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Avis sur Bungalow Hotel

3.5 out of 5
Bungalow Hotel
50 Laird Street, Long Branch, NJ

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 590 avis sur 882." "
Note des voyageurs de 8 (Bien), d’après 190 avis sur 882." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 882." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 882." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 882." "

9,6/10

Propreté

9,2/10

Personnel et service

8,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 6 déc. 2023
Dear Michael,We appreciate you taking the time to rate your stay and award us with a five-star rating. It is our hope that your time in Long Branch was enjoyable. The next time you travel back this way, we hope to be at the top of your list for your accommodations again. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

George, Waldwick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 23 mai 2024
Dear George,Thank you for your compliments on our beautiful property! We're glad you enjoyed your visit, and we look forward to seeing you again at Bungalow Hotel.Kind Regards,Craig A WatermanArea General Manager

6/10 Satisfaisant

Jubel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bad customer service
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Jubel,Thank you for taking the time to provide your review. We regret to hear that our guest service did not meet expectations on your recent visit and apologize for any inconvenience. Your feedback is valuable, and if you would like to discuss your experience further, please reach out to us. We hope to provide you with a better stay in the future.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is very convenient. The conditions and stuff are good. The parking is too expensive.
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Alexander,It was a pleasure to welcome you to Bungalow Hotel, and we are delighted you enjoyed our wonderful location and great accommodations. Please know that most full-service hotels charge for parking in this market, and we are competitively priced. We look forward to welcoming you back for another great getaway.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

noelle

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024

8/10 Bien

Tawnya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the shore with walkable access to dining options
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Tawnya,We always appreciate hearing from our guests, and we're glad our walkable location worked well for your trip. If you're in the area again, please come back to see us.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Winnie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

TRACY

Séjour de 1 nuit en mars 2024

10/10 Excellent

Wendy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect. Great staff will come back for sure in future
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Wendy,Your perfect rating means the world to us! We're so happy to know that you enjoyed everything about your visit, including our amazing team members. Thank you, and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Dr. Rainer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zimmer mit Upgrade (red. Preis dank Nebensaoson) war ausgezeichnet.
Séjour de 7 nuits en mars 2024
Réponse de General Manager le 19 mars 2024
Thank you so much for the high rating! We're so happy to know that you enjoyed the room you received and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back!Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Shannon, whitehall

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the stay was great for a weekend getaway! We just wish the fireplace had worked since it was raining and cold out. Great location to beach and resteraunt.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 16 mars 2024
Dear Shannon,It's fantastic that our ideal location was perfect for your weekend getaway! That said, we apologize about the fireplace and will have our maintenance team immediately work to fix it. The pleasure of hosting you was all ours, and we hope you'll revisit us for another five-star experience!Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

ERNST

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel
Réponse de General Manager le 8 mars 2024
We're so delighted to know that you enjoyed your time with us overall and we trust that everything was in order for your stay. Thank you so much for the perfect rating and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Kristiny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Réponse de General Manager le 22 mars 2024
Dear Kristiny,Thank you for your five-star rating. We look forward to seeing you again at Bungalow Hotel!

10/10 Excellent

Michele

Séjour de 1 nuit en février 2024

8/10 Bien

Kimberlie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Had some issues with the tv and the lights but other than that - it was all good.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear KimberlieThank you for reviewing your recent visit. We're pleased to note that you had an enjoyable stay despite the inconveniences you experienced with the TV and lights. We welcome you to reach out to us if you wish to discuss your concerns in further detail! It was a pleasure having you here, and we hope you return soon.Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Dmitriy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, cozy and modern. Good front desk service. Location great.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 19 févr. 2024
Dear Dmitriy,Thank you for choosing Bungalow Hotel and sharing your review. We're so glad that our superb location, cozy rooms, and friendly staff made for an excellent stay. We appreciate your five-star rating and look forward to welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Night away as a couple. Accommodations were great. Perfect location to restaurants entertainment and beach
Séjour de 1 nuit en février 2024
Réponse de General Manager le 14 févr. 2024
Dear Jacqueline,From our amazing accommodations to our prime location, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

JoMarie

Cute hotel situated close to the beach. Friendly staff.
Séjour de 1 nuit en février 2024
Réponse de General Manager le 6 févr. 2024
Dear JoMarie,It is wonderful to know that you had an excellent experience with us! We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our convenient location. Thank you for your great review and perfect rating, and we hope you return soon!Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Cruz

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The room was better than expected to be honest it was amazingly. There is not much of dining places anywhere close to this area and mostly pizza places do deliveries only. The staff was not as welcoming or friendly as other properties be being in the past. FD agent on the morning didn’t even greeted us and acted annoyed when asked a question. The agents working PM and overnights were a lot better. The room was very clean and was beyond our expectations but would like the staff to be more welcoming.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 2 févr. 2024
Dear Cruz,Thank you for choosing Bungalow Hotel and for taking the time to share your valuable comments. While we are happy to know you enjoyed our wonderful accommodations, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. We ask that you reach out to us offline to review your stay further. It is our hope we have another opportunity to welcome you back and impress you further.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Devorah

Voyage en famille
Les points forts : Propreté et personnel et service
Overall nice property with a nice modern vibe. 2 bedroom suite was very spacious. The bathrooms seemed a bit run down and could use new touch ups
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Dear Devorah,Thank you for taking the time to leave a review and share what you enjoyed the most about your visit! It is wonderful to know that our Deluxe Two-Bedroom Suite was exactly what you needed during your travels. Your comments about the bathroom will be shared with our maintenance team, as we know they work hard to ensure everything is in tip-top shape. During your next visit to Bungalow Hotel, we look forward to earning that final star and delivering a perfectly rated stay. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Shlomo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

avroham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Nicola C

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Dear Nicola,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Susan

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, spacious and friendly staff! Would stay here again!
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Dear Susan,It is wonderful to know that you had an excellent experience with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Thank you for your glowing review, and we look forward to the privilege of welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Katie

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

8/10 Bien

Aida

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lisa

Voyage en groupe
Beautiful rooms right in pier village
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Lisa,Thank you for choosing Bungalow Hotel! Our team is delighted you enjoyed our beautiful rooms and convenient location. Our team takes pride in providing an excellent experience for our guests and appreciates your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience. Kind Regards,Craig A WatermanArea General Manager

6/10 Satisfaisant

Kenneth

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Jeree

I mean, it’s cute and cozy, but I don’t think worth the money legitimately and the breakfast is subpar that they offer the juice spoiled as well as the milk
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 16 janv. 2024
Dear Jeree,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies for any inconvenience you encountered and encourage you to reach back out to us if you have any further concerns. Your feedback is appreciated, and we wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

SAM

Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Underwhelming to say the least.
We were very excited to come and stay here and booked an upgraded room. This was a room called Lil' Pipeline. The room itself was a decent room, however many of the things in there did not work. The fireplace worked intermittently and somehow turned itself on in middle of the night, even though the timer was off. The flooring could use an upgrade, as well as the bathrooms. Additionally, they will charge you $30/night parking. Our access to the garage did not work and they did agree to refund. All in all it was an underwhelming experience and I would not consider taking an upgraded room here again. Wave Hotel down the block, and the sister property of Bungalow hotel will give you a much nicer stay. We have stayed there in the past as well.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 16 janv. 2024
Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any inconvenience you encountered while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

6/10 Satisfaisant

Jessica, Long Branch

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We stayed in a 2 bedroom suite for a local girls night. The suite itself could use some updating. The floor is the first thing we noticed. It’s very worn and scuffed. The paint is chipping and the trim could use some paint. Our outlets didn’t work well and many of the light bulbs were burned out. We got this room for a very reasonable price off season however if I was staying in the summer I would be disappointed. We made the best of it and enjoyed each others company but our expectations were higher than what we received. The staff was friendly and attentive, there was a resort fee, for what I’m not sure. And parking was $35 dollars for the garage.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 12 janv. 2024
Dear Jessica,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your girls' night and found our staff friendly and attentive. However, we apologize for the condition of the suite and the issues you encountered. Regarding the resort fee and parking charges, we aim to ensure transparency and value in all our services. We hope to have the opportunity to exceed your expectations during your next visit.Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Clark

Les points forts : Propreté et équipements
Incredibly sophisticated property extremely well appointed for the price staff could be a little bit more helpful and knowledgeable, but that was the least of my concerns
Réponse de G le 22 mars 2024
Thank you for your 5 star rating! We're glad you had a great time and will share your comments with our team

2/10 Horrible

Joana

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Benjohn

Séjour de 1 nuit en décembre 2023

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Stay
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 23 déc. 2023
Dear William,We're so happy to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great getaway
It was absolutely lovely. Clean, spacious, accomodating and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 déc. 2023
Clean accommodations and friendly service are just some of the many aspects you can count on us to deliver, and we are thrilled that you enjoyed your stay! Thank you for taking time out of your day to review your experience and award Bungalow Hotel with a perfect rating. The pleasure was all ours to have you stay with us. We hope to welcome you back again to continue meeting all your expectations. Until next time!Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Larry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice accommodations
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Larry, Thank you so much for taking the time to share your thoughts with us. Receiving recognition for our lovely accommodations is always appreciated. It was a pleasure having you here, and we'd be delighted to welcome you back any time your plans bring you our way.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

imani

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel I been to. Beautiful room and wonderful service . Great drinks at the bar . The check in guy was the best which made the experience even better from great service and conversation to wonderful bar service . Definitely returning
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Imani,At Bungalow Hotel, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our beautiful rooms, friendly staff, and great drinks helped make your visit memorable. If you're in the area again, please come back to see us.Kind Regards,Craig A WatermanArea General Manager

8/10 Bien

Joyce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked location,So near ocean!Good restaurants- Sirena/Turning Point.
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Joyce,Thank you for the excellent review of your recent experience at Bungalow Hotel. We're glad you enjoyed your time with us and our lovely location within the beachfront community of Pier Village, close to numerous dining options. It would be our pleasure to host you again in Long Branch, so come back soon!Kind Regards,Craig A WatermanArea General Manager

2/10 Horrible

Patrick

Séjour de 1 nuit en novembre 2023

8/10 Bien

Alison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Needs some updating - fresh paint - should be able to open windows - very hot in our room. Fireplace was nice
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 28 nov. 2023
Dear Alison,Thank you for taking a moment to review your stay at Bungalow Hotel. We're pleased you enjoyed the cozy fireplace, and our team will discuss your constructive feedback. We value you as our guest and look forward to your next visit. Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

JAYMES

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel was small, comfortable, quiet, clean and exactly what i was looking for.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 28 nov. 2023
Dear Jaymes,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back soon.Kind Regards,Craig A WatermanArea General Manager

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Large room, dated but clean. Great location, friendly staff. However, the thermostat did not work, and the room was too warm throughout my stay. Could not access network tv or ESPN when I came back from a day out and wanted to catch a game. And I may start docking a Star anytime I am charged a resort fee (not this time, though)
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 13 nov. 2023
Thank you for taking the time to share your comments with us. We are glad to know you enjoyed your visit and appreciated our spacious and clean accommodations, convenient location, and friendly staff members. However, we apologize if you experienced issues with the thermostat in your room and the TV. Please keep in mind that our team members are always available to address such issues should they arise. Additionally, we assure you that we have recently enhanced our offerings regarding the resort fee and now provide excellent value for our guests going forward. Thank you again for sharing your feedback, and we hope to welcome you back in the future for an even better time.Kind Regards,Craig A WatermanArea General Manager

6/10 Satisfaisant

Amir

Séjour de 2 nuits en octobre 2023