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Avis sur Metropole Hotel and Spa

4 out of 5
Metropole Hotel and Spa
Temple Street, Llandrindod Wells, Wales

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 103 avis sur 234." "
Note des voyageurs de 8 (Bien), d’après 81 avis sur 234." "
Note des voyageurs de 6 (Satisfaisant), d’après 35 avis sur 234." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 234." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 234." "

8,8/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel de style victorien avec spa et piscine. Le personnel est courtois et l’établissement offre de la très bonne nourriture.
Séjour de 1 nuit en août 2019

10/10 Excellent

Guy, Alsace, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel agréable
De très bonnes prestations avec une grande piscine couverte, hammam, sauna, jaccusi très propres et très agréables. Chambres silencieuses et confortables.

6/10 Satisfaisant

John

Voyage en groupe
Reasonable spa facilities, lots of space and food was good but expensive- hate limited side dishes to a main and then having to order and pay more. Hotel is vast and winding, awful decor, creaky and noisy. Very large groups at 3.00 am in the morning. Parking is however plentiful. Bank holidays always push prices up but £125 for a single room is a lot of money for what you get. Paid less in Chester for a great hotel with much better facilities.
Séjour de 2 nuits en mai 2024

8/10 Bien

james

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charming old luxury hotel. Great spa add on. Nice integrated hotel restaurants on premise. Room fixings need some updating to todays look. Rooms are not as large as some other fine hotels. Wonderful old world luxury demeaner with lounging areas on the first floor and spa included with room. Seems to be a center for many activities. Positive experience for guests.
Séjour de 1 nuit en avril 2024

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, lovely breakfast and evening meals. We used it as a base for our walking holiday. The pool steam room and hot tub were a very nice thought to come back too.
Séjour de 2 nuits en mars 2024

8/10 Bien

Natalie

Voyage d’affaires, Voyage en couple
This a beautiful Hotel, the inside is tired and needs some tlc. However, the location is good, rooms are a good size. Plenty of parking.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Diana

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent. Will definitely come back
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Very hard mattress, also bunk bed mattress both very uncomfortable, the springs of the mattress could be felt when lay on it.
Séjour de 2 nuits en février 2024

8/10 Bien

Miss

Séjour de 1 nuit en février 2024

10/10 Excellent

Natalie

Voyage d’affaires
Les points forts : Équipements
Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.
Séjour de 1 nuit en février 2024

8/10 Bien

Anne

Séjour de 1 nuit en février 2024

8/10 Bien

Carl

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.
Séjour de 1 nuit en février 2024

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice friendly hotel
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Judith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Interesting decor and history. Very attentive staff, clean and very good food. A treasure!
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Jake

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Geraldine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable winter break.
The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Dr K L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Jacquie

Les points forts : Propreté et personnel et service
Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

GUY

Voyage en famille
Excellent hotel
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Amanda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Tired decor
Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Deborah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with Victorian style spa, 2 restaurants, pub and patio area.
Séjour de 2 nuits en septembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Margaret

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent customer service
Check in was efficient and friendly. We had an issue with the room, (not the hotels fault but ours due to a medical need), the receptionist on duty, Sophie, was an absolute star. She was exceptionally busy due to other guest check ins, but took the time to find us a suitable room. She was absolutely brilliant with all the queries from different guests. Calm, professional and friendly, an absolute asset to the company. Our room was warm, clean and comfortable. Had breakfast, plentiful supply of hot food, with the added advantage of gluten free food. We have stayed here before and would happily return,
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Nancie

Voyage en couple
Les points forts : Équipements
A very pleasant stay. Staff were excellent.
Séjour de 4 nuits en septembre 2023

8/10 Bien

Stella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

David

Voyage en couple
Made welcome on arrival and service excellent the pool is brilliant
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Trace

Voyage en couple
Fantastic place, great breakfast, all in all 10 out of 10
Séjour de 1 nuit en août 2023
Réponse de Ilona le 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excellent

J M

Séjour de 1 nuit en août 2023
Réponse de Ilona le 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excellent

Alan

Séjour de 1 nuit en août 2023
Réponse de Ilona le 4 sept. 2023
Thank you for your FeedbackKind Regards

10/10 Excellent

Gaynor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very happy with our night stay at this beautiful h
Very happy with our night at the hotel. Beautiful spacious room with lovely view of the park. Very quiet and peaceful. Clean with everything we needed. Had meal in bar with was excellent. Staff were friendly and helpful. Would definitely recommend and visit again.
Séjour de 1 nuit en août 2023

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Ilona le 4 sept. 2023
Thank you for your Feedback.Kind Regards

8/10 Bien

Lou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy ,Happy
Very pleasant stay, food was good ,staff were helpful . keep up the good work
Séjour de 1 nuit en août 2023
Réponse de Ilona le 4 sept. 2023
Thank you for your Feedback.Kind Regards

6/10 Satisfaisant

Phil

Voyage d’affaires
Les points forts : Propreté et personnel et service
In need of a renovation
Old style hotel but in need of updating. I felt the price of room vastly over priced but overall the hotel is very reasonable
Séjour de 1 nuit en juillet 2023

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

8/10 Bien

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Decent but not great
In its day - this was probably a grand hotel and still has a sense of grandeur about it but it is definitely looking a little tired and out of date in places now. Having said that the rooms were a very good size, the swimming pool and gym were great and the service was good.
Séjour de 2 nuits en juillet 2023

8/10 Bien

Alan

Les points forts : Propreté et personnel et service
Good break
The hotel is huge which is its problem. It must cost a fortune to maintain and this is apparent. The town suffers with faded glory from the days when people flocked here for the spa waters . The town must find it difficult to maintain the number of large hotels. We enjoyed our stay Staff were friendly and helpful. Our room was large and comfortable. The only irritant was the sensor lighting in the bathroom. Our light wouldn’t go out so we had to block lights shining under the doors with pillows. The hotel’s size means it is popular with tour companies A good base for the area
Séjour de 3 nuits en juillet 2023

6/10 Satisfaisant

Paul, London

Voyage en famille
Les points forts : Propreté
Séjour de 1 nuit en juillet 2023

8/10 Bien

R

Séjour de 1 nuit en juillet 2023

8/10 Bien

alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room, staff, food and service was very good in all respects. Although the decor appears outdated andhas been the same for many years, it is kept to a very high standard of cleanliness and comfort and the decor actually fits the traditional, well-kept original features of the hotel.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Janet

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Barbara

My Metropole experience.
Mostly fine except for Dietary requirements I requested a dish from set three Course menu in the I A La Carte restaurant no way was that possible or to have one course on set menu without paying for three
Séjour de 3 nuits en juin 2023

8/10 Bien

Martin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

2/10 Horrible

Deborah

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bad choice of Metropole hitel
Our room was £170 per night inc breakfast. We were on the 2nd floor and were told that there was a lift, unfortunately we were on floor 1&1/2 and had to go down a number of stairs with luggage.The room photo showed a pleasant room with bedside cabinets etc - the reality was a room that was so small there was no room for bedside tables only a shelf running behind the bed to put spectacles,etc on ( not very accessible or secure). Moving on to the bathroom with 1 hand towel, 1 bath towel and 1/8 roll of toilet paper and a light that was on a timer - if you wanted more time you had to open the bathroom door again! Not very user friendly. The heating could be changed but no air conditioning or a fan (not sure if there was room for a fan) and as the room faced a busy road we could not open the window to let in some cool air to a very hot room. I think it was a single room for 2!The breakfast was totally self service inc tea, powdered juice and burnt toast! The cooked breakfast was mainly cold and not tasty. We spent quite a while looking for the juice and coffee machines tucked away out of sight. The waitresses did a super job of clearing away dirty plates but could have done a better job of bringing fresh tea (in a pot not out of a vending machine), juice (not powdered water) and toast that was either anaemic or burnt (we actually saw toast on fire coming out of the machine!). This hotel is overpriced, over hyped, not 4 star (based on the room not the spa) and bad value for money.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Sarah

Séjour de 1 nuit en avril 2023

10/10 Excellent

Ashley

Séjour de 1 nuit en avril 2023

10/10 Excellent

Peter

Séjour de 2 nuits en avril 2023

8/10 Bien

Angela

Séjour de 1 nuit en avril 2023

10/10 Excellent

David

Séjour de 1 nuit en avril 2023