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Avis sur Hotel Bären - the Alpine Herb Hotel

3 out of 5
Hotel Bären - the Alpine Herb Hotel
Am Acher, Lauterbrunnen, BE

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 85." "

9,8/10

Propreté

9,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Hotel Bären Team le 19 févr. 2023
Cher David, merci beaucoup pour votre évaluation. Nous sommes heureux que vous ayez apprécié votre séjour avec votre famille chez nous et nous serions heureux de vous accueillir à nouveau.

10/10 Excellent

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021
Réponse de Hotel Bären & Team le 16 août 2021
Vielen Dank für die tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und Sie schöne Tage verbracht haben. Wir würden uns freuen sie auch in naher Zukunft wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Hotel Bären & Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2019
Réponse de Therese Brunner le 16 oct. 2019
Dear Guest Thank you for the grat rating.

10/10 Excellent

nathalie, habsheim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
personel accueillant, hotel calme
L hotel est très calme et bien insonorise. De taille moyenne, il est plutôt hotel familiale avec du personnel accueillant et aux petits soins. Le restaurant est très bon, ils proposaient du gibier pour la saison automnale.
Séjour de 2 nuits en octobre 2017
Réponse de Therese le 22 oct. 2017
Merci puor votre review.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel Sympa'!
J'adore le grand chalet et le personnel! Tous souriant et efficaces. Aussi les petites touches personnelles adorables.

8/10 Bien

Christine, Nyon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merci !!
Nous avons passer un très bon séjour.. Le personnel nous a réservé un très sympathique accueil. Merci à tous

10/10 Excellent

Riyaz

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My room had a nice balcony and an excellent view of the mountains from the second floor. The breakfast here is also nice with a lot of options. The staff at the reception and restaurant (Melissa) were super nice. They were happy to offer tips about where to go and what to see. The owner/caretaker even offered a ride to the railway station since we had luggage and it was raining. Awesome people. Highly recommended.
Séjour de 4 nuits en mai 2024
Réponse de Therese Brunner le 26 mai 2024
Thank you very much for the great review. We are pleased to hear that you enjoyed our rich breakfast buffet in the morning. We will pass your compliment on to our team. This motivates us and the Bären team to give our best every day. We are already looking forward to your next visit.

10/10 Excellent

Carolyne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was kind, helpful, and accommodating. Conveniently located near the train station and food/drink/shopping but far enough to be quiet. Lots of trails nearby to explore. Room was clean and comfortable. Loved the free breakfast. Hope we can come back soon!
Séjour de 4 nuits en mai 2024
Réponse de Therese Brunner le 26 mai 2024
Thank you very much for the great review. This motivates us and the Bären team to give our best every day. We are already looking forward to your next visit.

10/10 Excellent

Rowena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are helpful and friendly.
Séjour de 2 nuits en mars 2024
Réponse de Hotel Bären Team le 30 mars 2024
Dear Guest Thenk you for the nice review and the visit. We hope to see you again soon.

10/10 Excellent

ADRIANA

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I highly recommend this hotel. This property is Unique, Oriented to Details, All the amenities in the Room are Wonderful, and the View from the window is Perfect, The room is confortable, and I felt I was in a Christmas Post Card. The Staff was very friendly and accommodating to all of our requests. I would love to come back in the future.
Séjour de 5 nuits en décembre 2023
Réponse de Therese Brunner le 8 janv. 2024
Dear Adriana, thank you very much for your wonderful review and your recommendation. We are thrilled to hear that you enjoyed your stay with as, as well our comfortable room with the post card view. We would love to welcome you again in the future.Best regardsHotel Bären team

10/10 Excellent

Debby

We had a marvelous experience here!! The staff was extraordinary, the food was delicious (and locally sourced!), and the village is quaint and welcoming.
Séjour de 3 nuits en octobre 2023
Réponse de Therese Brunner le 14 oct. 2023
Dear Debby Thank you for the visit and the great review. We are happy you liked the friendlyness of our Team and the food at the Alpine Herb RestaurantWe would love to host you again

8/10 Bien

Riley Jared

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very kind and helpful staff. Thank you!
Séjour de 2 nuits en octobre 2023
Réponse de Karin Schild Reception le 12 oct. 2023
Thank you for your good review.We hope you had a great stay with many wonderful experiences.We look forward to welcoming you back soon in the future.Kind regardsHotel Bären & Team

8/10 Bien

EDWIN KEE CHEONG

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel had excellent food, staff service and amazing view rooms. My only complain would be the fact that the rooms need to probably have a humidifier during colder months (like now it is autumn and the temperature at night is below 5 celcius. I found the room very dry causing poorer sleep at night. You also cannot humidify it while showering with the door open as the steam causes the fire alarm to set off.
Séjour de 3 nuits en septembre 2023
Réponse de Karin Schild le 26 sept. 2023
Dear Edwin Kee Cheong,Thank you very much for your nice review.We are glad that you liked the food, the rooms with great view and the friendly staff. We will check your concern about the dry air and thank you for pointing it out.We hope you had a good time and would be happy to welcome you again in the future.Kind regardsHotel Bäreni.A. Karin Schild

4/10 Médiocre

Zhongyan

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very basic room for a high price
Tiny room, uncomfortable beds and no “mountain view”
Séjour de 3 nuits en septembre 2023
Réponse de Therese Brunner le 24 sept. 2023
Dear ZhongyanThank you for the visit. There are different room categories. The room size is mentioned in the room description. We know that the room is small. But we try to show the pictures of the rooms and the views very honest and detailed. You have booked our smallest room category with view to the Männlichen Mountain. The balcony rooms are bigger with big panoramic windows and view to the Lauterbrunnen Valley and the surrounding mountain peaks.

10/10 Excellent

Smitha, Oak Park

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing breakfast.
Séjour de 3 nuits en septembre 2023
Réponse de Maresa Hühn le 8 sept. 2023
Dear SmithaThank you for your review. It was nice having you as our guest. We are happy to hear that you enjoyed our rich breakfast buffet. We hope to welcome you again in the future. We wish you safe travels and all the best

8/10 Bien

Adnan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Nice old building. Clean. Very close to train station, about 5 min. by walking, Helpful staff. Top floor rooms have danger of one hitting his head to the ceiling due to steep decline of roof top. (Snow)
Séjour de 3 nuits en août 2023
Réponse de therese Brunner le 28 août 2023
Dear AdnanThank you for the visit. We hope to see you again at the Bären

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location & view, great food, nice staff. Only complaints are that they did not have AC and the wifi was a bit slow and unreliable.
Séjour de 3 nuits en août 2023
Réponse de Therese Brunner le 8 sept. 2023
Dear James Thank you for the visit. We do not have a AC at the mountains usably it cools down at night, but we can offer a fan.We would be pleased to host you again

10/10 Excellent

Enrika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is located in Wengen, which is car-free village, but easily accessible with a train from Lauterbrunnen. The hotel is clean and the staff is friendly. We booked a room overlooking the mountains and the views were spectacular. The hotel also has a great restaurant for dinner and breakfast. Highly recommended this hotel and location.
Séjour de 4 nuits en juillet 2023
Réponse de therese Brunner le 13 août 2023
Dear EnerikaThank you for the visit and the great reviw. We are very happy you liked ther Hotel, the staff and the view from the balcony. We woul like to host you againBeste regards the Bären Team

10/10 Excellent

Henry

Séjour de 3 nuits en juin 2023
Réponse de Hotel Bären Team le 4 juil. 2023
Thank you for the great review. We are very happy if our guests were satisfied and enjoyed their stay.We hope to welcome you again soon.Kind regardsHotel Bären & Team

10/10 Excellent

Ching

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoy our stay here and it is the highlight of our trip. Location is great, 3-5 min walk from wengen station. The view outside our balcony is breathtaking. Breakfast is included and everything is freshly made with good variety.
Réponse de Hotel Bären Team le 28 juin 2023
Thank you very much for your great review. We are pleased that your stay at the Bären Hotel was the highlight of your trip, and that you enjoyed the view and our breakfast buffet.We hope to welcome you again in the future.

10/10 Excellent

Jack

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent boutique hotel located in a Swiss village with extraordinary scenary all around. Easy access to many scenic hiking tails. We hope to visit again.
Séjour de 2 nuits en juin 2023
Réponse de Hotel Bären Team le 8 juin 2023
Dear JackThank you for your excellent review. We hope to welcome you again sometime in the future.

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breathtaking. Beautiful hotel- clean, friendly, AMAZING location. If we could have changed our itinerary to stay longer, we would have.
View from our balcony
Séjour de 2 nuits en mai 2023
Réponse de Hotel Bären Team le 2 juin 2023
Dear AnneThank you very much for your wonderful review. We are happy to hear that you enjoyed your visit and our amazing location. We hope to welcome you again in the future.

10/10 Excellent

Geng

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast included (amazing by the way). We had a nice dinner there also and it was good. Staff was really nice!
Séjour de 3 nuits en mai 2023
Réponse de Hotel Bären Team le 29 mai 2023
Thank you for your wonderful review. We are happy to hear that you enjoyed your visit and also the dinner in our restaurant. We would love to welcome you again.We wish you safe travels and all the best.

10/10 Excellent

XINMING

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff and owners are very nice and pleasant. We really enjoyed this place and our stay. The breakfast was super as well.
Séjour de 3 nuits en mai 2023
Réponse de Hotel Bären Team le 24 mai 2023
Dear XINMING thank you for the nice review. We hope to see you soon again at the Bären

10/10 Excellent

SIRAJ

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful owners. Breakfast was amazing, view was really awesome. Beautiful village overall. Nice and clean rooms. Very friendly staff and owners helped us with directions and also provided us some medicines
Séjour de 2 nuits en septembre 2022
Réponse de Team le 30 sept. 2022
Dear Siray,Thank you for your stay we hope you enjoyed your time. Thank you very much for your great review.We hope you are already feeling a little better.We would be happy to welcome you again with usKind regardsHotel Bären & Team

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay at Hotel Baren!
Séjour de 4 nuits en septembre 2022
Réponse de Therese Brunner le 18 sept. 2022
Thank you for posting this beautiful photo. We are pleased to hear that you enjoy your stay at our place.

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect hotel!
Hotel Baren is a wonderful hotel with a spectacular view from our balcony room! The staff are very friendly and helpful when we had to switch rooms because we had two separate bookings. Wengen is a perfect base to see the area. Very accessible to trains and cable cars. The rooms are a bit smaller than preferred but the balcony makes it feel a bit bigger and when you are in the mountains the rooms are generally small.
Séjour de 1 nuit en septembre 2022
Réponse de Therese Brunner le 18 sept. 2022
Dear NicoleThank you for your wonderful review. We are pleased to hear that we were the perfect hotel for you. We hope to welcome you again in the future.

10/10 Excellent

Becky

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2022

4/10 Médiocre

Brayan Roshan, WATFORD

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Personnel et service et équipements
The good: call ahead for directions from Wengen. Decent sized double room. The downside: The Hotel is actually further down below the station on a steep path- heavy baggage is not convenient. They did not help with either theirs nor third party taxi.They were keen to book us in for evening meals - the waitress was not helpful with portion sizing, my wife asked for a small portion as she was unwell, they refused and got huge us portions that the kids and my wife did not like (overly oily fish fritters etc) nor could finish.Snarky remarks from the servers that we have too much food. I had clearly specified that I had an egg allergy, the waitress said she would ask. Another waitress got the food and I was about to eat it before I double checked and the answer was again- 'I will ask' (!!)-this is unacceptable in my view,simply too careless about the customers health. Very awkward ambience and rushed treatment from the servers.Also this restaurant is more expensive than the standard 'Swiss expensive'. We did not go there again.The rooms are separated with sliding doors that go completely inside the slot- my little child's hand got stuck in the slot while she wanted to move,it was hurtful for her. No lock or exhaust fans in the toilet. Lock and key for hotel doors. Room not cleaned while away. Snarky comments and inappropriate comments from the receptionist during checkout. Expensive place with little value. This Hotel was the low point of our Swiss trip.
Séjour de 2 nuits en août 2022
Réponse de Therese Brunner le 14 août 2022
Dear guest, We are sorry that you were not completely satisfied. We try to do everything to make our guests happy. The quality of the food is very important to us and we make everything fresh. We also pay close attention to the origin and seasonality of the ingredients. The Fischknusperli that we served you were from Lake Thun. Lastly, we take allergies very seriously and always like to double check. Our hotel is 3-5 minutes below the train station. We're glad about that, that's why it's so quiet here at night. We are always available to bring our guests' luggage to the train station free of charge (between 9:00 a.m. and 5:00 p.m.). We clean all the rooms every day unless there is a "bear" hanging on the door with the sign "Please do not clean." If we made a mistake, we are very sorry. We hope to accommodate you again and convince you of our service quality.

10/10 Excellent

Fengjuan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk was very nice and warm, though I wished the bathroom had more shelves
Séjour de 4 nuits en août 2022
Réponse de Therese Brunner le 13 août 2022
Dear Fengjuan Thank you for your review and your feedback.

10/10 Excellent

Marc

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. The restaurant is great - be sure to make a reservation for dinner. We stayed in the small little house next to the playground, which was perfect with our 7 and 5 year old. Definitely recommend it!
Séjour de 2 nuits en juillet 2022
Réponse de Therese Brunner le 24 juil. 2022
Dear Marc Thank you for taking the time to write such a wonderful review. We are pleased to hear that you enjoyed your Chalet Kleine Bär and the stay with us. We will pass your compliments on to our team. Looking forward to welcoming you again in the future.

10/10 Excellent

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful place to stay if you are visiting Wengen. The staff was so friendly and helpful - even making us a bagged breakfast on our day of departure since we were catching an early train. The room was clean and comfortable. The location is perfect if you are arriving by train - just a short walk down the hill from the station. It is easily assessable to the village and local hiking trails. A bonus is the wonderful restaurant on site where we had an amazing dinner and views of the "Alpine Glow" in the evening. Breakfast, which is included, was a wonderful and extensive buffet. I would highly recommend this wonderful hotel.
Séjour de 2 nuits en juillet 2022
Réponse de Therese Brunner le 20 juil. 2022
Dear Claire With great pleasure, we read your lovely review of your stay in our hotel in Wengen. I appreciate your positive feedback about our hotel & dinner and our staff. We will pass it on to our team as well. Our goal is to make your stay as pleasant as possible. Sunny regards from Wengen Therese Brunner & Bären Team

8/10 Bien

Barbara L

Séjour de 3 nuits en juillet 2022
Réponse de Therese Brunner le 19 juil. 2022
Thank you for the visit

10/10 Excellent

Nathalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family run hotel with a fantastic balcony view and an excellent breakfast. All staff were very nice and professional.
Séjour de 3 nuits en mai 2022
Réponse de Therese Brunner le 15 juin 2022
Thank you very much for the great review. We are very pleased that you enjoyed your stay with us. That you enjoyed the view from the balcony and the breakfast buffet. Kind regards from the whole Bären team

10/10 Excellent

peter

Séjour de 3 nuits en février 2022
Réponse de Therese Brunner le 9 févr. 2022
Vielen herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Positives Feedback motiviert uns noch mehr, täglich das Beste für unsere Gäste zu geben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns im Hotel Bären. Grüsse aus Wengen Therese and Willy Brunner & Bären-Team

8/10 Bien

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great View
Fantastic view from the balcony, excellent location a few minutes walk from the train station
Séjour de 4 nuits en janvier 2022
Réponse de Therese Brunner le 31 janv. 2022
Dear Nick Thank you for your review. We are happy you liked the view from the balcony in the Room with the big windows.

10/10 Excellent

Mrs Lora Jin Looi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and very helpful staff. Excellent cuisine and service. Clean and bright rooms, dining and lounging areas. Good views.
Séjour de 7 nuits en janvier 2022
Réponse de Therese Brunner le 20 janv. 2022
Thank you for the visit and the great review. We are glad you did like the cuisine and the service and the room

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel, friendly service, fabulous restaurant
I got a very warm welcome when I checked in. Often when I travel solo in Switzerland, I get landed with the least desirable restaurant table (in the middle, under the bright lights) and I was so thankful that the receptionist went out of her way to make sure I had a nice corner table. The restaurant was very good, with a good selection of local venison options. The breakfast choices were also good, including eggs, bacon, etc. I would have eaten there more nights if there was some kind of discount or prix fixe option for hotel guests. I did not want to eat there every night, so did not want the haft-board option. The room was comfortable and clean with a good view, although I was a bit self-conscious that the balcony of the room to my left could see into my room, and my bed. But that was a minor problem that could be addressed by closing the curtain.
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buen servicio y amabilidad del personal
Séjour de 3 nuits en septembre 2021
Réponse de Therese Brunner le 30 sept. 2021
Thank you for the visit and the great review. Kind regards The Bären Team

10/10 Excellent

Ayman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3 unforgettable nights
Baren hotel in Wengen area is a piece of heaven in earth. I am not sure where to start, thetmy have very wonderful outdoor play area, i myself enjoyed it, and a rabbit din next to it, 6 amazing rabbits, my kids spent hours feeding them. I took the challet room, it has 4 beds and fair balcony facing the alps, at night with a glass of wine, you won't renember any of your worries. Breakfast is magnificient, i asked for gluten free bread and i got it. They even have flax,shia and sun flower seeds. They are very close to the main shopping road, sports center and they provide transportation from station to hotel.
Séjour de 3 nuits en août 2021
Réponse de Therese Brunner le 14 août 2021
Dear Rob R Thank you for taking time to write a review. We are pleased to hear that you enjoyed the CHalet Kleine Bär with the views onto the mountains and the variety of options at breakfast We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team

10/10 Excellent

Iris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schönes, sauberes, helles Familienhotel
Wir waren nur eine Nacht da, aber der ganze Service und das Restaurant waren hervorragend. Schöne, helle, saubere Zimmer, gute Matratze… Einzig das Badezimmer Licht sollte vielleicht anders als an einer Schnur gesteuert werden können.
Séjour de 1 nuit en août 2021
Réponse de therese brunner le 21 sept. 2021
Sehr geehrte Iris Besten Dank für Ihren Besuch und die tolle Bewertung.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schön gelegen mit Blick auf Jungfrau. Zimmer hübsch, ZMorgä fein und Gastgeber sehr ftrundlich.
Séjour de 1 nuit en juin 2021
Réponse de Hotel Bären le 16 juin 2021
Lieber Gast Herzlichen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie Ihren Aufenthalt bei uns genossen hahen. Freundliche Grüsse Hotel Bären Team

10/10 Excellent

Rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simply amazing.
This hotel is amazing! The staff is incredibly friendly and helpful, the restaurant is delicious and beautiful and the hotel is in a perfect location. The room was clean, fresh and had an amazing mountain view. I definitely want to come back.
Séjour de 2 nuits en mai 2021
Réponse de Therese Brunner le 24 mai 2021
Dear Rafael We are very pleased to read your detailed fantastic review about the Restaurant and our hotel. A feedback like yours is the best reward we can get. We also aprreciate your nice words about our team. Our team is built up of happy, motivated, communicative and warm hearted hosts. Our philosophy is based on partnership and mutual trust. Our goal is to make your stay as pleasant as possible. And we always feel delighted to hear that you a had a wonderful time with us. We are looking forward to welcoming you soon again here in Wengen. Best regards Willy & Therese Brunner and the Bären-Team

10/10 Excellent

Alex

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to spend the holidays!
Amazing place: clean, wide open view of the mountains, super friendly staff and excellent food.
Séjour de 4 nuits en décembre 2020
Réponse de Therese & Willy Brunner and THE Team le 5 janv. 2021
Dear Alex Dear Thank you for taking time to write a review on tripadvisor. We are pleased to hear that you enjoyed your stay at Bären Hotel, that you appreciated our friendly service and the dinner& breakfast in Restaurant Bären. Looking forward to welcoming you soon again. Greets from Wengen

10/10 Excellent

Jürgen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2020
Réponse de Therese le 18 sept. 2020
Besten Dank für Ihren Besuch und die Beweertung

8/10 Bien

Ivo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Bären empfehlenswert
Herzlicher Empfang, Zimmer bzw. Haus "kleiner Bär" für 1 Übernachtung perfekt, Frühstück gut, beim check-in sowie check-out kann Gepäck deponiert werden während wir Skifahren waren. Preis/Leistung hat gepasst
Séjour de 1 nuit en mars 2020
Réponse de Hotel Bären Team le 16 mars 2020
Lieber Ivo wir freuen uns sehr über Ihre tolle Bewertung und dass es Ihnen bei uns gefallen hat. Herzlichen Dank für Ihre netten Worte. Es ist immer schön, wenn unsere Gäste mit dem Service unseres Hauses zufrieden sind. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns im Hotel Bären.Wir würden uns freuen, Sie schon bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse, Hotel Bären Therese & Willy Brunner i.A. M. Hühn

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to main cable car and train station. Great restaurant and staff.
Séjour de 5 nuits en décembre 2019
Réponse de reception le 7 janv. 2020
Dear Guest, Thank you for your nice review. It makes us happy, when our guest are happy. We are looking froward to welcome you in the future again. Kind regards Hotel Bären & Team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was a few minutes walk from the wengen station. The room was comfy and nice with a great view too. Breakfast was not bad and we had the half board on one of the nights which was good. Only point we were unhappy about was once when we went back to our room when it was being cleaned up, we noticed that one of our slipper was being used as a door stopper!! There was actually a door stopper there but she decided to use our Havaianas slipper instead which should not happen as it could have been spoilt by slotting it beneath the door.
Séjour de 3 nuits en décembre 2019
Réponse de Therese Brunner le 30 déc. 2019
Dear guest Thanks for your rating. We're sorry about the Havana as a doorstop. We'll discuss it with our team to make sure it doesn't happen again. We would be happy to have another visit Kind regards Therese Brunner

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2019
Réponse de Hotel Bären Team le 9 oct. 2019
Dear guest Thank you very uch for the rating. We are looking forward to your next visit. Best regards.

10/10 Excellent

Terra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay!
We absolutely loved this place! The staff were extremely helpful and friendly. The view from the room was spectatcular. Very clean, comfortable. Excellent breakfast and dinner. We loved all the little touches that made it so comfortable and homey. Definitely stay here!
Séjour de 2 nuits en septembre 2019
Réponse de therese le 23 sept. 2019
Thank you for taking time to write a review here, on expedia. We are pleased to hear that you enjoyed the rooms and also the breakfast and the dinner We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team