Merci beaucoup d'être resté avec nous et de complimenter le personnel. Nous serons ravis de vous revoir lors de votre prochaine visite à Los Angeles.

Thank you very much, Sandrine for staying with us and giving us perfect score. This motivates us to continue what we're doing, giving superior customer care to guest like you. We love to see see you again.

Merci beaucoup de rester avec nous et de complimenter le service. Nous aimons vous revoir.

Merci de rester avec nous. Nous sommes désolés d'avoir été en deçà de vos attentes. Nous espérons vous revoir afin de mieux vous servir la prochaine fois.

Merci de rester avec nous et de revoir l'hôtel. Nous mettrons à jour quelques petites choses ici comme la moquette et la salle de bain. Nous espérons vous revoir bientôt.

Merci de rester avec nous. Vraiment, l'hôtel est accessible à la plupart des sites touristiques de Los Angeles et l'arrêt de train n'est qu'à un pâté de maisons. Nous vous aimons vous revoir.

Merci beaucoup d'être resté avec nous et d'avoir soumis votre avis. Je peux dire que la plupart des hôtels de West Los Angeles ne proposent qu'une chambre avec 2 lits mais les nôtres sont avec un salon séparé avec un canapé-lit qui est parfait pour 5 personnes. Merci encore.

Thank you so much, Christophe for giving us a perfect score. We love to see you again soon.

Bonjour, Merci d'avoir séjourné avec nous et d'avoir évalué l'hôtel. Nous avons de la place au rez-de-chaussée et nous aurions pu nous demander de vous déplacer tout de suite. De plus, toutes les chambres ici sont désinfectées et nous avons des désinfectants dans le hall principal. Nous veillons également à ce que les couloirs soient également désinfectés tous les jours. Nous ne comprenons tout simplement pas ce que vous avez dit à propos de covid. Notre objectif ultime est la protection non seulement de nos précieux invités, mais également de notre personnel ici. Merci encore.

Thank you for staying with us. We hope to see you again soon.

Thank you so much for the perfect score. We hope to see you back soon.

Thank you for the perfect score. We are looking forward to see you again.

Thank you for taking the time to review the hotel. I am delighted that you like the staff here. We love to be of service to you again in the future.

Thank you for staying with us. I am glad that all the staff treated you well and are definitely looking forward to serve you again in the future.

Merci beaucoup. Nous espérons vous revoir bientôt

Thank you, Jacqueline for staying with us. We hope to see you again in the near future.

What a lovely review. Thank you so much, Jeffrey for giving us a perfect score and complimenting the staff. We will surely inform everyone of your kind words. We hope to see you again soon.

Thanks, Catherine for the perfect score. We love to see you again soon.

Thank you, Barbara for staying with us. We hope to see you again soon.

Hello sir,We are very sorry that your father had to undergo an unexpected surgery. We hope he is now well and in good health.We really wish that unfortunate event did not happen and that you could have enjoyed your stay with us.We continue to await proof of your emergency so that we can consider any concessions. We encourage all travelers to book the refundable rate or acquire travel insurance. You booked your reservation through Expedia. Expedia offers travel insurance for a minimal fee exactly for these circumstances. However, even Expedia would require proof of your medical emergency to reimburse your travel.We encourage all travelers to book the refundable rate or obtain travel insurance for a minimal fee when there is a chance that your stay is unlikely.We apologize for the inconvenience.Thank you.

Thank you, Katrina for staying us and submitting your comment. We hope to see you again soon.

Thank you very much, Brandi for staying with us and giving us a perfect score. We are glad that you found the hotel quiet and clean. We hope to see you back soon.

Thank you, Fred for staying with us. We hope to see you again in the near future.

Thank you, Robert for the perfect score and submitting your comments. Water buildup residue could have cause the low flow on the shower but we are check every shower head regularly. We'll check them again. Thank you again for letting us know and we hope to see you again.

Thanks, Moises for the perfect score. We love to see you back soon.

What a lovely review. This will really inspire our staff to do what we do. We are glad that you’re happy with your stay. We love to see you back soon.

Thanks for the suggestion and we shall take a look into it. We love to hear that you’ll stay with us again.

Thank you, John for staying with us. We hope to see you again in the near future.

Thank you, Vicente for staying with us and submitting your comment. We are forwarding this matter to the right department. We hope to see you again when you visit LA.

Thank you, Deynis for the perfect score and complimenting the breakfast. We love to see you back soon.

Thank you, Maria for staying with us. We hope to serve you better next time.

Thank you, Travis for complimenting the staff. I will surely inform them of your kind words. We hope to see you again soon.

We thoroughly inspect all guest rooms before we rent them. We also just shampooed the carpet where you were supposed to stay. We understand that you prefer not to stay and we decided not to penalize you for a night and yet we still got this score? Thank you anyway.

Thank you, Benjamin for staying with us. We hope to see you again.

First, let me thank you for staying with us and submitting your score although we could be happier if it's a high score. Based on my investigation here, we charged Expedia and not your credit card. As a matter of fact, my staff tried to charge you for the 11.00 parking fee only but your card was declined. Should there be any authorization on your card by accident, rest assure that it'll drop in a few days and promise you that you were not charged twice. We hope to see you again.

Thank you, George for staying with us. We hope to see you again soon.

Thank you, Mike for staying with us and your compliment. I look forward to serving you again and hopefully on a different circumstance :)

Thank you for your comment, Many. We will look into it ASAP. We hope to serve you better next time.

Thank you, Gilian for submitting your score. We hope to see you again so that we can serve you better next time.

Thank you for the perfect score. We hope to see you again soon.

Thank you, James for staying with us but you could've been specific on where we fell short on you expectation. You see, the room where you stayed was on the top floor facing away from the street and a lot of regular guests always ask for that room. At any rate, we hope the you'll be back so that we can serve you better next time.

Thank you so much, Leslie for giving us a perfect score. We love to see you again soon.

Thanks, Alicia for the perfect score and complimenting the staff. We will surely inform everyone about this. We love to see you back soon.

Thank you so much, Ivan for the perfect score. It is my pleasure to serve you and I am looking forward to serve you again soon.

Thank you, Curtis for staying with us and submitting your review. Truly the location of our hotel is one of the reasons why guests especially tourists stay with us because we are centrally located to most tourist spots in LA and the metro is just a stone throw away. We hope to see you again soon.

Thank you for staying with us. We also apologize that your expectations were not met. We hope that you'll have a change of heart and give us another chance to serve you better next time.

Hotel has been charging for parking for 10 years now and it's posted in our website and also in all third party booking engines like Expedia. We are sorry that you missed it. Regarding cleaning the room, most hotels give maid service upon request only wherein ours is better since we do it every other day. Thank you for staying with us.

Thank you very much for staying with us and submitting your comments. This will make our day and continue to do what we do. We hope to see you again soon.