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Avis sur Hotel Metro

3.5 out of 5
Hotel Metro
32 Covent Market Place, London, ON

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 667 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 223 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1000." "

9,4/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Marie-Claude

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel is fine. Rooms are unique and comfortable. No restaurant in and limited options around. Difficult to have DoorDash delivered. Confusion between front and back door. Contactless arrival never worked out with the app.
Séjour de 3 nuits en mars 2024
Réponse de Ryan A - General Manager le 2 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review. Sorry, we are still working out some of the kinks in our new system and appreciate your patience. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Thierry

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon pour hôtel centre-ville
Séjour de 1 nuit en octobre 2023
Réponse de Shawn - Front Desk Manager le 19 oct. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

Yannick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outre le bruit désabréable provenant de la tuyauterie est perceptible constamment et les sans abris qui sont présents en quantité à proximité, c’est un fort bel endroit.
Séjour de 1 nuit en juillet 2023
Réponse de Shawn - Front Desk Manager le 27 juil. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

2/10 Horrible

Yazid Adel

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
La réceptionniste était très désagréable et méprisante !!! Elle ma trop compliqué l'enregistrement .a tel point que jai annulé mon séjours !
Séjour de 1 nuit en mai 2023
Réponse de Shawn - Front Desk Manager le 19 mai 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! Unfortunately, we do require a credit card for your security deposit and do not accept cash deposits. My apologies that we were not able to accommodate you as a result. Have a fantastic long weekend!

8/10 Bien

Gaetan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Petit déjeuner non disponible
Réponse de Shawn - Front Desk Manager le 18 janv. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

8/10 Bien

Hélène

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Hotel très sympa, mais la moquette ( le tapis) devrait être enlevé et remplacé par une surface lavable. L'accès au marché, les grandes fenêtres, la belle baignoire étaient très chouettes. Il ne vous manque pas grand-chose pour avoir 5 étoiles
Séjour de 1 nuit en décembre 2022
Réponse de Shawn - Front Desk Manager le 15 déc. 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

Frédéric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Hôtel idéalement situé au cœur de London. Chambre très spacieuse, fonctionnelle et moderne. Très bon service et propreté irréprochable
Séjour de 1 nuit en août 2022
Réponse de Ryan A - General Manager le 22 août 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London Ontario! Thank you for the kind words and wonderful review! I'll be sure to share your comments with the teams. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Donald, QUEBEC

Séjour de 2 nuits en août 2022

10/10 Excellent

Pawel

Séjour de 1 nuit en mars 2022
Réponse de Shawn - Front Desk Manager le 2 avr. 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

OLIVIER

Séjour de 1 nuit en décembre 2021
Réponse de Shawn - Front Desk Manager le 21 déc. 2021
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Shawn - Front Desk Manager le 12 nov. 2021
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Réponse de Shawn - Front Desk Manager le 17 sept. 2020
Thank you for choosing Hotel Metro for your accommodations in London Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, modern, friendly. Overall enjoyable experience
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 27 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

allison

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location , front desk staff was wonderful , easy check in , check out room clean , great bathtub
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 27 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Ilana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is a beautiful gem in downtown London. The check-in agent at the front desk was super nice. The room is beautiful, stylish and comfortable. They provide a ton of little details that go a long way. The parking voucher was an extra provision that we appreciated. Very much enjoyed this boutique hotel.
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 27 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Chantelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
So fun to wake up and go to the market
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 21 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

6/10 Satisfaisant

Marc

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
Property was fairly clean but definitely room to improve. Sticky liquids on floor, a lot of dust around room, and filthy hallways. The largest pain was every time someone in another room flushed a toilet, there was a horrible knocking of the pipes in the ceilings that would keep us awake throughout the night. The knocking sound would last about 10 seconds every time, and sounded like drums playing. For the price of the room, this was not worth the stay. Staff was kind, polite and helpful.
Séjour de 2 nuits en mai 2024
Réponse de Ryan A - General Manager le 21 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. I'll be sure to take a look into the plumbing in that room. We look forward to hosting you next time, take care and travel safely!

8/10 Bien

Lana

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 21 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan A - General Manager le 21 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

8/10 Bien

Zafiro

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Small Hotel, the good: room was modern and clean, staff was pleasant, overall was fine. Not so good, didn’t like the open bathroom concept. No complaints. Would stay here again.
Séjour de 3 nuits en mai 2024
Réponse de Ryan A - General Manager le 17 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe, convenient, good dining options nearby.
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 17 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rose at the desk was a jewel. She helped me make the most of my short visit!
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 14 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the Rose & the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are very nice!
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 10 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Nicole, Oshawa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very cool boutique hotel. Definitely explore the market across the street, you won’t be disappointed!
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 10 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Catalin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 8 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

8/10 Bien

Mary

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious and modern.
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

6/10 Satisfaisant

Connor

Voyage en couple
Les points forts : Propreté et personnel et service
The room furnishing and layout was fairly nice, I’ll give it a 4 star. Convenient location, but the room was the loudest hotel room we have ever stayed in. There were more big loud pop, creaks, and bangs happening in that room than I could even begin to understand. We thought a few times someone was banging on our door, but something in the wall was making a super loud noise at various points in the night (no it wasn’t the neighbouring room having some fun). We didn’t sleep very well at all unfortunately,
Séjour de 1 nuit en mai 2024
Réponse de Ryan A - General Manager le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll be sure to check your room and resolve these issues. We look forward to hosting you next time. Take care and travel safely!

4/10 Médiocre

Alka

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
A very loud property that disrupts one’s sleep
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll be sure to take a look into that room. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Grace

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A little hard to find as map took us to back entrance but once in the staff were very friendly and helped with all our questions. Keyless entry to hotel and room worked perfectly. Nice market right opposite for breakfasts etc and easy parking under the Covent Garden market
Séjour de 2 nuits en mai 2024
Réponse de Ryan A - General Manager le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to check in with Google and see if that can be remedied. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 2 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was clean, easy to access and chic. Many great restaurants in the area and close to many activities. Only downside is the neighborhood has homeless and substance abusing people around but that’s true for any urban area these days.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 30 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. Every core has it's issues sadly as you had mentioned, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Bei

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good choice!
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

6/10 Satisfaisant

Lisa

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Tired and too dark
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll reach out to you, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Shelley, toronto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 26 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

8/10 Bien

Karen

Séjour de 2 nuits en avril 2024
Réponse de Ryan A - General Manager le 17 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Bin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Akiko

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful decor and comfortable bed
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 25 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Waylon

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Would stay again!
Séjour de 2 nuits en avril 2024
Réponse de Ryan A - General Manager le 24 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Last minute reservation, very pleased with my choice. Hotel conveniently located downtown.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Donald and Laurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We always stay here when visiting St. Joseph’s hospital. Very close by.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 24 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great front service staff! Felt welcome and informed about our visit.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 22 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful boutique hotel. In the heart of London. We use this hotel as a get away night from the kids. Perfect hotel
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 22 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the price and great location
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Paige

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very cute and staff was very welcoming and helped with any questions we had :) will be back again
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

8/10 Bien

Grace

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Jacqueline

Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dt core is a terrible area at night
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review. Every core has it's issues sadly, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large Rooms and bed and pillows were comfortable, however the bed a little on the small side.
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 16 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time, be sure to check out our King rooms next time! Take care and travel safely!

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Ryan A - General Manager le 17 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

10/10 Excellent

Marianne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simple check in/out and convenient location for the convention centre with a great price. Parking was simple. Sink was not draining well and I did text the front desk, but not sure anything was done. Would happily stay there again!
Séjour de 3 nuits en avril 2024
Réponse de Ryan A - General Manager le 15 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to check the plumbing in the room. We look forward to hosting you next time, take care and travel safely!