Façade de l’hébergement
Vérifier la disponibilité

Avis sur The Eagle House Hotel

3.5 out of 5
The Eagle House Hotel
3 CASTLE ST., Launceston, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 84 avis sur 174." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 174." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 174." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 174." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 174." "

9,0/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Old Britain spirit
Very pleasant. A few days in the traditional britain spirit. Nice people, nice food. I loved it.
Séjour de 4 nuits en avril 2019
Réponse de The Eagle House Hotel le 11 avr. 2019
Dear Denis Thank you for your review, we do hope you will return to experience our hospitality again. We look forward to welcoming you back. Kind reagards The Eagle House Hotel

6/10 Satisfaisant

Andrew

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We booked a classic double room after looking at the website photos. We were allocated room 7, in the roof space that is accessed by several flights of stairs. Two sides of the room have sloping ceilings with exposed roof timbers. The toilet is located under the eaves behind the circular window seen at the front of the building. Despite warning notices, we frequently hit our heads and on one occasion, my wife hit her head so hard that she suffered a severe headache. Ours was a short stay and as we had a busy schedule, we avoided the upheaval of moving to another room. Whilst not an expert, I am surprised that building regulations allow such a room to be used as accommodation. In my view, the room is unsafe for visitors unfamiliar with the layout, its exposed eaves and roof timbers. Perhaps not surprisingly, it does not feature in any website photos. On a general level, reception is only open for limited periods of the day. The building is very tired and in need of redecoration. Paintwork on the window in room 7 is peeled back to bare wood in places. There are no lampshades on the wall lights; the toothbrush glass is missing; the light over the sink does not work. Despite the decor being tired, our room was clean, the bed was comfortable, and breakfast was good. We enjoyed a first-rate afternoon tea watching the Grand National. The staff were extremely friendly and helpful, and we would call out Teri who showed great dedication. Oh, and the gin flavours were fantastic.
Séjour de 2 nuits en avril 2024

10/10 Excellent

EF

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Some years ago after a few days in Cairo to visit the pyramids etc., we went on to Alexandria and stayed in a hotel, with all its spender that probably dated back to the old empire days. Entering the room we had at The Eagle House Hotel, although smaller and not as grand, was a reminder of our stay in Alexandria. There was also a bar at the Eagle, that does very good meals in the evenings to save having to go out again to find somewhere to eat. The bar also had real ale. Very good breakfast in the morning There is also a Castle, literally just up the road, to visit.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Kim

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Rob

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Rosemary

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Outdated room, tired decor, with paint blistering off wall behind bedhead due to damp. Expected better going off photos. Bedroom needed updating
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Malcolm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a wonderful stay again in the most elegant Eagle House Hotel
Séjour de 2 nuits en novembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Rob

Séjour de 2 nuits en octobre 2023

10/10 Excellent

Darren

Séjour de 1 nuit en octobre 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kerry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Eric

Les points forts : Personnel et service
Séjour de 4 nuits en septembre 2023

8/10 Bien

Kenneth

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Carl

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

STEPHEN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

8/10 Bien

BARRY

Voyage en couple
Quiet location, staff polite & helpful.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good, comfortable hotel with good food options and friendly staff
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Steve

Séjour de 1 nuit en juillet 2023

8/10 Bien

Janine

Séjour de 2 nuits en juillet 2023

4/10 Médiocre

andrew

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Business trip one night.
Needs massive improvement. Images of the building are misleading as very run down at the front. The downstairs rooms back onto a busy road and extremely noisy as the windows are not double glazed. Pillows were flat and very old. No blackout curtains. Breakfast was just awful. However the staff were really nice and helpful. They do have a lovely terrace.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Ian

Séjour de 2 nuits en juin 2023

10/10 Excellent

Bruce

Séjour de 1 nuit en juin 2023

10/10 Excellent

sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023

10/10 Excellent

Daryle

Séjour de 1 nuit en mai 2023

8/10 Bien

Robin

Les points forts : Propreté et personnel et service
OK hotel
Hotel was good, check in girl was great, breakfast was excellent. However the room was HOT and the radiator wouldnt turn off. The AC unit in the cupboard may have been a clue. Wouldnt stay in the summer
Séjour de 1 nuit en avril 2023

8/10 Bien

stephen

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Ok hotel
Room was really cold when I arrived at 4pm and I was told heating is on a timer and will come on shortly. It did heat up fairly quickly probably because the room was about 2 square metres. Breakfast was good Free parking was good Easy walk to town centre
Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Danny

Séjour de 1 nuit en mars 2023

2/10 Horrible

Keri

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cobwebs, dead flies on windowsill. Shower didn't work. It's faded, uncared for and staff are not well trained.
Séjour de 1 nuit en mars 2023

6/10 Satisfaisant

Jacques

Séjour de 1 nuit en mars 2023

10/10 Excellent

Rob

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023

10/10 Excellent

Debbie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a beautiful house. It has its own gin distillery. Our food was fabulous and staff helpful and friendly. Our room was beautiful and furnished to reflect the 16th century property. Beautiful views.bathroom unique. Will hopefully return in the summer.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

michael

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Gillian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eagle House 24/25/26 December 2022
This is a grade 2* listed building which the owners have invested massively in so there is still work to do. We had a lovely stay, magnificent Christmas tree filled 2 stories in the hall! Our room was huge so there was room for a dressing table/ chest of drawers and another chair but we were happy. A shower over the bath would have been preferable but we were OK. So glad this fabulous building has been protected, we know how hard it is to care for listed buildings.
Séjour de 3 nuits en décembre 2022

10/10 Excellent

michael

Séjour de 1 nuit en décembre 2022

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Charming hotel, lovely staff. A very individual place, the antithesis if a chain hotel!
Séjour de 1 nuit en novembre 2022

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic!
The hotel was full of history, a castle overlooked and it had wonderful views. The bar and restaurant was great with friendly staff. The fish and chips is quite possibly the best I have ever tasted (worth the stay for that!). The on-site brewed gin was tasty and overall was great. I will stay again.
Séjour de 1 nuit en octobre 2022

8/10 Bien

David

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely room and food. There were a few areas that were a little dated, but good overall
Séjour de 1 nuit en octobre 2022

8/10 Bien

richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2022

8/10 Bien

Michelle

Les points forts : Propreté et personnel et service
Okay hotel.
The hotel looks beautiful from the outside but the rooms are tired and the bathroom too small. Strangely, I asked to borrow an iron and ironing board and was advised that irons weren't allowed in the room because of safety so we had to take our clothes to a ground floor room to iron them. The restaurant was nice and the food was very good.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Derek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, friendly staff and clean hotel room
Séjour de 2 nuits en août 2022

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spent 3 nights here. The staff were friendly & helpful. There is a lovely terrace with beautiful views just off the bar. The bar area has a lovely modern feel and has the huge Gin Still (called Bob) that is used to produce the Eagle One Gin…..my favourite of their own Gins was the summer blend, although they were all very, very good My room was a lower room at the back, but despite there being no views, it was lovely & cool given the heat wave and gave welcome relief from the very high temperatures at the time of my visit. I had a single room that very clean with a comfortable bed and really nice shower room, Breakfast was great a selection on cereals, fruit etc and a choice of cooked breakfast that was brought to your table. The dinner menu was limited, as I stayed Mon-Thu but there is an a la carte menu Thu-Sat. The walk into town takes just a few minutes and you can go via the castle grounds as the castle gate is literally just outside the door of the hotel. I really enjoyed my stay and intend to go back in the future, probably for a couple of nights again and use it as a base to explore the surrounding area as Launceston itself is limited really only having the castle, a church and the market square. Eating out in Launceston also appeared limited to a couple of pubs and a couple of Indian restaurants which was a real shame. However for me the Eagle House was a real bright spot. Thank you to Rebecca & her team for making me feel so welcome.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient interesting property. Anyone with mobility problems should ask for a lower floor room. Food’s good and a nice bar area.
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements
Very helpful and friendly staff, would stay again
Séjour de 1 nuit en juin 2022

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceeded Expectations
Reviews were very mixed and I had almost cancelled. My room was small but appeared recently refurbed. Some public areas need some updating . Service was outstanding and everyone seemed to multi task seamlessly. The gin was fab and an added quirk. Would definitely stay again.
Séjour de 1 nuit en juin 2022

8/10 Bien

Andy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eagle hotel charming
Great location lovely views from the decking area off the bar
Séjour de 1 nuit en mai 2022

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, confort de la chambre
A visit to Eagle House Launceston
Room was clean and comfortable, especially the bed. The staff were friendly and helpful but seemed a little over stretched for the number of visitors, with one person seeming to have to do everything at one point from reception to waiting table. Had to wait a while in the restaurant but the food was very good when it eventually arrived and just the right portion size.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Paul

Séjour de 2 nuits en mai 2022