Bonjour Nicolas Merci pour vos commentaires.Nous changeons les serviettes conformément aux exigences des hôtels 3 étoiles. Le client peut demander son remplacement plus souvent et cela ne coûte pas 30 CHF comme vous l'avez écrit, mais 15 CHF.Également afin d'économiser de l'eau et de rejeter moins de détergents dans l'environnement. Dans le même but, nous n’utilisons pas de savon ni de gel douche individuels, car nous jetons alors beaucoup de plastique.Nous vous souhaitons une bonne journée!Meilleurs salutations

Deat Luc Thank you for such a good rating! We try to work well for our guests) We will be glad to see you again! Best regards

Hello, Thank you for sharing your feedback. Apologies for the inconvenience but the use of a code is clear in our hotel policy and in our emails, as well as the requirements to receive this code. This is part of our verification process for safety reasons. We hope you understand. We wish you a pleasant day.

Dear Catia, Thank you so much for the wonderful review! It was a pleasure to host you and hope to see you again in the future. Our best regards

Thank you for staying with us! We appreciate you taking time to share positive feedback. Hope you visit us in Lausanne again :) All the best, Team 46a

Dear Guest, Thank you for giving your review online. we look forward to welcoming you soon, Kind regards Susan

Thank you very much for your positive feedback. We are looking forward to welcoming you soon in Lausanne

Cher Manuel, Nous vous remercions d'avoir laissé votre commentaire et espérons vous accueillir à nouveau prochainement, Avec nos meilleures salutations Le Team 46a

Cher Monsieur, Nous vous remercions pour votre commentaire Nous sommes enchantés de lire que votre séjour a été à la hauteur de vos attentes. Meilleures salutations, L'équipe du 46a!

Dear Rui Thanks a lot!!!!!!have a beautiful day!!!Regards

Dear Christian Olivier RobertWe have been looking forward to your feedback.Check-in.The code was sent to you on June 20th at 18:24Perhaps our email got into spam and you didn't see it. We have email confirmation.Room with balconyYou have booked a standard room which does not have a balcony. Balconies are available in another, higher room category.Change of towels.Change of towels according to the standards of 3 * hotels is carried out every 3 days. In order to care for the environment and save energy. But we are happy to provide the guest with an extra service for an additional charge of 15 CHF for a set of towels for 2 people.Wi-fiThere is indeed a problem with the WiFi connection in this room. But we provided a device with mobile Internet that works no worse than a standard connection. Our specialists tried to solve this problem, but since your woman did not feel well, we did not bother her for a long time.Our receptionistAt the very least, she was useful to you because she quickly responded to your letters before your arrival and accepted the package in your name before your arrival. In the end, towels were only provided to you after a polite request from your lady. You started the whole conversation with the phrase "we leave earlier for 2 days - return the money to us".In any case, thank you for choosing our hotel and we wish you only positive impressions from staying in other hotels.Besr regards

Hello Makr Thanks a lot!!!! Have a nice day Best regards

Dear Mirel Thanks for the high rating!Have a nice day!Regards

Dear Pamela Thank you very much!We will be glad to see you again!Have a nice day! Regards

Bonjour Rudolf Merci pour vos commentaires. Mais pour que nous puissions améliorer notre service, il serait bon de savoir exactement ce que vous n'avez pas aimé. Je ne peux pas décrire votre expérience en un mot.Meilleure salutations

Bonjour Monsieur Utiliser la chambre et demander un remboursement à 100% n'est pas tout à fait correct de votre part. Nous vous souhaitons bonne chance et seulement des impressions positives de vivre dans d'autres hôtels.Meilleures salutations

Bonjour Monsieur Merci pour les commentaires. Pouvez-vous s'il vous plaît préciser ce que vous n'avez pas tellement aimé que vous avez directement utilisé le mot Terrible?Merci d'avance Meilleures salutations

Bonjour MonsieurMerci pour votre note élevée!Bonne journée Meilleures salutations

Hello Thank you very much for your feedback.!!!We try very hard to work well for our customersHave a nice day Best regards

Hello Thank you for your feedback.You paid 100 CHF per night for 2 people. It's not as high by Swiss standards as you say. If you are not sure about the cleanliness of the dishes, you can wash them yourself, although before each guest we check all the dishes for cleanliness. Rather, the format of a hotel like ours does not suit you. You're better off staying in classic hotels.There is a certain amount of time allocated for cleaning the room. If our maid will still wash mountains of dishes after each guest, then the cost of the room will not be 100 CHF per night, but at least 140 CHF.We wish you only pleasant impressions from other hotels.Best regards 46a team

Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

Hello Inaki Thanks for your feedback. All our photos correspond to the rooms. Perhaps you have already looked at the photos of rooms of other categories. We apologize for the garbage. And if you decide to use our hotel again, we can give you a discount when you book directly at the hotel. All bedding requests are subject to availability. Unfortunately, on November 1st we did not have any rooms with a large bed. Have a nice day

Dear James, Thank you very much for your feedback :) We look forward to welcoming you again and wish you a great day! Your team 46a Susan