too limited with same soup (pea and ham.. no ham)being served over our stay
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 night break
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Matthew

Séjour de 7 nuits en décembre 2023

8/10 Bien

Florence

Séjour de 2 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel
It is a nice place facilities were a long walk from the room, but very good, The large pool was a little cold but if you do lengths it's no problem after length 2 you warm up the outdoor spar pool was very nice Breakfast is very nice buffet style, nice traditional breakfast croissants very nice. staff-friendly bar is as always very pricey. Comfy room and bed .Would stay again I will be staying again
Séjour de 2 nuits en décembre 2023

8/10 Bien

Carole

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Western
Outstanding accommodation for our short break to visit family. Facilities are second to none and the service is everything you’d expect from a best western plus. Disappointing the restaurant evening food didn't meet the same high standards. Overall a fantastic experience. Highly recommended.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

David

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Anthony

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

8/10 Bien

Louise

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Amanda

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Kenwick Park isn’t in the west and it certainly isn’t the best! Although the swimming pool was excellent at the leisure centre, and some of the staff were friendly enough, overall our hotel room left a lot to be desired. Dated flat-pack furniture, a bathroom left over from the 1990’s, worn out chairs and loose fixtures. Hot water from a cold tap and a shower lacking power! Bedside lamps that failed to illuminate the area, no power by the bed for phones, and some strange smells in the corridor! The grounds looked lovely but the hotel badly needs bringing up to a similar standard
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business and pleasure
Excellent service, comfy room, friendly atmosphere with staff making us feel at home. Lovely hotel as always
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight Stay for Charity Ball
We stayed for just the one night as we were attending a Charity Event Ball at the hotel & I have to say how impressed I was with the Hotel, its staff & the quality of the food. Check In was good, being welcomed by a very pleasant guy who was also on duty at the evening event and then again in the morning as he was on breakfast duty as well. The evening meal was very good, all served in good time for a large event & breakfast in the morning was excellent. To cap a great evening we also won afternoon tea for two at the hotel in the raffle which will be something to really look forward to Well done to all the staff at The Kenwick Park Hotel
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Clive

Séjour de 1 nuit en octobre 2023

8/10 Bien

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel with super spa facilities
We had a lovely stay at the hotel. The rooms were big and comfortable and the breakfast was nice. The views over the complex were lovely. The spa facilities were excellent, although it's disappointing it opens at 8.00am on Saturdays. Due to the early check-out time of 10.00am, we didn't have time for a swim. This prevented a 5/5 rating.
Séjour de 1 nuit en octobre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great onsite facilities, reasonable size rooms, friendly staff
Séjour de 2 nuits en octobre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

8/10 Bien

Nicola

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice staff
We requested an early check in and room was ready for us when we arrived. Quick check in and out Only issue was quality of pillows. We would stay again if in the area
Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

6/10 Satisfaisant

Jennifer

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

10/10 Excellent

Robert

Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

10/10 Excellent

Matt

Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

6/10 Satisfaisant

John

Séjour de 1 nuit en septembre 2023
Réponse de Kenwick Park Hotel le 29 oct. 2023
Thank you so much for your rating. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Kenwick Park Hotel

10/10 Excellent

John

Séjour de 1 nuit en septembre 2023
Réponse de Alan le 9 sept. 2023
Thank you for your review scoring

4/10 Médiocre

Phill

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
P P Service
Check in was poor as couple of guys in front hadn’t been booked in for B&B so took a while to get sorted . Room 219 lovely nice size decorations fresh etc Problem came when I went to the bar for food ordered a pint and steak and chips was told they were full and go outside to podium to ask if they could fit me in !! There were 7 empty tables I spoke to restaurant manager who asked why I hadn’t booked?? Told me to take a seat and he would sort I sat for 20 minutes before I had to ask when? He has stood talking to staff and had seen me so soon wasn’t good enough. I left but called at reception asking why they didn’t notify me on check in you need to book - think the lady thought it was funny .
Séjour de 1 nuit en août 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review. We do have limited seating & availability within the restaurant area & on our confirmation letters we do advise that guests book in advance to avoid disappointment. The empty tables at the time may have been waiting for other guests to arrive. We try not to double book tables & make our guests feel rushed. We do hope that we can welcome you back in the future.

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Lovely place and pool, apart from annex.
We stayed one night. Check in staff friendly so too we’re breakfast staff but not enough of them as it got quite busy. Room was spacious and simply decorated. On the website it looks as though they are doing them up but ours in the annex (dog friendly) had not and had a drawer missing and didn’t smell the freshest. Also was very noisy when people in room above were walking about in middle of night. (Think it must have been a staff quarter). Access to the beautiful pool was a real bonus and it was great to take the kid to before breakfast. Breakfast had plenty of choice but hot options were bulk cooked, so were ok. No EV chargers working so glad not taken other car. Grounds beautiful and a peaceful place to stay. Would stay again if in different room.
Séjour de 1 nuit en août 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review. We do not have staff quarters so it would be other guests staying with us. We are currently waiting for new EV chargers to be fitted but we do have 1 at the hotel, subject to availability. We do hope that we can welcome you back in the future.

10/10 Excellent

e

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Enjoyed our stay thoroughly. Facilities are second to none. Loved everything about it. Staffs are very accommodating.
Séjour de 1 nuit en août 2023
Réponse de Alan le 2 sept. 2023
Thank you for your lovely review & we look forward to welcoming you back.

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review & we look forward to welcoming you back.

8/10 Bien

howard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
second time of staying here, really nice and friendly staff
Séjour de 5 nuits en juillet 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review & we look forward to welcoming you back.

8/10 Bien

Andrew

Séjour de 1 nuit en juillet 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review & we look forward to welcoming you back

8/10 Bien

Hazel Ann

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good location, accessible, nice views A little noisy in corridors with guests talking loudly on way to rooms lateish evening Cold plates for breakfast, bacon was dry
Séjour de 3 nuits en juillet 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review & we hope that we can welcome you back.

8/10 Bien

Faith

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was superb only one issue for us was being on the ground floor with a path right by our bathroom window it really needs a blind for privacy frosted glass not enough with people walking so close by needed to put towel against glass
Séjour de 3 nuits en juin 2023
Réponse de Alan le 2 sept. 2023
Thank you for your review & we hope that we can welcome you back

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Elaine

Voyage en famille
Les points faibles : Personnel et service
Lovely looking hotel but a little tired. Breakfast was a bit poor and breakfast staff member was a rude as we had turned the toaster down a bit to toast my sons bread as the 1st try was exceptionally burnt for the worker to turn the toaster up and when i explained i was going to return to the original setting ge just lughed nd walked away,same staff member couldnt be bothered talking to me when i asked if the milk was semi or whole he snapped semi!! The stff on reception were pleasant. We were also told the pool staff would be able to get towels from the leisure team however on arrival we were told it was £2 per person which was a little annoying - i have never had a charge at any hotel we have stayed in.when i told the leisure staff member i had been told otherwise by hotel staff and i had no money with me or towels she said well its go to be paid. Would not stay here again as staff are just rude!
Séjour de 1 nuit en juin 2023