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Avis sur Palihouse West Hollywood

4 out of 5
Palihouse West Hollywood
8384 West 3rd Street, Los Angeles, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 180 avis sur 277." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 277." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 277." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 277." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 277." "

9,4/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Elena

Séjour de 3 nuits en août 2023
Réponse de Wolfgang le 22 août 2023
Hello Elena,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to give us your feedback on your stay at the Pali.We look forward to welcoming you back soon.Cheers,

10/10 Excellent

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en juillet 2023
Réponse de Wolfgang le 15 juil. 2023
Hello Isabelle,Thank you for staying at the Palihouse West Hollywood during your visit to Southern California.We appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back soon!Cheers!

8/10 Bien

leanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked the bar and Josh was great. Gave us good dinner recommendations.
Séjour de 1 nuit en mai 2024
Réponse de Wolfgang le 21 mai 2024
Hello Leanne,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues, especially Josh in the restaurant. We look forward to welcoming you back soon to the Pali.Cheers!

10/10 Excellent

Genevieve

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Wolfgang le 20 mai 2024
Hello Genevieve,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon to the Pali.Cheers!

4/10 Médiocre

Felipe

Voyage en famille
Les points forts : Personnel et service et équipements
The location is great, the rooms are normal but now amazing. I would not be staying at this hotel again.
Séjour de 1 nuit en mai 2024
Réponse de Wolfgang le 14 mai 2024
Hello Felipe,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I'm truly sorry we did not provide you with the service you are accustomed to. What you encounter during your stay is not a true representation of the Palihouse West Hollywood.I would like the opportunity to speak with you at your convenience. We look forward to having the opportunity to welcome you back soon.Sincerely,Wolfgang

8/10 Bien

Karoline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Wolfgang le 9 mai 2024
Hello Karoline,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues.We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Leah

Séjour de 1 nuit en mai 2024
Réponse de Wolfgang le 25 mai 2024
Hello Leah,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon to the Pali.Cheers!

8/10 Bien

Kaori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de jonathan juarez le 6 mai 2024
I would like to thank you for taking the time to submit a review. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement.

8/10 Bien

isadora

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
albergo magnificamente arredato in una posizione perfetta. la stanza era leggermente piccola e un po' buia, ma comunque molto piacevole.
Séjour de 4 nuits en avril 2024
Réponse de Wolfgang le 30 avr. 2024
Ciao Isadora,Grazie per fermarsi nel Palihouse West Hollywood nella sua visita al Sud di California e per le giuste osservazioni. I nostri clienti son molto importante e ci aiutono a migliorare. Speriamo di vederci al piu presto.Arrivederci,

10/10 Excellent

Mari

Les points forts : Propreté et personnel et service
*
Séjour de 1 nuit en avril 2024
Réponse de Wolfgang le 27 avr. 2024
Hello Mari,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Robinson

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lovely boutique hotel with beautiful design
Séjour de 2 nuits en avril 2024
Réponse de Wolfgang le 23 avr. 2024
Hello Robinson,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Christina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon arrival, Cait was friendly and accommodating in keeping track of our luggage until our room was ready. When we checked in, we made our way to the room. The cute plates with the room number was a nice touch. The beds and pillows were so comfortable that a nap was immediate. The only thing I was not a fan of was having a FULLY stocked fridge. I'm not a drinker so it was difficult finding space in the fridge for my bottled water. The location of the hotel is perfect as there is a liquor store and pizza place across the street. Also, if you want a sweet treat... go to Magnolia Bakery (also across the street) and get yourself some banana pudding! You can thank me later.. LOL! :)
Séjour de 3 nuits en avril 2024
Réponse de Wolfgang le 24 avr. 2024
Hello Christina,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues, especially the Cait at the Front Desk. I'm glad you were able to enjoy the many restaurants and coffee shops in our neighborhood. Of course, Magnolia Bakery is a must!We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Wolfgang le 23 avr. 2024
Hello Helen,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Michael, Palm Coast

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the best location if you want to be able to access West LA attractions. It’s a boutique hotel on a fairly anodyne stretch of Third but you can be at the Grove in five minutes. Or Beverly Hills. Very stylish lobby and restaurant with rooms more quirky than trendy, which I liked. But there is a gym on the fifth floor near the elevator bank; get a room far away from it. Also, I was surprised the elevators did not require keycard access. Not a big issue for me but could be for others. Small pool area is very peaceful and receives plenty of sunlight. I spent half a day there.
Séjour de 3 nuits en avril 2024
Réponse de Wolfgang le 19 avr. 2024
Hello Michael,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved, L O V E D, L O V E D our week at the Palihouse WeHo. Valet parking always smooth and fast, in and out, terrific in house cafe with lovely breakfast / brunch / lunch / dinner options and of course only a few minutes leisurely walk to some iconic eateries on 3rd such as Joans on 3rd, El Carmen and The Little Door. Lovely interior decoration, comfy bed, great shower, super friendly and helpful staff throughout. If you're seeking a nice place to relax and chill for a week or more in LA, you've just found it - pat yourself on the back and get booking those flights!
Séjour de 5 nuits en avril 2024
Réponse de Wolfgang le 15 avr. 2024
Hello Roger,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues.Happy to see you enjoyed the neighborhood. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Monica

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, staff and decor.
Séjour de 4 nuits en février 2024
Réponse de Wolfgang le 15 avr. 2024
Hello Monica,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues.We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Minjung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Wolfgang le 12 avr. 2024
Hello Minjung,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Craig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decent hotel with nice staff.
Séjour de 4 nuits en avril 2024
Réponse de Wolfgang le 12 avr. 2024
Hello Craig,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We absolutely love our stays at the Palihouse. From the desk, to speaking to Wolfgang the GM to Josh and Carolina at the bar, we feel like pampered regulars everytime we visit. The rooms are terrific, as are the hallways. Love it!!
Séjour de 1 nuit en avril 2024
Réponse de Wolfgang le 12 avr. 2024
Hello Lee,Thank you for staying at the Palihouse West Hollywood during your recent visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share your kind words with my colleagues, especially Josh and Carolina.It's always a pleasure to see you at the Pali. Until next time!Cheers!

10/10 Excellent

Sulhee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So cute, love the details
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 10 avr. 2024
Hello Sulhee,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

6/10 Satisfaisant

Belynda

Voyage en famille
Les points forts : Propreté et personnel et service
Nice small hotel in West Hollywood. The food was pretty pricey for what you get but they have a microwave so if you had an leftovers from a previous meal out that was super convenient. They didn't have a kettle in the room so we had to keep asking for hot water each time we had to make a tea.
Séjour de 4 nuits en mars 2024
Réponse de Wolfgang le 9 avr. 2024
Hello Belynda,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Akshata

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LOVE the decor and the whole vibe of the place. Bonus is that they have Diptyque toiletries. Bathrooms have a e excellent design. Love the little touches and attention to detail like the Smeg minifridge and the old school landline. A few feet away from Joan's on Third so that's a huge plus. 10/10
Séjour de 3 nuits en mars 2024
Réponse de Wolfgang le 5 avr. 2024
Hello Akshata,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Frédéric

Séjour de 5 nuits en mars 2024
Réponse de Wolfgang le 23 avr. 2024
Hello Frédéric,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Josh, Richmond

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay and close walk to everything.
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 2 avr. 2024
Hello Josh,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Vincent, Lewisville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 1 avr. 2024
Hello Vincent,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Cliff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great boutique hotel in a very walkable area. The rooms were very comfortable. The bar and restaurant lounge have a good vibe and the food was very good. Stepping out to the street there are cafes, restaurants, shops and galleries all in an easy walking distance. Great neighborhood. Easy to walk to Melrose and also LACMA, etc. staff are friendly, helpful and know the area well.
Séjour de 4 nuits en mars 2024
Réponse de Wolfgang le 31 mars 2024
Hello Cliff,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Justin

Les points forts : Propreté
Séjour de 3 nuits en mars 2024
Réponse de Wolfgang le 31 mars 2024
Hello Justin,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

8/10 Bien

Alisandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 31 mars 2024
Hello Alisandra,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

Kim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was beautiful but a little loud at night.
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 21 mars 2024
Hello Kim,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to give us your wonderful feedback on your experience at the Pali! I will share it with my colleagues.We look forward to welcoming you back soon.Cheers!

10/10 Excellent

Jordan

Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 1 avr. 2024
Hello Jordan,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles. I appreciate you taking the time to provide us with your wonderful feedback. I will share it with my colleagues. We look forward to welcoming you back soon at the Pali.Cheers!

10/10 Excellent

ESTELLE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay atv Palihouse was perfect. The hotel is beautifully decorated and the room are spacious and the hotel is located right in the heart of West Hollywood., The neighborhood is great and is walking distance to a few places like LACMA and the Design District. I will definitely come back. Staying at Palihouse made my stay in Los Angeles very pleasurable.
Séjour de 3 nuits en février 2024
Réponse de Wolfgang le 6 mars 2024
Hello Estelle,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your wonderful feedback. I'm happy we made your visit to LA "pleasurable"!We look forward to welcoming you back soon.Cheers!

10/10 Excellent

Dana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent, stylish and central
Séjour de 1 nuit en mars 2024
Réponse de Wolfgang le 4 mars 2024
Hello Diana,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I'm truly sorry we did not provide you with the service you are accustomed to. I would like the opportunity to speak with you at your convenience. We look forward to having the opportunity to welcome you back soon.Sincerely,

6/10 Satisfaisant

EVAN

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff entered the room twice without knocking
Séjour de 1 nuit en mars 2024
Réponse de Jonathan Juarez le 4 mars 2024
Hello Evan,I will be following up shortly over this and would love to gain more insight on the matter.

10/10 Excellent

Aisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Wolfgang le 28 févr. 2024
Hello Aisha,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles,I appreciate you taking the time to give us your feedback of your stay. I share it with my colleagues.Cheers!

10/10 Excellent

victor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Wolfgang le 23 févr. 2024
Hello Victor,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your wonderful feedback.We look forward to having the opportunity to welcome you back soon.Cheers!

4/10 Médiocre

Kangmin

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Wolfgang le 23 févr. 2024
Hello Kangmin,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I'm truly sorry we did not provide you with the service you are accustomed to. What you encounter during your stay is not a true representation of the Palihouse West Hollywood.I would like the opportunity to speak with you at your convenience. We look forward to having the opportunity to welcome you back soon.Sincerely,

8/10 Bien

Kajal

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is cozy, beautiful and well located. The rooms are quite big and the beds comfortable. I wasn’t very pleased with the staff unfortunately. Apart from the guy that checked me in (who was incredibly nice and helpful), they all seem to be in a bad “I don’t want to be here” mood at all times… the maintenance guy was super nice and so is house keeping but some of the room service people and most all of the front desk people were not nice. It’s a shame because apart from that, it was all great but I am not sure if I’ll be returning because or the service.
Séjour de 6 nuits en janvier 2024
Réponse de Wolfgang le 12 févr. 2024
Hello Kajal,Thank you for staying at the Palihouse West Hollywood during your visit to Southern California.I appreciate you taking the time to provides us with your feedback. I will share it with my colleagues, especially your comments about our staff. My sincere apologies.We look forward to the opportunity to welcome you back at the Pali.Cheers!

8/10 Bien

Erica

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 3 nuits en février 2024
Réponse de Wolfgang le 12 févr. 2024
Hello Erica,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back soon.Cheers!

8/10 Bien

CLASSIC

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Wolfgang le 8 févr. 2024
Hello Classic,Thank you for staying at the Paliouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues.We look forward to welcoming back soon!Cheers!

6/10 Satisfaisant

Tana

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Great potential, lacking service
When I walked into the hotel, I was pleasantly surprised by the chic design albeit was greeted by an unfriendly front desk agent. Nonetheless, room was ready and comfortable. Bed is comfortable. During my last day, there was no hot water throughout the entire hotel (twice in one day). Accidents as such happen but the lack of apology and extremely lukewarm (if not rude) attitude I received from hotel staff (from front desk to manager) really put me off. Checkout wasn't seamless either. I got refunded for my last night and, still, will not be returning.
Séjour de 4 nuits en janvier 2024
Réponse de Wolfgang le 6 févr. 2024
Hello Tana,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I'm truly sorry we did not provide you with the service you are accustomed to. What you encounter during your stay and again at departure is not a true representation of the Palihouse West Hollywood.I would like the opportunity to speak with you at your convenience. I look forward to hearing from you and to having the opportunity to welcome you back soon.Sincerely,

8/10 Bien

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely, comfortable, and spacious rooms. The desk staff were very friendly and helpful. I was there 3 nights and issues with the WiFi each day. My first room was on the top floor which and I had some trouble sleeping the first night because of the noise from the AC units on the roof but the staff was helpful in switching me.
Séjour de 3 nuits en janvier 2024
Réponse de Wolfgang le 5 févr. 2024
Hello Joseph, Thank you for staying at the Palihouse West Hollywood during your visit to Southern California.I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues, especially the Front Desk.We look forward to welcoming back soon!Cheers!

10/10 Excellent

lizzz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful, chic, small hotel.
Séjour de 4 nuits en janvier 2024
Réponse de Wolfgang le 5 févr. 2024
Hello Lizz,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues.We look forward to welcoming back soon!Cheers!

10/10 Excellent

Erika

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Wolfgang le 6 févr. 2024
Hello Erika,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.We look forward to welcoming you back soon.Cheers!

10/10 Excellent

Tasha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de wolfgang le 5 févr. 2024
Hello Tasha, Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your feedback. I will share it with my colleagues.We look forward to welcoming back soon!Cheers!

10/10 Excellent

Jennifer

Wonderful
Séjour de 1 nuit en janvier 2024
Réponse de Wolfgang le 5 févr. 2024
Hello Jennifer, Thank you for staying at the Palihouse West Hollywood during your visit to Southern California.I appreciate you taking the time to provide us with your feedback. We look forward to welcoming back soon!Cheers!

10/10 Excellent

Jazmine

Séjour de 2 nuits en décembre 2023
Réponse de Wolfgang le 21 mars 2024
Hello Jazmine,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to give us your wonderful feedback on your experience at the Pali! I will share it with my colleagues.We look forward to welcoming you back soon.Cheers!

10/10 Excellent

Susan

Séjour de 1 nuit en janvier 2024
Réponse de Jonathan Juarez || Front desk manager le 29 janv. 2024
I would like to thank you for taking the time to submit a review. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement.

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful in all aspects, especially the warm and
This was our first stay at a Palihouse property (Palihouse West Hollywood) and I must say that it was outstanding in all aspects. From the moment we arrived, we were greeted by the valet and bell staff, and then warmly welcomed by Cait and Andrii at the front desk. The lobby area was very attractive, clean and comfortable, and had a wonderful "vibe" to it - including the music that was playing throughout the lobby and restaurant areas. After checking in, we went to our room and discovered a large, clean, and well-appointed room with comfortable furnishings and a well-stocked mini bar with a good selection of food and beverage items. Returning to the reception desk, Cait and Andrii gave us an overview of the surrounding area as we wanted to take a walk and look around the area, which was totally safe for walking around. The restaurant and bar areas were bright and attractive and offered a very good selection of food and beverage items for "happy hour", as well as breakfast, lunch and dinner. The bartender and wait staff were very friendly and attentive, and the food and drinks were fabulous! Sadly, we were only at the Palihouse West Hollywood for one night, but we will return for another stay there if our travel plans take us anywhere near West Hollywood in the future.
Séjour de 1 nuit en janvier 2024
Réponse de Wolfgang le 17 févr. 2024
Hello Gregory,Thank you for staying at the Palihouse West Hollywood during your "short" visit to Los Angeles.I appreciate you wonderful feedback. I will share it with my colleagues, especially Cait and Andrii at the Front Desk.We look forward to welcoming back soon.Cheers!

8/10 Bien

Chen

Séjour de 1 nuit en janvier 2024
Réponse de Wolfgang le 24 janv. 2024
Hello Chen,Thank you for staying at the Palihouse West Hollywood during your visit to Los Angeles.I appreciate you taking the time to provide us with your comments. I will share them with my colleagues.We look forward to welcoming you back soon at the Pali!Cheers!

10/10 Excellent

Naomi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time in LA. The hotel looked just like the pictures and was beautiful. I look forward to staying here again.
Séjour de 3 nuits en janvier 2024
Réponse de Jonathan Juarez || Front desk manager le 22 janv. 2024
Thank you for taking the time to fill out the review! We are so happy that you've chosen to stay with us! Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. Our team takes great pride in servicing all our guests with utmost care and professionalism. We are so excited to see you scored us all 5's! We strive hard every day to achieve this and would like to thank you for recognizing our efforts!