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Avis sur Yellowstone Valley Lodge, Ascend Hotel Collection

3 out of 5
Yellowstone Valley Lodge, Ascend Hotel Collection
3840 US Highway 89 South, Livingston, MT

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 155 avis sur 205." "
Note des voyageurs de 8 (Bien), d’après 39 avis sur 205." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 205." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 205." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 205." "

9,6/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Internet did not work, tv no work
Séjour de 1 nuit en mai 2024

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024

10/10 Excellent

Tandin

Séjour de 6 nuits en avril 2024

8/10 Bien

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely recommend this property
The hotel is a very pleasant property with an incredible view.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kathy

Séjour de 2 nuits en septembre 2023

10/10 Excellent

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was such a great find! The location was spectacular, the rooms were clean and the food was delicious. The staff could not have been nicer. It was a wonderful experience!
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Michael

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jay

Séjour de 2 nuits en août 2023
Réponse de Jaime le 17 août 2023
Thank you for the wonderful review we really value your feedback hope you will join us again soon.

8/10 Bien

John, Junction City

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing fancy but good location by the river.
Séjour de 2 nuits en juillet 2023
Réponse de jaime le 13 juil. 2023
Thank you for taking the time to review us we appreciate and value your opinion and hope you will come back to see us.

10/10 Excellent

Rikkie

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We absolutely loved our stay! We only wish we could have stayed longer!
Séjour de 1 nuit en juin 2023
Réponse de Jaime le 13 juil. 2023
Thank you for the lovely review! We hope to see you back again soon!

10/10 Excellent

Kirsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful spot right on the river, very secluded but close to bars and restaurants in Emigrant or Livingston. We would absolutely come back.
Séjour de 2 nuits en juillet 2023
Réponse de Jaime le 13 juil. 2023
Thank you for the excellent feedback we are so pleased you enjoyed your stay and hope you will come see us again soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Jaime le 13 juil. 2023
Thank you for your review we appreciate you taking the time to review us and appreciate all the positive feedback.

6/10 Satisfaisant

Matthew

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
The property itself was beautiful and in fairly good condition. The staff was friendly and there were plenty of amenities. My biggest disappointment in staying here would be the cleanliness. When we arrived at our cabin, the floors were quite dirty and there was even a dead bug on the floor by the bed. My husband and I stayed at the lodge for 6 days, and not once did we receive housekeeping. We asked and were told that we would receive housekeeping halfway through our stay at the lodge (about 3 days in), but housekeeping never came the entire time we were there. Also, the walls of the cabins are very thin and it didn’t feel private at all. We could easily hear the conversations of the people in the cabin next to ours from inside. Overall I did enjoy my stay here, and the lodge is a good place to stay. But given the price, I would have preferred to spend my money elsewhere where I would get a better quality experience for the amount I paid.
Réponse de Jaime le 13 juil. 2023
Matthew,We apologize we did not exceed your expectations during your visit with us. We value your feedback and will take all your suggestions into consideration to improve on for the future. We hope you will consider visiting us again.

10/10 Excellent

james

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would definitely stay again
Quiet, pleasant room with amazing view. On site restaurant had limited dinner options on the higher end of cost and taste, ( not for everyone liking ). Complementary breakfast has simple but filling.
Séjour de 1 nuit en juin 2023
Réponse de Jaime le 13 juil. 2023
Thank you for the generous review. We value your opinion and will consider other options to add to our dinner menu in the future. We hope to see you again soon!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Jaime le 13 juil. 2023
Thank you for the excellent review. We hope you will come back and visit again soon!

10/10 Excellent

Michelle, Denver

Séjour de 1 nuit en juin 2023
Réponse de Jaime le 13 juil. 2023
Thank you for your generous review we appreciate it and hope you will come back and see us.

10/10 Excellent

GARY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beauty and serenity. The setting was beautiful and the staff was friendly and responsive
Séjour de 1 nuit en mai 2023
Réponse de YVL management le 26 mai 2023
Thank you so much for staying with us! So glad you enjoyed it!

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room also had a back door which led to a deck overlooking Yellowstone River. They have a restaurant on the premises. A little pricey, but the food was good.
Séjour de 1 nuit en mai 2023
Réponse de Kevin & Danielle le 13 mai 2023
Thank you, Claire. So glad you enjoyed your stay!!

10/10 Excellent

Tonya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely breathtaking views! Everyone was so helpful and went out of their way to accommodate us and our fur babies for dinner. We will definately be comming back!
Séjour de 1 nuit en avril 2023
Réponse de Kevin & Danielle le 13 mai 2023
Thank you, Tonya! We appreciate you sharing your experience and we hope to see you again!

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Kurt

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room, beds, and location were all superb.
Séjour de 1 nuit en août 2022
Réponse de YVL Management le 2 sept. 2022
Thank you so much for sharing your experience! Hope to see you again.

10/10 Excellent

Arthur

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent staff , cabins , view , food
Séjour de 7 nuits en juillet 2022
Réponse de YVL Management le 27 août 2022
So happy to hear you enjoyed your stay! Always so nice to hear positive feedback!

10/10 Excellent

Penelope

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful
Séjour de 1 nuit en août 2022
Réponse de YVL Management le 27 août 2022
Thank you for sharing your experience! We appreciate the positive feedback.

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic setting, peaceful and tranquil with great views. Great if pricey restaurant.
Séjour de 2 nuits en août 2022
Réponse de YVL Management le 27 août 2022
Thank you, Barry! Hope to see you again!

10/10 Excellent

Jama

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view. Breakfast was top notch!
Séjour de 2 nuits en juillet 2022
Réponse de Danielle & Kevin le 5 août 2022
Thank you for sharing your experience, Jama! Glad you enjoyed your stay.

10/10 Excellent

Mary, New Lenox

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic riverside location. Cozy accommodations. Beautiful country. Will definitrly come back!
Séjour de 2 nuits en juillet 2022
Réponse de Danielle & Kevin le 30 juil. 2022
Thank you, Mary! So glad to hear you enjoyed your stay.

10/10 Excellent

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022
Réponse de Kevin & Danielle le 21 juil. 2022
Thank you for staying with us, Kelly!

10/10 Excellent

Renee, Corona Del Mar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property! The views of the river and mountain range was breathtaking, friendly staff, and dinner was amazing! We'll definitely be back!
Séjour de 1 nuit en juillet 2022
Réponse de Kevin & Danielle le 21 juil. 2022
So glad you enjoyed your stay! Hope to see you again soon.

10/10 Excellent

Kim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved it!
Séjour de 1 nuit en juillet 2022
Réponse de Kevin & Danielle le 14 juil. 2022
Thank you staying with us, Kim!

8/10 Bien

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The views out my cottage window were amazing. The food at the restaurant was top notch, breakfast included!
Séjour de 4 nuits en juin 2022
Réponse de Kevin & Danielle le 14 juil. 2022
So glad you enjoyed the restaurant and views! Hope to see you again.

10/10 Excellent

Kayla

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I only wish we couldve stayed rhe whole time! Will be back! The property is gorgeous, the room was clean and cozy with the back deck. The restaurant food and morning breakfast were great!
Séjour de 4 nuits en juin 2022
Réponse de Kevin & Danielle le 14 juil. 2022
Thank you so much, Kayla!

10/10 Excellent

Nicole

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was amazing from the rooms to the views and the staf!
Séjour de 2 nuits en juin 2022
Réponse de Danielle & Kevin le 24 juin 2022
So happy to hear you enjoyed your stay! We appreciate your feedback and thank you for sharing.

10/10 Excellent

Vickie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful property with river and mountain views
Séjour de 1 nuit en juin 2022
Réponse de Danielle & Kevin le 21 juin 2022
Thank you, Vickie! We appreciate the positive feedback. Hope to see you again.

10/10 Excellent

kimberly

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful place!
Amazing views! Nice place and the staff is friendly. Great getaway!
Séjour de 1 nuit en juin 2022
Réponse de Danielle le 10 juin 2022
So happy to hear you enjoyed your getaway to YVL! Thank you!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning views overlooking the river with the mountains in the background, very convenient to get to Yellowstone park.
Séjour de 2 nuits en mai 2022
Réponse de Danielle le 10 juin 2022
Thank you so much for choosing us!

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms with great views
Séjour de 1 nuit en mai 2022
Réponse de Danielle & Kevin le 21 juin 2022
So glad you enjoyed your stay! Thank you for choosing us! :)

8/10 Bien

Rebecca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed staying at Yellowstone Valley Lodge. The staff was friendly and helpful.
Séjour de 6 nuits en mai 2022
Réponse de Danielle & Kevin le 21 juin 2022
Thank you so much for staying with us!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Upscale & Rustic in Paradise Valley
These updated, riverside cabins were a delight to stay in. Stunning view of the river and snow capped mountains beyond. The bed was comfortable, bathroom cleans and the internet fast. We also enjoyed dinner and breakfast there at the on site restaurant and it was fantastic.
Séjour de 1 nuit en mai 2022
Réponse de Danielle le 10 juin 2022
Thank you so much for sharing your experience! Your review serves as encouragement to all of our staff as we strive to continuously improve and to provide an exceptional experience for our guests. We hope to see you again!

10/10 Excellent

Melinda

Séjour de 1 nuit en mai 2022

10/10 Excellent

Dean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very gorgeous place with a super view to wake up to. Cabins were nice and clean with all the needed amenities. The breakfast was amazing !! Thank you for making this part of our vacation unforgettable.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Frances

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was lovely, the patio out back with the stellar view of the Yellowstone River was worth the price of admission. A lovely property, great location, and terrific dining. I'll definitely visit again, and recommend it to other travelers.
Séjour de 2 nuits en octobre 2021
Réponse de YVL Management le 27 oct. 2021
Thank you, Frances! We appreciate your review and we are so glad to hear you enjoyed your stay. Hope to see you again next season.

10/10 Excellent

Corey James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good. No complaints
Séjour de 3 nuits en octobre 2021
Réponse de YVL Mangement le 22 oct. 2021
Thank you so much for staying with us!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The view was spectacular. Breakfast was excellent. Staff was friendly and helpful. We hope to stay here again someday.
Séjour de 5 nuits en octobre 2021
Réponse de YVL Management le 21 oct. 2021
Thank you for the kind words! We are so glad you enjoyed your stay and we have shared your review with our staff. :)

10/10 Excellent

Carol L

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We Absolutely Loved this place, from the rooms, to the porch an views an River. They had wonderful breakfast every morning, an something different every day.
Séjour de 6 nuits en octobre 2021
Réponse de YVL Management le 21 oct. 2021
Thank you, Carol! We appreciate you staying with us and hope to see you again.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
Gorgeous view of Yellowstone river and mountains from back deck.
Séjour de 1 nuit en octobre 2021
Réponse de YVL Management le 18 oct. 2021
Thank you, Paul! We are so glad to hear you enjoyed your stay. :)

10/10 Excellent

kris m.

Les points forts : Propreté
Great
Grill was great. Beautiful view. All help was nice.
Séjour de 1 nuit en octobre 2021

10/10 Excellent

Randi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect!
What an incredible place. Beautiful and well appointed rooms, amazing views, lovely staff and delicious restaurant. They also have a great wine selection. Highly recommend.
Séjour de 2 nuits en octobre 2021
Réponse de YVL Management le 18 oct. 2021
Thank you for staying with us, Randi! We appreciate your feedback.

10/10 Excellent

Sherri R, Denver

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2021

8/10 Bien

Rebecca

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was beautiful being right on the river, it is very quiet and peaceful. The hot water in the rooms does not last very long if you have multiple people. It is a about a 40 minute drive to the northern entrance of the park. The front desk workers were very nice as well. I would avoid the restaurant, it was one of the worst dining experiences of my life, but also one of the more expensive. You have to make reservations which the front desk worker did for me and I got a text confirmation. Once we walked in, we were looked at like we didn't belong there. She asked if we had reservations and you could tell she was flustered. She repeatedly said, well I don't have your reservation, I tried showing her my text confirmation, but she put her hand up and repeated that the reservation did not come through. We then waited to be seated. When it came time to order, my husband ordered the special, but at the same time the table of eight next to us was also ordering. Our waitress stopped taking our order, waited for him to take the table of eight, where they ordered the last of the specials, then proceeded to tell us that the special was gone and he had to order something else. It was the oddest thing I've ever seen. Overall the whole experience lasted 1.5 hours. We had already eaten at several wonderful places around the same price point in the days prior- the other restaurants were not only more welcoming but their food was actually good.
Séjour de 3 nuits en septembre 2021
Réponse de Danielle O.- YVL Management le 8 oct. 2021
On behalf of our entire team, I would like to apologize for your unfortunate experience regarding the restaurant. Your satisfaction is very important to us and we will be using the feedback you provided to immediately address this very concerning situation. We hope you will consider staying with us again as we will personally ensure you leave with superior service and accommodations on your next visit to Livingston. Thank you for your support.