Façade de l’hébergement
Vérifier la disponibilité

Avis sur Gateway Inn Gardena

2 out of 5
Gateway Inn Gardena
15607 S. Normandie Ave, Gardena, CA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 180 avis sur 720." "
Note des voyageurs de 8 (Bien), d’après 188 avis sur 720." "
Note des voyageurs de 6 (Satisfaisant), d’après 140 avis sur 720." "
Note des voyageurs de 4 (Médiocre), d’après 84 avis sur 720." "
Note des voyageurs de 2 (Horrible), d’après 128 avis sur 720." "

6,8/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 Bien

Bruno, Papeete

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Cannot call from the room. Man at desk unfriendly
Séjour de 1 nuit en décembre 2023
Réponse de Miral le 5 janv. 2024
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards,

2/10 Horrible

Heiarii

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
La pire expérience de notre vie Vous devriez le déréferencer de votre site Nous avons l'habitude de réserver sur expedia en pensant quil y aurait un minimum mais là le minimum est tres loin Odeur noseabonde dans la chambre Le sol est mouillé (oui MOUILLÉ!), avec une température de 5° dehors cest inadmissible Les murs sont dans un sal etat Bref AUCUN point positif Nous avons demander a changer de chambre mais sans succes
Séjour de 1 nuit en février 2023
Réponse de Wyn le 1 mars 2023
Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. We hope you‘ll give us another chance to prove ourselves.

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Propre, mais….
Bien et propre. Seul reproche: pas assez de prises électriques près du lit (chargeur telephone etc…) et éclairage de la chambre mal conçu. Pas de lampe de chevet
Séjour de 1 nuit en septembre 2022
Réponse de Wyn le 2 oct. 2022
Thank you for your excellent review. We would love to have you back

6/10 Satisfaisant

Jérôme

Séjour de 1 nuit en juillet 2022
Réponse de Wyn le 15 juil. 2022
Thank you for your excellent review

2/10 Horrible

Claude

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Publicité mensongère, pas de petits-déjeuners
Nous avons réservé 2 chambres, 3 nuits, pour notre famille, parents et 2 enfants majeurs, selon nos critères habituels, wifi, parking, petit-déjeuners et classement hotel.com. En résumé, cet hôtel ne mérite pas cette note, chambres â renover, moquette sale et usée, aucune isolation phonique, pas de rideaux aux fenêtres… Il y a un fort trafique et de nombreux va et vient dans l’hôtel toutes les nuits. Enfin, je conteste le service petit-déjeuner qui était compris dans notre réservation, car l’hôtel ne fait plus de petits-déjeuners depuis au moins un an d’après le gardien. Je suis très déçu par cet établissement et hotel.com qui m’a vendu une chambre semon des critères qui sont faux. Pour les raisons évoquées je demande le remboursement. Merci pour votre écoute, voir mon historique hotel.com.
Séjour de 3 nuits en décembre 2021
Réponse de Customer Care Team le 21 janv. 2022
Dear Claude, We are sorry to hear that many aspects of your stay made it very unsatisfactory for you concerning cleanliness, breakfast, and room amenities. We appreciate your calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. Again, thank you for your thoughts, feedback, and constructive comments, it is highly appreciated. We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have. Best Regards, Customer Care Team

8/10 Bien

Didier, France

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tout a fait correct et in prix attractif pour le s
Un bon hotel pour celui qui arrive par avion, 15 mn settlement. Proche de plusieurs commences. Petit dejeuner correct
Séjour de 2 nuits en juillet 2018
Réponse de Ben le 12 août 2018
Thank you for staying with us.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service

6/10 Satisfaisant

philippe

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
chambre propre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Confort de la chambre

8/10 Bien

Veronique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour positif dans ce motel calme. Accueil et réception à la hauteur.

4/10 Médiocre

rayaa186, Nantes

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
hotel bien situé pour los angeles
très déçu de la hotel à éviter....

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Moon, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon service et rapport qualité prix top
Bon séjour, confortable et bon service. Le quartier est plutôt populaire mais nous n'avons eu aucun souci, nous reviendrons vu le rapport qualité prix et l'emplacement stratégique aéroport/plages etc. Chambres propres et spacieuses, avec frigo. Un Bémol sur la propreté de la piscine, pas évidente tous les jours. Réception toujours serviable et a l'écoute.

4/10 Médiocre

Eulalie

Les points faibles : Propreté, personnel et service, confort de la chambre
Bruyant pendant la nuit
Nous sommes restés 4 nuits dans cet hôtel. Le situation est bonne mais les nuits n'étaient pas calmes. Il y avait un va et vient incessant de voitures et de camions pendant la première partie de la nuit. Le petit déjeuner n'était pas terrible du tout.

2/10 Horrible

Sheldon

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very dirty
Séjour de 1 nuit en mai 2024

8/10 Bien

Osman

Les points forts : Propreté
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Juan

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There are mice or rats inside the mattress I could feel them moving around as i layed there. I dod not get much sleep. Was too tired and busy to request a refund, but i definitely would appreciate one. They request mandatory 100 deposit. I was expecting 20 or 50 max for having paid 65 dollars for the night. Prostitutes with kids yelling as early as 4 am next door
Séjour de 1 nuit en avril 2024
Réponse de Miral le 11 mai 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Adrian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mai 2024
Réponse de Miral le 11 mai 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

2/10 Horrible

Jodi-Ann

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Disgusting! Door handle broke off as im trying to leave. Waited 2hrs for a a towel. Called 3times and spoke to 2 different people. So many things broke in the small room
Séjour de 1 nuit en mai 2024
Réponse de Miral le 11 mai 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

I Made Duta

Séjour de 4 nuits en mai 2024
Réponse de Miral le 11 mai 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

8/10 Bien

Tasha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Rose le 8 mai 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

6/10 Satisfaisant

Shaundell

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Lusty

Les points forts : Personnel et service et équipements
I like the lighting decoration. Cleaning could be more deep as far as sweeping mopping and scrubbing tub and sink area of dirty spots but my deposit has yet to return a week later (still waiting)
Séjour de 1 nuit en avril 2024
Réponse de Rose le 8 mai 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 Horrible

Hoang

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fair price for hotel, can’t expect much.
Séjour de 3 nuits en mars 2024
Réponse de Miral le 30 avr. 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean
Séjour de 7 nuits en avril 2024
Réponse de Rose le 29 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

2/10 Horrible

makayla

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The outside looked wonderful but the bedrooms were straight out of a horror film.
Séjour de 1 nuit en avril 2024
Réponse de Rose le 27 avr. 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 Horrible

Yuji

Séjour de 1 nuit en avril 2024
Réponse de Rose le 18 mai 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Javier

Séjour de 2 nuits en avril 2024
Réponse de Rose le 27 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Dwayne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very generous, responsive management.
Séjour de 5 nuits en avril 2024
Réponse de Rose le 24 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. Best Regards, Gateway Inn Team

10/10 Excellent

Loulu

Voyage en famille
Les points forts : Équipements
They are friendly and good services
Séjour de 7 nuits en mars 2024
Réponse de Miral le 22 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Brandon

Séjour de 1 nuit en avril 2024

8/10 Bien

Guadalupe

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The room was very clean and spacious. Traveling with grown son and grandsons it’s important for us to have room for all our stuff. Stores and restaurants are very close so the street is very busy but it was still very quiet in the room.
Séjour de 1 nuit en avril 2024
Réponse de Miral le 21 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Saum

Voyage en famille
Les points forts : Propreté et personnel et service
It is always clean, the staff is always hospitable and gracious. Cleaning staff are very helpful and friendly. Front desk is always available at all times and they are always very polite
Séjour de 3 nuits en avril 2024
Réponse de Miral le 21 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Cynthia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Miral le 21 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Jorge

Séjour de 1 nuit en avril 2024
Réponse de Rose le 8 mai 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

6/10 Satisfaisant

miguel, Gardena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Miral le 17 avr. 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

Saum

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There’s nothing about this establishment that I don’t like or agree with. The staff here are absolutely amazing! Front desk service is superb! Very professional and friendly. Cleaning staff skills are on point, and the customer service is excellent!
Séjour de 2 nuits en avril 2024
Réponse de Miral le 11 avr. 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Paulette

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Female staff were courteous and delightful ladies. I was unsure of the guests but they kept to themselves or were friendly. I would start there again.
Séjour de 6 nuits en mars 2024
Réponse de Miral le 17 avr. 2024
Dear Guest,Thank you so much for your best review. With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great impression. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you again & again, Best Regards, Gateway Inn Team

10/10 Excellent

Pablo, charlotte

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Miral le 10 avr. 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

Carldelle

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Didnt like the construction of a building close by
Séjour de 1 nuit en mars 2024
Réponse de Miral le 31 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

Dennisse

Voyage en famille
Les points forts : Équipements
Clean!
Séjour de 1 nuit en mars 2024
Réponse de Miral le 31 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

Sabino

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Miral le 31 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Rae lyn

Les points faibles : Équipements
Cosmeticaly the paint, walls and bathroom needs painted and cleaned. Bed comforter was a paper like sheet coverlet and was not sufficent for comfort or warming. Outdated room
Séjour de 1 nuit en mars 2024
Réponse de Miral le 31 mars 2024
Dear Guest, It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Gateway Inn Team

8/10 Bien

Choong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Miral le 31 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Miranda

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Stayed here for a festival event. Very convenient for the price
Séjour de 4 nuits en mars 2024
Réponse de Miral le 21 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

8/10 Bien

Fredy Eduardo

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en mars 2024
Réponse de Miral le 21 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

4/10 Médiocre

Nehal

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Miral le 21 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

2/10 Horrible

Patricia

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We cancelled our reservation… When we were checking in they asked for a $100 deposit for incidentals. The card we used to book the room was the same card we were going to use for the deposit and was told the card was declined!!! Which was a lie… He wanted us to pay cash!! So we left..
Séjour de 1 nuit en mars 2024
Réponse de Miral le 15 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

10/10 Excellent

Felicia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenience
Séjour de 3 nuits en mars 2024
Réponse de Miral le 15 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team

6/10 Satisfaisant

Luz

Nothing it’s nasty
Séjour de 1 nuit en mars 2024
Réponse de Miral le 12 mars 2024
Dear Guest,Thank you for taking the time to provide valuable response about our hotel. We express regret that your experience was less than ideal, did not meet your expectations. We are extremely sorry for that, please forgive us. We respect your feedback, and we will try our level best to improve our service. Best Regards, Gateway Inn Team