Coin salon dans le hall
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Avis sur Hotel Lex

2.5 out of 5
Hotel Lex
5532 Athens Boonesboro Rd, Lexington, KY

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 111." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 111." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 111." "
Note des voyageurs de 4 (Médiocre), d’après 8 avis sur 111." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 111." "

8,6/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

erin

Voyage en famille, Voyage en groupe
Good rooms and quality entertainment at the restaurant. Really nice outdoor courtyard
Séjour de 2 nuits en mai 2024
Réponse de Hotel Admin le 14 mai 2024
Erin, Thank you so much for sharing your experience with our hotel. We really appreciate it! come back and see us again soon!!

8/10 Bien

Teresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Marcie le 12 mai 2024
Thank you so much for your feedback. We hope you will say with us again soon.

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice and clean. Not bathtub in our room. That upset me.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Admin le 6 mai 2024
Jennifer thank you so much for sharing about your stay with us we really appreciate it!

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this place. Very nice and great restaurant!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Admin le 5 mai 2024
Paul, Thank you so much for sharing your experience with our hotel it really means a lot to us that you enjoyed your stay! We hope to see you back very soon!

10/10 Excellent

Mercy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceeded my expectations! Nice and quiet and clean! Friendly staff! Really good breakfast and restaurant on site! Cherry on top was the amazing indoor pool area plus arcade! We had a fun family night in there!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Admin le 5 mai 2024
Mercy, Thank you so much for sharing your experience with our hotel. It means more than you know that you enjoyed your time here with us. We hope to see you again in the near future!

8/10 Bien

Jessica

Les points forts : Propreté et personnel et service
Réponse de Marcie le 2 mai 2024
Thank you for your feedback. We are so happy you stayed with us.

10/10 Excellent

Lindsey

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Very clean loved it breakfasts was good employees were nice
Séjour de 2 nuits en avril 2024

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the hotel was very nice... You could tell it was being renovated... I really don't have any dislikes about it
Séjour de 2 nuits en avril 2024
Réponse de Hotel Admin le 22 avr. 2024
Marcus, Thank you so much for the review! We really appreciate it!

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice and clean room that was recently remodeled. Good value for the price!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Admin le 22 avr. 2024
Susan, Thank you so much for the review! We really appreciate it!

8/10 Bien

Janet

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
The rooms were painted very dark. The ceilings were painted black and walls grey with no real lighting in the rooms. Breakfast was good once it was replenished which took too long. Definitely should not be charging the higher rates until it is looking like the 5-star it’s wanting to be. Front desk staff was amazing though.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Admin le 16 avr. 2024
Janet sorry to hear about your stay with us. Thank you for the feedback.

4/10 Médiocre

Justin

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The theme was cool. The room was a bit misleading from the online advertisement, and over priced in my opinion. The restaurant and breakfast was good. But the room was not on par for a $300 night.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Admin le 16 avr. 2024
Justin sorry to hear about your stay with us. Thank you for the feedback.

4/10 Médiocre

Jaden

Les points faibles : Infrastructures et conditions de l’hébergement
Beds are absolutely awful
Séjour de 2 nuits en avril 2024
Réponse de Hotel Admin le 16 avr. 2024
Jaden sorry to hear about your stay with us. Thank you for the feedback.

6/10 Satisfaisant

Rodney

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poor lighting in the rooms.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Admin le 16 avr. 2024
Rodney sorry to hear about your stay with us. Thank you for the feedback.

6/10 Satisfaisant

kim

Voyage en couple
Les points forts : Personnel et service
The lobby was designed beautifully, the bar/restaurant was attractive although the drinks were pricy and the food was just okay, the continental breakfast was just okay too, but the rooms were noisy and rather makeshift. We didn't sleep at all on the first night due to all the noise outside of our room. We were able to move to another room the next day and had a better night's sleep. The staff were all very pleasant and seemed to be working hard to make our stay enjoyable.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Admin le 16 avr. 2024
Kim sorry to hear about your stay with us. Thank you for the feedback.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice to find a well priced hotel close to the highway with a nicevrestaurant and bar!!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Admin le 10 avr. 2024
Peter thanks so much for sharing your review! We really appreciate it!

10/10 Excellent

Lois

Very pleased,
Séjour de 1 nuit en avril 2024
Réponse de Connor at Hotel Lex le 7 avr. 2024
Thank you so much, Lois! We loved having you!

10/10 Excellent

Hannah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is absolutely beautiful when it comes to comfort and decor, only negative was it is kinda surrounded by nothing and it took us about 20 mins to get to UK
Séjour de 1 nuit en avril 2024
Réponse de Hotel Admin le 7 avr. 2024
Hannah, thank you so much for sharing your experience!

2/10 Horrible

mark

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Connor at Hotel Lex le 7 avr. 2024
So sorry to hear about your bad experience with our hotel.

10/10 Excellent

Kenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and rooms are very nice
Séjour de 2 nuits en mars 2024
Réponse de Hotel Admin le 1 avr. 2024
Kenny, Thank you so much for sharing your review! We really appreciate it.

6/10 Satisfaisant

Rodney

Les points forts : Propreté
For a renovated property it was lack luster.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 7 avr. 2024
Rodney, sorry to hear about your stay with us. thank you for sharing!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great motel! Clean, spacious, lots of stuff to do for the kids, and best of all - GREAT PRICE! We will definitely stay here again!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 1 avr. 2024
Kelly, Thank you so much for sharing your experience. We really appreciate it

8/10 Bien

Roberta

Voyage en couple
Les points forts : Propreté et personnel et service
Properyt and room were generally good except the rooms are very dark and have very limited lighting. We proved feedback. Seems like an easy fix by purchasing some elamps
Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 27 mars 2024
Roberta, thank you so much for your feedback. We greatly appreciate it.

6/10 Satisfaisant

cindy

Voyage en famille
The room decor is dark. Dark paint, low ceilings. Could have used better lighting
Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 27 mars 2024
Cindy, thank you so much for your feedback that we definitely appreciate it.

10/10 Excellent

david, Oregon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an independent hotel finding their niche in the Lexington area. They are really friendly and are going above expectations.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 27 mars 2024
David, we really appreciate your review. Thank you so much

10/10 Excellent

david, Oregon

Séjour de 1 nuit en mars 2024
Réponse de Hotel Admin le 7 avr. 2024
David, Thank you so much for sharing your experience with Hotel Lex

2/10 Horrible

Shanna

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was conveniently off the highway. They said renovated, however it was poorly done. The room was painted black and so dark you couldn’t see. We took the lampshade off for light. One nightstand, no phone to call front desk in room. We both got headaches in the room from the paint and stain smell. Our key quit working the next morning and we had to go to the front desk and “interrupt” the worker playing their game on phone for a new one. Literally stood for 2 mins and finally sat our ice bucket down loudly for her to look up and say oh sorry. The website shows great place but I promise you it is not. Checking in Friday evening the lady was super nice. I tried to be optimistic given the reviews but DO NOT STAY HERE. I will say the pool area is the best part. I took pics of the room and I will figure out how to upload them
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Admin le 27 mars 2024
Shanna, we are so sorry to hear about your bad experience with our hotel. We deeply apologize

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
This was our second stay. Hotel is still under construction. Restaurant/bar was convenient. Disappointed there was no breakfast. All in all, we will continue to stay at the low cost.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Admin le 27 mars 2024
Thank you so much for your feedback that we definitely appreciate it.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place! Only suggestion would be to have more light!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice, staff was good and pool was so nice!
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

richard

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very nice place, nice and clean, very good service. Pool was clean too.
Séjour de 1 nuit en décembre 2023
Réponse de staff le 30 déc. 2023
Thank you for the awesome feedback! We hope you visit us again soon.

4/10 Médiocre

Jeremy

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very dim lighting in rooms, fridge didn't work, the shower was basically a trickle, light didn't work in one room, bathroom door is hard to close and has a big gap in it. Was fairly clean. Definitely wasn't as pictures depicted.
Séjour de 1 nuit en décembre 2023
Réponse de STAFF le 29 déc. 2023
Thank you for your candid review of your experience. We apologize that you were not satisfied. As a new property, it is feedback such as yours that will help us improve for future stays.

8/10 Bien

Rodney

Séjour de 1 nuit en décembre 2023

8/10 Bien

Sheliah

Séjour de 1 nuit en décembre 2023
Réponse de staff le 27 déc. 2023
Thank you for taking the time to rate your stay.

8/10 Bien

Rodney

Les points forts : Propreté et personnel et service
Property is under construction still needs some work.limited staff so no housekeeping or maintenance on site.
Séjour de 1 nuit en décembre 2023
Réponse de STAFF le 22 déc. 2023
Thank you for taking the time to review your stay. We hope you visit us again in the future.

10/10 Excellent

Gustave

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great and only regret was not getting to to have more time between indoor pool and more!
Séjour de 1 nuit en décembre 2023
Réponse de STAFF le 5 déc. 2023
Thank you for the awesome review! We are glad that you and the boys enjoyed your stay with us. GO ALABAMA, look forward to seeing you again!

10/10 Excellent

Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Father
I t was super perfect for our sray
Séjour de 3 nuits en novembre 2023
Réponse de Staff le 30 nov. 2023
Thank you for the positive review! We are thrilled to hear that the stay was super perfect. We look forward to your next stay with us!

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is brand new & I therefore was a small handful of rooms occupied... probably why the rate was so good. I would certainly like to experience this hotel when the bar is open
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the positive feedback. We are glad you enjoyed the property and price. Please come back and visit us again soon!

10/10 Excellent

Rex

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the decor of the hotel room and the restaurant was great!
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the awesome rating and feedback. We are thrilled you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Russell, Dalton

Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 13 déc. 2023
Thank you for the 5 out of 5! We are glad you enjoyed your stay with us. Please visit us again!

10/10 Excellent

Lori, Fletcher

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bar and restaurant were closed
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the great rating! We are glad you enjoyed your stay. The bar and restaurant are closed Monday and Tuesday, but we hope you can visit us again and enjoy the amenities we have to offer.

2/10 Horrible

Brittany

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived to the location and dropped our luggage off as we were there for a UK game. The hotel has had some renovations but shoddy at best. The pictures online make the hotel seem as if it were more upscale. I can assure you this is not the case at all. Once we arrived back from the game, we went to lay down to watch tv, only to have a roach crawl across the bedspread. I called down to the front office and was informed that if I left the manager would make sure to refund my money for both of the nights I had booked. I have called about twenty times and left messages for a callback and still have not been able to speak with Scott. I am now out almost 300 for a two night stay when I was in the building for a total of thirty mins max. Do not stay here!
Réponse de STAFF le 28 nov. 2023
Thank you for sharing your candid review of your stay.

8/10 Bien

Angelo

Séjour de 2 nuits en novembre 2023
Réponse de Staff le 28 nov. 2023
Thank you for taking the time to review your stay. We hope you will visit us again in the future.

10/10 Excellent

Little

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
There no hot watet in room 166. Then we told u Miss Mima and she say was get a refund. Come up she lied Then moves 245 were the tv was not working. Then they move us to 161 there was no hot water that room either.Then we asked for quaters front desk did not have any quaters so we had asked a round for quarters to wash. Then they do not serve breatfast on Sunday. I feel like I would stay again after they get everything fixed
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for taking the time to review your stay. We are thankful for your great rating and appreciate your feedback.

4/10 Médiocre

Dorian

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
The room itself was nice looking with a nice bathroom, however, that seems to be the only things that were good. When I first checked in the attendant was rude and seemed like he didn’t want to be there. The door between rooms wasn’t very sound proof so you could hear every tv sound or noise from the connected room. Was never informed of where anything within the hotel was and was misinformed of how much the drinks costed in the lobby. But overall the whole property was very clean and looks newly renovated.
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for sharing your candid feedback. We are sorry that you were no satisfied with your stay.

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay!!
We had a beautiful room, and the staff were super friendly and helpful! The hotel decor was beautiful. We ate at the restaurant and bar and everything was good. We will definitely return!
Séjour de 1 nuit en novembre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the fantastic feedback of the hotel, restaurant and staff. We look forward to your next visit!

10/10 Excellent

Melanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was better than i expected! The renovations are beautiful. I will be back for another stay.
Séjour de 1 nuit en octobre 2023
Réponse de STAFF le 28 nov. 2023
Thank you so much for the awesome feedback and rating. We are glad you enjoyed your stay and look forward to your return.

6/10 Satisfaisant

Trevor

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for taking the time to rate your stay with us. We hope you will visit us again in the future.

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Under construction didn’t bother us but the newly renovated room we were in had poor finishing as far as no caulk around shower and the trim didn’t seem finished love the idea of the black paint but it actually gave a not clean feeling there was hand prints or wipe marks on it Waited several minutes to check in likely because he was showing everyone the direction to their room But he wasn’t overly friendly or halpful Barrel restaurant was nice average food bartender Quanita was wonderful and very friendly
Séjour de 1 nuit en octobre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the positive rating and helpful feedback.

10/10 Excellent

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de STAFF le 28 nov. 2023
Thank you for the fantastic rating! We are thankful for your business and hope you visit us again!