Avis sur The GrandResort – Limited Edition by Leonardo Hotels
The GrandResort – Limited Edition by Leonardo Hotels
Amathus Area, Limassol, Limassol District
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
9,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
14 août 2023
Séjour de 3 nuits en août 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Nizar, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
6/10 Satisfaisant
Frédéric
5 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Frédéric
Séjour de 3 nuits en août 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Frederic , Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Raghida
Voyage en famille, Voyage en groupe
30 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Raghida
Séjour de 5 nuits en mai 2022
Réponse de Andreas E Com le 4 juil. 2022
Dear Mrs. Raghida,
Thank you for your recent stay at GrandResort!
We are thrilled to read all your positive review.
We are looking forward to welcoming you back in the future.
Kind regards,
Andreas Potamitis
E-Commerce Manager
10/10 Excellent
Voyageur vérifié
1 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GrandResort Chypre 👌
Voyageur vérifié
Séjour de 1 nuit en septembre 2021
Réponse de Andreas P E Com le 4 juil. 2022
Dear Madam/ Sir,
Many thanks for your stay at our Hotel and for taking the time to share your experience with us.
Your comments are actually helpful and valuable to us and always we thriving to deliver the best service to all of our guests.
We are looking forward to welcoming you back in the future
Kind regards,
Andreas Potamitis
E Commerce Manager
10/10 Excellent
konstantin
2 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EXCELLENT!!!
konstantin
Séjour de 8 nuits en mai 2021
Réponse de Andreas P E Com le 4 juil. 2022
Dear Mr Kostantin,
Many thanks for your stay at our Hotel and for taking the time to share your experience with us.
We are looking forward to welcoming you back in the future
Kind regards,
Andreas Potamitis
E Commerce Manager
10/10 Excellent
Mona, liban
28 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wonderful stay
Mona
10/10 Excellent
Mario, Huningue
26 mai 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Limassol 2015
Mario
10/10 Excellent
Ingeborg, Paris France
18 juin 2010
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grand Resort Limassol
Ingeborg
4/10 Médiocre
GEORGE, Las Vegas
6 mai 2024
GEORGE
Séjour de 3 nuits en mai 2024
2/10 Horrible
Adam
Voyage d’affaires
5 mai 2024
Les points faibles : Propreté et personnel et service
Adam
Séjour de 1 nuit en mai 2024
2/10 Horrible
Shai
Voyage en famille
13 oct. 2023
Les points faibles : Propreté, personnel et service, confort de la chambre
Shai
Séjour de 1 nuit en octobre 2023
Réponse de Yiota Georgiou le 19 oct. 2023
Dear Shai, Thank you for taking the time to share your review. However, we are very disappointed to read your comments regarding an alleged incident that may have happened during your stay. The purpose of this answer is not to go into the specific details of what happened, as during your stay several conversations and we explained that we informed the hotel next door about the noise but nothing was done. We are not responsible for other properties around us. We thank you for raising these issues and providing us with this valuable feedback. Most certainly we will be looking into these issues with our relevant department heads and seeking ways to further improve our service quality. The whole team and I sincerely hope that we may have the pleasure of welcoming you back again in the near future. Yours SincerelyYiota Georgiou Guest Relations Supervisor
8/10 Bien
Tal
Voyage en famille
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tal
Séjour de 4 nuits en septembre 2023
Réponse de Jamie Ellis le 2 oct. 2023
Dear TalThank you for taking the time to share your review We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels
10/10 Excellent
Tal
29 sept. 2023
Tal
Séjour de 4 nuits en septembre 2023
Réponse de Jamie Ellis le 2 oct. 2023
Dear Guest,Thank you for taking the time to share your review and for recommending our hotel!We hope that we will have the pleasure of welcoming you at the GrandResort in the future and offer you the G.R.A.N.D experience and hospitality.Warm RegardsJamie EllisGuest Relations ManagerGrandResort by Leonardo Hotels
10/10 Excellent
Derek
6 sept. 2023
Derek
Séjour de 4 nuits en août 2023
Réponse de Andreas P E Com le 7 sept. 2023
Dear Derek,Thank you so much for taking the time to leave us a positive Review!We are humbled by your glowing feedback and are dedicated to maintaining high standards.We look forward to continuing to provide you with excellent service in the future.Best Regards,Andreas PotamitisEcom Sales Manager
6/10 Satisfaisant
Voyageur vérifié
2 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
A not so good stay
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de Andreas P E Com le 2 sept. 2023
Dear Valued Guest,Thank you so much for taking the time to leave us feedback! We sincerely apologize for any inconvenience you may have experienced with our service. We would appreciate the opportunity to make things right, so please do not hesitate to contact us directly so we can address your concerns for improvement and give us the opportunity to learn and evolve.Best Regards,Andreas Potamitis
8/10 Bien
Imad
Voyage en couple
30 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Imad
Séjour de 2 nuits en août 2023
Réponse de Yiota Georgiou le 31 août 2023
Dear Imad,Warm greetings from the GrandResort by Leonardo. Before going any further we are very pleased to see that you have chosen our hotel for your recent holidays. However, we are very disappointed to read your comments regarding your stay, you got the room type you booked and after your complaint of a lower floor our staff went above and beyond to meet your needs and relocated you to an upper floor side sea view room. We always listen to our guests needs and try to make their stay at the Grand as comfortable as possible.We will be happy to welcome you back in the near future. Kind regards Yiota Georgiou Guest Relations Supervisor GrandResort by Leonardo
10/10 Excellent
Androniki
Voyage en famille avec de jeunes enfants, Voyage en famille
30 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Androniki
Séjour de 1 nuit en août 2023
Réponse de Andreas P E Com le 30 août 2023
Dear Androniki,Thank you so much for taking the time to leave us a positive review!We always love hearing from satisfied customers like you. Your support means everything to us, and we're grateful for it. We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager
4/10 Médiocre
Georges, Beirut
26 août 2023
Georges
Séjour de 3 nuits en août 2023
Réponse de Andreas P E Com le 19 sept. 2023
Greetings from GrandResort by Leonardo Hotels!Thank you for your review!We're sorry you had a negative experience with our Hotel. Please contact us directly so we can address your concerns and make things right.Best Regards,Andreas PotamitisE Com Sales Manager
10/10 Excellent
STELIOS
25 août 2023
STELIOS
Séjour de 1 nuit en août 2023
Réponse de Andreas P E Com le 27 août 2023
Dear Mr Stelios ,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Voyageur vérifié
24 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel we stayed at in Cyprus
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Andreas P E Com le 24 août 2023
Dear Valued Guest,Thank you so much for taking the time to leave us a positive review! We're thrilled you had a wonderful experience with our Hotel. Your kind words mean the world to us, and we're honored to have earned your trust and support.We look forward to continuing to provide you with excellent service.Best Regards,Andreas Potamitis
10/10 Excellent
Zeid
Voyage en famille
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zeid
Séjour de 6 nuits en août 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Zeid,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Yasmin
Voyage en famille avec de jeunes enfants
6 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yasmin
Séjour de 6 nuits en juillet 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Yasmin,Greetings from GrandResort by Leonardo Hotels!Thank you so much for taking the time to leave us a positive review! We're overjoyed to hear you had a wonderful experience with our Hotel. We will transfer your review to all our staff to show them an appreciation for making you feel special.We look forward to serving you again in the future and exceeding your expectations once more.Best Regards,Andreas PotamitisE Com Sales Manager
8/10 Bien
Sergei
19 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sergei
Séjour de 7 nuits en juillet 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Mr Sergei,Many thanks for your stay at our Hotel and for sharing your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis, E-Commerce Manager
10/10 Excellent
Debbie
10 juil. 2023
Debbie
Séjour de 1 nuit en juin 2023
Réponse de Andreas P E Com le 19 août 2023
Dear Mrs Debbie,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Jeanette
Voyage d’affaires
21 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeanette
Séjour de 2 nuits en juin 2023
Réponse de Andreas Potamitis le 28 juin 2023
Dear Jeanette, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
6/10 Satisfaisant
Fiona
Voyage en couple
15 juin 2023
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Fiona
Séjour de 1 nuit en juin 2023
Réponse de Andreas P E Com le 17 juin 2023
Dear Fiona ,Thank you for staying at our Hotel and for taking the time to share your experience with us.Kindly note that our hotel has been renovated 3 years ago and we are closing next winter for a renovation that will change completely our Hotel.We are looking forward to welcoming you back in the future. Kind regards,Andreas Potamitis E-Commerce Manager
10/10 Excellent
Max
11 juin 2023
Max
Séjour de 2 nuits en juin 2023
Réponse de Andreas P E Com le 14 juin 2023
Dear Max, Many thanks for your stay at our Hotel and for taking the time to share your experience with us .We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Sam
3 juin 2023
Les points forts : Propreté et personnel et service
Sam
Séjour de 4 nuits en mai 2023
Réponse de Andreas P E Com le 6 juin 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us we will transfer your good comments to our Front Office Employees. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
8/10 Bien
Dafna
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
נחזור שוב
Dafna
Séjour de 1 nuit en mai 2023
Réponse de Andreas P E Com le 31 mai 2023
Dear Dafna,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Prasanthi
Voyage en famille avec de jeunes enfants
17 avr. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Prasanthi
Séjour de 4 nuits en avril 2023
Réponse de Andreas P E Com le 23 avr. 2023
Dear Mrs Prasanthi,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Phaedon
1 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Phaedon
Réponse de Andreas P E Com le 1 nov. 2022
Dear Pheadon, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Barbara
Voyage en famille
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 3 nuits en octobre 2022
Réponse de Andreas P E Com le 17 oct. 2022
Dear Barbara, Thank you for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Georgios
14 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Georgios
Séjour de 1 nuit en octobre 2022
Réponse de Andreas Potamitis le 16 oct. 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis
6/10 Satisfaisant
Alexander
11 oct. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Alexander
Séjour de 4 nuits en octobre 2022
Réponse de Andreas P E Com le 13 oct. 2022
Dear Alexander,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
gaby
Voyage en famille
11 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gaby
Séjour de 4 nuits en octobre 2022
Réponse de Andreas P E Com le 12 oct. 2022
Dear Gaby,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
GABRIEL
9 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GABRIEL
Séjour de 5 nuits en octobre 2022
Réponse de Andreas P E Com le 10 oct. 2022
Dear Gabriel,Thank you for staying at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Hagit
Voyage en couple
21 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hagit
Séjour de 4 nuits en septembre 2022
Réponse de Andreas P E Com le 25 sept. 2022
Dear Hagit,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
10/10 Excellent
Christodoulos
Voyage en famille
18 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christodoulos
Séjour de 1 nuit en septembre 2022
Réponse de Andreas P E Com le 19 sept. 2022
Dear Christodoulos, Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
8/10 Bien
Daniel
Voyage en famille
31 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 10 nuits en août 2022
Réponse de Andreas P E Com le 31 août 2022
Dear Mr Daniel,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas Potamitis E-Commerce Manager
8/10 Bien
Claire
29 août 2022
Claire
Séjour de 2 nuits en août 2022
10/10 Excellent
Ryoko
22 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryoko
Séjour de 4 nuits en août 2022
10/10 Excellent
PAOLO
Voyage en famille avec de jeunes enfants
18 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
PAOLO
Séjour de 3 nuits en août 2022
Réponse de Andreas P E Com le 22 août 2022
Dear Mrs Paola,Many thanks for your stay at our Hotel and for taking the time to share your experience with us. We are looking forward to welcoming you back in the future. Kind regards, Andreas PotamitisE-Commerce Manager
8/10 Bien
yaakov
15 août 2022
yaakov
Séjour de 5 nuits en août 2022
Réponse de Andreas P E Com le 16 août 2022
Dear Valued Guest,
Many thanks for taking the time to share your review on Hotel.com following your recent stay with us!
We are delighted to see that overall you had great stay at GrandResort.
We look forward to welcoming you back to the GrandResort in the future.
Kind regards,
Andreas Potamitis
E Commerce Manager
10/10 Excellent
Anna
Voyage en famille
5 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great holidays, amazing service
Anna
Séjour de 7 nuits en juillet 2022
Réponse de Andreas P le 5 août 2022
Dear Anna,
Thank you for your recent stay at GrandResort!
We are thrilled to read all your positive review.
We are looking forward to welcoming you back in the future.
Kind regards,
Andreas Potamitis
E-Commerce Manager
10/10 Excellent
Christopher
Voyage en famille
2 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Christopher
Séjour de 3 nuits en juillet 2022
Réponse de Andreas P E Com le 2 août 2022
Dear Valued Guest,
Many thanks for taking the time to share your review on Hotels.com following your recent stay with us!
We are very glad to read that you found our Hotel
We look forward to welcoming you back to the GrandResort in the future.
Kind regards,
Andreas Potamitis
E Commerce Manager
8/10 Bien
Elie
Voyage en couple
25 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elie
Séjour de 3 nuits en juillet 2022
Réponse de Andreas P E Com le 26 juil. 2022
Dear Ellie,
Thank you very much for your stay at GrandResort!
We would like to further thank you for your positive comments about cleanness and breakfast.
We look forward welcoming you back in the future for another great vacation.
Best Regards,
Andreas Potamitis
E-Commerce Manager
8/10 Bien
Cemil
24 juil. 2022
Cemil
Séjour de 1 nuit en juillet 2022
Réponse de Andreas P E Com le 26 juil. 2022
Dear Cemil,
Greetings for GrandResort!
We would like to thank you for your recent stay with us and for taking the time to share your feedback, the entire GrandResort team, look forward to welcoming you back soon!
Kind regards,
Andreas Potamitis
E-Commerce Manager
8/10 Bien
Polykarpos
18 juil. 2022
Polykarpos
Séjour de 1 nuit en juillet 2022
Réponse de Andreas P E Com le 20 juil. 2022
Dear Mr Polykarpos,
Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com.
We would like to further thank you for your positive comments .
We look forward to welcoming you back in the future and we hope your next stay with us will be memorable as your previous.
Kind regards,
Andreas Potamitis
E – Commerce Manager
8/10 Bien
Savva
5 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice hotel.
Savva
Séjour de 2 nuits en juillet 2022
Réponse de Andreas P E Com le 6 juil. 2022
Dear Mr. Savvas
Thank you very much for your stay in GrandResort and for taking the time to share your review on Expedia.com.
We would like to show our appreciation for your feedback.
Kindly note that we are working on improving the comments that you have mentioned.
We really delighted to know that you enjoyed your holidays and we look forward to welcoming you back in the future for another great vacation.
Kind regards,
Andreas Potamitis
E-Commerce Sales Manager
10/10 Excellent
Georgia
Voyage en couple
3 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Georgia
Séjour de 1 nuit en juin 2022
Réponse de Andreas P E Com le 4 juil. 2022
Dear Mrs Georgia,
Thank you for your recent stay at GrandResort!
We are thrilled to read all your positive review.
We are looking forward to welcoming you back in the future.
Kind regards,
Andreas Potamitis
E-Commerce Manager