Considering the price Gili Treehouses was the worst experience of accommodation that my wife and I have had and we are both very well travelled. We really can't understand all the positive reviews.
We paid similar amounts for villas in Ubud and Nusa Dua (also via Expedia) and these were both far superior in terms of overall service and quality. We were very disappointed, especially given that we chose to stay here over other choices which were much closer to the beach and cost less than half as much per night.
Some of the issues that we experienced included the following:
- The water was not working during the first night which meant that we could not shower or flush the toilet
- The WiFi dongle provided cut out regularly and then ran out of credit so that we were left without internet for half a day.
- The lock on the door to our room did not work properly. We struggled to lock it and had to keep asking the staff to open and close it for us. This was a big inconvenience and the issue was only fixed at the end of the final day of our stay
- The air conditioning was very loud
- The guests in the villa next to ours were very noisy late into the night
- The bikes and lock provided were rusty, uncomfortable and difficult to use
- There was never anyone in the office so we had to search around for someone to help us every time. There was no phone in the room and we were expected to WhatsApp Laura which often wasn't always possible as the WiFi had cut out
My advice.. don't do it
