Façade de l’hébergement

Avis sur RiverWalk Resort at Loon Mountain

3.5 out of 5
RiverWalk Resort at Loon Mountain
22 South Mountain Drive, Lincoln, NH

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 418 avis sur 612." "
Note des voyageurs de 8 (Bien), d’après 128 avis sur 612." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 612." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 612." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 612." "

9,4/10

Propreté

9,2/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

laurence

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel magnifique , personnel très gentil! On s’y sent bien
Séjour de 2 nuits en mai 2024

10/10 Excellent

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018
Réponse de Elizabeth le 2 sept. 2018
Thanks for the 5 stars, Francis!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en juillet 2018
Réponse de . le 1 août 2018
.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

M4TH13U , Ville Québec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Neuf et presque fini.
Bel hotel style condo avec TOUS les commodité. Poêle, réfrigérateur, micro-onde, lave-vaisselle, cafetière et ustensiles inclus. Manque petits détails : Pas de porte-savon dans la douche, eau chaude très longue avant de sortir. Nous devions la laisser couler au moins 5 min et plus avant de sentir de la chaleur. Choisir chambre avec balcon. Dans l'ensemble, très très bien !

10/10 Excellent

Zachary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tia

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joe

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Has a spa winery and restaurant as well as a beautiful river walk from property. Close to shopping and dinning.
Séjour de 1 nuit en avril 2024
Réponse de The RiverWalk Team le 7 mai 2024
Thank you for staying with us! We're so pleased that you enjoyed your stay and the area! We look forward to welcoming you again!

6/10 Satisfaisant

Mandy

Voyage en famille
Les points forts : Équipements
So, a couple notes. First, there was crud on our door on the outside that looked like bloody snot. Second, we got back to our a room after swimming after 10 and realized the fireplace and tv remotes were not working (or the devices were not working) and didn't want to deal with calling the desk at that hour. Third, there were definitely teenaged looking people doing very dirty deeds in the inside hot tub, and although there are cameras, no one came to stop them. Fourth, less obnoxious but there was a family outside DOMINATING the pool area with extremely loud music etc etc. They were fun, kind, generous and sweet - but it was loud. I do enjoy this place - but our first visit in the fall was a bit more clean and peaceful than this stay.
Séjour de 1 nuit en avril 2024
Réponse de The RiverWalk Team le 7 mai 2024
Thank you very much for taking the time to let us know about your recent stay with us. I'm sorry to hear that your experience was not extraordinary and do hope that you brought these issues to the attention of our guest services team who are available 24 hours to address any and all concerns. Although we do have cameras, they are not monitored constantly, unfortunately. We appreciate your feedback and can uses your comments as a way to improve. We do hope to welcome you again!

8/10 Bien

jennifer

Les points forts : Propreté
Séjour de 2 nuits en avril 2024
Réponse de The RiverWalk Team le 7 mai 2024
Thank you! We appreciate you taking the time to leave a review! We're thrilled you enjoyed your stay.

6/10 Satisfaisant

Jeanne, Plymouth

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No breakfast available at the site, and the place the girl sent us to was closed. so a poor start for our trip
Séjour de 1 nuit en avril 2024
Réponse de The RiverWalk Team le 7 mai 2024
I'm so sorry to hear that you were not completely satisfied with your stay. The Toast at La Vista does close for a couple of weeks in the spring - We will pass on your comments to the management team at La Vista. Thank you for staying with us and we hope to see you again.

10/10 Excellent

tracey

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful resort, many options for all ages. Friendly staff. And the pools are perfect!
Séjour de 2 nuits en avril 2024
Réponse de The RiverWalk Team le 7 mai 2024
We appreciate you choosing to stay with us at RiverWalk and we look forward to serving you again!

8/10 Bien

Anthony

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de The RiverWalk Team le 7 mai 2024
Thanks for your feedback! We look forward to welcoming you again!

10/10 Excellent

Peyton

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hot tub was amazing!
Séjour de 1 nuit en mars 2024
Réponse de The RiverWalk Team le 7 mai 2024
So glad you enjoyed your stay!

8/10 Bien

shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

4/10 Médiocre

Deanna

Les points forts : Propreté
Séjour de 1 nuit en février 2024

10/10 Excellent

Eileen

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love it
Séjour de 3 nuits en février 2024

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful place to stay
Séjour de 1 nuit en février 2024

4/10 Médiocre

steve

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
A disappointing visit to River Walk
We were excited to stay at Riverwalk, since it looked like a high-end resort (as advertised). But there were many issues that we encountered. First, the restaurant was not open which was a surprise, and this was not what the check in person told up. We were looking forward to dining in their restaurant. Then the restaurant was not open for breakfast the following day - which was disappointing. (the days & times for the restaurant was buried in the restaurant page - but the info was not clear). The room and bed were comfortable, and the room was clean but one of our party could not even get into bed because there was only 8 inches between the bed and wall. so, they had to crawl up and into the bed. Our room was on the 3rd floor, and it was noisy, and we often heard kids and guests out in the hallway. So overall - a very pretty property, and in a nice location, but it was not up to other "resorts" we have routinely stayed at.
Séjour de 1 nuit en février 2024
Réponse de The RiverWalk Team le 15 févr. 2024
Thank you for staying with us! We are so glad to know that you found your room clean and comfortable. We do offer a variety of room types and some are more spacious than others. I'm sorry to hear that you were disappointed with the hours of La Vista, which is always closed on Wed for dinner and Wed/Thu for breakfast. I will pass your comments on to the restaurant management team as they are an independently run company. February is a very busy month for us, for a quieter visit, I would recommend late spring - it's a lovely time to visit the White Mountains. We would welcome the opportunity to host you again.

2/10 Horrible

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Tg le 13 févr. 2024
I'm sorry that you were unhappy with your room when you arrived Sunday. We have relayed all of your comments made on your google review and to our Real Estate team to our Executive Housekeeper so that the issues that you encountered can be addressed and avoided in the future. We do have a very high standard and we fell short in your case, and we sincerely apologize for the dust in your room. I understand that you were very pleased and complimentary of Samantha, the front desk supervisor, when she met you at your room, personally took you to a new room to ensure that you were satisfied and further discounted your reservation. Samantha additionally offered you both breakfast vouchers and a complimentary wine tasting, which you declined. I hope that once you were in your new room you were able to enjoy the resort and facilities and Polly’s Pancake Parlor! We do look forward to the opportunity to welcome you again.

10/10 Excellent

Jennifer

Séjour de 1 nuit en février 2024

10/10 Excellent

Eugenia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely love the outdoor heated pool For winter use, and the hot tub. Excellent food & drinks at the restaurant.
Séjour de 1 nuit en février 2024

10/10 Excellent

Shelby, Plymouth

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My husband and I had the absolute best little ski getaway this past week! From the check in to dinner at La vista - food was amazing (especially the brick oven pizza!) we have had an unbelievable experience! All the staff were exceptional and helpful. Our studio room was cozy and just what we needed. Also huge shout out to Stacy - head of housekeeping for sending us my husband’s snow board boots after we left them in the closet!
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

4/10 Médiocre

aziz

Séjour de 2 nuits en janvier 2024
Réponse de The Riverwalk Team le 25 janv. 2024
I'm sorry to see that you were unhappy with your stay and would appreciate the opportunity to discuss. Thank you for your feedback.

8/10 Bien

Carissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de The RiverWalk Team le 25 janv. 2024
So glad you enjoyed your stay! We appreciate you taking the time to leave feedback!

10/10 Excellent

yaniv

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de The RiverWalk Team le 25 janv. 2024
Thank you for taking the time to let us know you enjoyed your stay! We appreciate your choosing RiverWalk and look forward to the opportunity to welcome you again.

8/10 Bien

Robert

Séjour de 1 nuit en janvier 2024

10/10 Excellent

steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

8/10 Bien

Mandy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pretty cool for an overnight with my kiddo
The people involved in the service desk, check in, even the guy sent to tell me I could go in the pool with my kiddo even though the "gate" was down - were all very friendly. My kid had a blast. There were some little issues, like apparently the outdoor area near the pool and hot tub are usually heated, that was broken, the "bubbles" in the hot tubs were temperamental, the heat in the indoor hottub area wasn't working. And one singular person was a little "snooty" mentioning we should have had a reservation at the restaurant - which we arrived promptly at 5, offered to get take out instead, and the place was nearly empty for the full 30 minutes we were in there. Also, no breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de The RiverWalk Team le 21 nov. 2023
Thank you for choosing to stay at RiverWalk, we appreciate your feedback and are so happy to know that you enjoyed your stay with us. Our engineering team is working diligently to remedy the pool area heating issue and have finally been able to locate some hard to find parts! We will pass your comments about the restaurant on to their owner and management team. We look forward to the opportunity to welcome you again!

10/10 Excellent

Ana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property! The room was very spacious and comfortable. The shopping village across the parking lot was great. Lots of options for dinnning!
Séjour de 1 nuit en octobre 2023
Réponse de The Riverwalk Team le 5 nov. 2023
We are so glad you enjoyed your stay and the surrounding area! Thank you for choosing RiverWalk - we appreciate your feedback and your business

10/10 Excellent

Corey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was right on property. Restaurant, bar, wine bar, outdoor hot tub and pool. Very convenient. Service was great.
Séjour de 3 nuits en octobre 2023
Réponse de The Riverwalk Team le 5 nov. 2023
Thank you so much for taking the time to let us know that you enjoyed your stay. We hope to welcome you again!

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de The Riverwalk Team le 5 nov. 2023
Thank you for choosing RiverWalk - we hope to see you again!

10/10 Excellent

Jaime

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this location. Beautiful property-- our 1 bedroom unit was very clean and spacious. Walked to restaurants - we'll be back.
Séjour de 1 nuit en octobre 2023
Réponse de The Riverwalk Team le 5 nov. 2023
We look forward to welcoming you again! Thank you for staying with us. We appreciate your business!

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de The Riverwalk Team le 5 nov. 2023
So glad you enjoyed your stay!

10/10 Excellent

Jia

Voyage en famille
Les points forts : Équipements
Séjour de 1 nuit en octobre 2023
Réponse de The RiverWalk Team le 5 nov. 2023
Thank you for your feedback! We hope to see you again.

10/10 Excellent

Crystal

Séjour de 1 nuit en octobre 2023
Réponse de The RiverWalk Team le 5 nov. 2023
Thank you for staying at RiverWalk -we hope to host you again.

8/10 Bien

DAVID

Séjour de 2 nuits en octobre 2023
Réponse de The RiverWalk Team le 5 nov. 2023
We appreciate you choosing RiverWalk and for your feedback. We hope to serve you again soon!

6/10 Satisfaisant

Donna

Voyage en famille
Les points forts : Personnel et service
There was a lot of space in our room. However, the Murphy bed and sofa bed need to be replaced with 2 queen beds. The maintenance person was so helpful, but overburdened. He had to fix our TV that didn't work when we arrived and we missed an important show.
Séjour de 1 nuit en septembre 2023
Réponse de The RiverWalk Team le 13 oct. 2023
Thank you for your feedback! We have a variety of rooms at our resort with different bedding options, full and mini kitchens and other amenities. We're pleased that you found our staff helpful and apologize for your disappointment. We appreciate your business and your comments and look forward to the opportunity to welcome you again.

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All around great stay!
Séjour de 1 nuit en septembre 2023
Réponse de The Riverwalk Team le 30 sept. 2023
Thank you! We are so pleased that you enjoyed your time with us! We look forward to the opportunity to welcome you again soon!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de The Riverwalk Team le 30 sept. 2023
Thank you for staying with us. We appreciate you and your business and hope to see you again.

10/10 Excellent

Jeff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phenomenal property, can’t wait to visit again when the construction is over
Séjour de 2 nuits en septembre 2023
Réponse de The Riverwalk Team le 30 sept. 2023
So glad you enjoyed your stay! Phase two should be open next summer - we look forward to having you back with us!

10/10 Excellent

Mary Lou

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de The RiverWalk Team le 13 oct. 2023
Thank you for choosing RiverWalk! We appreciate your business and are so glad that you enjoyed your stay. We look forward to the opportunity to welcome you again!

6/10 Satisfaisant

Georges

Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en août 2023
Réponse de The RiverWalk Team le 1 sept. 2023
Thank you for choosing RiverWalk. We appreciate your business

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de The RiverWalk Team le 1 sept. 2023
We are so glad that you enjoyed your recent stay and we hope to see you again soon!

10/10 Excellent

Laurie J

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful. My studio room was much more than I expected. All the staff I encountered were friendly. The restaurant was excellent as was the winery. The pool and hot tub area was large and very enjoyable. I would highly recommend this as a place to stay when in Lincoln.
Séjour de 2 nuits en août 2023
Réponse de The Riverwalk Team le 1 sept. 2023
Thank you for taking the time to let us know about your recent stay - we are so happy that you enjoyed your time with us. We hope to see you again!

6/10 Satisfaisant

Ulla

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel wird umgebaut, hohe Lärmbelästigung durch die Baustelle. Frühstücksrestaurant war zwei Tage in Folge geschlossen.
Séjour de 2 nuits en août 2023
Réponse de The RiverWalk Team le 1 sept. 2023
Thank you for choosing RiverWalk for your recent stay in Lincoln. We appreciate your business.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very modern for a small ski town. This is the spot to go if you want new amenities. The new expansion is being worked on, but this spot is wonderful all around. The large Las Vegas style pool was warm and clean. The rooms clean and modern. The grounds are beautiful.
Séjour de 1 nuit en août 2023
Réponse de The RiverWalk Team le 1 sept. 2023
We are so pleased that you enjoyed your stay with us! We look forward to the opportunity to welcome you again!