4/10
The only thing saving this from being a 1 star review is that the place looks really nice inside.
The parking situation is poor. You'll end up in a public lot with uncertain legality, then carrying your stuff half a block uphill, across two intersections and some railroad tracks.
The room is bare of any amenities. Our suite had a pointless kitchenette, without even a drinking glass. No room service, not even a cracker to be had on the property.
We booked a room with a pull out bed, but no bedding was provided; it didn't even have a sheet on it. There's no phone in the room, so interacting with the desk involves going downstairs. Our attempts to get bedding resulted in a dirty duvet insert, 4 pillow cases, and a sheet... eventually we got a clean duvet insert that was supposed to pass as a blanket.
The main bed had dirty linens, the shower hot water was fickle. There's no vent fan in the bathroom, so everything gets wet. The cleaning is lazy, I do not believe they mop the hard floors. You can hear the pocket doors in adjacent suites banging closed.
I am not sure why it gets such high ratings on Expedia. I was expecting a 9 star experience, I've slept in a tent in a campground with more amenities than this place. Bring your own ice, I guess.
Do yourself a favor; stop in and look at the place. Just look at it, then you will have extracted all the value this place has to offer, turn around and go to a different hotel for a comfortable stay.
Christopher
Séjour de 1 nuit en juillet 2025
