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Avis sur Ocean Place Resort And Spa

4 out of 5
Ocean Place Resort And Spa
1 Ocean Blvd, Long Branch, NJ

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 427 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 232 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 150 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 105 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 88 avis sur 1002." "

7,8/10

Propreté

7,8/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Rabia

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is amazing!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Kerri

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and the spa was great. Rooms were clean and very spacious with a great view!
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Tracey

Voyage en famille
The vent in the shower was filthy with dust, no pad and pen in room for notes, no hotel information in room. Pool was locked and we needed to go to front desk and the pool area had a bandaid on the pole and the walls did not look clean.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Alina, Stamford

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Stephanie

Séjour de 2 nuits en mars 2024

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, but for $300 a night the bedding was terrible and shower was the worst!
Séjour de 2 nuits en mars 2024

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mayerlin

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en mars 2024

8/10 Bien

heon jung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walkside
Séjour de 1 nuit en mars 2024

10/10 Excellent

Moshe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024

10/10 Excellent

MATTHEW

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lobby staff and the restaurant and bar staff were all incredibly attentive and helpful.
Séjour de 1 nuit en mars 2024

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Considering hotel was empty, second night they put a family right next to us. We had a connecting room with the door, could not sleep it was after midnight, thin walls could hear their loud conversation. Poor management of placing people, if the hotel is empty at least scatter people a bit to give some quiet and privacy! It was pricey hotel even in off-season early March. The least that could be done not to jam all guests so close to each other when the whole place is empty!
Séjour de 2 nuits en mars 2024

10/10 Excellent

jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean
Séjour de 1 nuit en février 2024
Réponse de OPRS le 4 mars 2024
Thank you for the nice review, Jose! We hope to see you again soon!

10/10 Excellent

Abdul Rahman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de OPRS le 24 févr. 2024
We love to see a great score! Thank you and we look forward to seeing you again soon!

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great view, very clean, greeted with friendly faces
Séjour de 1 nuit en février 2024
Réponse de OPRS le 24 févr. 2024
Thank you for the review Megan - we hope to see you again soon!

4/10 Médiocre

Mordechai

Voyage en famille
Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de OPRS le 24 févr. 2024
We are sorry that your stay did not warrant a higher review. We would love to hear your feedback directly and show you that the experience we strive for at Ocean Place Resort and Spa is outstanding.

10/10 Excellent

Jael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de OPRS le 24 févr. 2024
Thank you for the high rating! We look forward to your next visit, Jael!

10/10 Excellent

hershy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en janvier 2024
Réponse de OPRS le 24 févr. 2024
We love to see the high rating! Thank you, Hershy and we look forward to seeing you again soon!

6/10 Satisfaisant

jacob

Les points forts : Personnel et service et équipements
It's a very nice place.
Séjour de 1 nuit en janvier 2024
Réponse de OPRS le 24 févr. 2024
We are a very nice place, thank you, Jacob! Come visit again soon to see our completed room renovations and hopefully we will show you we are 5/5!

10/10 Excellent

Yisroel

Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de OPRS le 4 mars 2024
Love to see the 5 out of 5 review - thank you Yisroel!

10/10 Excellent

Darline

Les points forts : Propreté
The bathroom in the room my sisters stayed had a bathtub that had no slip strips or bathmat When she went into shower she almost fell because the tub was so slippery. In addition, it was nearly impossible to get shampoo or soap from the dispensers in the shower My sister said she felt extremely unsafe being on a slippery surface and having to use so much force to try and get soap from dispenser. I was very disappointed that my sister paid for a room and almost had an accident because of the lack of safety precautions by the hotel and the reaction or non reaction or concern by the front desk staff. Thank you Spoke with front desk person upon checkout and unfortunately
Séjour de 1 nuit en janvier 2024
Réponse de OPRS le 4 mars 2024
Thank you for sharing your experience, Darline and we are sorry to hear that it was not everything it should have been. We hope that you will come back and have the excellent Ocean Place experience that we strive for!

10/10 Excellent

marie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice facilities
Séjour de 2 nuits en décembre 2023
Réponse de OPRS le 4 mars 2024
Thank you for the 5 out of 5 Marie! We hope to see you again soon!

10/10 Excellent

Shlomo

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It was really clean
Réponse de OPRS le 4 mars 2024
Love to hear the positive feedback! We look forward to seeing you again soon!

10/10 Excellent

Joel

Séjour de 2 nuits en janvier 2024
Réponse de OPRS le 4 mars 2024
Thank you for the great rating! We hope to see you again soon, Joel!

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the Jacuzzi in the pool area, easy to enjoy in the off season. Staff were all very helpful and cheerful. Hotel nice and quiet because it was the off-season
Séjour de 2 nuits en janvier 2024
Réponse de OPRS le 4 mars 2024
We are so happy that you enjoyed your off-season stay with us! There is always a way to unwind and relax at Ocean Place no matter the time of year!

10/10 Excellent

Sunnam

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staffs are so friendly and christmas decorations are so cozy. Everything is good except carpet's strong smells.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Lisa

Séjour de 1 nuit en décembre 2023

10/10 Excellent

sandra

Les points forts : Propreté et personnel et service
Réponse de OPRS le 24 févr. 2024
Thank you for the review, Sandra! We look forward to seeing you again soon!

4/10 Médiocre

Lili

Les points faibles : Propreté et personnel et service
We got a dirty room that has unclean linen. The switched our room after complaining late at night when we wanted to be sleeping. I tried contacting them multiple times and no one got back to me.
Réponse de OPRS le 4 mars 2024
We are so sorry to hear your experience was not what it should have been! We hope that you will come back and see what the true Ocean Place experience is and enjoy our newly renovated rooms.

2/10 Horrible

Tais Fernanda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No hot water
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

jennifer

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Janet

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service was terrible. Room key cards didn’t work, food was mediocre, we waited 45 minutes to be served.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

lynn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel right in the ocean.
Séjour de 1 nuit en novembre 2023
Réponse de RM le 16 nov. 2023
We love to see the perfect scores!! We hope to see you again:)

2/10 Horrible

Roland

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were ignored when trying to check in - we had to always wear a hospital-type bracelet to let people know we were guests, we had called to confirm that the jacuzzi was working (the main reason we choose this hotel) but it had been out of service for months, the TV didn't work, lights were flickering in the bathroom, a blanket was delivered in a garbage bag and a spoiled gourd had leaked leaving a mess on the dining table we were seated at. Then the gate wouldn't open when leaving the property. We have never complained about any of the many hotels we've stayed at but this was so bad and comical at the same time. Some staff were great, others couldn't care less. The ocean views were wonderful but this experience will stay with us.
Séjour de 1 nuit en novembre 2023
Réponse de RM le 16 nov. 2023
I believe I spoke to you on these issues after your stay. I'd like to again apologize for the issues, this experience is not who we are.

10/10 Excellent

EDWARD, NEW MILFORD

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de RM le 16 nov. 2023
We love seeing the perfect scores!! Thank you

2/10 Horrible

Marlena

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had to change rooms 3 times...first there was a cockroach on the wall. I called for them to come kill it before it started flying and no one came. Then they moved me to another room and there was a huge Spotted lantern flying. I went to change the room again. Then ALL night the floor we were on had kids partying and being loud all night. NONE of the doors have a seal, so under the door anything can crawl in.
Séjour de 1 nuit en octobre 2023
Réponse de RM le 8 nov. 2023
We're very sorry to learn of this experience, it's definitely not typical for our guests to say the least, and you have our deepest apologies. If you ever decide to try us again, feel free to reach out for a special discount.

10/10 Excellent

Karin

Séjour de 1 nuit en octobre 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Excellent

Carmine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very helpful with accommodations as well as places to go around the hotel. The weather was not the greatest for an overnight stay but the room and the view was very relaxing.
Séjour de 1 nuit en octobre 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa. We appreciate your kind review and are delighted you enjoyed your experience with us. We hope to welcome you back soon.

10/10 Excellent

ALICIA

Séjour de 4 nuits en juillet 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 Excellent

Jen

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Bien

Bylu

Séjour de 1 nuit en octobre 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Bien

Bonnie

Séjour de 1 nuit en septembre 2023
Réponse de RM le 5 oct. 2023
It was a pleasure having you and we hope to see you again!

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My Wife and I loved our stay! First and foremost, the fact that you can park once and walk everywhere is awesome! We loved all of the services. The food, service, staff, cleanliness, amenities, etc. Out of our 4 day stay, we honestly had 0 problems.
Séjour de 3 nuits en septembre 2023
Réponse de RM le 14 sept. 2023
Great to see! We love the perfect scores! We hope to see you again soon:)

2/10 Horrible

Julius

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de RM le 14 sept. 2023
We strive for better scores, but we appreciate your business and still hope to see you again.

6/10 Satisfaisant

Liza

Voyage en couple
Les points forts : Personnel et service
This is a good hotel. The inside is pretty clean. Rooms have some wear for example top of desk chair material is completely shredded.room garbage bins are so tiny two water bottles would fill it. I stayed on the 7th floor and elevator hallway smelled like dirty diapers to the point I had to go complain because the elevator wait time is never short and the smell while I waited was making me nauseous. Entrance lobby is very pretty and also clean inside the hotel all bathrooms are very clean but there outdoor beach bathrooms which you are told at check in are there for your use after the beach and for your convenience in case you’d like to stay after checkout to clean up are totally disgusting and are far worse than the beach public bathrooms. This is where I feel a huge improvement needs to be made for the the price that is being charged per night. Also tried to use gym treadmills and could not because they are so warn that they are to unstable to run on. Luckily the boardwalk is nice and long enough for a run which is what I opted for but if it was raining my run wouldn’t have happened. I feel they should remove those treadmills as they are hazardous. Outdoor pool had napkins floating in it and no one cleaning up things flying in. Outdoor hot tub was out of order and had a large black tarp over it which was a Bummer because I wanted to use at the end of the day and couldn’t. Besides these point’s everything else was good but as I mentioned for over $700 a night can do better!
Séjour de 1 nuit en septembre 2023
Réponse de RM le 5 sept. 2023
We're happy to see the positives and we appreciate the constructive criticism on how we can improve. Thank you for choosing Ocean Place and we hope to see you again:)

10/10 Excellent

David

Séjour de 1 nuit en août 2023
Réponse de Ocean Place Resort & Spa le 6 nov. 2023
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room service did not make up our room during our stay.
Séjour de 2 nuits en août 2023
Réponse de RM le 31 août 2023
We're glad to see the nice score! Thanks for choosing Ocean Place. We do daily housekeeping services, so we're sorry to see you got missed.

6/10 Satisfaisant

Pedro

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only things to mind is expensive in house food, indoor pool wasn’t heated, and massage would be better if either included or reduced price. Besides that mostly what you would expect out of a small resort.
Séjour de 4 nuits en août 2023
Réponse de RM le 31 août 2023
Thank you for choosing Ocean Place and we hope to see you again!