2 piscines extérieures, parasols de plage, chaises longues
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Avis sur Latitude 13 Degrees

4 out of 5
Latitude 13 Degrees
43/60 Mphonongo Road, Lilongwe

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 60 avis sur 96." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 96." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 96." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 96." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 96." "

9,2/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Cedric, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel exceptionnel, tous standards confondus

8/10 Bien

Mark, Lincoln

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Latitude 13 is a great destination for a stay in Lilongwe. It is a lovely part of Lilongwe and the rooms are comfortable. The restaurant has a great range of delights. I did find the serves rather large so you will not go hungry. I will definitely return if I am back in Lilongwe.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jessica

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice employees
Really nice employees. I appreciated their willingness to let me leave my huge suitcase at Latitude for two nights while I was away (I came back to Latitude for the rest of the week after that).
Séjour de 2 nuits en février 2024

8/10 Bien

Newton

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Josef

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
13 Degrees
Our stay was amazing
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

benoit

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The place is very beautiful and the pictures are representative. The minus are the prices in the restaurant (quite high - other restaurants in the area are as good if not better for half the price) and part of the staff who are often despondent, uninterested. Safe and quiet area.
Séjour de 7 nuits en décembre 2023

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked that it was very private, quiet and clean. The staff were very friendly and helpful. They made sure we had everything we needed. The food was incredible! We ate so well during our stay there. The spa was fantastic and the gym was well equipped. I would recommend this hotel to everyone.
Séjour de 4 nuits en septembre 2023

4/10 Médiocre

Liza

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Adam

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet and comfortable with excellent restaurant
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Gretchen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best hotel in Lilongwe.
Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Chikondi

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The rooms were not properly cleaned
Séjour de 1 nuit en avril 2023

10/10 Excellent

ALBERT

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very convinient
Séjour de 1 nuit en mars 2023

10/10 Excellent

Marc

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicely appointed property with pleasant staff, reliable power and Internet
Séjour de 6 nuits en février 2023

10/10 Excellent

Anne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is one of my favourite hotels . Great peaceful atmosphere to relax. Friendly staff and spacious unusual style rooms

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Diana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Mercy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is clean and they serve very delicious food
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Kristen

Voyage d’affaires
Les points faibles : Personnel et service
When I arrived with a confirmed reservation from Expedia, I was told there was no more room at the inn. That's it. Sorry, we don't have a room. I was told that somehow my reservation with Expedia did not "come through" despite having the confirmation in hand. My driver had left by that point, so after a long day of travel and no luggage, I was just left standing there with a reservation in hand and no place to stay. Finally my colleague had the good sense to ask them to make me a reservation elsewhere and transport me for free. They tried to make me a reservation at a "cheaper" nearby hotel that I knew nothing about. I declined and asked for the Sunbird, where I have stayed before and at least I know. They called their driver and did not tell him the ride was on the house. When he dropped me off, he asked me to pay, which I also declined, but did tip him. I am unhappy that they shrugged off a reservation and made NO effort to find me a room at their own hotel or elsewhere. You'd think they would have a protocol for when they screw up like this. The manager was less help than the original staff member. Very officious at letting me know that nope - no rooms, and yup - that is a legit reservation. So who gets the 0 - Expedia or this place?
Séjour de 1 nuit en août 2022

4/10 Médiocre

Anton

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel is supposed to have a "French ambiance" as it has lots of old, rusty metal furniture pieces, mismatched chairs, etc. It probably had its better days, but those days are long gone 😞 We had a 2-bdr apartment... Shower doesn’t drain, leaking downstairs, massive mold and dry rot issues, kitchen cabinets don't open (no knobs). The swimming pool area is open to non-guests. The bedding was good. An ok restaurant. This was the worst hotel among our 28 different hotels/lodges in southern Africa.
Séjour de 1 nuit en août 2022

10/10 Excellent

Luc

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent dining experience and the apartment is lovely. Worth it…
Séjour de 3 nuits en mai 2022
Réponse de Latitude 13 le 9 juil. 2022
Thank you so much for staying with us and your positive feedback

10/10 Excellent

wezzie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2022

10/10 Excellent

Nkrumah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place is beautiful and well maintaibed. They pay attention to detail in every way. The staff is courteous and the food is excellent. It has a cosy intimate feel.
Séjour de 3 nuits en mars 2022
Réponse de Lat 13 le 13 mars 2022
Dear Nkrumah, We are most delighted that you enjoyed your stay with us and we appreciate the time you took to give your feedback. We do hope to host you again soon! Kind regards, Latitude 13 Team

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Malawi stay
Latitude 13 was a nice location and hotel compared to majority of the hotels in Malawi. The service was great, staff is very friendly and accommodating. The was a leak in my bathroom though.
Séjour de 1 nuit en janvier 2022
Réponse de Lat 13 le 24 janv. 2022
Dear Anonymous Traveller, Thank you for your feedback, we appreciate the time you took to let us know of your stay in our property. We are sorry you had experienced a leak in your bathroom. We are currently through the process of maintaining our rooms and we assure you that this will not be a problem during your next stay with us. Kind regards, Latitude 13 Team

10/10 Excellent

Megan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay, for the second time. The food is great and they accommodated my requests. Front desk staff is courteous, helpful, and readily available.
Séjour de 1 nuit en décembre 2021
Réponse de Lat 13 le 9 déc. 2021
Dear Megan, Thank you for your positive feedback. We are glad that you had a lovely time with us and we look forward to hosting you again soon! Kind regards, Latitude 13 Team

8/10 Bien

John Philip

Voyage d’affaires
Les points forts : Personnel et service et équipements
Gardens, food and service excellent. Junior suites rather 70's and health and safety not good on planking floors on deck and lack of hand rail on stairs. Water brown coming out of taps and smells strongly of rust
Séjour de 6 nuits en novembre 2021
Réponse de Lat 13 le 15 nov. 2021
Dear John, Thank you for your feedback and we appreciate the points raised. We will surely work on these issue to ensure you have a better stay next time. Kind regards, Latitude 13 Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Lat 13 le 4 nov. 2021
Dear Valued Guest, Thank you for the lovely ratings! We appreciate this and hope to host you again! Kind regards, Latitude 13 Team

10/10 Excellent

Stella

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Die Grand Suite ist großzügig. Die Schlafzimmer haben große bequeme Betten. Die gesamte Ausstattung ist außergewöhnlich. Überall auf der Hotelanlage findet man besondere Dekorationsdetails. Die Möbel sind zum größten Teil richtige Kunstwerke. Das Essen im Restaurant ist hervorragend und das gesamte Personal ist sehr aufmerksam und freundlich. Wenn ich nochmal nach Lilongwe komme dann nur dieses Hotel!
Séjour de 1 nuit en octobre 2021
Réponse de Lat 13 le 24 oct. 2021
Dear Stella, Thank you for staying with Latitude 13. We are glad that you had a great time with us and we look forward to hosting you again next time. Kind regards, Latitude 13 Team

10/10 Excellent

Márcio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Lat 13 le 24 oct. 2021
Dear Marcio, We are ever so glad to host you and value you as one of our most loyal clients. We thank you for appreciating our property. Please do not hesitate to contact us should you need any further assitance. Kind regards, Latitude 13 Team

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely amazing experience
Séjour de 1 nuit en octobre 2021
Réponse de Lat 13 le 21 oct. 2021
Dear Ian, Thank you for your feedback. We are happy that you had an amazing time with us here at Latitude. We look forward to hosting you in the near future. Kind regards, Latitude 13 Team

8/10 Bien

Douglas Arthur, Springdale

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great atmosphere. Good food. No assistance with luggage from car parking lot to registration
Séjour de 2 nuits en septembre 2021
Réponse de Lat 13 le 27 sept. 2021
Dear Douglas, Thank you for staying with us. We appreciate the feedback and will hope that you will stay with us again. Kind regards, Latitude 13

10/10 Excellent

Márcio

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Felling at home in Lilongwe
Very good hotel, with great bedrooms which makes you feel that you are not simply inside 4 walls when staying away from home. The surrounding garden and common spaces are great and very well taken care. Bed is comfortable, with mosquito net in case needed. The service is excellent ! The only less positive aspect is the fact that the curtains on the bedroom do not totally black out. Considering that in some periods of the year the sun rises very early and if you have any issues with some light when sleeping you may need to find other strategies such as eye-cover. Overall the hotel and the service are great !
Séjour de 2 nuits en septembre 2021
Réponse de Lat13 le 15 sept. 2021
Dear Marcio, Thank you for your message and the feedback! We appreciate your comments are are glad that you are enjoying your time here with us at Latitude. Please be assured that we have taken note of your concerns regarding the curtains and we will look to see if we can opt for this in future. Kind regards, Latitude 13 Team

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent hotel where you can relax and feel safe in a peaceful atmosphere. The staff are polite and helpful and the food is good. They have 2 swimming pools and a gym and spa. The rooms are very unique and different from a normal hotel and all are bespoke. My only concern here is that the pool is very cold and also is not cleaned properly and also the suites have stairs which in my opinion I do not consider to be safe with only one rail and a sheer drop the other side ! Would not pass health and safety regulations in my country. But overall I love this hotel and will definitely be returning again. Would highly recommend it to those looking for a place to relax. If hotel can address these small concerns it could become even more excellent.
Séjour de 1 nuit en juillet 2021
Réponse de Lat 13 le 25 juil. 2021
Dear Anonymous Guest, Thank you for staying with Latitude 13 and taking the time to reach out to us on feedback. Please take note that we will look into the matter of the pool and make sure it is up to standard the next time you visit us. The stairs do have quite an eccentric vibe but rest assured they are quite safe. We are glad you had a lovely time with us we look forward to hosting you again! Kind regards, Latitude 13 Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Ok
Séjour de 1 nuit en juin 2021
Réponse de Lat 13 le 28 juin 2021
Dear Anonymous guest, Thank you for staying with Latitude 13!. We do hope you had a lovely time and would love to hear your feedback or any areas where we can improve in. Kind regards, Latitude 13 Team

10/10 Excellent

Phumlani

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Lat 13 le 22 juin 2021
Dear Phumulani, Thank you for your stay with us at Latitude 13! We are glad that you had a lovely time and hope to host you again soon. Kind regards, Latitude 13 Team

10/10 Excellent

Phumlani

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Latitude 13 le 19 juin 2021
Dear Phumulani Dube, Thank you for your review. We are glad that you had a lovely time with us and enjoyed your stay here at Latitude! We hope to host you again in the near future. Kind regards, Latitude 13 Team

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A slice of lush, green heaven in a dusty African city. Perfect for the high-maintenance traveler who needs modern luxuries and good design, or anyone who needs a break from the heat & exhaust fumes of the city.
Séjour de 1 nuit en mai 2021
Réponse de Latitude 13 le 31 mai 2021
Dear Anonymous Traveller, Thank you for your wonderful review and we re glad that you enjoyed your stay with us! We look forward to hosting you again next time. Kind regards, Latitude 13 Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely gorgeous heavenly OASIS in the middle of a bustling African city. I honestly didn't want to leave. Great decor, fabulous staff (Winnie at the front desk is phenomenal) and great food. Great music by the pool on Sunday too. I'm here for work but it felt like a holiday.
Séjour de 1 nuit en mai 2021
Réponse de Latitude 13 le 24 mai 2021
Dear Valued Client, We appreciate the good feedback and are happy that you had a lovely time with us at Latitude! We do hope to host you again soon. Kind regards, Latitude 13 Team

10/10 Excellent

Lesandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great relaxing stay
Stayed here for only one night and it was lovely. I had a garden room suite which was exceptional in both decor and comfort. The amenities were excellent. I utilised the gym which is small but adequate although the one treadmill they have wasn't working. The breakfast and dinner were also very good. Only negative was the price of the drinks which I found to be very very expensive. Otherwise would definitely recommend
Séjour de 1 nuit en décembre 2019
Réponse de Latitude 13 Degrees Team le 4 févr. 2020
Dear Lesandra, Thank you for your feedback and we are delighted that you pleased with the decor, comfort of your room, as well as the amenities. Thank you for enjoying the breakfast and dinner, and we have taken note of all the comments. We look forward to welcoming you back! Kind regards,

10/10 Excellent

Nina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de Latitude 13 Degrees Team le 4 févr. 2020
Dear Nina, Thank you for your response and we are pleased to know that you enjoyed your stay. We look forward to welcoming you back! Kind regards,

8/10 Bien

Benoit

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
I stayed there for business trip! Perfect hotel with a lot of charm. Swimming pool and everything you need! The breakfast is also very good! I highly recommended it.
Séjour de 2 nuits en décembre 2019
Réponse de Latitude 13Degrees Team le 21 déc. 2019
Dear Benoit, Thank you for the feedback and we are delighted you enjoyed the facilities and the breakfast! We look forward to welcoming you back! Kind regards,

8/10 Bien

Rebecca

Les points forts : Propreté, personnel et service, confort de la chambre
A haven in the city
A wonderful retreat that is truly 5 star in so many respects. Attentive service, delicious food and stylish decor. Made use of the modern gym and x2 pools. The one wrinkle is the shower in the room. Pressure was very high (almost painful) and the rusty style of the shower made the water (or shower not sure which) smell coppery for the first few minutes. Otherwise a perfect stay.
Séjour de 1 nuit en octobre 2019
Réponse de Latitude 13 Team le 5 nov. 2019
Dear Rebecca, Thank you for your lovely feedback and we are delighted to hear that you enjoyed the decor, food and service! We have taken note of all the comments and we look forward to welcoming you back!

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hot water was spotty and heat took forever to turn on. My transport to the hotel was over a half hour late and the staff was not very helpful in ensuring I made it to my flight on time. This hotel was not worth the cost
Séjour de 1 nuit en juillet 2019
Réponse de Latitude 13 Degrees Team le 24 août 2019
Dear Guest, Thank you for this feedback and we have taken note of the points raised. We will ensure we work on the above. We look forward to welcoming you back, Kind regards,

8/10 Bien

Annelisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely coming back again..
Séjour de 2 nuits en juillet 2019
Réponse de Latitude 13 Team le 5 juil. 2019
Dear Annelisa, Thank you for your feedback and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon!

6/10 Satisfaisant

Akua

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mai 2019
Réponse de Latitude 13 Degrees Team le 15 juin 2019
Dear Akua, Thank you for the feedback and we look forward to welcoming you back.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful art and set up , lovely space pleasure to be with
Séjour de 2 nuits en mai 2019
Réponse de Latitude 13 Team le 23 mai 2019
Dear Guest, Thank you for your feedback. We look forward to welcoming you back in the near future. Kind regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2019
Réponse de Latitude 13 Team le 23 mai 2019
Dear Guest, Thank you for your feedback and we look forward to welcoming you back soon! Kind regards,

10/10 Excellent

Morten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mai 2019
Réponse de Latitude 13 Degrees le 9 mai 2019
Dear Morten, Thank you for your feedback and we look forward to welcoming you back in the near future! Kind regards,

8/10 Bien

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful, excellent service, amazing style!
I love the decor of the hotel and the service is excellent. Restaurant is the best in Lilongwe. I want to give everything five stars, but the design of the suites isn’t the best. The decor is amazing and aesthetically it is amazing- so beautiful to look at. My main concern is the weak floorboards and slightly scary steps up to the second floor. The entire second floor gives you the feeling of being in an old barn loft- beautiful, but comes with the feeling that you might just fall through. Additionally, the metal cabinet is aesthetically awesome- but makes so much noise when you walk due to the floor boards being so sensitive. The bathroom is beautifully done and toiletries smell great! I think that if renovations were done they should focus on a more stable.... flooring option! Otherwise, what a lovely beautiful space.
Séjour de 1 nuit en avril 2019
Réponse de Latitude 13 Degrees Team le 20 avr. 2019
Dear Emily, Thank you for the review and we are delighted you enjoyed your stay, the service and the decor! We have taken note of the floorboard comment. We hope to welcome you back in the near future! Kind regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel - personal but nice atmosphere Apartment room I had by pool was very good Stylish decor
Séjour de 1 nuit en février 2019
Réponse de Latitude 13 Team le 26 févr. 2019
Dear Guest, Thank you for your review and we are delighted you enjoyed the atmosphere. We look forward to welcoming you back! Kind regards,