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Avis sur The Everglades Park Hotel

3.5 out of 5
The Everglades Park Hotel
Derby Road, Widnes, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 175 avis sur 528." "
Note des voyageurs de 8 (Bien), d’après 193 avis sur 528." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 528." "
Note des voyageurs de 4 (Médiocre), d’après 52 avis sur 528." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 528." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en décembre 2019
Réponse de Angela – General Manager le 21 déc. 2019
Dear Guest, Thank you for taking the time to review your stay at Everglades Park Hotel. We were pleased to hear that on the whole your stay was a positive one. We hope to see you again in the near future. Yours sincerely

8/10 Bien

Pascal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2019
Réponse de Angela Keighley – General Manager le 28 sept. 2019
Dear (GUEST NAME), Thank you for taking the time to review your stay at Everglades Park Hotel. We were pleased to hear that on the whole your stay was a positive one. We hope to see you again in the near future. Yours sincerely

8/10 Bien

Jean-Michel, France

Les points forts : Propreté et personnel et service
Parfait pour une halte
car rien à faire aux alentours. Mais service impeccable. Restaurant ok. Petit déjeuner suffisant (buffet chaud et froid). Personnel attentionné

6/10 Satisfaisant

Jérémie

Les points faibles : Infrastructures et conditions de l’hébergement

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and quiet, rooms very clean, only downfall we booked a double bed which was 2 singles fastened together which put hard dip in the middle. But the place is loverly the breakfast was superb. Staff nice friendly and polite.
Séjour de 1 nuit en mai 2024

8/10 Bien

Theresa

Voyage en famille
Les points forts : Propreté et personnel et service
It was a very nice property. Too bad it doesn't have an elevator. I know it's only 2 floors, but when handling a lot of luggage, it can be tiring. Also, the bed we had needs to be replaced. You could feel the support slats under it. My hip landed right on that board. Otherwise, the staff was amazing and accommodated us when we needed an extension cord. We also enjoyed Andy, our waiter the first night there.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Barry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent value for money. Staff are old school, polite and know what they're doing. If you're physically challenged or have a lot or heavy luggage, make sure they know that when making the reservation. There's no elevator.
Séjour de 1 nuit en mai 2024

10/10 Excellent

christina

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very friendly on arrival, check in and check out. Room was clean and tidy, comfortable bed. Good choices for breakfast. Lots of parking
Séjour de 1 nuit en mai 2024

8/10 Bien

Morag

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very friendly, helpful and professional. The room was big and spacious, and the hotel has plenty of parking spaces.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Lydia, Conwy

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
70s decor ...bed that folded into the wall. This place was like travelling back in time. Unfortunately that meant that everything was worn out, old and not very clean. Walls were super thin and could hear absolutely noise and whisper from the room next door! Windows were not double glazed and the one wall heater was ancient. So it was freezing for the first few hours . I've stayed in worse but most are better...it was cheap I guess.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Colin

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dog friendly place to stay
Séjour de 2 nuits en avril 2024

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very amenible and good food. Enjoyed our stay as a 4 man crew coming down from Dundee to stay this weekend
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Helen

Les points faibles : Propreté
Séjour de 1 nuit en mars 2024

8/10 Bien

Gary

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly and helpful staff
Séjour de 1 nuit en mars 2024
Réponse de David - Assistant Manager. le 11 mars 2024
Hello Gary, Thank you for taking the time to review your stay, we very much appreciate it. I will be certain to pass on your comments to the team. We hope to see you again soon. Regards, David.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel was convenient for a meeting close by. It was well priced, staff were really nice, rooms were warm and cosy. Would definitely recommend.
Séjour de 2 nuits en mars 2024
Réponse de David - Assistant Manager. le 11 mars 2024
Hello Thomas, Thank you for taking the time to leave us such a positive review of your stay. I'm pleased to see you would recommend us, thank you. We very much hope to see you soon. Regards, David.

6/10 Satisfaisant

Ubaid

Séjour de 2 nuits en mars 2024
Réponse de David - Assistant Manager. le 11 mars 2024
Hello Ubaid, Thank you for reviewing your stay. Hopefully we can welcome you back soon. Regards, David.

8/10 Bien

Ste

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just the general peace and quiet. Friendly staff and guests
Séjour de 2 nuits en février 2024
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Ste, Thank you for continuing to choose The Everglades for your stay, we appreciate you returning to us. Regards, David.

8/10 Bien

Nicholas

Séjour de 1 nuit en février 2024
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Nicholas, Thank you for choosing The Everglades for your stay. We hope to welcome you back soon. Regards, David.

8/10 Bien

Jayne

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Jayne, Thank you for choosing The Everglades for your stay and for your review. We hope to welcome you back next time you're in the area. Regards, David.

8/10 Bien

Paul

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay, clean room, excellent staff, great restaurant.
Séjour de 4 nuits en février 2024
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Paul, Thank you for taking the time to leave us such a great review, we really appreciate it. Regards, David.

8/10 Bien

Ste

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay at the everglades hotel. Great staff,facilities and loved meeting a variety off different people
Séjour de 3 nuits en février 2024
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Ste, Thank you for choosing The Everglades and for your continued support of our hotel. Hopefully we can welcome you back soon. Regards, David.

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Run-down but friendly
The people were great but the decor is a bit shabby. The ceiling and carpet of my room had stains and the basin was cracked. Also, as I told reception, the TV remote was filthy. I didn’t want to touch it! The dinner waitress was a delight - called everyone ‘my lovely’ or similar. And the chips were the best I’ve had in ages. The biggest problem was that reception recommended a taxi firm - Britannia - that badly let me down. I booked an 8am pickup the night before, and although I phoned them at 8:15, 8:30 and 8:45, the firm failed to find me a cab despite all their promises, so I had to cancel and book with another firm. This made me late for my appointment. In short, the hotel is OK but do not use Britannia Taxis!
Séjour de 1 nuit en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello, Thank you for taking the time to review your stay with us. My apologies that your room wasn't as you should be able to expect when you arrived. I hope this was rectified for you quickly. I will be certain to pass on your comments to Claire who served you in the restaurant.Unfortunately taxis are completely beyond our control. We can provide a list of local numbers that will pick up from the hotel, but we can't give any guarantee on their punctuality. This is something you would need to take up directly with Britannia.Thank you again for taking the time to leave us your feedback.

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Andrew, Thank you for choosing The Everglades for your stay and for your review. Hopefully we can welcome you back in the future.

10/10 Excellent

DAVID

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Nice one night stay for business locally. I was late arriving so didn’t eat at the restaurant, and I didn’t get chance to have breakfast either. The room was spacious and clean, nice touches like biccies and a posh coffee machine. Comfy bed and nice & quiet apart from my next door neighbour coughing loudly nearly all night !
Séjour de 1 nuit en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello David, Thank you for choosing The Everglades for your recent stay and for leaving us such a great review. We all very much hope to welcome you back soon.

8/10 Bien

Yezid

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Yezid, Thank you for leaving us a review of your stay, we appreciate the feedback. Hopefully we can welcome you back soon.

8/10 Bien

Sarah

Les points forts : Propreté et personnel et service
carpet was shabby
Séjour de 3 nuits en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Sarah, Thank you for taking the time to review your stay. I will pass your comments to maintenance to see what needs to be done with the carpet. Hopefully we can welcome you back soon.

10/10 Excellent

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Mark, Thank you for taking the time to leave us the perfect score for your stay. We hope to see you again soon.

10/10 Excellent

martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Martin, Thank you for taking the time to leave us such a great score. We hope to see you again soon.

8/10 Bien

Hareem

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
The Everglades Park Hotel
Upon arrival our room was messy and hadn’t been serviced, but the staff quickly dealt with this and provided us another room to stay in. The cleanliness of the bathroom wasn’t the best, but the rooms were nice and comfortable!
Séjour de 2 nuits en janvier 2024
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Hareem, Thank you for taking the time to review your stay. Your comments have been passed to the team to see where we can improve. We hope to be able to welcome you back soon.

8/10 Bien

Adam

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Adam, Thank you for taking the time to review your stay. We hope to see you again soon.

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely staff, hotel is a bit dated though
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello Rita, Thank you for taking the time to review your stay with us. We very much hope to welcome you back soon.

10/10 Excellent

David

Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 7 févr. 2024
Hello David, Thank you for taking the time to review your stay and leave us such a great score. We hope to welcome you back soon.

8/10 Bien

Tim

Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Tim, Thank you for taking the time to review your stay with us. We hope to see you again next time you're in the area. Regards, David.

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Thomas, Thank you for choosing The Everglades for your recent stay, and for such a positive scoring. We very much hope to be able to welcome you back in the future. Regards, David.

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Paul, Thank you for taking the time to score your stay so highly. We very much hope to see you again soon. Regards, David.

10/10 Excellent

Hristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Всичко беше наред
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Hristina, Thank you for taking the time to review your stay with us, We very much appreciate it. We hope to welcome you back next time you're in the area. Regards, David.

10/10 Excellent

Asadullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Asadullah, Thank you for taking the time to review your stay and for leaving us such a great score. We very much hope to welcome you back soon. Regards, David.

6/10 Satisfaisant

A

Les points forts : Personnel et service
Great scenic Location
I stayed here for 1 night and I made a teeny error which they were very helpful with. The weekend I stayed there was a party so allocating me to a room where everyone passes wasnt nice. Ideally they should have put the party guests near the event and me as far away as poss. Breakfast was so so. The staff are absolutely fab and really accommodating.
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello A, Thank you for taking the time to review your stay with us. During busy periods we are unfortunately only able to allocate the rooms we have available. If people message at the time of booking, we will always try to accommodate. When people book with us through a third party website, we have no idea whether they are party guests or not. Regards, David.

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Paul, Thank you for choosing The Everglades for your stay with us. We very much hope to see you again next time you're in the area. Regards, David.

10/10 Excellent

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay for one night..close to a family event
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Angela, Thank you for taking the time to review your stay with us. Hopefully we can welcome you back soon. Regards, David.

10/10 Excellent

Lorraine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very vomfortable,clean and quiet.
Séjour de 1 nuit en décembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Lorraine, Thank you for taking the time to review your stay and for your positive scoring. We very much hope to welcome you back in the future. Regards, David.

10/10 Excellent

Lorraine

Séjour de 1 nuit en novembre 2023
Réponse de David - Assistant Manager. le 2 mars 2024
Hello Lorraine, Thank you for your extremely positive review. We hope to welcome you back soon. Regards, David.

10/10 Excellent

Paul

Séjour de 1 nuit en novembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Paul, Thank you for choosing us for your recent stay and for scoring us so highly. We hope to welcome you back soon. Regards, David.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nedslidt og gammelt
Stedet var virkelig slidt, sengene gamle og ubehagelige at sove på. Der var ingen rengøring eller udskift af håndklæder, tømning af skraldespand eller opfyldning af toiletpapir osv., i de 6 dage vi var der. Det eneste positive var perspnalets venlighed.
Séjour de 5 nuits en novembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello, Thank you for your review. Sorry to see you didn't have such a good time with us. As mentioned on check in and also on our hotel guest services app, we can provide room servicing at any time during your stay on request. Thanks again for your review. Regards, David.

10/10 Excellent

Damon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Currently on the road and booked this hotel for a good night sleep and a bath! It didn't disappoint, huge bed and huge TV to go with it. Will stay again when I get the chance. A pleasant surprise hidden in-between Widnes and Warrington The lady who checked us in was charming and professional making me chuckle on arrival! (not sure of her name - Thurs @1900)
Séjour de 1 nuit en novembre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
hello Damon, Thank you for your great review of your stay. I have mentioned your comments to Jazmin who checked you in. We hope to see you again soon. Regards, David.

8/10 Bien

Tihomir

Séjour de 1 nuit en octobre 2023
Réponse de David - Assistant Manager. le 1 janv. 2024
Hello Tihomir, Thank you for choosing to stay with us and for such a positive score. We hope to see you again in the future. Regards, David.

8/10 Bien

Rob

Voyage en couple
Les points forts : Propreté et équipements
Overall it was a good stay but it could do with a lick of paint and a good refurbishment
Séjour de 1 nuit en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely little place.
Lovely little hotel, staff were very kind and professional. Bed was comfy and place overall was clean.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely staff helpful
Séjour de 1 nuit en octobre 2023