Cour
Vérifier la disponibilité

Avis sur Courtyard by Marriott LA Hacienda Heights/Orange County

3 out of 5
Courtyard by Marriott LA Hacienda Heights/Orange County
1905 S Azusa Ave, Hacienda Heights, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 491 avis sur 996." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 996." "
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 996." "
Note des voyageurs de 4 (Médiocre), d’après 41 avis sur 996." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 996." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2021
Réponse de Justin Kim-General Manager le 7 janv. 2022
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon!

6/10 Satisfaisant

tqt

Les points forts : Propreté

6/10 Satisfaisant

Stella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

Christopher

Séjour de 1 nuit en avril 2024

10/10 Excellent

Boaz

Les points forts : Propreté et personnel et service
Great quiet location. Attentive service.
Séjour de 1 nuit en mai 2024

10/10 Excellent

David

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The queen suite was great for a traveling family of 5. Easy check in and plenty of parking around the property. Definitely making this our top choice when visiting the area in the future.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rachelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was welcoming and friendly. The location was near restaurants and a 5 min drive to the freeway. The hotel was clean and quiet.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Cynthia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ac/heat unit was broken and the heat was on all night , the room felt like sauna, and it wouldn't let me turn it off. The night staff couldn't fix it so we had to suffer all night without sleep. They renovated the hotel and only worked on the surface beauty, simple thing like exhaust fan in the bath/shower didn't even work. I suffered bad allergy in the room, thus a low rating in cleanliness.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Hongdan

Séjour de 1 nuit en avril 2024

10/10 Excellent

Eric W

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The drain to the tub very slow on drainage.
Séjour de 2 nuits en février 2024

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a nice stay. It is a very quiet hotel. The breakfasts you can get in the bistro are delicious
Séjour de 4 nuits en avril 2024

10/10 Excellent

Lei

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Huimei

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for family
Séjour de 2 nuits en février 2024
Réponse de Justin Kim-General Manager le 6 mars 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please know that toothbrush and toothpaste are not inside the room per our Courtyard brand standard, however, they are always available upon request.We hope to welcome you back very soon.

10/10 Excellent

Eunice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is good, but parking needs to pay additional fee for each vehicle for each night. No toothbrush or toothpaste in the room.
Séjour de 1 nuit en février 2024
Réponse de Justin Kim-General Manager le 26 févr. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please know that toothbrush and toothpaste are not inside the room per our Courtyard brand standard, however, they are always available upon request.We hope to welcome you back very soon.

4/10 Médiocre

Jorge

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Justin Kim-General Manager le 19 févr. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

8/10 Bien

Weiwei

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Justin Kim-General Manager le 19 févr. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 Excellent

Sergio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de Anthony Aguilera, Operations Manager le 21 févr. 2024
Hi Sergio, thank you for your feedback in regard to your stay. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon, the next time your travels bring you to Hacienda Heights

10/10 Excellent

Norman, USA

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Anthony Aguilera, Operations Manager le 18 févr. 2024
Norman, thank you for taking the time to complete a review of your stay with us. We are pleased to hear that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Anthony Aguilera, Operations Manager le 14 févr. 2024
Fernando, thank you for taking the time to complete this review of your stay. Feedback such as yours assists us in maintaining a positive and welcoming culture at our hotel. We hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 Excellent

Benjamin, Berwick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed here a few times on business. Its in a great location, rooms are large and clean, I had amazing views of the mountains. My only disappointment is that the washing machine was broken this time.
Séjour de 13 nuits en janvier 2024
Réponse de Justin Kim-General Manager le 12 févr. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us. We appreciate your 5 of 5 rating despite the washer issue. We have replaced the washer with a brand-new washer machine. We hope to welcome you back very soon.

10/10 Excellent

Hassan

Séjour de 1 nuit en février 2024

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location. Far enough off the freeway that it made it quiet. Lovely regional park across the street.
Séjour de 2 nuits en janvier 2024
Réponse de Anthony Aguilera, Operations Manager le 31 janv. 2024
Janet, thank you for taking the time to complete a review of your stay. We are pleased to hear that you enjoyed your stay and the surrounding area. We hope to see you again the next time you are in Hacienda Heights

10/10 Excellent

Francisco

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Anthony Aguilera le 30 janv. 2024
Francisco, thank you for taking the time to complete a review of your stay. We are pleased to hear that you enjoyed your stay and we look forward to hosting you again the next time your travels bring you to Hacienda Heights.

10/10 Excellent

Kathy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Experience
The hotel was in a great location, staff was friendly and very helpful, the rooms were up to date and clean.
Séjour de 1 nuit en janvier 2024
Réponse de Anthony Aguilera, Operations Manager le 23 janv. 2024
Kathy, thank you for taking the time to complete a review of your stay with us. We are delighted to hear that you enjoyed your time with us and how are staff services were for your experience. We hope to see you again the next time your travels bring you to Hacienda Heights!

8/10 Bien

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Justin Kim-General Manager le 30 janv. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

6/10 Satisfaisant

Cheryl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en janvier 2024
Réponse de Anthony Aguilera, Operations Manager le 22 janv. 2024
Good afternoon Cheryl,Thank you for taking the time to complete a review of your stay. We are sorry to see that we did not meet your expectations. We would like to follow up with you to see what areas impacted your stay so that we may improve upon our services from our staff. Thank you again for choosing to stay with us and we hope you give us another chance the next time your travels bring you to Hacienda Heights.

10/10 Excellent

simone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Anthony Aguilera, Operations Manager le 15 janv. 2024
Simone, thank you for taking the time to complete a review of your stay. We are glad to see that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights!

10/10 Excellent

Karissa

Séjour de 1 nuit en janvier 2024
Réponse de Anthony Aguilera, Operations Manager le 9 janv. 2024
Karissa, thank you for taking the time to complete a review of your stay. We are ecstatic to hear that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights!

10/10 Excellent

Charles Donald Wallace

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great local for going to rose parade and rose bowl game. Lists of good restaurants close by hotel. The hotel itself was fantastic. Lovely lobby and outside seating area with fire pit by the pool.
Séjour de 4 nuits en décembre 2023
Réponse de Jusitn Kim-General Manager le 4 janv. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

Adriana

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Anthony Aguilera, Operations Manager le 9 janv. 2024
Adrianna, thank you for taking the time to complete a review of your stay. We are ecstatic to hear that you enjoyed your stay and hope to see you again the next time your travels bring you to Hacienda Heights!

10/10 Excellent

Rogelio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Justin Kim-General Manager le 4 janv. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

Janice

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Justin Kim-General Manager le 4 janv. 2024
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very easy check in and check out. Clean, comfortable lodging!
Séjour de 2 nuits en décembre 2023
Réponse de Justin Kim-General Manager le 30 déc. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you always return! We hope to welcome you back very soon. Happy Holidays!

8/10 Bien

Lynhdan, Henderson

Séjour de 1 nuit en décembre 2023
Réponse de Anthony Aguilera, Operations Manager le 31 janv. 2024
Lyndhan, thank you for your kind feedback. We hope to see you again the next time your travels bring you to Hacienda Heights.

10/10 Excellent

richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always stay here because of the price and convenience of surrounding restaurants and shopping.
Séjour de 1 nuit en décembre 2023
Réponse de Jusitn Kim-General Manager le 19 déc. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you always return! We hope to welcome you back very soon. Happy Holidays!

10/10 Excellent

Gregory

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and staff
Amazing hotel. Tony at the front desk was very friendly and accommodating
Séjour de 1 nuit en novembre 2023
Réponse de Justin Kim-General Manager le 16 déc. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! I have shared your compliment about Tony with our entire team, thank you for taking the time to leave your positive feedback. We hope to welcome you back very soon.

2/10 Horrible

Christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great place to not get a dUI
Séjour de 1 nuit en décembre 2023
Réponse de Justin Kim-General Manager le 6 déc. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We would appreciate if you can share more about your stay. Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 Excellent

Brian

Séjour de 2 nuits en novembre 2023
Réponse de Justin Kim-General Manager le 6 déc. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 Bien

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfy, clean room. Didn't like that they advertise breakfast and then charge $25 for coffee and a roll!
Séjour de 1 nuit en novembre 2023
Réponse de Justin Kim-General Manager le 30 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Our Bistro is set to tiered pricing with Courtyard by Marriott. Please feel free to share what else would make us a 5. We hope to welcome you back very soon.

4/10 Médiocre

Qing

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Justin Kim-General Manager le 24 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 5. We hope to welcome you back very soon.

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Justin Kim-General Manager le 20 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

justin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thought is was great. Short stay but would definitely be back.
Séjour de 1 nuit en novembre 2023
Réponse de Justin Kim-General Manager le 20 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Polite staff, clean, we had breakfast in the mornings. No complaints. Will absolutely stay again
Séjour de 2 nuits en novembre 2023
Réponse de Justin Kim-General Manager le 16 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

8/10 Bien

greg

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Hotel in very good condition. Not too many guests as well
Séjour de 1 nuit en novembre 2023
Réponse de Justin Kim-General Manager le 16 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! Please feel free to share what would make us a 10. We hope to welcome you back very soon.

10/10 Excellent

Chad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Justin Kim-General Manager le 10 nov. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.

10/10 Excellent

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The great customer service and accommodations everyone provided.
Séjour de 1 nuit en octobre 2023
Réponse de Justin Kim-General Manager le 23 oct. 2023
Thank you for your review! I recognize that you have many brands to choose from and we appreciate that you selected us! We hope to welcome you back very soon.