Avis sur The Black Swan Lee - Lenox, Ascend Hotel Collection
The Black Swan Lee - Lenox, Ascend Hotel Collection
435 Laurel St, Lee, MA
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
23 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Mayur Patel le 27 avr. 2019
Merci pour les bons commentaires, je suis content que vous ayez apprécié votre séjour chez nous!
8/10 Bien
Luvtotravel
14 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Luvtotravel
Séjour de 1 nuit en juin 2018
8/10 Bien
Yu
27 mai 2024
Les points forts : Propreté et personnel et service
Yu
Séjour de 1 nuit en mai 2024
10/10 Excellent
Gauri
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gauri
Séjour de 2 nuits en mai 2024
Réponse de MP le 23 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Catherine
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements
Catherine
Séjour de 1 nuit en mai 2024
Réponse de MP le 23 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Sarah
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en mai 2024
Réponse de MP le 23 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
8/10 Bien
Deborah
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 1 nuit en mai 2024
Réponse de MP le 23 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Joni
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joni
Séjour de 2 nuits en mai 2024
Réponse de MP le 23 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Joseph
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en mai 2024
Réponse de MP le 17 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
saunie
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
saunie
Séjour de 3 nuits en mai 2024
Réponse de MP le 13 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
migiwa
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
migiwa
Séjour de 1 nuit en avril 2024
Réponse de MP le 3 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Kristin, Marion
1 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kristin
Séjour de 1 nuit en avril 2024
Réponse de MP le 3 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Melissa
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melissa
Séjour de 2 nuits en avril 2024
Réponse de MP le 29 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
6/10 Satisfaisant
Ashishpal
Voyage en famille
28 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Ashishpal
Séjour de 1 nuit en avril 2024
Réponse de MP le 29 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Joseph
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en avril 2024
Réponse de MP le 29 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
8/10 Bien
Nitsat Hadas
26 avr. 2024
Nitsat Hadas
Séjour de 1 nuit en avril 2024
Réponse de MP le 17 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
8/10 Bien
Ken, Blythewood
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ken
Séjour de 1 nuit en avril 2024
Réponse de MP le 23 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Lance
Voyage en couple
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lance
Séjour de 1 nuit en avril 2024
Réponse de MP le 21 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Robert
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de MP le 15 avr. 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Aviva
12 avr. 2024
Aviva
Séjour de 1 nuit en avril 2024
Réponse de MP le 3 mai 2024
Thank you for choosing to stay with us at the Black Swan Lee-Lenox and taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
W.
Voyage en famille
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements
W.
Séjour de 2 nuits en avril 2024
Réponse de MP le 9 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Maria
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en mars 2024
Réponse de MP le 1 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Donna
Voyage en couple
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en mars 2024
Réponse de MP le 1 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Gary
Voyage d’affaires
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gary
Séjour de 2 nuits en mars 2024
Réponse de MP le 1 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Brian
Voyage en couple
19 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mars 2024
Réponse de MP le 22 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
John
14 mars 2024
John
Séjour de 1 nuit en mars 2024
Réponse de MP le 3 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
John W
13 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
John W
Séjour de 3 nuits en mars 2024
Réponse de MP le 14 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Richard
Voyage en couple
29 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 1 nuit en février 2024
Réponse de MP le 29 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
rodolfo
27 févr. 2024
rodolfo
Séjour de 1 nuit en février 2024
Réponse de MP le 29 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Bien
Paul
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en février 2024
Réponse de MP le 26 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
James
25 févr. 2024
James
Séjour de 2 nuits en février 2024
Réponse de MP le 22 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
10/10 Excellent
Dayana
25 févr. 2024
Dayana
Séjour de 1 nuit en février 2024
Réponse de MP le 26 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Richard
Voyage en couple
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en février 2024
Réponse de MP le 26 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Bien
Benjamin
Voyage en couple
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Benjamin
Séjour de 3 nuits en février 2024
Réponse de MP le 22 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Tasha
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tasha
Séjour de 2 nuits en février 2024
Réponse de MP le 22 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Ronny
Voyage en famille avec de jeunes enfants
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ronny
Séjour de 3 nuits en février 2024
Réponse de MP le 22 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Jeff
Voyage en couple
17 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeff
Séjour de 1 nuit en février 2024
Réponse de MP le 18 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Terry
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Terry
Séjour de 1 nuit en janvier 2024
Réponse de MP le 11 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Kenneth
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 1 nuit en février 2024
Réponse de MP le 11 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Bien
Lexie
6 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lexie
Séjour de 1 nuit en février 2024
Réponse de MP le 10 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Voyageur vérifié
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de MP le 10 févr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Stefan
Voyage en famille
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stefan
Séjour de 1 nuit en janvier 2024
Réponse de MP le 31 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Sadia
Voyage en famille avec de jeunes enfants, Voyage d’affaires
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sadia
Séjour de 1 nuit en janvier 2024
Réponse de MP le 31 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2/10 Horrible
Ken
29 janv. 2024
Les points faibles : Propreté, personnel et service, confort de la chambre
Ken
Séjour de 1 nuit en janvier 2024
Réponse de MP le 31 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Mark
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I'll Be Back; You Should Try It
Mark
Séjour de 1 nuit en janvier 2024
Réponse de MP le 29 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Bien
Cheryl
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 1 nuit en janvier 2024
Réponse de MP le 26 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
Julianne, Philadelphia
Voyage en groupe
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julianne
Séjour de 2 nuits en janvier 2024
Réponse de MP le 22 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 Bien
Bruce
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bruce
Séjour de 2 nuits en janvier 2024
Réponse de MP le 20 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
6/10 Satisfaisant
IFang
16 janv. 2024
Les points forts : Personnel et service
IFang
Séjour de 2 nuits en janvier 2024
Réponse de MP le 17 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Excellent
jessica
15 janv. 2024
jessica
Séjour de 2 nuits en janvier 2024
Réponse de MP le 17 janv. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!