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Avis sur The Park Hotel London

3.5 out of 5
The Park Hotel London
242 Pall Mall Street, London, ON

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 585 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 251 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1008." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Hélène

Séjour de 1 nuit en décembre 2023
Réponse de Tarun ------- Guest Service Supervisor le 27 déc. 2023
Thank you for sharing this review of your recent stay with us, Helene! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

CATHERINE

Séjour de 1 nuit en octobre 2022
Réponse de Ryan Abreu --- Guest Service Manager le 23 mars 2023
Thank you for taking the time to review your stay with us, Catherine! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

lise

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

10/10 Excellent

Maxime

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022
Réponse de Devin le 7 juil. 2022
Hello Maxime, Thank you for your feedback and for staying with us at the Park Hotel. We hope to see you again soon.

10/10 Excellent

Joel

Séjour de 1 nuit en mai 2022

8/10 Bien

Stéphane

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Guest Services le 9 août 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Terri

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Do not stay on the weekend. Outdoor bars have music playing til 1am. Very loud. Could not sleep. Housekeeping barged into our room at 9am thinking we checked out
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you are planning on staying downtown London, i would highly recommended this hotel. The rooms are modern and lots of amenities. The hotel is clean and beside several restaurants. One of the main feature of this hotel is having an underground parking lot. Other hotels in the area do not have parking lots. Definitely look into staying at this hotel. Ut maybe a little expensive but definitely worth the cost.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Mike

Voyage en couple
Great Hotel, easy check in, very friendly staff, lots of amenities close by.
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 22 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Mike! We appreciate your feedback, and look forward to your next visit with us!

10/10 Excellent

Denise, Mississauga

Les points forts : Propreté et équipements
Lovely time spent easy walk to centennial hall . Jack asters is very good and reasonably price not to mention close proximity to hotel.
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 21 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Denise! We appreciate your feedback, and look forward to your next visit with us!

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Équipements
Ty
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 20 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Christopher! We appreciate your feedback, and look forward to your next visit with us!

6/10 Satisfaisant

Bernadette, Barrie

Voyage en couple
Les points faibles : Équipements
There was a six inch board around the bed so you couldn't sit on the edge of the bed without taking out your shins, the roof in the livingroom had a corner that was crumbling off, a sort dark black hair in one of our coffee cups, the shower head was terrible it dripped out, they came to do light house keeping in our room and pulled the top cover over the rest of the crinkled up blankets instead of making the bed, we had hung up our towels they took them all and left us one towel for the next morning. Our Kleenex box was empty they took it and left the empty box on top of the coffee cabinet. The parking was way too expensive at 33 bucks a night. When we checked out they didn't ask if we liked our stay or not. For over 600 dollars for two nights I was disappointed.
Séjour de 2 nuits en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 13 mai 2024
Thank you for sharing this review from your recent stay with us, Bernadette! Our apologies that things were not as enjoyable as they should have been, for a number of reasons. We do hope you'll be back again, and wish to offer you to reach out directly to me at the hotel to see what we can do to make things right!

10/10 Excellent

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 14 mai 2024
Thank you very much for taking the time to share this review from your recent stay with us, Ricardo! We really appreciate the feedback, and look forward to your next visit!

6/10 Satisfaisant

Britgitte

Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 13 mai 2024
Thank you for sharing this review from your recent stay with us, Britgitte! We appreciate the feedback, and look forward to your next stay! We hope to ensure your next visit earns a 5 out of 5 rating!

10/10 Excellent

miras

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good all
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 10 mai 2024
Thank you very much for taking the time to share this review from your recent stay with us, Miras! We really appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Christine

Séjour de 1 nuit en mai 2024

8/10 Bien

Jesse

Séjour de 1 nuit en mai 2024

10/10 Excellent

Daphne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 6 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Daphne! We appreciate your feedback, and look forward to your next visit with us!

8/10 Bien

Katherina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 4 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Katherina! We appreciate your feedback, and look forward to your next visit with us!

10/10 Excellent

Pankaj

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay!
Séjour de 1 nuit en mai 2024
Réponse de Ryan Abreu --- Guest Service Manager le 4 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Pankaj! We appreciate your feedback, and look forward to your next visit with us!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sherry

Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 22 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Sherry! We appreciate your feedback, and look forward to your next visit with us!

10/10 Excellent

Sharon

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent! our future go to hotel.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 26 avr. 2024
Thank you for taking the time to share this great review from your recent stay with us, Sharon! We appreciate your feedback, and look forward to your next visit with us!

8/10 Bien

Mike

Voyage en couple
Les points forts : Propreté et personnel et service
The building is getting very run down. The roof was leaking in the hallway right in front of our room
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 23 avr. 2024
Hi Mike, we apologize for the inconvenience during your recent stay and that we are continuously improving our service. We appreciate your feedback and hopefully welcome you again. Have a nice day!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 21 avr. 2024
Thank you very much for taking the time to share this great review from your recent stay with us, Nicole! We very much appreciate the feedback, and look forward to your next visit with us!

10/10 Excellent

Robin

Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 10 mai 2024
Thank you very much for taking the time to share this review from your recent stay with us, Robin! We really appreciate the feedback, and look forward to your next visit!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 8 mai 2024
Thank you very much for taking the time to share this review of your recent stay with us, David! We really appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Kelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 19 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us,Kelli! We appreciate the feedback, and look forward to your next visit!

6/10 Satisfaisant

Shelbi

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We were woken up by the fire alarm with no explanation afterwards. House keeping tried to come into our room 3 times after the fire alarm but before check out also so definitely unimpressed to say the least but there’s only so much they have control over.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 16 avr. 2024
Thank you for sharing this review from your stay with us, Shelbi! We appreciate the feedback, and look forward to your next visit. Our apologies for the fire alarm disturbance today. Also, for our housekeeping staff coming to your room prior to 12 noon. That is a common practice for us to check for departures, as some guests do leave before noon. In future, please use your do not disturb sign for a more restful experience.

10/10 Excellent

Nicole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean and fairly modern. Our staff was comfortable and the free breakfast was nice to have.
Séjour de 1 nuit en avril 2024
Réponse de Fernan Duque - Guest Service Supervisor le 15 avr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Satisfaisant

Sarah

Séjour de 2 nuits en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 15 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us,Sarah! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

cynthia, Binbrook

Voyage en famille
Lovely hotel . Very convenient to dance venue and restaurants. Would definitely return and recommend .
Séjour de 2 nuits en avril 2024
Réponse de Fernan Duque - Manager On Duty le 13 avr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful customer service. Excellent suites and comfortable beds!
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 13 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with, Andrea! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Kevin

Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 3 mai 2024
Thank you for taking the time to share this great review from your recent stay with us, Kevin! We appreciate your feedback, and look forward to your next visit with us!

6/10 Satisfaisant

Julie

Les points forts : Propreté
Reallly disappointed in the gym situation Hours weren’t helpful . Not enough towels Room was nice.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 9 avr. 2024
Thank you for sharing this review from your recent stay with us, Julie. Our apologies if the the 6am to 10pm gym hours didn't work with your schedule. We wish we could operate on a 24 hour basis, but as it is surrounded by guest rooms on the 2nd floor, we cannot due to noise disturbance. Hopefully we were also able to get you some more towels as needed. We appreciate the feedback, and look forward to your next visit!

8/10 Bien

Nikki

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The VIP benefits were denied, stating a complimentary continental breakfast instead
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 5 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Nikki! We appreciate the feedback, and look forward to your next visit!

8/10 Bien

Carmen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room had a bad smell of cigarette smoke coming through the vents
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 5 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Carmen! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Garth

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good.
Séjour de 1 nuit en avril 2024
Réponse de Ryan Abreu --- Guest Service Manager le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Garth! We appreciate the feedback, and look forward to your next visit

8/10 Bien

sherry

Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 21 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with us, Sherry! We appreciate the feedback, and look forward to your next visit with us!

8/10 Bien

Josip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Josip! We appreciate the feedback, and look forward to your next visit

10/10 Excellent

Andrew

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were great and the room was very jice
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Andrew! We appreciate the feedback, and look forward to your next visit

8/10 Bien

Martin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was a bit tired however staff were excellent and hotel amenities were very good. Would stay again!
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Martin! We appreciate the feedback, and look forward to your next visit

10/10 Excellent

Chelsea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 2 avr. 2024
Thank you for taking the time to share this review from your recent stay with us, Chelsea! We appreciate the feedback, and look forward to your next visit

10/10 Excellent

Kerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 28 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Kerry! We appreciate the feedback, and look forward to your next visit

8/10 Bien

Peyman

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious, modern, new and clean.
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 27 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Susan! We appreciate the feedback, and look forward to your next visit

10/10 Excellent

susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best of a bad bunch. I have stayed here previously. Unfortunately London Ontario does not have a great selection of choices but for my purposes of size of the room, comfort and amenities for one night was perfect!
Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 25 mars 2024
Thank you for taking the time to share this review from your recent stay with us, Susan! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Stephanie

Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 12 avr. 2024
Thank you very much for taking the time to share this review from your recent stay with, Stephanie! We appreciate the feedback, and look forward to your next visit!

8/10 Bien

Hui

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very clean. Great location, many restaurants around it.
Séjour de 2 nuits en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 22 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Hui! We appreciate the feedback, and look forward to your next visit!

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value.
Séjour de 2 nuits en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 18 mars 2024
Thank you for taking the time to share this review of your recent stay with us, Holly! We appreciate the feedback, and look forward to your next visit!

10/10 Excellent

Patricia

Séjour de 1 nuit en mars 2024
Réponse de Ryan Abreu --- Guest Service Manager le 9 avr. 2024
Thank you very much for sharing this review from your recent stay with us, Patricia! We appreciate the feedback, and look forward to your next visit!