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Avis sur Hyatt Place Salt Lake City/Lehi

3 out of 5
Hyatt Place Salt Lake City/Lehi
3700 North Outlet Parkway, Lehi, UT

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 1024 avis sur 1294." "
Note des voyageurs de 8 (Bien), d’après 158 avis sur 1294." "
Note des voyageurs de 6 (Satisfaisant), d’après 61 avis sur 1294." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1294." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1294." "

9,6/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Hicham

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien!
De passage pour rejoindre Las Vegas, très bon séjour!
Séjour de 1 nuit en juillet 2023
Réponse de Ravichander Golla le 30 juil. 2023
Dear Hicham: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Ravichander GollaAssistant General ManagerHyatt Place Salt Lake City/Lehi

10/10 Excellent

Kimberly

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was so nice and welcoming and our was perfect!! Thank you
Séjour de 3 nuits en mai 2024

2/10 Horrible

Alex, Boise

Voyage en couple
Les points faibles : Propreté
Check in joke. Room wasn’t ready at 330. They said we get call never happened. Finally we’re in our room by 6. Bedding sucked. Location was great.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Paul, Woodburn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to my families home.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Lindsay

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in and out. Had a great time.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Noelia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El cervicio
Séjour de 2 nuits en mai 2024

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall good experience
Séjour de 3 nuits en mai 2024

2/10 Horrible

ronnie

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
unfortunately I did not have a great experience staying at this hotel, the room above me had kids that were jumping around their room and woke me up several times, I complained about it to front desk and was told there was nothing that could be done about it. highly disappointed, this went on for two days...
Séjour de 4 nuits en mai 2024
Réponse de Tyler le 23 mai 2024
Thank you for leaving a review. I am sorry to hear you had a poor experience with us. We do our best to ensure all guests observe our quiet hours. I apologize that you feel our team did not do anything about it. We will use this as a coaching opportunity for that individual. Sorry again and we hope you will give us another chance in the future!

10/10 Excellent

McArthur

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was great and the staff was very helpful with transportation and resuarant. The maids service was also great.
Séjour de 5 nuits en mai 2024
Réponse de Marcus Curtis le 17 mai 2024
Thank you for taking the time and doing the survey. We also want to thank you for the wonderful score and comments. They will be shared with the staff and celebrated.

10/10 Excellent

Darlene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Marcus Curtis le 17 mai 2024
Thank you for taking the time and doing the survey. We also want to thank you for the wonderful score.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice! Clean met all expectations!
Séjour de 1 nuit en mai 2024
Réponse de Tyler le 8 mai 2024
Thanks for the wonderful review and we hope to see you again soon!

10/10 Excellent

Alana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love this hotel, we will be back! Only complaint is the AC/heater in the room is too loud!
Séjour de 1 nuit en mai 2024
Réponse de Tyler le 8 mai 2024
Thanks for the 5 out of 5! We are actually in the process of upgrading the HVAC system which will result in a much quieter, and effective, cooling/heating system. We hope to see you again soon!

10/10 Excellent

Billie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is very nice and centrally located. The staff is nice and helpful. I enjoyed using the hot tub and plan on using the gym before I check out. I recommend this property.
Séjour de 1 nuit en mai 2024
Réponse de Tyler le 8 mai 2024
Thank you for your great review! We are glad to hear you enjoyed our location and hot tub. Hopefully your experience with the gym was just as great! We hope to see you again soon.

10/10 Excellent

Jillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tyler le 8 mai 2024
Thanks for the 5 out of 5!

8/10 Bien

Edith A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is conveniently located at the Point of the Mountain with easy access to both I-15 and Timpanogos Highway. It is set up on a hill, so it is quiet and has absolutely gorgeous views of the valley all the way to Utah Lake. Unlike most hotels, there is more than enough parking and it is within easy walking distance of shops and restaurants. The only negative is the breakfasts were not worth getting up for. Everything else was great.
Séjour de 3 nuits en avril 2024
Réponse de Marcus Curtis le 2 mai 2024
thank you for taking the time to do the review and giving us a great score. I will share your words about breakfast to help improve. We look forward to seeing you again.

10/10 Excellent

Gina

Séjour de 2 nuits en avril 2024
Réponse de Tyler le 23 mai 2024
Thanks for the 5 stars!

10/10 Excellent

Arturo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place to stay lots of restaurants and shopping
Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 2 mai 2024
thank you for taking the time to do the review and giving us a great score. We look forward to seeing you again.

10/10 Excellent

Denise

Séjour de 1 nuit en avril 2024
Réponse de Tyler le 23 mai 2024
Thanks for the 5 out of 5!

10/10 Excellent

Gary

Séjour de 1 nuit en avril 2024
Réponse de Tyler le 23 mai 2024
Thanks for the 5 out of 5!

10/10 Excellent

Tiffany

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5!

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No microwave and refrigerator was not working
Séjour de 1 nuit en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5! I did want to note that we have a shared microwave in the lobby that all guests can use. Thank you for letting us know about the refrigerator so we can get that replaced.

10/10 Excellent

Andrew

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the hotel and yummy breakfast every morning! The pool and hot tub are great! We even requested a crib for our baby and it was ready and waiting in the room when we arrived. We will definitely be staying here again.
Séjour de 3 nuits en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5! We are so glad to hear you enjoyed your stay and look forward to seeing you again soon.

10/10 Excellent

Jay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property. Great location.
Séjour de 2 nuits en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5!

10/10 Excellent

marilyn, Modesto

Voyage en couple
Very inviting…and attractive. Made a statement.nice, spacious room. Upgraded breakfast. Will probably stay there again. Nice job!
Séjour de 2 nuits en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5! We are so glad to hear you enjoyed breakfast and hope to see you again soon!

10/10 Excellent

Judith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New , clean , friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5! Friendly staff is one of our favorite compliments!

10/10 Excellent

Leanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tyler le 30 avr. 2024
Thanks for the 5 out of 5!

10/10 Excellent

Deyby

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inexpensive and very beautiful room. Bed was comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 Excellent

ademola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service
Séjour de 2 nuits en avril 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 Excellent

Matthew

Les points forts : Équipements
Great service
Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean, staff was nice, and included breakfast was great.
Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

8/10 Bien

Kristie

Voyage en famille
Great location
Séjour de 2 nuits en avril 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 Excellent

christine, puyallup

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean and well maintained Excellent service
Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 6 avr. 2024
Thank you for taking the time to complete the survey. We thank you for the wonderful score. we look forward to you staying with us again.

10/10 Excellent

Gertrude

Voyage en famille
Les points forts : Équipements
Beautiful mountain views, clean, great breakfast, friendly staff, and SUPERB customer service,
Séjour de 4 nuits en mars 2024
Réponse de Tyler le 3 avr. 2024
Thank you for the wonderful review! We are so glad to hear you enjoyed our great location, breakfast and friendly team. We hope to see you again soon!

10/10 Excellent

Ralph, Colorado Springs

Séjour de 1 nuit en avril 2024
Réponse de Marcus Curtis le 6 avr. 2024
Thank you for taking the time to complete the survey. We thank you for the wonderful score. we look forward to you staying with us again.

10/10 Excellent

María Margarita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me gustó que tenía lavandería para los huéspedes sin duda mi lugar preferido cuando vengo a Lehi, Utah
Séjour de 2 nuits en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Diana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful clean spacious suite! Comfortable beds and clean spacious bathroom. Kitchen stocked with cookware and dish soap. Laundry on 3rd floor. Breakfast was decent. Grocery, shopping outlet and lots of food walking distance. We enjoyed our very restful stay before heading into Moab.
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Duane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent facility that is new/modern, clean and centrally located with lots to do out the door. Staff was friendly and accommodating
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

6/10 Satisfaisant

Sarah

Les points forts : Propreté, personnel et service, équipements
This hotel has the potential to be great but there are a few things that need improvement. The ac didn’t work in the room and the fan was very loud, the bathroom door wouldn’t lock, and it looked liked things were just patched up, not actually fixed the right way, if that makes sense. It was a clean facility and the breakfast was great.
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.

10/10 Excellent

María Margarita

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente siempre me quedo aquí cuando vengo a Utah
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Ethan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

8/10 Bien

Robyn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stopped here for 1 night on our way through salt lake. The hotel is in an awesome location with lots of shopping and food options close to the hotel. The lobby and breakfast area are great! Our room was also nicely set up. We were given a room right on the pool which my kids thought was great but others may not think so haha! Even thought it was only 12 Celsius outside we still went swimming and the pool was nice and warm! Overall a great experience staying here!
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

6/10 Satisfaisant

denise

Séjour de 1 nuit en mars 2024
Réponse de Tyler le 30 avr. 2024
Thank you for leaving a review. If you have any additional information that may help us improve our service and product, we would love to hear it!

8/10 Bien

Terri, Prescott

Séjour de 8 nuits en mars 2024
Réponse de Marcus Curtis le 17 avr. 2024
thank you for taking the time to do the survey. We also want to thank you for the wonderful score. We look forward to you staying with us again.

10/10 Excellent

Taylar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Breakfast options were great. Perfect area for shopping and food.
Séjour de 4 nuits en mars 2024
Réponse de Marcus Curtis le 20 mars 2024
Thanks for taking the time to take the survey. We also want to thank you for the awesome review. We will share your kind words with our staff. We look forward to you staying with us again.

10/10 Excellent

Marc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buitenwijk gelegen maar helemaal nieuw. Zelfs met dinergelegenheid. Kamers mooi groot. Op loopafstand restaurant.
Séjour de 2 nuits en mars 2024
Réponse de Marcus Curtis le 14 mars 2024
Thanks for the awesome review. Glad you enjoyed the location.

10/10 Excellent

Elva, Roosevelt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 13 mars 2024
Thanks for the awesome review. Can't wait to see you again.

10/10 Excellent

Valerie

Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 2 avr. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Aaron

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean.
Séjour de 1 nuit en mars 2024
Réponse de Marcus Curtis le 12 mars 2024
Thanks for the awesome review. We look forward to seeing you again.

10/10 Excellent

Percia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and spacious room. Quiet and close to lots of shopping and food.
Séjour de 2 nuits en mars 2024
Réponse de Marcus Curtis le 12 mars 2024
Thanks for the awesome review. We look forward to seeing you again.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place to stay
Séjour de 2 nuits en mars 2024
Réponse de Marcus Curtis le 12 mars 2024
Thanks for the awesome review. We look forward to seeing you again.