Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
24 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
8/10 Bien
VALERIE, annecy
17 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres agreable
VALERIE
10/10 Excellent
Graeme
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graeme
Séjour de 1 nuit en avril 2024
Réponse de Zig Zag Motel le 27 avr. 2024
Dear Graeme,Thank you for your positive review and for choosing to stay with us. We're delighted you enjoyed our quiet location and found our rooms warm, comfortable, and of good size. It's fantastic to know that you also enjoyed the quality of our in-room dining service from Frankie's. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.Best regards,
10/10 Excellent
Christine
Voyage en famille avec de jeunes enfants, Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en avril 2024
Réponse de Zig Zag Motel le 26 avr. 2024
Dear Christine,Thank you for choosing to stay with us and for taking the time to leave such a positive review. We're thrilled that you found our motel clean, comfortable, and updated. Our team strives to provide excellent service, and we're glad they could assist you promptly with the item you left behind. We appreciate your kind words and hope to have the pleasure of hosting you again soon.Best regards,
8/10 Bien
Simran
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simran
Séjour de 1 nuit en mars 2024
Réponse de Zig Zag Motel le 6 avr. 2024
Dear Simran,Thank you for your positive feedback! We're glad to hear that you found our place nice to stay. We strive to make every guest's experience a pleasant one and appreciate your feedback.Warm regards,
10/10 Excellent
Kelvin
Voyage en famille avec de jeunes enfants
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kelvin
Séjour de 3 nuits en mars 2024
Réponse de Zig Zag Motel le 6 avr. 2024
Dear Kelvin,Thank you for taking the time to share your positive experience with us. We're thrilled that you enjoyed the service apartments and appreciated the independence and privacy they offer, especially for families. Your recommendation means a lot to us!Warm regards,
10/10 Excellent
Len-len
Voyage en famille
1 avr. 2024
Len-len
Séjour de 1 nuit en mars 2024
Réponse de Zig Zag Motel le 6 avr. 2024
Dear Len-len,Thank you for your 5-star review! We're pleased to know that you found our accommodations clean and accommodating. We hope to welcome you back soon!Best wishes,
10/10 Excellent
Sarah
31 mars 2024
Sarah
Séjour de 2 nuits en mars 2024
Réponse de Zig Zag Motel le 20 avr. 2024
Dear Sarah,Thank you for your positive review! We're glad you enjoyed your stay.
10/10 Excellent
Lucia Yee Fong
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucia Yee Fong
Séjour de 1 nuit en mars 2024
Réponse de Zig Zag Motel le 6 avr. 2024
Hi Lucia Yee Fong, Thank you for the 5/5 on Expedia.
10/10 Excellent
Komando
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Komando
Séjour de 1 nuit en février 2024
Réponse de Zig Zag Motel le 25 févr. 2024
Thank you, Komando, for your outstanding review and perfect rating! We're delighted to hear that everything was "top of the mark" during your stay with us. It's fantastic to know that you enjoyed our delicious food and found our property to be a great place to be. We're thrilled that you appreciated the amazing mountain view and that your stay was perfect. We can't wait to welcome you back again soon for another wonderful experience at our establishment!
6/10 Satisfaisant
David
25 févr. 2024
Les points forts : Propreté et personnel et service
David
Séjour de 1 nuit en février 2024
Réponse de Zig Zag Motel le 16 mars 2024
Hi David,Thank you for taking the time to share your feedback with us. We're glad you appreciated the tasteful renovations in our rooms and found the king-size bed comfortable. We apologize for any inconvenience caused by the parking spaces; as of 4 March 2024, they have been newly replanted. Your comments regarding soundproofing will be shared with our team for further improvement. We appreciate your valuable feedback and hope to have the opportunity to host you again in the future.Best regards,
10/10 Excellent
April
Voyage en famille avec de jeunes enfants
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
April
Réponse de Zig Zag Motel le 24 févr. 2024
Thank you, April, for your lovely review! We're thrilled that you enjoyed your stay with us, finding it quiet, peaceful, and with friendly and helpful staff. We'll be sure to share your kind words with our team.We look forward to welcoming you back soon!
10/10 Excellent
Jenny
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jenny
Séjour de 1 nuit en février 2024
Réponse de Zig Zag Motel le 24 févr. 2024
Thank you, Jenny, for your wonderful review! We're delighted that you had a comfortable stay with us and enjoyed the clean and comfortable room. It's great to hear that you had a positive dining experience at Frankie's and found the food great, despite it being busy. We're glad our staff could provide excellent service and were helpful during your visit. We appreciate your recommendation and look forward to hosting you again soon!
10/10 Excellent
Kim
Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en février 2024
Réponse de Zig Zag Motel Team le 15 févr. 2024
Thank you so much for your continued support and for choosing to stay with us for the third time! It's always a pleasure to welcome you back, and we look forward to seeing you again for many more enjoyable stays in the future!
8/10 Bien
Mana
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mana
Séjour de 1 nuit en janvier 2024
Réponse de Zig Zag Motel le 31 janv. 2024
Dear Mana,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a very lovely stay! Our team works hard to provide positive experiences, and we appreciate your kind words.We hope to have the pleasure of hosting you again in the future. Safe travels, and we look forward to welcoming you back!Best regards,
10/10 Excellent
Kim
Voyage en couple
7 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en janvier 2024
Réponse de The Zig Zag Motel le 10 janv. 2024
Dear Kim,Thank you for being a returning guest at our hotel! We're thrilled to hear that you had a second enjoyable stay, finding the rooms comfy and the food beautiful. Your positive feedback is truly appreciated, and we look forward to providing you with many more pleasant experiences in the future.Best regards,The Zig Zag Motel Team
10/10 Excellent
Paul
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en janvier 2024
Réponse de Guest Services | Zig Zag Motel le 10 janv. 2024
Dear Paul,Thank you for taking the time to share your positive experience! We're delighted to know that you enjoyed your stay in our nice, big rooms and found them in great condition. It's fantastic to hear that our restaurant left a fabulous impression, and we're grateful for your compliments on our friendly and helpful staff. We hope to welcome you back for another wonderful stay.Warm regards,The Zig Zag Motel Team
8/10 Bien
Mandy
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Mandy
Séjour de 1 nuit en décembre 2023
Réponse de The Zig Zag Motel le 5 janv. 2024
Dear Mandy,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the quiet and spacious atmosphere of our property.We've taken note of your comments regarding the seating in the living room and the condition of the bathroom shower door. Your insights are valuable to us, and we'll certainly look into addressing these aspects to enhance our guests' experience.We appreciate your constructive feedback and hope to welcome you back for an even more enjoyable stay in the future.Best regards,
10/10 Excellent
Stephen
22 déc. 2023
Stephen
Séjour de 1 nuit en décembre 2023
Réponse de The Zig Zag Motel le 23 déc. 2023
Hi Stephen, Thank you, 10 out of 10.
8/10 Bien
Norma
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Norma
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services | Zig Zag Motel le 12 déc. 2023
Hi Geoff,Thank you for the kind 4-star review!Kind Regards,The Zig Zag Motel
10/10 Excellent
Matthew
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services | Zig Zag Motel le 12 déc. 2023
Hi Matthew,Thank you for the kind 5-star review!Kind Regards,The Zig Zag Motel
10/10 Excellent
John
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services | Zig Zag Motel le 12 déc. 2023
Hi John,Thank you for the kind 5-star review!Kind Regards,The Zig Zag Motel
10/10 Excellent
GEOFF
20 nov. 2023
GEOFF
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services | Zig Zag Motel le 12 déc. 2023
Hi Geoff,Thank you for the kind 5-star review!Kind Regards,The Zig Zag Motel
10/10 Excellent
Manuel
19 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manuel
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services | Zig Zag Motel le 19 nov. 2023
Hi Manuel,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed a quiet and clean night during your stay. Providing a peaceful and clean environment for our guests is a top priority for us.We appreciate your feedback, and we look forward to the opportunity to welcome you back for another enjoyable stay.Warm regards,The Zig Zag Motel
10/10 Excellent
Kim
19 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services | Zig Zag Motel le 19 nov. 2023
Hi Kim,Thank you for your glowing review! We're delighted to hear that you loved the big soft bed and the luxurious jetted tub in your room. It's fantastic to know that you enjoyed the room service from our restaurant and found it to be some of the best food you've ever had.We truly appreciate your recommendation, and we can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Warmest regards,The Zig Zag Motel
8/10 Bien
Nikkie
18 nov. 2023
Nikkie
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services | Zig Zag Motel le 22 nov. 2023
Hi Nikkie,Thank you for your 8/10 review!Kind Regards,The Zig Zag Motel
10/10 Excellent
Kenneth
Voyage en couple
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 30 oct. 2023
Hi Kenneth,Thank you for your 5/5 rating and your kind feedback. We're thrilled to hear that you had a perfect overnight stay when you stayed with us for the Halloween night fair. Your comments about the comfortable bed and pillows, along with the cleanliness of the room, are greatly appreciated. We look forward to welcoming you back next year, and if you have any more feedback or specific preferences for your next visit, please don't hesitate to let us know.Warm regards,The Zig Zag Motel
10/10 Excellent
Judith
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 23 oct. 2023
Hi Judith,Thank you for sharing your feedback with us. We're thrilled to hear that you found your stay very clean, quiet, and that you received excellent check-in service.Your comfort and satisfaction are important to us, and we're delighted that we were able to provide you with a peaceful and pleasant experience. We look forward to welcoming you back in the future.Warm regards,The Zig Zag Motel
10/10 Excellent
Debra
19 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Debra
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 23 oct. 2023
Hi Debra,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a quick check-in and that you found your room comfortable and clean. Your comfort and satisfaction are our top priorities, and we're pleased to have met your expectations.We're especially glad to know that you appreciated the electric blanket – it's our pleasure to provide those extra touches to make your stay even more enjoyable.We look forward to the opportunity to host you again in the future.Warm regards,The Zig Zag Motel
6/10 Satisfaisant
Mitchell
15 oct. 2023
Les points forts : Propreté
Les points faibles : Équipements
Mitchell
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services | Zig Zag Motel le 17 oct. 2023
Hi Mitchell,Thank you for the 3 star rating.Kind Regards,The Zig Zag Motel
8/10 Bien
Ben
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 17 oct. 2023
Hi Ben,Thank you for sharing your feedback with us. We're pleased to hear that you found the bed very comfortable. Your comfort is important to us, and we're glad to know that you had a good night's sleep.We also appreciate your comments about the shower and toilet being a bit cramped. Your feedback is valuable, and it helps us identify areas for improvement. We'll take your comments into consideration as we continue to enhance our accommodations.If you ever have more feedback or specific preferences during your next visit, please don't hesitate to let us know. We look forward to the opportunity to host you again in the future.Warm regards,The Zig Zag Motel
10/10 Excellent
Krishneel
8 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful rooms
Krishneel
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 17 oct. 2023
Hi Krishneel,Thank you for sharing your feedback with us! We're delighted to hear that you found the room you stayed in nice and clean, and you rated it 10/10. Your comfort and satisfaction are our top priorities, and we're thrilled to see that your experience was exceptional.We look forward to the opportunity to host you again in the future.Warm regards,The Zig Zag motel
10/10 Excellent
George
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services | Zig Zag Motel le 17 oct. 2023
Hi George,Thank you for the 5-star rating!Kind Regards,The Zig Zag Motel
8/10 Bien
Stephen
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en septembre 2023
Réponse de Guest Services | Zig Zag Motel le 19 sept. 2023
Hi Stephen,Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience or discomfort you experienced due to the hole in the lawn area. We take guest safety seriously, and we're committed to addressing this issue promptly to ensure it doesn't happen again in the future.Your feedback is valuable to us, and we appreciate your candor in sharing your experience.We hope you'll give us another opportunity to provide you with a truly enjoyable and safe stay in the future. Thank you for choosing to stay with us, and we look forward to having you back as our guest.Kind Regards,The Zig Zag Motel
10/10 Excellent
Jody
Voyage en famille, Voyage en groupe
17 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jody
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services | Zig Zag Motel le 19 sept. 2023
Hi Jody,We're pleased to hear that you found our motel suitable for families, particularly because of our larger rooms. Providing spacious accommodations for families is important to us, and we're glad you found our rooms accommodating for your needs.If you have any specific suggestions or requests to make your future stays even more family-friendly, please feel free to share them with us. We look forward to welcoming you and your family back in the future and providing you with another enjoyable experience. Thank you for choosing us as your accommodation destination!Kind Regards,The Zig Zag Motel
10/10 Excellent
dan
Voyage en groupe
11 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
dan
Séjour de 1 nuit en septembre 2023
Réponse de The Zig Zag Motel le 11 sept. 2023
Thank you for the 5/5.
10/10 Excellent
Mark
Voyage en famille avec de jeunes enfants
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mark
Séjour de 2 nuits en septembre 2023
Réponse de The Zig Zag Motel le 8 sept. 2023
Dear Mark,Thank you for your fantastic review! We're delighted to hear that you had a great experience with our staff and enjoyed our amazing restaurant. Your feedback motivates us to continue providing the best service possible. We hope to welcome you back soon for another memorable stay.Best regards,
10/10 Excellent
Peter
Voyage d’affaires
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en septembre 2023
Réponse de The Zig Zag Motel le 8 sept. 2023
Dear Peter,Thank you for your 5-star review! We're glad you enjoyed your stay with us. If there's anything specific you loved about your visit or any suggestions you have for improvement, please feel free to share. We value your input and look forward to serving you again.Best regards,
10/10 Excellent
Helen Michelle
Voyage en famille
31 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helen Michelle
Séjour de 1 nuit en août 2023
Réponse de The Zig Zag Motel le 8 sept. 2023
Dear Helen,Thank you for your review. We noticed that you mentioned the restaurant on-site and the costs. We'd love to hear more about your experience and any suggestions you might have to enhance your dining experience with us. Your feedback is important, and we aim to make every aspect of your stay exceptional.
10/10 Excellent
Lynne
27 août 2023
Lynne
Séjour de 1 nuit en août 2023
Réponse de The Zig Zag Motel le 8 sept. 2023
Dear Lynne,Thank you for your perfect rating! We're thrilled to see that you had a 10 out of 10 experience with us. If you have any comments or specific highlights from your stay that you'd like to share, please feel free to let us know. We can't wait to welcome you back for another outstanding visit.Best regards,
10/10 Excellent
Carol
16 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ZigZag Apartments
Carol
Séjour de 2 nuits en août 2023
Réponse de Guest Services | Zig Zag Motel le 16 août 2023
Hi Carol,Thank you so much for taking the time to share your experience at ZigZag Apartments in Lithgow! We're thrilled to hear that you had an amazing weekend and found the accommodations to be clean and comfortable. Your recommendation means a lot to us. We appreciate your feedback regarding the outside appearance of the building and will definitely consider your input for future improvements. We're glad that despite this, you still enjoyed the lovely interior. We hope to welcome you back again for another wonderful stay. If you have any more suggestions or comments, please don't hesitate to let us know. Safe travels and warm regards!Kind Regards,The Zig Zag Motel
10/10 Excellent
Jo
13 août 2023
Jo
Séjour de 1 nuit en août 2023
Réponse de The Zig Zag Motel le 8 sept. 2023
Dear Jo,Thank you for your positive review! We're delighted to hear that you had a great experience with us. If you have any additional comments or suggestions on how we can make your next stay even better, please don't hesitate to share. Your feedback is greatly appreciated.Best regards,
8/10 Bien
Erin
Voyage en couple
10 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en août 2023
Réponse de The Zig Zag Motel le 11 août 2023
Hi Erin,Thanks for your review! We're glad you enjoyed our spa room. It's fantastic to hear that Frankie's restaurant and the cocktails left such a positive impression on you. We look forward to your next visit.Best regards,
10/10 Excellent
Leanne
Voyage en famille
18 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort in the cold Climate
Leanne
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services | Zig Zag Motel le 19 juil. 2023
Hi Leanne,Thank you for choosing our motel for your recent stay and for sharing your wonderful experience with us. We're delighted to hear that you and your grandson had a lovely time exploring the Zig Zag Railway.It brings us great joy to know that our staff provided you with lovely service throughout your stay. We believe that exceptional service is key to creating memorable experiences, and we're thrilled that our team met your expectations.We're also glad that you enjoyed the excellent and tasty dinner at our restaurant. Our talented chefs take pride in crafting delicious dishes, and we're delighted that you found them to your liking. It's also wonderful to hear that the service was quick and friendly, making your dining experience even more enjoyable. Cheers to the lovely cocktails as well!Thank you once again for your kind words. We appreciate your feedback and hope to have the pleasure of welcoming you and your grandson back in the future for another enjoyable stay.Warm regards,The Zig Zag Motel
8/10 Bien
Qingyun
Voyage en famille
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Qingyun
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Bin
Voyage en famille
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bin
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services | Heritage Inn le 10 juil. 2023
Hi Bin,Thank you for taking the time to share your review of our motel. We appreciate your feedback and are delighted to hear that you found your stay with us to be clean, quiet, and roomy.Creating a comfortable and welcoming environment for families is a priority for us, so we're glad to know that our accommodations were suitable for your needs, even with two overgrown teenagers. We understand that space is crucial when travelling with older children, and we strive to provide rooms that can accommodate families of all sizes.Our housekeeping team works diligently to maintain high standards of cleanliness throughout the property, ensuring that each guest experiences a pleasant and hygienic stay. We're thrilled to hear that our efforts have met your expectations.We hope that you and your family were able to enjoy a peaceful and restful stay with us. Thank you once again for choosing our motel, and we look forward to welcoming you and your family back in the future.Kind Regards,The Zig Zag Motel
8/10 Bien
LOUISE
2 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LOUISE
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services | Zig Zag Motel le 10 juil. 2023
Thank you for leaving a 4-star review!
10/10 Excellent
David
1 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en juin 2023
Réponse de The Zig Zag Motel le 2 juil. 2023
Dear David,Thank you for your perfect rating! We're glad you had a great stay at Zig Zag. We look forward to welcoming you back in the future.Best regards,The Zig Zag Team
6/10 Satisfaisant
Tiffany
15 juin 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Tiffany
Séjour de 1 nuit en juin 2023
Réponse de The Zig Zag Motel le 18 juin 2023
Dear Tiffany, thank you for your feedback regarding your recent stay at Zig Zag Motel. We apologize for the inconvenience you experienced with the cold showers in Room 22. Our maintenance team has been notified, and we will ensure that the issue is promptly addressed to ensure our guests have a comfortable and enjoyable stay. We appreciate your valuable feedback and hope to have the opportunity to serve you better in the future. Please don't hesitate to reach out if you have any further concerns. Thank you.
10/10 Excellent
Sahilpreet
Voyage en famille
14 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sahilpreet
Réponse de The Zig Zag Motel le 18 juin 2023
Dear Sahilpreet, thank you for choosing Zig Zag Motel and for leaving such a positive review on Expedia. We're delighted to hear that you had a great stay with us. Our team works hard to provide a memorable experience for our guests, and it's always rewarding to receive such positive feedback. We appreciate your support and hope to welcome you back for another excellent stay in the future. Thank you!