Appartement Duplex, 3 chambres | Cuisine privée | Réfrigérateur, micro-ondes, four, plaque de cuisson
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Avis sur Quality City Apartments

3 out of 5
Quality City Apartments
102 Roman Wall, 6 Bath Lane, Leicester, England

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 65." "
Note des voyageurs de 8 (Bien), d’après 22 avis sur 65." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 65." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 65." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 65." "

7,4/10

Propreté

7,6/10

Personnel et service

4,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

Avis

6/10 Satisfaisant

Geoffrey

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
The apartment had a kitchen and living room. bedroom and bathroom. The microwave was damaged and I was reluctant to use it because of that. There was a hob and oven so I could prepare meals but the kitchen was poorly equipped. For example, of the 3 saucepans only one had a lid. The other area of the apartment were fine. However, over night it was noisy. People in the apartment block slamming doors and talking in corridors and talking/arguing loudly, and people outside playing music loudly in cars and also talking loudly. A result of the noise was every night I was there I slept poorly.
Séjour de 7 nuits en juillet 2023

10/10 Excellent

David

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent apartment, comfy bed, large balcony. Arrived late, but check in was still quick & easy. Deposit returned in 2 days, cannot fault the hosts. Only downside, no scissors or wooden utensils for cooking (I really don't want to damage the non-stick frying pan), but not really a complaint. Overall great apartment & value for money, will stay again.
Séjour de 3 nuits en mai 2023

2/10 Horrible

Adam

Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Susan

Séjour de 3 nuits en mai 2022

10/10 Excellent

michael

Séjour de 3 nuits en mai 2022

8/10 Bien

Sam

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en novembre 2021

8/10 Bien

Stephane

Les points forts : Propreté et confort de la chambre
Overall very good and good location
Séjour de 9 nuits en novembre 2021

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Great place with one downside
The place was great. A nice flat with kitchen area. The only downside was getting in ! The place was hard to find with no sign etc,. It had to ring them and get directions. They need too add instructions to the confirmation email.
Séjour de 1 nuit en octobre 2021

2/10 Horrible

emma jade

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
honestly I’d avoid this property at all costs. My door frame was hanging off the wall with nails sticking out. I’m a lone female traveler and didn’t feel safe. The smell in the whole building was disgusting, like the bins were overflowing. The radiator had smoke damage all over it and above it as if it had been in flames at some point. The property was overall filthy and disgusting. They said I could park my car in the car park (which I paid for) but they didn’t have a fob for me so I could only park it and leave it there until I had to leave. I had paid on my credit card that I’d forgotten to take with me, I gave them photo Id and two other forms of ID and they made me have the payment returned to my credit card and pay (double the room price) on my debit card. They said it was the price of the room plus a deposit, I’m yet to receive the returned deposit.
Séjour de 1 nuit en septembre 2021
Réponse de jazib le 21 sept. 2021
we have to verify the transaction on arrival via chip and pin for fraud prevention. £50 deposit was refunded back to the card ending 3256 exp 0223 on 16/9/2.

2/10 Horrible

Stuart

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This studio was by far the worst ive stayed at, dont be fooled like i did by the name of the place high quality apartments. The walls were painted white about 100 years ago and now theres just dirty marks and screws sticking out of the walls. Kitchen was very basic with a dirty oven. Bathroom was a mess too. The place smelled like my Grandma and grandads house and they smoked ciggies and cigars all day. Never will i return.
Séjour de 3 nuits en août 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Comfy bed, clean with curtains and blinds so I slept well. The heating was on when I arrived. This was so much better than having to wait in the cold . The location has secure parking which Is a bonus . The staff was polite, quick and efficient while checking in.
Séjour de 2 nuits en avril 2021

8/10 Bien

Jan

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en mars 2021

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en janvier 2021

8/10 Bien

Adam

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Good stay. Bin smell was not very nice within building.
Séjour de 3 nuits en février 2021

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2020

4/10 Médiocre

riaz

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Confort de la chambre
BAD STAY! BROKEN WINDOW, MANAGEMENT NOT BOTHERED.
The room itself wasn't bad. My issue came from the fact that in the bedroom, on a VERY COLD evening, the window was broken. And from the signs of all the selotape and brown tape used to stick it down, this was a window that wasn't a priority to fix. I filmed the broken window and showed the property managers that there was nothing I could do to keep it closed and asked for them to partially refund my journey as the room was freezing all night, and the small radiator wasn't sufficient enough to counteract the cold wind coming into the room. I am only leaving this review after numerous attempts that have been ignored by management. Their comms are poor and are avoiding a refund at every cost despite their room not being fit for purpose to rent out.
Séjour de 1 nuit en novembre 2020

10/10 Excellent

Rav

Voyage en groupe
Les points forts : Propreté et confort de la chambre
The reception staff was very helpful And accommodating .. great stay staff at quality hotel ..i would recommend it to all my friend, got I’d they are visiting Leicester .
Séjour de 1 nuit en novembre 2020

10/10 Excellent

Alexander

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Brilliant place
Flat was lovely, in a great location
Séjour de 3 nuits en août 2020

10/10 Excellent

Salman

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en juillet 2020

10/10 Excellent

Salman

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en juillet 2020

8/10 Bien

William

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Nice enough apartment, parking was very difficult with van but was safe enough on street.
Séjour de 4 nuits en juin 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Équipements
Séjour de 7 nuits en juin 2020

10/10 Excellent

Salman

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en juin 2020

10/10 Excellent

Ashraf

Voyage en famille
Les points forts : Propreté et confort de la chambre
Excellent Apartment.
Séjour de 4 nuits en juin 2020

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en avril 2020

6/10 Satisfaisant

Hamza

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Deposit
I am still yet to receive my deposit back after the stay.
Séjour de 1 nuit en mars 2020

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2020

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

8/10 Bien

Ridha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en décembre 2019

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté
Séjour de 1 nuit en décembre 2019

8/10 Bien

Shaun

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Business Trip
Parking was very easy as they had underground parking for £7/night. was nice enough for one night . would probably use again. perfect position for the city centre.
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Alyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5*****
Apartment was excellent and the service was 10/10
Séjour de 3 nuits en novembre 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
stay 10 nights nobody do the housekeeping .. bedsheet not clean etc
Séjour de 10 nuits en septembre 2019
Réponse de Hussain Malik le 24 oct. 2019
Sorry for not cleaning your apartment on-time. Our requirement is to clean the apartments every 7, which is the industry standard for serviced apartments. Procedures have been updated and implemented to prevent this from happening in future.

4/10 Médiocre

Jeremy

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not Good
The apartment was not very clean, there are various things that are broken including a cupboard door, 2 bulbs, the Sky box connection, the bathroom fan and the sofas ae dirty and stained. the beds are not comfortable either.
Séjour de 3 nuits en août 2019
Réponse de Hussain le 22 août 2019
Dear Guest, Quality City has conducted a thorough review and has addressed all the issues raised. Regular audits will be conducted ti ensure we maintain a high standard.

4/10 Médiocre

Andrew

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Zeurys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice place to stay nearby city centre
Séjour de 14 nuits en septembre 2018

2/10 Horrible

KHOLOUD

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The worst experience
The worst staff, the worst place , the worst experience ever!
Séjour de 18 nuits en septembre 2018

6/10 Satisfaisant

Eleanor, Thornhill, Ontario, Canada

The location was great, however it is very noisy. All night long, every night. I would advise requesting a room/apartment on the canal side it might be a bit quieter.
Séjour de 7 nuits en septembre 2018

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay
Perfect stay. Clean rooms, spacious and friendly staffs.
Séjour de 1 nuit en décembre 2017

8/10 Bien

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for a short business trip
Great location excellent service
Séjour de 4 nuits en novembre 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great for a night stay, the lighting in the kitchen was awfully dull and the sitting room could do with some curtains.
Séjour de 1 nuit en octobre 2017

2/10 Horrible

Miss kiran k

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
DO NOT BOOK
Not anything like you see online carpets where dirty, walls was splashed with food, bed was far too small all mouldy in shower got dirty trying to get clean
Séjour de 1 nuit en septembre 2017

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay, would recommend
I really liked these apartments! It was clean, modern, stocked up with kitchen/bathroom essentials for me on arrival. Location and view of the river was great, it was quiet- all round it was perfect. Would definitely recommend. I had apartment 106.
Séjour de 5 nuits en septembre 2017

6/10 Satisfaisant

bader, kuwait

Les points faibles : Propreté et confort de la chambre
Close to center
It was good place for shopping and rustrants but the apartment it's was not clean and not comfortable bed
Séjour de 11 nuits en août 2017

2/10 Horrible

Kay, wolverhampton

Les points faibles : Personnel et service et confort de la chambre
DON'T EVER STAY HERE.
The staff's attitude towards customers is unacceptable. They turned our electricity off in the night which led us to use our iPhone torches for the rest of the stay. Not only did they do this, the 'so called' owner (we didn't know he was the owner as he had no form of identity and was wearing casual clothes) decided to barge into our room at 8 in the morning shouting and swearing demanding us to leave. He actually said "Thought I told you to get the f*** out". He managed to find the room key in our belongings and took it without our permission. We rang him asking if he took our key but he was rude. We left the premises tidy and clean. I am upset with the customer service - never experienced anything like this.
Séjour de 1 nuit en septembre 2017

6/10 Satisfaisant

Simon

Les points faibles : Confort de la chambre
Recent stay
It was fine but overpriced
Séjour de 11 nuits en juillet 2017

6/10 Satisfaisant

mrs, Leicestershire, England.

Les points forts : Propreté et personnel et service
Central, great canal view but basic.
If you're looking for an apartment which is very central and close to the town, shops, bars and restaurants, this is great. It's clean and well equipped but basic and is not for you if it's luxury you're after. The large balcony overlooking the canal is a lovely feature. The price was great and reflects the condition. Location is perfect and very quiet. Perfect for a girls night out.
Séjour de 1 nuit en août 2017

8/10 Bien

rad, brunei

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice hotel close to city centre
Very helpful and friendly staff. Apartment was very spacious and nice but the floor was dirty. Our feet turned black after a while... it could use some cleaning before new tenants come in. Otherwise, I love the canal view and everything else. ☺️
View from the balcony
Séjour de 6 nuits en juillet 2017

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay. Clean no issues. Facilities were fine. Easy to find. Be careful with parking on street.
Séjour de 1 nuit en juillet 2017