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Avis sur Holiday Inn Lima Miraflores, an IHG Hotel

4 out of 5
Holiday Inn Lima Miraflores, an IHG Hotel
Calle Alfonso Ugarte 117, Miraflores, Lima

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 197 avis sur 246." "
Note des voyageurs de 8 (Bien), d’après 31 avis sur 246." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 246." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 246." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 246." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Sebastien

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre. Service impeccable. Très bon resto. J’y retournerais sans hésiter.
Séjour de 2 nuits en avril 2024
Réponse de Alfonso le 8 mai 2024
Dear Sebastien,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

chrisine

Séjour de 1 nuit en février 2024
Réponse de Alfonso le 13 mai 2024
Dear Chrisine,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact us.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

chrisine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon hôtel : chambres spacieuses très propres, bien insonorisées. Personnel très professionnel, petit déjeuner au top très varié. Je recommande
Séjour de 1 nuit en février 2024

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
C'est ma deuxième fois que j'ivais avec ma femme et on a aimé ca. On retournera encore pour une troixième fois.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Qualité des équipements, draps extra doux, mobiliers sophistiqués de la chambre. Baie vitrée toute hauteur en verre. Séjour de 3 jours agréable, 100 euros la nuit avec petit déjeuners. Bon rapport qualité prix
Séjour de 3 nuits en décembre 2023

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022
Réponse de Jennyfer Melo le 2 juin 2022
Estimado huésped, Gracias por su calificación Estamos felices de que haya disfrutado su estadía en nuestro hotel. Esperamos hospedarlo en futuras ocasiones para ofrecerle una experiencia 10/10 Feliz noche

10/10 Excellent

Thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon mangement de Jenifer
Après quelques petits soucis logistique à notre arrivée, la manager Jenifer a très bien arrangé les choses. L'ensemble du séjour s'est très bien passé dans une suite de 77m2 au 17eme étage.
Séjour de 4 nuits en juin 2021
Réponse de Jennyfer Melo le 30 juin 2021
Dear Mr. Thierry, Firstly I want to thank you for taking the time to give us your feedback about your experience in our hotel, your feedback is really valuable to us in order to be better day by day! On the other hand, we are really happy that our right actions allow to you to have a nice stay. Hope you stay really soon again with us. Kind regards, Jennyfer Melo Front Office Manager Holiday Inn Lima Miraflores Hotel

8/10 Bien

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel located in a safe and quiet neighborhood
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Khristina

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Great location, bad hotel. Shower wasn’t working and rude staff
Séjour de 3 nuits en mai 2024
Réponse de Alfonso le 13 mai 2024
Dear Khristina,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Lima Miraflores.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good breakfast buffet Clean, beautiful hotel
Séjour de 3 nuits en avril 2024
Réponse de Alfonso le 8 mai 2024
Dear Martha,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

Nicole

Séjour de 1 nuit en avril 2024
Réponse de Alfonso le 14 mai 2024
Dear Nicole,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Gustavo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outside guest not allowed. Pool side bar not properly stacked
Séjour de 5 nuits en avril 2024
Réponse de Alfonso le 14 mai 2024
Dear Gustavo,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

wai tim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Alfonso le 8 mai 2024
Dear Wai Tim,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

Mariella

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en avril 2024
Réponse de Alfonso le 14 mai 2024
Dear Mariella,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

ANGEL

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you're looking for a great location center of town good restaurant great neighborhood that's the place for you.
Séjour de 3 nuits en avril 2024
Réponse de Alfonso le 8 mai 2024
Dear Angel,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

Roberto, Fairfax

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in the middle of Miraflores. GREAT, AMAZING customer service.
Séjour de 2 nuits en mars 2024
Réponse de Alfonso le 8 mai 2024
Dear Roberto,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

Luis

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel installations are 10/10. Location it’s perfect.
Séjour de 6 nuits en mars 2024
Réponse de Alfonso le 13 mai 2024
Dear Mr Luis,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact us.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Julian

Séjour de 1 nuit en mars 2024
Réponse de Alfonso le 8 mai 2024
Dear Julian,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at recepcion.limmi@ihg.com.Sincerely,Alfonso Pozo L.Supervisor de RecepciónHoliday Inn Lima MirafloresAv. Ricardo Palma 355, MirafloresT: +51 (1) 614 9696

10/10 Excellent

Etienne, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and service. Very clean.
Séjour de 1 nuit en mars 2024
Réponse de Alfonso le 14 mai 2024
Dear Etienne,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Wilfredo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Te he staff, location everything was perfect. We had a great time.
Séjour de 3 nuits en mars 2024
Réponse de Alfonso le 14 mai 2024
Dear Wilfredo,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

4/10 Médiocre

Maria

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
would not stay again here came early to check in did not give us a room had to pay extra will not come here again
Séjour de 2 nuits en mars 2024
Réponse de JM - Front Office Mngr. le 3 avr. 2024
Dear Maria,We are sorry to hear that you did not have a good perception upon your arrival. However, our check-in time is published in our reservation confirmations and is from 15:00 hrs. This is the reason why your check-in before 09:00 hrs generated the additional charge.We hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Richard, Vancouver

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Alfonso le 14 mai 2024
Dear Mr,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Gualberto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and A1 Staff
Séjour de 4 nuits en mars 2024
Réponse de Alfonso le 14 mai 2024
Dear Mr,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Danay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Alfonso le 14 mai 2024
Dear Danay,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
clean property new renovation
Séjour de 1 nuit en mars 2024
Réponse de Alfonso le 13 mai 2024
Dear Mr Robert,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact us.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Cheryl Adriana Moreno

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EXCELENTE ATENCION Y SERVICIO LA COMIDA RIQUISIMA GENTE AMABLE
Séjour de 3 nuits en février 2024

10/10 Excellent

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

8/10 Bien

Yinghui

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Alfonso le 13 mai 2024
Dear Mr Yinghui,Thank you for taking the time to tell us about your experience at Holiday Inn Lima Miraflores.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact us.Sincerely,Holiday Inn Lima Miraflores Hotel

10/10 Excellent

Damaris

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo me gustó
Séjour de 2 nuits en février 2024

10/10 Excellent

Mirella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente opção em Lima
Como clientes Gold Hotels.com tivemos upgrade no nosso quarto, o que nos deixou em uma excelente suíte. A equipe é super gentil, as dependências do hotel são novas e estão em excelente estado. O café da manhã é excelente. Os amenities poderiam ser melhores.
Séjour de 6 nuits en février 2024

10/10 Excellent

ayach

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was suoerv
Séjour de 4 nuits en février 2024

10/10 Excellent

dong no

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

2/10 Horrible

Hyun

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Hyun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
미라플로레스에 위치에 있어서 안전하고 주변에 식당과 기념품상점이 많아요. 객실도 크고 깨끗합니다. 수영장과 헬스장도 이용가능합니다. 아침식사도 맛있습니다. 주요 관광지는 우버택시를 이용해서 다니면 됩니다. 직원분들도 친절하고 영어로 의사소통이 가능합니다.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Angel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Me sentí muy cómodos y confortable con una buena atención de todos los empleados del hotel
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Lorenzo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
TOP
Sempre al TOP! Professionalità dello staff, cortesia e disponibilità sono il punto forte. Hotel moderno ed accogliente. Super consigliato
Séjour de 10 nuits en janvier 2024

10/10 Excellent

W david

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Milagros

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very secured and clean hotel, bad restaurant
This Hotel in Miraflores - Lima - Peru was very good. The best for me was the security. Many people on the entrance and lobby making sure nobody that was not a guest can get into the hotel. Good location, close to good restaurants and cafes. The service was good, just one complaint: the shower floor needs an anti-slip rug. We have to use the towels on the shower floor to avoid an accident. Another complaint: the breakfast buffet was nothing special, very few options, low quality and too expensive. This hotel deserves a better restaurant. We went to Casa Andina Premium for the breakfast buffet that was cheap, plenty of options and exceptional. Stay there and eat somewhere else was the best choice. P.S. The two options of pillows were great (soft and firm), very comfy beds too.
Séjour de 15 nuits en décembre 2023

10/10 Excellent

Ana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

10/10 Excellent

JUAN CARLOS

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buena experiencia
Perfecto Ubicacion, lugar y pais
Séjour de 3 nuits en janvier 2024

10/10 Excellent

HELENA, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente hotel. Bem localizado, limpo e com funcionários super solicitos, bem treinados e muito dispostos a ajudar. Deixamos nossas malas guardadas no hotel enquanto viajamos para Cusco e isso foi um grande diferencial, ja que pudemos levar para Machu Picchu apenas bagagem de mão, o que facilita muito a viagem. Academia de ginástica boa.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Thomas Adam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely helpful. Great service at the front desk and restaurant. Restaurant food was great! Looking forward to returning next year.
Séjour de 10 nuits en décembre 2023

10/10 Excellent

VINESH, Regina

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Carlos

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A Nice hotel to spend a couple of nights in Lima.
Séjour de 8 nuits en décembre 2023

10/10 Excellent

Martin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mantienen la cordialidad siempre
excelente
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Juan

Séjour de 2 nuits en janvier 2024

8/10 Bien

Lloyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel- a bit sterile: very modern. Good location though.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Bielka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel maravilloso
El Hotel la tensión es excelente con mi mascota fueron maravillosos, la ubicación mejor imposible
Séjour de 8 nuits en décembre 2023