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Avis sur Elan Hotel

3 out of 5
Elan Hotel
8435 Beverly Blvd, Los Angeles, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 489 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 331 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 99 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 1001." "

9,0/10

Propreté

9,0/10

Personnel et service

7,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2020
Réponse de -Vera Tchobanian (front desk supervisor) le 5 mars 2020
Thank you for the review. Hope to welcome you back to the LA area soon.

10/10 Excellent

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel à recommander
Excellent hôtel - Chambres spacieuse - Hôtel bien situé à West Hollywood. Personnel très accueillant et serviable.
Réponse de Michael k le 3 avr. 2018
Hello Laurent, Thank you for staying with us and sharing your feedback. I am glad to hear you enjoyed your stay. Our staff enjoy their job and work hard to ensure our guest receive exceptional service. Please visit us again next time you are in the area.

8/10 Bien

Norbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
must go
Excellent emplacement pour visiter LÀ Aspect ext.banal mais rapport qualité prix emplacement exceptionnel Vivement la prochaine fois
Réponse de Joel Majors le 16 juil. 2016
Cher invité, Nous vous remercions de votre récent séjour et votre avis . Nous vous remercions et nous nous réjouissons d'être votre hôtel de choix lors de la visite de Los Angeles ! Safe Travels and Cordialement , William Rabanalez - Directeur Général

8/10 Bien

Christian, Strasbourg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
Hotel bien situé sur Beverly Blvd, proche des principaux axes, permettant un accès facile aux différents quartiers de Los Angelès. Service parking pratique. Bon acceuil et personnel aimable.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Kateryna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 3 nuits en mai 2024

10/10 Excellent

Jon

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en mai 2024

10/10 Excellent

Norma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stay there Everytime we are in LA. Great hotel.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Brian, PASO ROBLES

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property. Clean and comfortable room. Our only issue was the parking, where you have to call the front desk for parking access; this is problematic if no one is available. Overall, still a four star rating.
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Rosa, Temecula

Séjour de 1 nuit en avril 2024

8/10 Bien

Pam

Voyage d’affaires, Voyage en couple
Coffee pot was broken.
Séjour de 1 nuit en avril 2024

8/10 Bien

Meilynne, Royse City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our 2-night stay. The room was nicely decorated and well-appointed including super comfy bedding. There’s a comfortable lobby with morning coffee and happy hour in the evening. The staff was friendly and attentive. I saw that they have off-street parking, but we didn’t have a car so didn’t use the garage. The location is good with shopping and conveniences nearby.
Séjour de 2 nuits en avril 2024

10/10 Excellent

JARAMI D

Séjour de 1 nuit en mars 2024

10/10 Excellent

JARAMI D

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Property was nice and clean
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Hanon

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Staff was very unfriendly. They looked miserable to be there.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Mary Ann

Voyage en famille, Voyage d’affaires
Average, nothing really bad to say. But nothing really outstanding either.
Séjour de 1 nuit en avril 2024

8/10 Bien

Ruth, Ridgecrest

Voyage d’affaires
Les points forts : Propreté et personnel et service
This is a good hotel. We have stayed here many times. The last few stays were not as good as usual. One issues was with staffing. Person at the front desk was not feeling well & there was no one to take her place. Ended up waiting over an hour to check in. This last stay the room fire detector was beeping & they didn't know how to fix it. We suggested a new battery & that worked. I would recommend this hotel.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Deborah, Rio Rancho

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

4/10 Médiocre

David

Voyage d’affaires
The hot water was barely warm, so showering was not possible. And there was no staff available to fix the problem. So the place failed to meet the minimum requirements of a hotel.
Séjour de 4 nuits en mars 2024

10/10 Excellent

Nordine, Houston

Séjour de 4 nuits en janvier 2024

8/10 Bien

vicki

Voyage en famille
Les points forts : Propreté et personnel et service
The staff was nice. The room was ok. The bathroom needs an update.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

June

Voyage en famille
Les points forts : Équipements
When we checked in the girl was rude and said to ring the bell only once. She didn’t tell us about anything and how to get in the parking garage. We had to ask her everything and she was irritated that we did. I won’t be back here.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Ricardo

Les points forts : Équipements
Thank for everything so pretty
Séjour de 1 nuit en mars 2024

2/10 Horrible

Karin

Water wasn’t consistently working. Toilet ran. Staff was really pretty disinterested in being helpful. Place was run down
Séjour de 3 nuits en mars 2024

8/10 Bien

Ricardo

Séjour de 1 nuit en mars 2024

2/10 Horrible

David

Pubic hair scattered throughout, very stained carpet and walls, pillows smelled like smoke, etc. don’t stay here.
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Hubert, Carmel Valley

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I stayed 1 night. The power went off in the morning. I wanted to leave at 5:00AM and my car was stuck in the parking of the hotel until 8:00AM. The gate could not operate because of the lack of power. It could not be open by hand either. There was no access to the parking as well. The elevator had no power and there was no stair access to the parking. Basically, I was stuck until the power came back on. The security/night person was nice but she could not do anything.
Séjour de 1 nuit en mars 2024

8/10 Bien

Paige

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coffee machine was amazing !
Séjour de 1 nuit en février 2024

10/10 Excellent

Jeffrey, Bakersfield

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The parking garage was scary - 6'5" clearance - I had a full size Silverado- just squeezed in.
Séjour de 1 nuit en février 2024

10/10 Excellent

sung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was good to stay!
Séjour de 3 nuits en février 2024

4/10 Médiocre

Hilda

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We needed to be at CS by 5:45am. Most hotels in this area are very plush expensive hotels. This was not a vacation but a necessity. We decided to stay at Elan for what seemed a very reasonable rate. Recvd a total of 10 emails for reservation, thought I paid for parking but and thing you add to your reservation is a REQUEST. We learned upon arrival at 8pm that they were full and parking is only a request not a guarantee- street parking. Took a few minutes but luckily found a soot. First impression very dingy and old. First room, deadbolt did not work. Employee said they had no more rooms tgeb found a room. another employee came to try the deadbolt- guess what? It didnt work. Second room, very stuffy- no window old AC unit. We needed to get some sleep! Very loud street noise/ fortunately my phone has white noise option. When we woke up I stood up out of bed and my socks immediately became wet- noticed the wall had water damage and the tub was leaking- we did not use the shower/tub. Not a good experience but we were desperate. Night Staff was nice we do not blame them for the poor condition of the facility and lack of services. When we left at 5:30am I rang the front desk bell to turn in the key and notify them of the leak- she didnt even come to see us but sounded like she was relaxing and called out yessss in response to the bell smh!
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

ballsout

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
For what I paid here, the place is disgusting and not worth staying in
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Cassandra

Voyage en famille
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Okay but not worth the price
The room itself is decent. However The deluxe beds are smaller than a full sized bed. So three of us staying in the room. Two of barely fit on the bed. I enjoyed the firmness of the bed. My dad and boyfriend did not. Also checking in and checking out was a process. They are short staffed. So wait time was awhile. I was charged $20 more for amenities but there was nothing there to use. Besides a coffee machine that didn’t have decaf coffee in it. Just hot water.
Séjour de 1 nuit en janvier 2024
Réponse de Oscar Vargas Operation Manager le 16 janv. 2024
Dear Guest, thank you for giving the Elan Hotel the privilege to serve you. We value you and your business, and we are sorry for not fulfilling your expectations. Thank you for being our guest! Safe Travels and Kind Regards, Oscar Vargas Operation Manager

4/10 Médiocre

Eric

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

8/10 Bien

Courtney

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elan Hotel is in a great location in Los Angeles. There are restaurants and shopping areas in a walkable distance. This is definitely more of a no-frills hotel, with just a free happy hour offered in lieu of a breakfast or other options, but when you're only in the hotel for sleep, it's a great option! Our only complaints were that the cable for the tv was inconsistent (and perhaps out hotel wide our first night?) and our key cards were deactivated the day before we checked out and had to be reactivated at the front desk. For the most part, the staff at the front desk was helpful, including one young lady who was nice enough to recommend a local coffee shop just two blocks away for the pick me up my friend and I needed!
Séjour de 3 nuits en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

10/10 Excellent

Olessya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this place to stay with my husband. Very clean and quiet! Always use it.
Séjour de 1 nuit en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

6/10 Satisfaisant

Meryl Lee

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

10/10 Excellent

Leigh

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was quiet but the hotel is on a busy street. The staff was very nice and the nightly complimentary wine was delightful. The safe underground parking on the premises was great.
Séjour de 1 nuit en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

10/10 Excellent

Eddie

Voyage en famille
Les points forts : Confort de la chambre
Xmas Eve/Day Stay
Small hotel on Beverly Ave that is close to everywhere. This hidden gem was reasonably priced and nice small hotel for the area and convenience. I would stay here again
Séjour de 2 nuits en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

10/10 Excellent

Ken

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Central Location
Perfect spot for where we need to be. Lots around the hotel but LA 2023 is LA 2023.
Séjour de 1 nuit en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was convenient and clean.
Séjour de 1 nuit en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

2/10 Horrible

Mario

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Oscar Vargas Operation Manager le 16 janv. 2024
Dear Guest, thank you for giving the Elan Hotel the privilege to serve you. We value you and your business, and we are sorry for not fulfilling your expectations. Thank you for being our guest! Safe Travels and Kind Regards, Oscar Vargas Operation Manager

10/10 Excellent

Kimberly

Séjour de 1 nuit en décembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

6/10 Satisfaisant

Shirley

Les points forts : Propreté
Negative: Requested to put out garbage and towels in the hall on check out. Check in and out on-line. Positive: Close to Sabon Theater and staff was helpful. Room very nice and quiet.
Séjour de 1 nuit en novembre 2023
Réponse de Oscar Vargas Operation Manager le 16 janv. 2024
Dear Guest, thank you for giving the Elan Hotel the privilege to serve you. We value you and your business, and we are sorry for not fulfilling your expectations. Thank you for being our guest! Safe Travels and Kind Regards, Oscar Vargas Operation Manager

10/10 Excellent

Pedro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 3 nuits en novembre 2023
Réponse de Oscar Vargas- Operation Manager. le 16 janv. 2024
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager.

4/10 Médiocre

Brittny, Auburn

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Charged extra day in fees and taxes. Bathroom faucet completely broke out. Severely outdated and a decently bad smell throughout hotel. One nice thing is you couldn’t really hear the road
Séjour de 1 nuit en novembre 2023
Réponse de Oscar Vargas Operation Manager le 16 janv. 2024
Dear Guest, thank you for giving the Elan Hotel the privilege to serve you. We value you and your business, and we are sorry for not fulfilling your expectations. Thank you for being our guest! Safe Travels and Kind Regards, Oscar Vargas Operation Manager

6/10 Satisfaisant

Christopher

Les points forts : Personnel et service
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Robert

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Probably better luck at a Motel 6.
The bathroom sink faucet leaks on the hot water handle, leaving a small puddle on the counter all the time. Bathtub epoxy coating was flaking and peeling off. You couldn’t read the labels on the bottles in the shower. The TV was difficult to change channels, you couldn’t change them going through the guide, had to be done by clicking through each channel, and why are the channels labeled 42-1, 42-2, 42-3 etc.. Looks like they used two shower curtains for the sliding glass door, as “black out curtains”and they wouldn’t close all the way at the top, the rings were broken. The sliding door didn’t feel secure and there were stairs right up to the door. It IS NOT VALET PARKING, we had to call the front to have them open the gate, the parking spots are two deep, so if I was in front of someone and they need out, I would have yo go down and move my car, and then again if they were coming back. I was having back surgery while there and so thankful I didn’t have yo stay another night on that bed. It was hard and a little lumpy. The 2 people we had at the front desk were nice, and it was relatively close to where I was having surgery. Someone was smoking in the hotel, smelled it the hallway going to our room, thank goodness it wasn’t in our room. The picture and hotel description are very misleading.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Good option for a boutique hotel. No frills but has everything you need. Very clean, nice beds, climate control and amenities. However you can hear people in next rooms, extra fees for just about everything including parking, limited service with only one receptionist. Location is key. Close to shopping and in my case, the acclaimed Cedar-Sinai Hospital.
Séjour de 1 nuit en octobre 2023
Réponse de Oscar Vargas- Operation Manager Elan Hotel le 8 nov. 2023
Dear guest, Thank you for taking the time to post the wonderful review, we value you and your business, we are very pleased to see that you enjoyed our weekdays wine and cheese reception, we hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas- Operation Manager Elan Hotel