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Avis sur AKA West Hollywood

4 out of 5
AKA West Hollywood
West Sunset Boulevard, 8500, West Hollywood, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 11 avis sur 18." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 18." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 18." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 18." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 18." "

8,6/10

Propreté

9,4/10

Personnel et service

7,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Noel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff is always helpful. Pool area is beautiful. Room is well stocked and clean! Love this spot.
Séjour de 6 nuits en mars 2024
Réponse de Dom le 12 mars 2024
Dear Noel,Thank you so much for your kind words, this means the world to us!We are looking forward to having you back to make some more lovely memories.Warm regards,

2/10 Horrible

Mark

Les points forts : Équipements
Les points faibles : Propreté et personnel et service
The apartment smelled horrendous like an animal died nearby. I alerted the staff and they had someone look at it which helped for about 12 hours but the smell came back. I alerted the staff again and they did nothing. They were unhelpful and unapologetic for the issue. They did not move my apartment and the smell ruined the weeklong stay. They could have cared less and offered me nothing not even a “sorry” for the issue. I had to purchase room spray in an attempt to mask the smell. Would avoid this property at all costs.
Séjour de 6 nuits en février 2024
Réponse de Dom le 4 mars 2024
Dear Mark,Thank you for taking the time to write this review, I wished it would have been a positive one, but we also need to know when things go wrong to be able to improve. I am sincerely sorry that you had a smell issue and that this was not solved in a timely manner or that any other solution was offered to you. This will definitely be addressed with the team. I truly wish we would have been able to resolve this matter during your stay for you to have an enjoyable experience.If you considered giving us a second chance, we would love to offer you a discounted rate and a complementary upgrade on a future stay.

8/10 Bien

Javan

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property but when staying on the main road side of the property street traffic can be a little loud
Séjour de 7 nuits en février 2024
Réponse de Dom le 23 févr. 2024
Hello Javan, thank you for your review, we hope you will stay with us again in the future and try one of Down town facing suites which are very quiet.

10/10 Excellent

Ghanem

Séjour de 8 nuits en février 2024
Réponse de Dom le 22 févr. 2024
Thank you Ghanem!

10/10 Excellent

ALBERT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AKA Hollywood was a very nice place to stay. My wife and I will stay there the next time we're in town.
Séjour de 6 nuits en janvier 2024
Réponse de Dom le 22 févr. 2024
Dear Albert, thank you for your kind words, looking forward to having you back.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good stay!
Second time staying in Aka West Hollywood, and it didn’t disappoint. Apartments have plenty of room, very clean, with friendly helpful staff, all in a great area. If I have one small issue during this visit, it was the restricted view of Sunset due to a massive billboard in front of both sitting area and bedroom windows. If the view is restricted it should be included in the room information. Other than that we look forward to returning.
Séjour de 10 nuits en novembre 2023
Réponse de Dom le 4 déc. 2023
Hello John, Thank you very much for your kind review and for choosing to stay with us again. We are looking forward to having you back.Warm regards,

10/10 Excellent

Noel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felt like home.
Séjour de 7 nuits en octobre 2023
Réponse de Dom le 15 nov. 2023
Dear Noel,Thank you for taking the time to leave a feedback about your stay and for choosing to stay with us..

10/10 Excellent

Ingrid

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect for business trips!
Everything was as-promised. Very well-equipped and practical apartments. Good service at the front desk, with smooth checking and checkout. Secure and no difficulties. I will definitely stay here when I return.
Séjour de 7 nuits en octobre 2023
Réponse de Dom le 15 nov. 2023
Dear Ingrid,Thank you very much for your kind words. We hope to have you back soon!

10/10 Excellent

Maria

Séjour de 10 nuits en septembre 2023
Réponse de Dom le 2 oct. 2023
Dear Maria,Thank you so much for giving us a ten out of ten. We are looking forward to having you back with us.Warm regards,Dom

10/10 Excellent

Andy

Voyage en couple
Lots of space
Séjour de 6 nuits en juin 2023
Réponse de Megan le 19 juin 2023
Hello Andy, Thank you for your comment and the 5 out of 5 review! It is true, we offer excellent amount of space in all our studio, one bedroom and two bedroom apartments. Hope to see you again on your next travels to West Hollywood.

10/10 Excellent

D

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
From now on, our place to stay of choice in LA
The location is great, nice neighbourhood and pretty close to all landmarks and points of interest. Easy to escape to the beach, too. Property was very clean on arrival. Rooms are cleaned once a week only, unlike in a traditional hotel, but this was not an issue for us as we are pretty tidy anyway (additional cleaning can be requested for a hefty fee). The day the cleaners came they did a very thorough job. The swimming pool and the gym are great. The private cinema looked like a great idea too, but we never go round to use it. Parking might have been the only snag, as late in the evenings all the spots in P2 were taken, so we always had to drive down to P3 (I know, not a big issue at all, but this is the only snag I found so had to mention it). However, also important to note: all hotels in the vicinity charge $60-$75/night for parking, whereas at the AKA it was $15/night. Staff is very friendly and helpful. We had several deliveries sent to us while we were there; unfortunately, the last delivery arrived after check-out but the staff made a point to personally contact me to advise about the parcel. We made good use of the kitchen too, as well as of the washer and dryer. As a family of four, having beds in separate rooms and being able to get up at staggered times to have breakfast was a great bonus. Being able to wash our laundry meant we did not have to pack more suitcases. Need to mention the great views we had of the city, even though we were 'only' on the 2nd floor!
Séjour de 6 nuits en avril 2023
Réponse de Dom le 15 mai 2023
Dear Danny,Thank you so much for taking the time of writing this very nice review. We are so happy that you and your family enjoyed your stay with us. We truly hope that you will be back with us soon and maybe try the cinema this time.Warm regards,

8/10 Bien

SANGJOON

Séjour de 15 nuits en février 2023

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 10 nuits en février 2023

10/10 Excellent

LUIS

Séjour de 6 nuits en février 2023

4/10 Médiocre

Yuki

10/10 Excellent

Rina helena

Séjour de 9 nuits en novembre 2022

8/10 Bien

jordan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Went here for my 30th birthday; very pleased with my choice!
Séjour de 7 nuits en janvier 2022
Réponse de Dom le 8 févr. 2022
Dear Jordan, Thank you very much for taking the time to leave a comment about your stay. We are very happy you had a good time for your 30th birthday. We hope you will be back with us soon.

8/10 Bien

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 18 nuits en novembre 2021