Avis sur Motel 6 Little Rock, AR - West
Motel 6 Little Rock, AR - West
10524 W Markham St, Little Rock, AR
Avis
6,2
6,4/10
Propreté
7,0/10
Personnel et service
5,4/10
Équipements
6,0/10
Infrastructures et conditions de l’hébergement
5,6/10
Écoresponsabilité
Avis
21 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Nancy Y. le 1 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
8/10 Bien
Daniel
15 avr. 2024
Les points forts : Personnel et service
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi DanielThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
2/10 Horrible
David
Voyage en couple
11 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi David,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
4/10 Médiocre
Thomas
9 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 18 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
10/10 Excellent
Hedi
8 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Hedi
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 16 avr. 2024
Hi Heidi, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6
2/10 Horrible
Sonja
Voyage d’affaires
20 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sonja
Séjour de 1 nuit en mars 2024
Réponse de Bill le 21 mars 2024
Hi Sonja,We apologize for your experience with us. Management is aware and because of your feedback, changes have been made. We hope to see you again and make it up to you! Take Care!
10/10 Excellent
Robert
13 mars 2024
Robert
Séjour de 1 nuit en mars 2024
2/10 Horrible
Steve
5 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 1 nuit en mars 2024
Réponse de Johnson le 5 mars 2024
Hi Steve,Thank You for your feedback. We are sorry you did not enjoy your stay with us. We have notified management and all issues will be addressed. No further action is required on your part and we hope you stay with us again.
8/10 Bien
deanna
24 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
deanna
Séjour de 1 nuit en février 2024
Réponse de Linda le 26 févr. 2024
Hi Deanna,Thank you for your feedback. We apologize we were not able to exceed your expectations. Management is aware of your review and they are working on it. We hope to see you again. Take Care.
8/10 Bien
Crystal
Voyage en famille
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Used to be quiet but not now!!!
Crystal
Séjour de 1 nuit en février 2024
Réponse de Andy le 26 févr. 2024
Hi Crystal,Our apologizes from the Motel 6 team at Little Rock West. We ask you to explain your particular situation and please call desk as this issue will be resolved at the earliest. Thank You.
4/10 Médiocre
Latoria
22 févr. 2024
Les points faibles : Propreté et personnel et service
Latoria
Séjour de 1 nuit en février 2024
Réponse de Laura le 23 févr. 2024
Hi Latoria,We apologize for your experience. We hope to see you again and hope for a feedback as to how we could have improved your stay with us. Take Care.
2/10 Horrible
Twanda
18 févr. 2024
Twanda
Séjour de 1 nuit en février 2024
Réponse de Tabaris le 20 févr. 2024
Hi Twanda,Thanks for your feedback. We apologize you were not satisfied. Unfortunately, we don't have a review as to what happened and would like to know. Please contact us and let us know about your experience. Take Care
2/10 Horrible
Zackary
18 févr. 2024
Zackary
Séjour de 1 nuit en février 2024
Réponse de Paula le 20 mars 2024
Hi Zackary,Thank You for staying with us. Also, we hoped you would give us some feedback on your stay. We hope to see you again. Take Care
4/10 Médiocre
Amanda, Lonoke
Voyage d’affaires
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en février 2024
Réponse de Michelle le 16 févr. 2024
Hi Amanda,We appreciate your stay with us and apologize for your experience. Management has been notified and no further action is required on your part. We are looking into the matter and hope to see you again and give you a fabulous experience! Take Care
6/10 Satisfaisant
Carolyn
Voyage d’affaires
5 févr. 2024
Carolyn
Séjour de 1 nuit en février 2024
Réponse de Dave le 6 févr. 2024
Hi Carolyn, Thank You for your feedback. We appreciate your stay and apologize for your experience. Management has been notified and no further action is required on your part. We hope to see you again. Take Care
6/10 Satisfaisant
randall
11 janv. 2024
randall
Séjour de 1 nuit en janvier 2024
Réponse de Joe le 2 févr. 2024
Hi Randall,We hope to see you again and wish you gave us some feedback on your stay. Take Care
2/10 Horrible
Anthony
9 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anthony
Séjour de 1 nuit en décembre 2023
Réponse de Pete le 2 févr. 2024
Hi Anthony,We hope to see you again and wish you gave us some feedback on your stay. Take Care
2/10 Horrible
Germán
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
31 déc. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Germán
Séjour de 1 nuit en décembre 2023
Réponse de Bob le 2 févr. 2024
Hi GermanWe apologize for your experience. Management has been notified and no further action is required on your part. We hope to see you again. Take Care
6/10 Satisfaisant
Mario
30 déc. 2023
Mario
Séjour de 1 nuit en décembre 2023
Réponse de John le 2 févr. 2024
Hi Mario,We hope to see you again and wish you gave us some feedback on your stay. Take Care
10/10 Excellent
SUSAN, Killeen
26 déc. 2023
Les points forts : Personnel et service
SUSAN
Séjour de 1 nuit en décembre 2023
Réponse de Nancy Y. le 2 janv. 2024
Thank you for the perfect rating!!Nancy Y.#Team6
2/10 Horrible
Kelli, Warren
Voyage d’affaires
14 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelli
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi Kelli,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
2/10 Horrible
Kelli, Warren
Voyage d’affaires
14 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelli
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi Kelli, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
6/10 Satisfaisant
Voyageur vérifié
Voyage d’affaires
13 déc. 2023
Les points faibles : Propreté
Definitely disappointed
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
4/10 Médiocre
Jessica
13 déc. 2023
Jessica
Séjour de 3 nuits en décembre 2023
Réponse de Marie le 2 févr. 2024
Hi Jessica,We hope to see you again and wish you gave us some feedback on your stay. Take Care
10/10 Excellent
Najih Razin
9 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Najih Razin
Séjour de 1 nuit en décembre 2023
Réponse de Jenna le 2 févr. 2024
Hi Najih, Thank You for your stay and your 5 STAR review! We loved hosting you and hope to see you again.
2/10 Horrible
James
9 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 20 déc. 2023
Hi James,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
6/10 Satisfaisant
Robert
6 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Questionable
Robert
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 20 déc. 2023
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
2/10 Horrible
Brandon
2 déc. 2023
Brandon
Séjour de 2 nuits en novembre 2023
Réponse de Paul le 2 févr. 2024
Hi Brandon,We hope to see you again and wish you gave us some feedback on your stay. Take Care
6/10 Satisfaisant
Kelli, Warren
30 nov. 2023
Kelli
Séjour de 1 nuit en novembre 2023
Réponse de Linda le 2 févr. 2024
Hi Kelli,We hope to see you again and wish you gave us some feedback on your stay. Take Care
2/10 Horrible
Herbert
24 nov. 2023
Les points faibles : Propreté et équipements
Herbert
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi Herbert,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
6/10 Satisfaisant
Crystal
Voyage d’affaires
21 nov. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bring your own supplies
Crystal
Séjour de 1 nuit en novembre 2023
Réponse de Nancy Y. le 28 nov. 2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
4/10 Médiocre
anthony
Voyage d’affaires
19 nov. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
anthony
Séjour de 2 nuits en novembre 2023
Réponse de Nancy Y. le 28 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
10/10 Excellent
Patricia
Voyage d’affaires
3 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dirty
Patricia
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 13 nov. 2023
Hi Patricia, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6
2/10 Horrible
Jamie
Voyage en famille
29 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jamie
Réponse de Nancy Y. le 6 nov. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
4/10 Médiocre
Kyle
Voyage avec des animaux de compagnie, Voyage d’affaires
15 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Kyle
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi Kyle,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
2/10 Horrible
John
12 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 1 nuit en juillet 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi John,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
2/10 Horrible
Ashley
2 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roach Motel
Ashley
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi Ashley,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
6/10 Satisfaisant
Leslie
2 oct. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
scary
Leslie
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi Leslie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
6/10 Satisfaisant
Cecelia
25 sept. 2023
Cecelia
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Ashley
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ashley
Séjour de 1 nuit en septembre 2023
6/10 Satisfaisant
Danielle
Voyage en famille, Voyage en groupe
24 sept. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Danielle
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Danielle,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
8/10 Bien
KAREN
Voyage d’affaires
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay was comfortable
KAREN
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
2/10 Horrible
Voyageur vérifié
19 sept. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
4/10 Médiocre
Belinda
18 sept. 2023
Belinda
Séjour de 1 nuit en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
2/10 Horrible
Dustin
Voyage en couple
18 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dustin
Séjour de 1 nuit en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
4/10 Médiocre
Thomas
15 sept. 2023
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
8/10 Bien
Belinda
10 sept. 2023
Belinda
Séjour de 1 nuit en septembre 2023
8/10 Bien
Brian
Voyage en couple
7 sept. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Brian
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 18 sept. 2023
Hi Brian,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6
4/10 Médiocre
Voyageur vérifié
Voyage d’affaires
2 sept. 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en août 2023
Réponse de Brand Experience Team le 11 sept. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
2/10 Horrible
Reggie
Voyage en groupe
2 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exterminator Needed
Reggie
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 11 sept. 2023
Hi Reggie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6