Avis sur The Haas, Trademark Collection by Wyndham
The Haas, Trademark Collection by Wyndham
219 W 7th St, Los Angeles, CA
Avis
8,8
Excellent
9,0/10
Propreté
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
16 août 2023
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en août 2023
6/10 Satisfaisant
Dominic
Voyage en famille
15 août 2023
Dominic
Séjour de 2 nuits en août 2023
8/10 Bien
Nicolas
Voyage en famille
3 mars 2023
Les points forts : Confort de la chambre
Nicolas
Séjour de 7 nuits en février 2023
Réponse de Boris Mayzels le 14 avr. 2023
Thank you for your rating, we happily welcome you back in the near future.
8/10 Bien
Bertrand
Voyage en famille
25 août 2022
Les points forts : Propreté
Un avis mitigé
Bertrand
Séjour de 7 nuits en août 2022
8/10 Bien
Chelsea
Voyage en couple
26 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Chelsea
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Chelsea,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and found our location convenient with spacious accommodations.We apologize for any disturbance caused by the noise outside and the incident in the hallway. We're glad to hear that our front desk team responded promptly. We'll certainly look into improving the soundproofing of our windows to enhance our guests' comfort.Your satisfaction is important to us, and we appreciate your valuable feedback. We hope to welcome you back soon for another enjoyable stay.Warm regards, The HAAS Building
6/10 Satisfaisant
liying
Voyage en famille
26 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
liying
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Liying,Thank you for sharing your experience with us. We're glad to hear that you found our rooms clean, spacious, and equipped with the amenities you needed for a comfortable stay.We're sorry to learn about the challenges you faced regarding noise from the street and the inconvenience of parking. Ensuring our guests' comfort and safety is our top priority, and we apologize for any disruption caused by external factors beyond our control.We appreciate your valuable feedback and will continue to strive to improve our services and facilities to enhance our guests' overall experience.If your travels bring you back to the area, we hope to have the opportunity to welcome you again and provide you with a more enjoyable stay.Warm regards, The HAAS Building
8/10 Bien
Aaron
25 mai 2024
Aaron
Séjour de 3 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Aaron,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic stay with us and that you enjoyed our spacious units and convenient location with walkable food options.Your feedback means a lot to us, and it motivates us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We're always here to ensure you have a memorable experience with us.Warm regards, The HAAS Building
10/10 Excellent
Jennifer
Voyage en couple
25 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 26 mai 2024
Dear Jennifer,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel itself nice and enjoyed the spaciousness of your room, as well as the convenient proximity to various shopping, dining, and activity options.We understand your concerns regarding the challenges some visitors may face with certain aspects of Los Angeles, including issues related to homelessness and associated odors. While we strive to provide a comfortable and safe environment within our premises, we recognize that external factors can impact the overall experience. Rest assured, we continuously work to address these concerns to enhance the stay of all our guests.Regarding parking, we appreciate your understanding of the situation. We apologize for any inconvenience caused by the nearby parking garage's payment policies. We'll certainly look into ways to better inform our guests about parking options and associated costs to ensure a smoother experience during their stay.Your feedback is invaluable to us as we strive to improve and provide exceptional hospitality. Should your travels bring you back to Los Angeles, we hope to have the opportunity to welcome you again and provide an even more enjoyable stay.Warm regards, The HAAS Building
10/10 Excellent
Cristian
18 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cristian
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Cristian,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon!Warm regards, The HAAS Building
8/10 Bien
Krystie
17 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Krystie
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Krystie,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and serve as a great source of motivation. We look forward to the opportunity of welcoming you back in the future for another fantastic experience.Warm regards, The HAAS Building
8/10 Bien
Angelena Faith
Voyage en famille
16 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Angelena Faith
Séjour de 5 nuits en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Angelena,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property accommodations suitable for your needs, and we're glad you appreciated the amenities we provided.We understand your concerns about the street closure and the presence of homeless individuals in the area. We take the safety and comfort of our guests very seriously, and we're actively working to address these issues with local authorities to ensure a more pleasant environment for our guests in the future.We appreciate your valuable feedback, as it helps us to continuously improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience next time.Warm regards,
6/10 Satisfaisant
Daniel
Voyage en couple
16 mai 2024
Les points forts : Propreté et équipements
Daniel
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Daniel,Thank you for sharing your experience with us. We're glad to hear that you found our rooms to be decent, with a nice kitchen, and that you appreciated the convenience of our parking structure and nearby food options. We also appreciate your feedback on our customer service.We understand your concerns about the area, and we're continuously working to ensure the safety and comfort of our guests to the best of our ability.We're delighted to know that our location suited your needs, especially being close to the Belasco venue. Should your travels bring you back to the area, we'd love to welcome you again and strive to make your stay even more enjoyable.Warm regards, The HAAS Building
6/10 Satisfaisant
Juliana
15 mai 2024
Les points forts : Propreté
Juliana
Séjour de 3 nuits en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Juliana,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be helpful and friendly, and we're glad you enjoyed the spacious and clean room.We sincerely apologize for the inconvenience caused by the damaged features in your room and the construction noise outside. We understand how frustrating it must have been to experience these issues during your stay. Rest assured, we're taking your feedback seriously and addressing these concerns with our maintenance team to ensure that all features in our rooms are in top condition for our guests.Regarding the construction noise and the noise from the nearby bar, we apologize for any disturbance this caused during your stay. We're currently working to provide better communication to our guests about any ongoing construction projects in the area to avoid any surprises upon arrival.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards, The HAAS Building
2/10 Horrible
Francisco
10 mai 2024
Francisco
Séjour de 1 nuit en septembre 2023
Réponse de The HAAS Building le 16 mai 2024
Dear Francisco,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
10/10 Excellent
Enrique
Voyage en groupe
7 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Enrique
Séjour de 1 nuit en mai 2024
Réponse de Haas staff le 7 mai 2024
Dear Enrique,Thank you for sharing your feedback with us. We're pleased to hear that you found our property to be great during your stay.We understand that the surrounding area may not have met your expectations, and we apologize for any inconvenience this may have caused. While we strive to provide a comfortable and enjoyable experience within our property, we also recognize the importance of our guests' overall environment.Your comments are valuable to us as we continually strive to improve our offerings and enhance our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, The HAAS Building
10/10 Excellent
Ivette
7 mai 2024
Ivette
Séjour de 1 nuit en mai 2024
10/10 Excellent
Matsumura
Voyage d’affaires
5 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Matsumura
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Matsumura,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a good stay during your recent visit.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay enjoyable or if there are any areas where we could further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back again soon for another great experience. If you have any questions or need assistance with future bookings, please don't hesitate to reach out to us.Warm regards, The HAAS Building
2/10 Horrible
Terra
Voyage en famille
4 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Terra
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Terra,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are deeply concerning, and we take them very seriously.The cleanliness and safety of our accommodations are of the utmost importance to us, and we are investigating the matter with our housekeeping team to ensure that such incidents do not occur again in the future. Additionally, we understand the importance of clear communication regarding parking and road closures, and we will work to improve our communication procedures to prevent similar issues from happening to future guests.We truly value your feedback as it helps us identify areas for improvement. Please know that your experience does not reflect the high standards we strive to maintain, and we are committed to making things right. If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely, The HAAS Building
8/10 Bien
Lizette
Voyage en famille avec de jeunes enfants, Voyage en famille
3 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Lizette
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Lizette,Thank you for sharing your feedback with us. We're thrilled to hear that you and your family found our accommodations spacious and comfortable, and that you appreciated the convenience of having a full kitchen during your stay.We apologize for any inconvenience caused by the noise from the nearby street and parking situation. We understand that these factors can detract from the overall experience, and we'll take your comments into consideration to see how we can improve in these areas.We truly appreciate your honest assessment of your stay, and we're glad to hear that despite the drawbacks, you would consider renting with us again due to the value and size of our accommodations. We look forward to welcoming you back in the future and providing an even better experience.Warm regards, The HAAS Building
10/10 Excellent
Christopher
1 mai 2024
Christopher
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 21 mai 2024
Dear Christopher,We were absolutely thrilled to read your stellar review! Thank you so much for taking the time to share your experience with us. It truly means the world to our team to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words are a testament to the dedication and hard work we put into ensuring every guest has a fantastic experience.We look forward to welcoming you back soon for another unforgettable stay!Warm regards, The HAAS Building
10/10 Excellent
Jessica
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
"Dear Jessica,Thank you for your recent stay with us and for sharing your positive feedback about the cleanliness of our rooms. It's fantastic to hear that you found everything to your satisfaction during your time with us.Ensuring a clean and comfortable environment for our guests is always a top priority, and we're delighted that our efforts were appreciated.We look forward to welcoming you back for another refreshing stay in the near future.Best regards, The HAAS Building
8/10 Bien
Marcandis
29 avr. 2024
Marcandis
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Marcandis,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
RACHEL
Voyage d’affaires
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
RACHEL
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rachel,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and they serve as a great encouragement to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Best Regards, The HAAS Building
10/10 Excellent
Randy
Voyage d’affaires, Voyage en couple
24 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Randy
Séjour de 4 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Randy,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
miguel
Voyage en famille avec de jeunes enfants
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
miguel
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Miguel,Thank you very much for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved our hotel and the amenities we offer.We understand your concern regarding the area surrounding the hotel, and we take the safety and security of our guests very seriously. Rest assured, we are continuously working with local authorities and taking appropriate measures to ensure the safety of our guests at all times.We appreciate your feedback and hope that despite this concern, you were still able to enjoy your stay with us. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.Warm regards, The HAAS Building
10/10 Excellent
GlizzyG
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
GlizzyG
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear GlizzyG,Thank you so much for your kind words and for letting us know that you plan to stay with us again in the future. We're absolutely delighted to hear that you enjoyed your experience with us and that you're considering returning.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building
2/10 Horrible
Annabelle
20 avr. 2024
Annabelle
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 16 mai 2024
Dear Annabelle,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
10/10 Excellent
Maria Paz
18 avr. 2024
Maria Paz
Séjour de 3 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Maria Paz,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
8/10 Bien
Hiu Tung
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hiu Tung
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Hiu Tung, Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved the modern apartment style of our accommodations.We understand your concern about the safety of the area surrounding our property. Please know that the safety and security of our guests are of utmost importance to us. We continuously work to ensure that our guests feel comfortable and secure during their stay.We appreciate your feedback, and we hope that despite this concern, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards, The HAAS Building
8/10 Bien
Gerardo
10 avr. 2024
Gerardo
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Gerado,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Melissa
Voyage en famille
8 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Melissa
Séjour de 3 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Melissa,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the scenery and found your stay at our hotel very pleasant.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Heather
7 avr. 2024
Heather
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
8/10 Bien
Arianna
5 avr. 2024
Arianna
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Arianna,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Juan
Voyage en groupe
5 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Juan
Séjour de 3 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Juan,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was excellent.It's fantastic to know that you found your room super clean and spacious, and that our staff provided friendly service throughout your stay. Your comfort and satisfaction are our top priorities, and we're delighted that we met your expectations.We understand that downtown areas can sometimes be unpredictable, but we're pleased that you found our hotel excellent despite any concerns about the surrounding area.We truly appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Warm regards, The HAAS Building
10/10 Excellent
Heather
4 avr. 2024
Heather
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
2/10 Horrible
Christopher E
Voyage en famille
4 avr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Christopher E
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Christopher E ,Thank you for sharing your feedback regarding your recent stay at The Haas. We're truly sorry to hear about the challenges you encountered during your time with us.We understand your concerns about the neighborhood and parking situation. While we cannot change the location, we strive to ensure our guests feel safe and comfortable during their stay. Your feedback regarding the deposit refund delay and the absence of a manager on-site is also concerning, and we will address these issues immediately to ensure they are resolved.We sincerely apologize for the inconvenience and frustration you experienced, and we appreciate you bringing these matters to our attention. We take your feedback seriously and will use it to improve our services.If there's anything we can do to rectify the situation or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building
10/10 Excellent
Heather
1 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Heather
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great place.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we met your expectations during your stay.We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Heather
1 avr. 2024
Heather
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Carlos Humberto
Voyage en famille
31 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Carlos Humberto
Séjour de 4 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Carlos Humberto,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel perfect and had no complaints during your stay.We understand your concerns about the surroundings feeling unsafe and loud. While we can't control the environment outside of our hotel, we're pleased that you still found our location amazing.Your safety and comfort are our utmost priorities, and we're continuously working to ensure our guests feel secure during their time with us.We appreciate your kind words about our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards, The HAAS Building
10/10 Excellent
Adrian, los angeles
Voyage d’affaires
27 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Adrian
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Adrian,Thank you so much for your fantastic review! We're absolutely thrilled to hear that your stay with us was extraordinary.Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us truly special.Your kind words mean the world to us, and we can't wait to welcome you back for another extraordinary stay in the future.Warm regards, The HAAS Building
10/10 Excellent
Ian
Voyage en couple
18 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ian
Séjour de 8 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Ian,Thank you for staying with us and for sharing your feedback about your recent experience. We're delighted to hear that you found our location convenient, with easy access to the metro and other public transport options. We're also glad that you were able to explore many of the great sights within walking distance.We apologize for any discomfort caused by the presence of individuals in the area. Please know that we take the safety and security of our guests very seriously, and we continuously work to ensure a safe environment.Your feedback is invaluable to us, and we'll take your comments into consideration as we strive to improve our guests' experiences.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building
8/10 Bien
Larry
17 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Larry
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Larry,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Jordi X.
Voyage en famille
17 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jordi X.
Séjour de 4 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Jordi X,Thank you so much for choosing to stay with us and for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your experience at HAAS.We're delighted that you found our apartment spacious, clean, and well-equipped. We understand that staying in downtown LA comes with its unique atmosphere, and we appreciate your understanding regarding the unavoidable noise.It's great to know that you found the parking across the street to be reasonably priced and convenient.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to HAAS in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
RACHEL
Voyage d’affaires
16 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
RACHEL
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rachel,Thank you for your recent stay with us and for sharing your positive feedback. We're thrilled to hear that you found everything you needed during your time with us, from our comfy beds to the convenience of having a kitchen in your accommodation.We're also pleased to know that our location was convenient for the venues you were visiting.It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building
10/10 Excellent
Peter
Voyage en couple
16 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peter
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Peter,Thank you for choosing to stay with us at HAAS and for taking the time to share your wonderful feedback. We're delighted to hear that you had an outstanding experience during your stay.It's fantastic to know that you found our property to be exceptional and our staff to be fantastic. We're also glad that you appreciated the nearby dining options and the convenience of having a kitchen in your accommodation.We understand that parking can be a consideration for our guests, and we appreciate your understanding in this matter.We're thrilled that you had an amazing stay overall, and we can't wait to welcome you back for another fantastic experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building
8/10 Bien
Annie
Voyage en couple
15 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Annie
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Annie,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're glad to hear that you found our property to be super nice.We apologize for the issues you encountered outside of our hotel. We understand that on the streets outside the presence of human waste and noise disturbances can be very concerning and disruptive to our guests' experience.Please know that we take these matters seriously, and we will work diligently with local authorities to address these issues to improve the surrounding environment for our guests.We appreciate your valuable feedback, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building
8/10 Bien
Amy, Albuquerque
Voyage en famille
13 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Amy, Thank you for staying with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel to be cool and funky, and that you enjoyed the shower experience.We apologize that the beds didn't meet your comfort preferences. We understand that a good night's sleep is essential, and we'll certainly take your feedback into consideration as we strive to improve our accommodations.If you decide to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to ensure your comfort.Warm regards, The HAAS Building
6/10 Satisfaisant
Rosario
12 mars 2024
Rosario
Séjour de 4 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rosario,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building
10/10 Excellent
Ariel
Voyage en groupe
11 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ariel
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Ariel,Thank you for your recent stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed our suite-style accommodations and found them well-suited for a long stay.Ensuring that our guests have everything they need for a comfortable and enjoyable experience is our top priority, and we're thrilled that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building
10/10 Excellent
Arizona
Voyage d’affaires, Voyage en couple
10 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Arizona
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Arizona, Thank you so much for your glowing review and for choosing to stay with us during your time in downtown LA. We're thrilled to hear that you enjoyed your experience at our property!It's wonderful to know that you found our location convenient and appreciated the parking options nearby. We're also glad that you enjoyed the spacious and modern room, as well as the friendly and helpful service from our staff.We understand that being in a bustling city like LA comes with its unique aspects, and we appreciate your understanding regarding the presence of homeless individuals nearby.We're delighted to hear that you plan to stay with us again in the future! We look forward to welcoming you back and ensuring another fantastic stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building