Réception

Avis sur Sofitel Lianyungang Suning

5 out of 5
Sofitel Lianyungang Suning
No 7 Mid Hailian Rd, Haizhou District, Lianyungang, Lianyungang, Jiangsu

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 40." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 40." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 40." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 40." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 40." "

9,4/10

Propreté

8,8/10

Personnel et service

10/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

2/10 Horrible

Yong joon

Séjour de 3 nuits en décembre 2023

2/10 Horrible

Weihong

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Yong joon

Séjour de 2 nuits en septembre 2023

10/10 Excellent

masaya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine!
Séjour de 4 nuits en octobre 2023

10/10 Excellent

YACHIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

8/10 Bien

David

Séjour de 2 nuits en juin 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
非常舒适的体验
首先大堂明亮整洁 房间宽敞床品高级 而且洗漱用品都很好 服务贴心 早餐丰富 质量一流 总体感觉非常好
Séjour de 2 nuits en juin 2021

10/10 Excellent

Jim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
非常舒適!床邊有電源總開關,不用到處關燈。
Séjour de 5 nuits en novembre 2020
Réponse de Austin le 8 déc. 2020
尊敬的客人, 非常感謝您選擇入住連雲港蘇寧索菲特酒店並對此次入住體驗進行反饋!我會將您的點評告知酒店的團隊,以此鼓勵他們繼續前行,以獲得更多像您這樣的客人反饋。 再次感謝您的點評,並期待不久的將來再次回到連雲港,回到我們酒店。 祝您一切順利,安康! 酒店賓客關係團隊

8/10 Bien

Di

Séjour de 2 nuits en juillet 2020
Réponse de Austin Hu le 7 sept. 2020
您好 可否告知我们您具体的入住体验,以便我们进行改进。

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Staff and facility is very nice. Restaurant, fitness gym is also very nice. Only one thing, WIFI is too slow to work.
Séjour de 4 nuits en décembre 2019
Réponse de Guest Experience Manager le 18 déc. 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, hotel will recheck all guest rooms Wi-Fi signal facility to ensure guests has a great Wi-Fi experience in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Austin Hu

10/10 Excellent

wesley

Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
良。
夜遅くのチェックインのため周辺施設での食事に若干苦労した。 ホテルのサービスや設備等は快適で良かったです。
Séjour de 1 nuit en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
ロビーに椅子が欲しい
去年に続き2泊しました。ホテルは新しくきれいで、部屋は清潔感もありまずまずです。シャワーは水圧が弱く、トイレは洗浄つきではありません。朝食は種類も多く飽きませんでした。立地は市内中心部なので、仕事に観光にべんりだとおもいます。ただ、ロビー待ち合わせのスペースがなく苦労します。
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
非常に満足できるホテル
Séjour de 1 nuit en avril 2019
Réponse de Austin Hu le 13 juin 2019
たいへん感谢して连云港の苏宁のソフィットホテルに入居して、あなたの评価を见て私达はとてもうれしいです、しかしあなたは私达に5点しかない点数をあげて、私达がまだあれらのサービスがあなたの期待に达することができないかどうか、お手数ですが私达に教えて、私达は次回の入居のためにもっと良い経験を与える。再度のご指摘に感謝し、再度のご入居をお待ちしております。

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel and friendly staff.
Séjour de 1 nuit en octobre 2018
Réponse de Austin Hu - GEM le 19 févr. 2019
Dear Stephen, We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Austin Hu Guest Experience Manager Sofitel Lianyungang Suning

4/10 Médiocre

Julian, Singapore

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Executive Rooms poor value
Check made me wait 30 minutes, refusing to grant access to the Executive lounge. Finally reception agreed they had made a mistake and that the executive room booked and paid for included lounge access: by which time the lounge had closed. Lounge hours are from 5-8pm - outside those times not even a tea or coffee is provided. Just to make sure they switch the coffee machine off... On check out I was billed again for the room despite having paid in advance in full through Expedia. Wifi connection frequently drops. On plus side when the coffee machine had a mishap and sprayed coffee all over me, they did pay to launder the shirt.
Séjour de 1 nuit en janvier 2019
Réponse de Austin Hu - FOM le 3 févr. 2019
Dear Mr. Brown, Thank you for taking the time to tell us about your experience at the Sofitel Lianyungang Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all, I very honored to check in and welcome for you upon your arrival, about hotel executive room could enjoy Executive Lounge benefits all day, we appreciated you access to lounge and feedback your experience to us, we trust you enjoy there during your stay such as 'Happy Hour' (operation time 6pm-8pm), beside our Executive Lounge Operation time is 6 am - 11 pm, at this time you can order tea or coffee by anytime. However, we also welcome you to come back our hotel again in the near future. Meanwhile, I will check in for you and welcome you in the lobby by personal. I trust we will do the best under your promote. Wish you have a great day and all the best! Sincerely yours, Austin Hu Front Office Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Austin Hu le 14 déc. 2018
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Sofitel Lianyungang Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Austin Hu

8/10 Bien

Jinsong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience!
It was a good experience, even though I checked in at midnight:)
Séjour de 3 nuits en octobre 2018
Réponse de Austin Hu le 12 déc. 2018
Dear Jinsong, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely yours, Austin Hu

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sept 2018
great experience
Séjour de 2 nuits en juillet 2018
Réponse de Austin Hu - Guest Experience Manager le 21 sept. 2018
Dear Guest, We very appreciate your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely yours, Austin Hu Guest Experience Manager

10/10 Excellent

Tsuda, 川崎市

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2018
Réponse de Austin Hu - Guest Experience Manager le 24 août 2018
Dear Tsuda, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely yours, Austin Hu Guest Experience Manager Sofitel Lianyungang Suning

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean with great service.
Very clean and great service for China! Conveniently connected to a mall with lots of dining options.
Séjour de 2 nuits en juillet 2018
Réponse de Austin Hu - Guest Experience Manager le 9 août 2018
Dear Anonymous, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

8/10 Bien

虎男, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
新しいホテル
部屋は新しく、シャワーの出かたも十分でした。朝食も種類が多く、満足しました。ホテルの1Fから6Fくらいまでショッピングモールになっていて、暇つぶしもできるし、高層階ではレストランもかたまってありました。
Séjour de 1 nuit en juin 2018
Réponse de Austin Hu - Guest Experience Manager le 29 juin 2018
Dear まれびと, この度は、Sofitel Lianyungang Suning でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Jeeyong, Korea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Austin Hu - Guest Experience Manager le 27 juin 2018
Dear Jeeyong, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

10/10 Excellent

Troy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2018
Réponse de Austin Hu - Guest Experience Manager le 27 juin 2018
Dear Troy, Bonjour! Selamat Siang! We very much appreciate your rating us via Hotels.com regarding your stay at the Sofitel Lianyungang Suning. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Austin Hu

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The place to stay in Lianyungang!
Great room, very spacious and clean. Had some Wi-Fi issues but otherwise very comfortable. Is at the centre of everything!
Séjour de 1 nuit en juin 2018
Réponse de Austin Hu - Guest Experience Manager le 27 juin 2018
Dear Daniel, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely, Austin Hu Guest Experience Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff especially the girl Nico at reception
Good hotel, good location and great staff especially the girl at the reception, I think her name was Nico. Thank you for making my stay comfortable.
Séjour de 2 nuits en avril 2018
Réponse de Austin Hu - Guest Experience Manager le 27 juin 2018
Dear Anonymous, We very appreciate for your comments regarding your stay at Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and hope to welcome you again very soon. Sincerely, Austin Hu Guest Experience Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
깨끗하고 편안한 호텔이어서 출장동안 잘 지냈네요.
Réponse de Austin Hu - Guest Experience Manager le 29 juin 2018
존경하는 손님, Sofitel Lianyungang Suning 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

8/10 Bien

Fung Ming

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2018

2/10 Horrible

Jin-woo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place
Reasonable price, good utility, friendly staff, but little bit uncomfortable WiFi!
Séjour de 5 nuits en octobre 2017

10/10 Excellent

Linn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2017

10/10 Excellent

Fung Ming

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2017

10/10 Excellent

yaoching

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
態度一般般,附近環境挺繁華

10/10 Excellent

Pia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veldig flott hotell.Behjelpelig personale. Aircondition var ikke slått på pga høye priser. Det ble veldig varmt på rommet da det var 27 grader ute. Vi ble tilbudt å bytte rom på skyggesiden.

6/10 Satisfaisant

Josh

Les points forts : Propreté
This is a reasonable, clear hotel for a visit to the Disney Orlando area. It is comfortable, breakfast buffet is decent, and there were no issues with cleanliness or service. Definitely not a luxury experience, but functional and located close to the park.
Dear Josh, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, General Manager Sofitel Lianyungang Suning

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable stay, will come back again.

10/10 Excellent

Jongwook

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
깨끗하고 훌륭한 서비스 정신
한국인이 비교적 많은 연운항에서 가장 훌륭한 호텔로 평가 받는 곳. 직원들의 서비스 마인드와 청결한 시설이 훌륭함 단, 조식 부페가 이 호텔의 명성에 걸맞지 않게 비교적 질이 낮음

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great building. wish gym was better. waste of space

10/10 Excellent

donnie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Grrat