6/10 Satisfaisant
Dawnell Y.
4 juil. 2025
Les points forts : Propreté
Family Friendly
The house is large and spacious and the children loved the pool and the game room. We had plenty of space to move around and be together. The large back porch was wonderful.The house definitely needs some TLC though. Every time we ran water anywhere in the house the pipes whined....loudly. We had to set a no water rule between 9:00 pm and 7;30 am so that we did not wake up children with the siren sounding pipes. We also had a lot of trouble with the refrigerator and freezer. When we discovered our ice cream had all melted in the freezer we called to ask for a repairman. We didn't hear back so we called again. When by evening there was still no solution, we called again and asked to talk to a manager. After a very frustratng conversation, we were finally sent a small chest freezer which we were grateful for and did help with the freezer portion. When we expressed concerns about the frig not being cold enough, we were told that we must have overloaded the frig with food too quickly the day before........ but I am not sure what else we could have done when we arrived and needed to store food for 18 people in the frig? It was frustrating that we felt blamed for their poorly working frig. Over the next 3 days we had 2 gallons of milk go bad. The gallons were bought at different places and both were a week away from expiration so we know it was not an issue with our milk. While the house was wonderful in many ways, we will not be returning.
Dawnell Y.
Séjour de 6 nuits en juin 2025