Suite, 5 chambres, accessible aux personnes à mobilité réduite (Mobility/Hearing, Tub w/Grab bars) | Fer et planche à repasser, Wi-Fi gratuit, draps fournis

Avis sur The Haas, Trademark Collection by Wyndham

3 out of 5
The Haas, Trademark Collection by Wyndham
219 W 7th St, Los Angeles, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 195 avis sur 334." "
Note des voyageurs de 8 (Bien), d’après 82 avis sur 334." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 334." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 334." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 334." "

9,0/10

Propreté

8,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Frederick

Voyage en famille
Les points forts : Propreté et confort de la chambre
Un rapport qualité prix correct
Attention : contrairement à ce qui est indiqué sur l'annonce, le "loft" n'a pas de chambre séparée. Points positifs : spacieux, propre, bien équipé. Points négatifs : draps en microfibre, pas de vrai rideaux occultants, le bruit de la rue est épouvantable (et on l'entend trop bien), l'enseigne lumineuse clignote dans la chambre...
Séjour de 3 nuits en août 2023

6/10 Satisfaisant

Dominic

Voyage en famille
Hébergement loué pour 6 personne mais il y avait 5 lits Manque trucs pour cuisine
Séjour de 2 nuits en août 2023

8/10 Bien

Nicolas

Voyage en famille
Les points forts : Confort de la chambre
Séjour de 7 nuits en février 2023
Réponse de Boris Mayzels le 14 avr. 2023
Thank you for your rating, we happily welcome you back in the near future.

8/10 Bien

Bertrand

Voyage en famille
Les points forts : Propreté
Un avis mitigé
Notre appartement était très spacieux mais mal équipé (pas de passoire, d'ouvre-boîte, uniquement 4 couverts, 4 verres, 4 tasses, rien pour accrocher les serviettes, etc.)... Faire la cuisine était "mission impossible". C'est dommage car le logement était beau. Le gros inconvénient est le bruit : il n'y a pas de double vitrage : dans un quartier aussi bruyant, c'est indispensable ! La nuit, on entendait des sirènes et des cris, surtout nos enfants dont la chambre donnait sur la rue. Il faut savoir que l'hôtel est près du quartier de Skid Row, ce qui occasionne des rencontres un peu inquiétantes lorsque l'on sort dans la rue. Cela dit, nous n'avons jamais été importunés. En conclusion, allez-y mais avec des boules Quiès !
Séjour de 7 nuits en août 2022

8/10 Bien

Chelsea

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
There was a loud fight in our hallway on the last night that we stayed, the front desk person was fast to respond but it was very unsettling. Window’s don’t seal properly so there was a lot of noise pollution from outside. Otherwise, we very much enjoyed our stay! Great location with walkable food options and very spacious units!
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Chelsea,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall and found our location convenient with spacious accommodations.We apologize for any disturbance caused by the noise outside and the incident in the hallway. We're glad to hear that our front desk team responded promptly. We'll certainly look into improving the soundproofing of our windows to enhance our guests' comfort.Your satisfaction is important to us, and we appreciate your valuable feedback. We hope to welcome you back soon for another enjoyable stay.Warm regards, The HAAS Building

6/10 Satisfaisant

liying

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s nice and clean spacious room, 2 beds, with kitchen. However the street is extremely noisy all night, dirty, no parking, unsafe.
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Liying,Thank you for sharing your experience with us. We're glad to hear that you found our rooms clean, spacious, and equipped with the amenities you needed for a comfortable stay.We're sorry to learn about the challenges you faced regarding noise from the street and the inconvenience of parking. Ensuring our guests' comfort and safety is our top priority, and we apologize for any disruption caused by external factors beyond our control.We appreciate your valuable feedback and will continue to strive to improve our services and facilities to enhance our guests' overall experience.If your travels bring you back to the area, we hope to have the opportunity to welcome you again and provide you with a more enjoyable stay.Warm regards, The HAAS Building

8/10 Bien

Aaron

Séjour de 3 nuits en mai 2024
Réponse de The HAAS Building le 27 mai 2024
Dear Aaron,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic stay with us and that you enjoyed our spacious units and convenient location with walkable food options.Your feedback means a lot to us, and it motivates us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We're always here to ensure you have a memorable experience with us.Warm regards, The HAAS Building

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel itself is nice. The room I got was spacious and is near a lot of walkable spots for shopping, eating, and activities. However it being Los Angeles there is a lot of homeless and that also brings a lot of foul odors and a bit of some no safe areas to walk. Your drive to the hotel will be shocking if you haven’t been to this city recently or never. There is a lot! This hotel has cameras all around it. Its biggest downside is parking. It has no parking for itself but there is a parking garage literally right across from it. It costs $11 CASH. You will be asked to pay that again if your car stays overnight and isn’t out by 6am. However you can leave it there overnight and such. Just warning that you will have to pay again if it’s the next day and it’s after 6am.
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 26 mai 2024
Dear Jennifer,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel itself nice and enjoyed the spaciousness of your room, as well as the convenient proximity to various shopping, dining, and activity options.We understand your concerns regarding the challenges some visitors may face with certain aspects of Los Angeles, including issues related to homelessness and associated odors. While we strive to provide a comfortable and safe environment within our premises, we recognize that external factors can impact the overall experience. Rest assured, we continuously work to address these concerns to enhance the stay of all our guests.Regarding parking, we appreciate your understanding of the situation. We apologize for any inconvenience caused by the nearby parking garage's payment policies. We'll certainly look into ways to better inform our guests about parking options and associated costs to ensure a smoother experience during their stay.Your feedback is invaluable to us as we strive to improve and provide exceptional hospitality. Should your travels bring you back to Los Angeles, we hope to have the opportunity to welcome you again and provide an even more enjoyable stay.Warm regards, The HAAS Building

10/10 Excellent

Cristian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Cristian,Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon!Warm regards, The HAAS Building

8/10 Bien

Krystie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Krystie,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and serve as a great source of motivation. We look forward to the opportunity of welcoming you back in the future for another fantastic experience.Warm regards, The HAAS Building

8/10 Bien

Angelena Faith

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The property accomodated us very well. One king bed and 1 twin bed for the 3 of us. It was nice to have the refrigerator, microwave, and coffee pot. The only reason i did not give it 5 stars, is because the street out in front of it was closed and there were a lot of homeless people and trash.
Séjour de 5 nuits en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Angelena,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property accommodations suitable for your needs, and we're glad you appreciated the amenities we provided.We understand your concerns about the street closure and the presence of homeless individuals in the area. We take the safety and comfort of our guests very seriously, and we're actively working to address these issues with local authorities to ensure a more pleasant environment for our guests in the future.We appreciate your valuable feedback, as it helps us to continuously improve our services. We hope to have the opportunity to welcome you back and provide you with a more seamless experience next time.Warm regards,

6/10 Satisfaisant

Daniel

Voyage en couple
Les points forts : Propreté et équipements
Decent rooms w/nice kitchen . Customer service 4/5 pretty good . Area pretty sketchy but not the worst . Nice close parking structure. Near some food options . Short Uber distance to the Belasco venue
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Daniel,Thank you for sharing your experience with us. We're glad to hear that you found our rooms to be decent, with a nice kitchen, and that you appreciated the convenience of our parking structure and nearby food options. We also appreciate your feedback on our customer service.We understand your concerns about the area, and we're continuously working to ensure the safety and comfort of our guests to the best of our ability.We're delighted to know that our location suited your needs, especially being close to the Belasco venue. Should your travels bring you back to the area, we'd love to welcome you again and strive to make your stay even more enjoyable.Warm regards, The HAAS Building

6/10 Satisfaisant

Juliana

Les points forts : Propreté
The staff were all very helpful and friendly. The room itself was spacious and clean, but there were several features in the space that were damaged / very worn upon arrival (couch was stained, microwave handle broken, decorations broken, etc). I wish that there was notice of the construction happening outside prior to booking this hotel. Between the construction directly outside the hotel and the music blaring from the bar next door, the volume inside our room was jarring and made it hard to sleep. It felt like we were tricked as soon as we walked into the lobby, as there was no prior notice about all the extra noise and that part was hard to move past.
Séjour de 3 nuits en mai 2024
Réponse de The HAAS Building le 19 mai 2024
Dear Juliana,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff to be helpful and friendly, and we're glad you enjoyed the spacious and clean room.We sincerely apologize for the inconvenience caused by the damaged features in your room and the construction noise outside. We understand how frustrating it must have been to experience these issues during your stay. Rest assured, we're taking your feedback seriously and addressing these concerns with our maintenance team to ensure that all features in our rooms are in top condition for our guests.Regarding the construction noise and the noise from the nearby bar, we apologize for any disturbance this caused during your stay. We're currently working to provide better communication to our guests about any ongoing construction projects in the area to avoid any surprises upon arrival.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards, The HAAS Building

2/10 Horrible

Francisco

Séjour de 1 nuit en septembre 2023
Réponse de The HAAS Building le 16 mai 2024
Dear Francisco,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Enrique

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Property was great. LA area not so much
Séjour de 1 nuit en mai 2024
Réponse de Haas staff le 7 mai 2024
Dear Enrique,Thank you for sharing your feedback with us. We're pleased to hear that you found our property to be great during your stay.We understand that the surrounding area may not have met your expectations, and we apologize for any inconvenience this may have caused. While we strive to provide a comfortable and enjoyable experience within our property, we also recognize the importance of our guests' overall environment.Your comments are valuable to us as we continually strive to improve our offerings and enhance our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, The HAAS Building

10/10 Excellent

Ivette

Séjour de 1 nuit en mai 2024

10/10 Excellent

Matsumura

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good stay
Séjour de 2 nuits en mai 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Matsumura,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a good stay during your recent visit.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay enjoyable or if there are any areas where we could further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back again soon for another great experience. If you have any questions or need assistance with future bookings, please don't hesitate to reach out to us.Warm regards, The HAAS Building

2/10 Horrible

Terra

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Extremely loud, toilet paper roll had blood on it, as if the homeless were using there dirty needles & cleaning it off in there. Hotel room was nice other than that but very sketchy & 0 communication about the horrible parking situation. There needs to be an email saying the main road is closed due to construction
Séjour de 1 nuit en mai 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Terra,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are deeply concerning, and we take them very seriously.The cleanliness and safety of our accommodations are of the utmost importance to us, and we are investigating the matter with our housekeeping team to ensure that such incidents do not occur again in the future. Additionally, we understand the importance of clear communication regarding parking and road closures, and we will work to improve our communication procedures to prevent similar issues from happening to future guests.We truly value your feedback as it helps us identify areas for improvement. Please know that your experience does not reflect the high standards we strive to maintain, and we are committed to making things right. If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely, The HAAS Building

8/10 Bien

Lizette

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I really liked the fact that all my kids fit comfortably and I was able to cook in the full kitchen. I did not like that 7th st. Is vlised and we had to park actoss the street in a parking garage. There was lots of crime and your constantly hearing sirens and helicopters. I had to walk down the block and thwn cross the street and come back down to the hotel with all our luggage and kids. It has its good and bad. I probably would rent again because of the size of the place and price
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 6 mai 2024
Dear Lizette,Thank you for sharing your feedback with us. We're thrilled to hear that you and your family found our accommodations spacious and comfortable, and that you appreciated the convenience of having a full kitchen during your stay.We apologize for any inconvenience caused by the noise from the nearby street and parking situation. We understand that these factors can detract from the overall experience, and we'll take your comments into consideration to see how we can improve in these areas.We truly appreciate your honest assessment of your stay, and we're glad to hear that despite the drawbacks, you would consider renting with us again due to the value and size of our accommodations. We look forward to welcoming you back in the future and providing an even better experience.Warm regards, The HAAS Building

10/10 Excellent

Christopher

Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 21 mai 2024
Dear Christopher,We were absolutely thrilled to read your stellar review! Thank you so much for taking the time to share your experience with us. It truly means the world to our team to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words are a testament to the dedication and hard work we put into ensuring every guest has a fantastic experience.We look forward to welcoming you back soon for another unforgettable stay!Warm regards, The HAAS Building

10/10 Excellent

Jessica

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and great for what we needed!
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
"Dear Jessica,Thank you for your recent stay with us and for sharing your positive feedback about the cleanliness of our rooms. It's fantastic to hear that you found everything to your satisfaction during your time with us.Ensuring a clean and comfortable environment for our guests is always a top priority, and we're delighted that our efforts were appreciated.We look forward to welcoming you back for another refreshing stay in the near future.Best regards, The HAAS Building

8/10 Bien

Marcandis

Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Marcandis,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

RACHEL

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love this location. The beds are comfy and the building is secure.
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rachel,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and they serve as a great encouragement to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Best Regards, The HAAS Building

10/10 Excellent

Randy

Voyage d’affaires, Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The hotel is great.
Séjour de 4 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Randy,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

miguel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Downtown LA can be sort of sketchy, but this place was a great stay.
Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Miguel,Thank you very much for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved our hotel and the amenities we offer.We understand your concern regarding the area surrounding the hotel, and we take the safety and security of our guests very seriously. Rest assured, we are continuously working with local authorities and taking appropriate measures to ensure the safety of our guests at all times.We appreciate your feedback and hope that despite this concern, you were still able to enjoy your stay with us. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.Warm regards, The HAAS Building

10/10 Excellent

GlizzyG

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I will be staying again !!
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear GlizzyG,Thank you so much for your kind words and for letting us know that you plan to stay with us again in the future. We're absolutely delighted to hear that you enjoyed your experience with us and that you're considering returning.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 Horrible

Annabelle

Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 16 mai 2024
Dear Annabelle,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations fully. Your comments are valuable to us as they help us identify areas where we can improve. If you have any specific suggestions on how we can enhance our services, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Maria Paz

Séjour de 3 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Maria Paz,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 Bien

Hiu Tung

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The room itself is amazing. It looks like a modern apartment which we loved. The only thing for us is the area it is in as it seems unsafe walking around especially in the evening. There's currently construction near the building so there might be some noise.
Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Hiu Tung, Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved the modern apartment style of our accommodations.We understand your concern about the safety of the area surrounding our property. Please know that the safety and security of our guests are of utmost importance to us. We continuously work to ensure that our guests feel comfortable and secure during their stay.We appreciate your feedback, and we hope that despite this concern, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 Bien

Gerardo

Séjour de 1 nuit en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Gerado,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Melissa

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I really enjoyed the scenery and the hotel was very pleasant to stay in.
Séjour de 3 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Melissa,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the scenery and found your stay at our hotel very pleasant.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Heather

Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 Bien

Arianna

Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Arianna,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Juan

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The stay was excellent. The room was super clean and spacious. All the workers were very friendly. Just a downtown area itself Be kind of iffy sometimes. But the hotel itself is excellent.
Séjour de 3 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Juan,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was excellent.It's fantastic to know that you found your room super clean and spacious, and that our staff provided friendly service throughout your stay. Your comfort and satisfaction are our top priorities, and we're delighted that we met your expectations.We understand that downtown areas can sometimes be unpredictable, but we're pleased that you found our hotel excellent despite any concerns about the surrounding area.We truly appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Warm regards, The HAAS Building

10/10 Excellent

Heather

Séjour de 2 nuits en avril 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 Horrible

Christopher E

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The Haas is in a not great neighborhood. The only parking is a sketchy parking garage across the street. Limited food options, all requiring walking in the unsafe-seeming neighborhood. They still have not refunded my deposit almost five days later. No manager on-site. Would not return. Not an “8.8”, maybe a 3.8.
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Christopher E ,Thank you for sharing your feedback regarding your recent stay at The Haas. We're truly sorry to hear about the challenges you encountered during your time with us.We understand your concerns about the neighborhood and parking situation. While we cannot change the location, we strive to ensure our guests feel safe and comfortable during their stay. Your feedback regarding the deposit refund delay and the absence of a manager on-site is also concerning, and we will address these issues immediately to ensure they are resolved.We sincerely apologize for the inconvenience and frustration you experienced, and we appreciate you bringing these matters to our attention. We take your feedback seriously and will use it to improve our services.If there's anything we can do to rectify the situation or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

10/10 Excellent

Heather

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great place.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we met your expectations during your stay.We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Heather

Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Carlos Humberto

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel itself is perfect, no complaints at all. The surroundings however feel very unsafe & loud. Location is amazing.
Séjour de 4 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Carlos Humberto,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel perfect and had no complaints during your stay.We understand your concerns about the surroundings feeling unsafe and loud. While we can't control the environment outside of our hotel, we're pleased that you still found our location amazing.Your safety and comfort are our utmost priorities, and we're continuously working to ensure our guests feel secure during their time with us.We appreciate your kind words about our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards, The HAAS Building

10/10 Excellent

Adrian, los angeles

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Extraordinaria
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Adrian,Thank you so much for your fantastic review! We're absolutely thrilled to hear that your stay with us was extraordinary.Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us truly special.Your kind words mean the world to us, and we can't wait to welcome you back for another extraordinary stay in the future.Warm regards, The HAAS Building

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very convenient location with within walking distance of metro and other public transport. Walking distance to a lot of great sights within the city. The actual location though had a lot of vagrants within the area. Would not recommend walking around at night alone.
Séjour de 8 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Ian,Thank you for staying with us and for sharing your feedback about your recent experience. We're delighted to hear that you found our location convenient, with easy access to the metro and other public transport options. We're also glad that you were able to explore many of the great sights within walking distance.We apologize for any discomfort caused by the presence of individuals in the area. Please know that we take the safety and security of our guests very seriously, and we continuously work to ensure a safe environment.Your feedback is invaluable to us, and we'll take your comments into consideration as we strive to improve our guests' experiences.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 Bien

Larry

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Larry,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Jordi X.

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The apartment is really large, clean, very well kept and equipped, and in downtown LA where, as any downtown large city, there will be noise - that is unavoidable. There is pay parking across the street which is reasonably priced when compared to other pay parking in LA. I recommend the Haas.
Séjour de 4 nuits en février 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Jordi X,Thank you so much for choosing to stay with us and for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your experience at HAAS.We're delighted that you found our apartment spacious, clean, and well-equipped. We understand that staying in downtown LA comes with its unique atmosphere, and we appreciate your understanding regarding the unavoidable noise.It's great to know that you found the parking across the street to be reasonably priced and convenient.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to HAAS in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

RACHEL

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything you need from comfy bed to kitchen. Great location for venues around.
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rachel,Thank you for your recent stay with us and for sharing your positive feedback. We're thrilled to hear that you found everything you needed during your time with us, from our comfy beds to the convenience of having a kitchen in your accommodation.We're also pleased to know that our location was convenient for the venues you were visiting.It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The HAAS was an great place to stay, the property was outstanding and the staff was fantastic. There are a few parking lots available but none are connected to the hotel. There are a number of available dining options nearby. Having a property with a kitchen is a big bonus. Overall it was an amazing stay.
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Peter,Thank you for choosing to stay with us at HAAS and for taking the time to share your wonderful feedback. We're delighted to hear that you had an outstanding experience during your stay.It's fantastic to know that you found our property to be exceptional and our staff to be fantastic. We're also glad that you appreciated the nearby dining options and the convenience of having a kitchen in your accommodation.We understand that parking can be a consideration for our guests, and we appreciate your understanding in this matter.We're thrilled that you had an amazing stay overall, and we can't wait to welcome you back for another fantastic experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 Bien

Annie

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The place is super nice but the outside is terrible. There is human poop on the streets and sleeping is hard cause it’s so so noisy. Emergency alarms go off in the street all night from fire trucks and ambulances.
Séjour de 2 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Annie,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're glad to hear that you found our property to be super nice.We apologize for the issues you encountered outside of our hotel. We understand that on the streets outside the presence of human waste and noise disturbances can be very concerning and disruptive to our guests' experience.Please know that we take these matters seriously, and we will work diligently with local authorities to address these issues to improve the surrounding environment for our guests.We appreciate your valuable feedback, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 Bien

Amy, Albuquerque

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is a cool, funky place. Good shower. But beds were too hard for me.
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Amy, Thank you for staying with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel to be cool and funky, and that you enjoyed the shower experience.We apologize that the beds didn't meet your comfort preferences. We understand that a good night's sleep is essential, and we'll certainly take your feedback into consideration as we strive to improve our accommodations.If you decide to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to ensure your comfort.Warm regards, The HAAS Building

6/10 Satisfaisant

Rosario

Séjour de 4 nuits en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Rosario,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 Excellent

Ariel

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We liked that it was basically a suite/apartment. Great for a long stay. Has all you need.
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Ariel,Thank you for your recent stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed our suite-style accommodations and found them well-suited for a long stay.Ensuring that our guests have everything they need for a comfortable and enjoyable experience is our top priority, and we're thrilled that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 Excellent

Arizona

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property. Love that its in the heart of downtown LA. Parking was no issue garage right across the street, $10 for 24 hours, not bad. Yes, there are homeless people outside, its a large city. The room was very spacious and modern. The staff was friendly and helpful. Lots of dining options within walking distance. Will definitely stay again!
Séjour de 1 nuit en mars 2024
Réponse de The HAAS Building le 30 avr. 2024
Dear Arizona, Thank you so much for your glowing review and for choosing to stay with us during your time in downtown LA. We're thrilled to hear that you enjoyed your experience at our property!It's wonderful to know that you found our location convenient and appreciated the parking options nearby. We're also glad that you enjoyed the spacious and modern room, as well as the friendly and helpful service from our staff.We understand that being in a bustling city like LA comes with its unique aspects, and we appreciate your understanding regarding the presence of homeless individuals nearby.We're delighted to hear that you plan to stay with us again in the future! We look forward to welcoming you back and ensuring another fantastic stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building