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Avis sur Bexley Village Hotel

3.5 out of 5
Bexley Village Hotel
57-59, bexley high street, Bexley, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 70 avis sur 125." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 125." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 125." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 125." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 125." "

9,0/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Jerome

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good.
Very clean, easy to get to, and very good instructions left by the staff. All in all, very happy.
Séjour de 4 nuits en octobre 2023
Réponse de Nina le 5 nov. 2023
Dear Jerome Thank you for your review, we are glad you had a great stay and hope you will book again in the future. Kind regards Nina

6/10 Satisfaisant

Roberta

Séjour de 1 nuit en mai 2024

2/10 Horrible

William

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Inept and insensitive Manager who didn’t care myself, partner and son had barely slept due to a window not shutting on a high street full of bars and cars revving engines. After reporting to the manager that the outer window didn’t fully close (a feature of the original windows in the listed building) and the inner double glaze window used to reduce noise wouldn’t lock we were told nothing could be done but a refund would be discussed in the morning. I wedged cushions between the two windows to minimise the noise but the noise still boomed through while well after 2am. Tired and frustrated the next morning we were informed of a £15 discount and when we weren’t “happy enough” according to Lucky the manager, he encouraged us to leave a negative review. How Lucky go a job in hospitality will remain a mystery to anyone who has the misfortune of staying in a hotel he manages. Avoid this hotel if you think a “family room” should have the ability for the family to be able to sleep.
Séjour de 1 nuit en mai 2024

8/10 Bien

john

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Stuart

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Jos

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Veel te kleine badkamer
Séjour de 1 nuit en février 2024

10/10 Excellent

Robin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, hidden away in old Bexley. Good size clean rooms.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Mark

Voyage d’affaires
Les points forts : Personnel et service
TV reception was not the great , kept dropping out or showing no signal. Wi-Fi in the room was only average at best Shower - Limited hot water or luke warm at best
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Sylvia

Séjour de 1 nuit en décembre 2023
Réponse de Nina le 10 déc. 2023
Dear Sylvia thank you for your review. We are glad you enjoyed your stay. Kind regards Nina

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal location for Bexley bars and restaurants. 2 Public car parks nearby. Easy self-checkin if arriving late. Quiet, clean room very reasonable rates if simply want somewhere without all the hussle and bustle of a larger hotel. Local eateries offering discount to hotel guest an added bonus. Recommended and would stay again.
Séjour de 1 nuit en novembre 2023
Réponse de Nina le 11 nov. 2023
Dear Ray, thank you for your review, we are glad you enjoyed your stay and hope to welcome you again in the future. Kind regards Nina

10/10 Excellent

Zoe

Séjour de 1 nuit en novembre 2023
Réponse de Nina le 11 nov. 2023
Dear Zoe, Thanks for leaving your review. Kind regards Nina

8/10 Bien

Georgina

Séjour de 1 nuit en octobre 2023
Réponse de Nina le 5 nov. 2023
Dear Georgina, thank you for your review. Kind regards Nina

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nina le 28 oct. 2023
Many thanks for your review

8/10 Bien

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nina le 21 oct. 2023
Dear Mark, thank you for leaving your review.Kind regards Nina

4/10 Médiocre

Ian

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Needs some work!
Not great, whole place is looking tired, could do with a paint.and some new furniture as laminate peeling. Electrical socket coming off wall etc. Bed not particularly comfortable. Say wifi in every room but this was so weak it was barely useable and kept cutting out. Did ask about this but told they couldnt do anything about it as the byilding has thick walls.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Mariana

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de NIna le 21 oct. 2023
Dear Mariana thank you for leaving your review.

10/10 Excellent

NORMA IRENE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the place and the person in reception helped me a lot.
Séjour de 1 nuit en octobre 2023
Réponse de Nina le 14 oct. 2023
Dear Norma thank you for leaving your review, we are glad you had a great stay and hope to welcome you again in the future. Kind regards Nina

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Handy spot in a great village
Séjour de 2 nuits en septembre 2023
Réponse de Nina le 30 sept. 2023
Dear John thankyou for leaving your review we are glad you enjoyed your stay with us and hope to welcome you again in the future

2/10 Horrible

Ian

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
not in great condition, reviews a bit misleading, the rooms are a bit tired to say the least.
Séjour de 1 nuit en septembre 2023
Réponse de Nina le 30 sept. 2023
Dear Ian, we are sorry that you did not feel your room was up to standard, this is a shame as it is out of place with the majority of our reviews. Kind regards Nina

10/10 Excellent

yordanka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely recommend
Great room great people great experience such kind people
Séjour de 3 nuits en septembre 2023
Réponse de Nina le 30 sept. 2023
Dear Yordanka, thank you for your review, we are glad you enjoyed your stay and hope to welcome you again in the future. Kind regards Nina

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A perfect setting.
A lovely clean place with very friendly staff set in a lovely quiet part of London with a 2 minute walk to nearest main train to central London. I will be using this as base every time I come to London in the future
Séjour de 1 nuit en août 2023
Réponse de Nina le 4 sept. 2023
Dear Simon,Thank you for taking time to leave a wonderful review, looking forward to seeing you again.

8/10 Bien

Bola

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff (Lucky) was fantastic in ensuring my check in runs smoothly. He prepared and communicated everything very efficiently.
Séjour de 1 nuit en août 2023
Réponse de Nina le 20 août 2023
Dear Bola Thank you for leaving your review, we hope to welcome you again in the future. Kind regards Nina

10/10 Excellent

sowole

Séjour de 1 nuit en juillet 2023
Réponse de Nina le 5 août 2023
Thank you for leaving your review score

10/10 Excellent

Lynne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay, warm welcom lovely bright clean room woukd definitely book again
Séjour de 1 nuit en juillet 2023
Réponse de Nina le 10 juil. 2023
Thank you for enjoying your stay with us, hope to see you again soon.

10/10 Excellent

Grant

Séjour de 1 nuit en juillet 2023
Réponse de Nina le 8 juil. 2023
Dear Grant, thank you for taking time to leave your review, we are glad you enjoyed your stay and hope you will visit again. Kind regards Nina

10/10 Excellent

Ella

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely little hotel right in the middle of bexley. Room was spacious and clean, could do with some black out curtains but that’s just personal preference!
Séjour de 1 nuit en juin 2023
Réponse de Nina le 1 juil. 2023
Dear Ella, Thank you so much for leaving us your review, we are glad you enjoyed your stay and hope to welcome you again. Kind regards Nina

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I had to book last minute due to a change of plans. The hotel made it easy for me to check in late too. Very comfortable and clean.
Séjour de 1 nuit en juin 2023
Réponse de Nina le 1 juil. 2023
Thank you for leaving us your review. We are glad you enjoyed your stay and hope you will visit again if ever in the area. Kind regards Nina

10/10 Excellent

Neil

Séjour de 1 nuit en juin 2023
Réponse de Nina le 18 juin 2023
Thank you for leaving us your review of 10 out of 10 we are glad you had a great stay. Kind regards

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Nina le 18 juin 2023
Thank you for leaving your review. Kind regards Nina

6/10 Satisfaisant

Kieran

Voyage d’affaires
Avoid at all cost
This place didn't deliver as hoped. The picture of the outside suggested a nice period building, however, this was an estate agents and the entrance was down the side out of view. The card didn't work for the keyless entry and I had to call the owner to gain access. The bed felt like it was picked up from a second hand shop, the bathroom had been updated but lets say "on a shoe string budget", there was no wifi and there was a scrap metal yard outside my window. This had zero hotel feel about it, more like a greedy landlord with a HMO 😐
Séjour de 2 nuits en juin 2023
Réponse de Nina le 7 juin 2023
Dear Kieran,Thank you taking time to leave a review, very much appreciated. The building is from the late 17th century. Wi-fi code was in reception as well as being on a card in the room. We can not do anything unfortunately about the view from your window but next time will see if I can arrange a room with a Seaview. Your review is welcomed but compared to all the wonderful reviews we have received, yours does seem a very strange.

8/10 Bien

Martin

Les points forts : Personnel et service
Room was fine mattress was a bit soft for and shower head needed cleaning. But otherwise ok for the night and the price I got it for.
Séjour de 1 nuit en mai 2023
Réponse de Nina le 18 juin 2023
Dear Martin, thank you for leaving your review, we are glad you had a good stay and hope you will visit again. Kind regards Nina

10/10 Excellent

Leanne

Séjour de 2 nuits en mai 2023
Réponse de Nina le 11 mai 2023
Hi Leanne,Thank you for taking time out too leave us a wonderful rating.

10/10 Excellent

Sandra

Séjour de 2 nuits en avril 2023
Réponse de Nina le 11 mai 2023
Dear Sandra,Thank you for taking time to leave us a wonderful rating, very much appreciate

10/10 Excellent

Mandea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and quiet. The staff was courteous and friendly. Overall a great experience.
Réponse de Nina le 31 mars 2023
Dear Mandea,Thank you for taking time out, to leave such a lovely review.

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Nina le 11 mai 2023
Hello Holly,Thank you for the wonderful rating.

10/10 Excellent

Nicholas

Séjour de 2 nuits en février 2023
Réponse de Nina le 23 mars 2023
Thank you Nicholas, for leaving such a lovely rating, hope to see you again soon.

10/10 Excellent

Heeju

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Nina le 31 janv. 2023
Thank you for your lovely rating, very much appreciated

8/10 Bien

Carol

Voyage en couple
Les points forts : Personnel et service et équipements
Hotel clean and very convenient on high street. Only one complaint the room was freezing and the duvet was the thinnest one I have ever seen, also need pillow protectors.

8/10 Bien

Alex

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ok place to sleep
Basic clean and well located!
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Justin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location and room size
Séjour de 1 nuit en octobre 2022
Réponse de Nina le 11 oct. 2022
Thank you for the wonderful rating

8/10 Bien

Sheena

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central location very close to train station, shops and pubs. Friendly, helpful staff. Clean and comfortable.
Séjour de 2 nuits en octobre 2022
Réponse de Nina le 11 oct. 2022
So glad you enjoyed your stay with us, looking forward to seeing you again soon.

6/10 Satisfaisant

Tony

Les points faibles : Propreté et personnel et service
Turned up room wasn’t clean, bed in made dirty towels, Bin not empty we was moved to a better room .
Séjour de 1 nuit en septembre 2022

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Party
It was ok !
Séjour de 1 nuit en septembre 2022
Réponse de Nina le 21 sept. 2022
We appreciate you taking time out to leave us a wonderful review.

10/10 Excellent

Mark

Séjour de 1 nuit en septembre 2022
Réponse de Nina le 29 sept. 2022
Thank you for the wonderful review.

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved everything in the room including the pillows. I had everything that i needed. I also have lots of problems with the fragrances of clean bedding as sometimes im allergic, but both the bedding and the bathroom toiletries were very gentle and non intrusive. Thankyou
Séjour de 1 nuit en septembre 2022
Réponse de Nina le 21 sept. 2022
Dear Sandra,Thank you for taking time to leave such a wonderful review, we so glad you enjoyed your stay with us and hope to have you stay again soon

8/10 Bien

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Nina le 29 sept. 2022
Really appreciate you leaving a review.

8/10 Bien

Nicky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service , nice room . Bed was comfty .
Séjour de 1 nuit en septembre 2022
Réponse de Nina le 6 sept. 2022
Thank you for a wonderful review, look forward to seeing you again.

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel clean and comfortable. Staff friendly and helpful. Perfect for overnight stay. Discount at local cafe and restaurant as no catering on premises.
Séjour de 1 nuit en août 2022
Réponse de Nina le 6 sept. 2022
Thank you for taking time out to leave a wonderful review.

2/10 Horrible

Paula

Séjour de 2 nuits en août 2022

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel staff were welcoming and helpful.
Great stay. Perfect location in Bexley High Street. The hotel doesn’t have a restaurant but surrounded by cafes Restaurants and convenience stores.
Séjour de 1 nuit en août 2022
Réponse de Nina le 12 août 2022
Thank you for your wonderful review, so glad you enjoyed your stay with us