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Avis sur SpringHill Suites Pittsburgh Latrobe

3 out of 5
SpringHill Suites Pittsburgh Latrobe
115 Arnold Palmer Dr, Latrobe, PA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 711 avis sur 916." "
Note des voyageurs de 8 (Bien), d’après 151 avis sur 916." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 916." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 916." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 916." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very helpful
Séjour de 1 nuit en mai 2024

10/10 Excellent

Nancy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service was great.
Séjour de 2 nuits en mai 2024
Réponse de GM le 16 mai 2024
Dear Nancy, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Kevin Zilli, GM

10/10 Excellent

Shirley

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was very family friendly and spacious. The lighting provided an excellent mood.
Séjour de 1 nuit en mars 2024
Réponse de GM le 29 mars 2024
Dear Shirley, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Kevin Zilli, GM

10/10 Excellent

Joseph, Purcellville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Hugo, Wesley Chapel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great layout. Very comfortable for my family of four. The beds were clean, and the pull of our couch meant my son did not have to share a bed with his big brother.
Séjour de 1 nuit en mars 2024
Réponse de GM le 27 mars 2024
Dear Hugo, It is lovely to hear that we have received a glowing recommendation from you and your family. Thank you for sharing this complimentary review, and please know that we would love to host you again anytime you return to the area. Best, Kevin Zilli, GM

10/10 Excellent

Fior

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy atentos, estaba super limpio, me encantó
Séjour de 1 nuit en mars 2024
Réponse de GM le 19 mars 2024
Dear Fior, We are thrilled to have provided you with spotless accommodations and delightful service. Our team takes great pride in delivering on our core goals, so hearing that we met your expectations is truly gratifying. Your feedback is invaluable and we sincerely thank you for choosing our hotel. We would be delighted to welcome you back soon. Sincerely, Kevin Zilli, GM

8/10 Bien

Janet

Voyage en famille
Les points forts : Personnel et service et équipements
Staff was very nice. Shower had hair in it from a previous stay. Both rooms sinks( shower ones) were clogged, but were fixed promptly by the hotel maitenence guy. Kleenexes were empty, but the hotel gave us a new box. Over all was a good stay
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Janet, While it was not perfect, I am happy that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM

8/10 Bien

Bevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool as a little cold but otherwise great stay.
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Bevin, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kevin Zilli, GM

10/10 Excellent

Jay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place I have ever stayed
Séjour de 1 nuit en mars 2024
Réponse de GM le 16 mars 2024
Dear Jay, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Kevin Zilli, GM

10/10 Excellent

Aaron

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rented a room for my daughter’s birthday. Pool was nice, and the bar was great! Clean rooms and great customer service.
Séjour de 1 nuit en mars 2024
Réponse de GM le 10 mars 2024
Dear Aaron, We are absolutely thrilled to have been a part of your daughter's birthday celebration! It was our pleasure to be your host hotel for such a special occasion, and we are sincerely grateful for the trust you placed in us. We can't wait to welcome you back for even more unforgettable experiences in the future! Best, Kevin Zilli, GM

10/10 Excellent

Michelle

Séjour de 3 nuits en mars 2024

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de GM le 6 mars 2024
Dear Stephanie, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Kevin Zilli, GM

10/10 Excellent

Mehrdad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

Marina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Took a week trip and enjoyed my time at this hotel!
Séjour de 6 nuits en février 2024
Réponse de GM le 26 févr. 2024
Dear Marina, We loved hosting you and look forward to your return! Thank you for taking time out of your day to let the staff and other travelers know that the SpringHill Suites is a phenomenal option for a tremendous stay. We value your business and hope you come back sooner rather than later. Best, Kevin Zilli, GM

10/10 Excellent

Reese

Séjour de 1 nuit en février 2024

10/10 Excellent

Sara

Séjour de 2 nuits en février 2024

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great!
Great stay. Clean and quiet. Breakfast was ok.
Séjour de 1 nuit en février 2024
Réponse de GM le 24 févr. 2024
Dear Anonymous, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our clean and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Kevin Zilli, GM

10/10 Excellent

Jinny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff. Nice property. Close to many dining and shopping options
Séjour de 2 nuits en février 2024
Réponse de GM le 24 févr. 2024
Dear Jinny, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Kevin Zilli, GM

10/10 Excellent

SARAH

Séjour de 2 nuits en février 2024

10/10 Excellent

anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Greatest T staff eager and to please
Séjour de 4 nuits en février 2024
Réponse de GM le 10 févr. 2024
Dear anne, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Kevin Zilli, GM

10/10 Excellent

Kim, JOHNSON CITY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a beautiful hotel, very clean and welcoming. Staff was friendly and helpful. Would definitely stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 29 janv. 2024
Dear Kim, Thank you for choosing our business and for sharing your valuable review with us. We are delighted to hear that you had a pleasant experience with us in a clean environment. It is our goal to consistently provide a great experience to our customers and your feedback will be shared with our team to encourage them to continue their good work. We look forward to serving you again soon. Best, Kevin Zilli, GM

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. A great value.
Séjour de 1 nuit en janvier 2024
Réponse de GM le 24 janv. 2024
Dear Christopher, That is what we like to hear! Thank you so much for your generous review and complimenting our property's overall value. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Kevin Zilli, GM

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de GM le 23 janv. 2024
Dear John, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Kevin Zilli, GM

10/10 Excellent

Pat Renee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Pat Renee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Daniela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly staff
Séjour de 2 nuits en janvier 2024
Réponse de GM le 16 janv. 2024
Dear Daniela, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please see us again soon. Best, Kevin Zilli, GM

8/10 Bien

Jeremy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked all except the toilets. The toilets were very loud when flushed. You can even hear the surrounding rooms when they flush. I have a child with Autism - sensory affected by loud noises. Other than toilets, property is great
Séjour de 3 nuits en janvier 2024
Réponse de GM le 10 janv. 2024
Dear Jeremy, While it was not perfect, I am happy to see that your stay was pleasant overall. Thank you so much for your valuable feedback and for choosing our SpringHill Suites. We hope to welcome you back for a flawless experience in the future. Best, Kevin Zilli, GM

10/10 Excellent

Wyatt

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de GM le 10 janv. 2024
Dear Wyatt, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Kevin Zilli, GM

10/10 Excellent

Jeremy

Séjour de 1 nuit en décembre 2023

8/10 Bien

Drena

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All of the staff we encountered were extremely friendly and helpful. The front desk, bartender, chambermaids and breakfast staff without exception, were very pleasant. The rooms were very clean and spacious. Great place at a very fair price. The only thing we wished for were better hot breakfast options.
Séjour de 1 nuit en décembre 2023
Réponse de GM le 30 déc. 2023
Dear Drena,Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you, especially for recognizing the staff; I will share your kind comments. We look forward to seeing you upon your return to the area!Best,Kevin ZilliGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helpful staff
Hotel is clean and staff is friendly and very helpful! Near dining and shopping.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 18 déc. 2023
Dear Anonymous, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Kevin Zilli General Manager

10/10 Excellent

Marvin

Voyage en couple
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

8/10 Bien

nancy

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Marsha, Frederick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My only criticism is that the breakfast was pretty lame. It had the basics, but nothing very interesting or appealing. However, the staff was attentive to it and made sure everything was clean, well presented and inviting.
Séjour de 2 nuits en décembre 2023
Réponse de GM le 11 déc. 2023
Dear Marsha, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back for an even better stay next time. Best, Kevin Zilli General Manager

10/10 Excellent

Kathleen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could not open the blinds to see outsider
Séjour de 1 nuit en décembre 2023
Réponse de GM le 5 déc. 2023
Dear Kathleen,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for improvement, and for choosing our hotel. Please visit us again soon.Best,Kevin ZilliGeneral Manager

8/10 Bien

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very pleasant and responsive. Check in was quick. The suite was spacious and clean. Love having coffee, tea and water all day. We had 4 people in the suite and only two bath towels, cuos, 1 coffee and a decalf and no pillows for the couch pull out.. when reserving for 4 in a room the room ahould be set for 4. But staff wrte very responsive to requests. Breakfast was handy, could offer more variety and some not so great.
Séjour de 2 nuits en novembre 2023
Réponse de GM le 29 nov. 2023
Dear Barbara, I know I am biased, but I feel we have the finest staff in Latrobe. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Kevin Zilli General Manager

10/10 Excellent

Romeo

Séjour de 1 nuit en novembre 2023
Réponse de GM le 18 déc. 2023
Dear Romeo, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Kevin Zilli General Manager

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel!!
Staff was friendly and room was great. Super clean and comfortable!!
Séjour de 1 nuit en novembre 2023
Réponse de GM le 15 nov. 2023
Dear Daniel, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed every aspect of your stay at our SpringHill Suites. Thank you for sharing this kind review, and please come back to see us anytime we can be of service. Best, Kevin Zilli General Manager

10/10 Excellent

Edmund

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel.
Séjour de 1 nuit en novembre 2023
Réponse de GM le 16 nov. 2023
Dear Edmund, Glad to hear it! Thank you for taking time out of your busy day to let us know that you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Kevin Zilli General Manager

8/10 Bien

Charlie

Voyage en famille
Les points forts : Personnel et service et équipements
The staff is super-dooper great. The breakfast was great. HOWEVER, do not be fooled by the pictures on line of the room we got. It showed a separation between the two beds and a very large hide-a-bed that was also an l shaped large sofa. There was NO separation and the sofa was small and the hide-a-bed not real comfortable. THAT was very disapointing. Had we been staying more than one night, I would have demanded another room that was like the pictures shown. The staff was so pleasant that I just sucked it up and kept the room. My family was OK with it but our sleep was disturbed because of the non-separation between the sofa and the two queen beds.
Séjour de 1 nuit en novembre 2023
Réponse de GM le 14 nov. 2023
Dear Charlie, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable thanks to our tremendous staff; we work hard to provide a pleasant experience. Your kind comments, which highlight some successes and areas for improvement, are appreciated as they foster change for the better. We look forward to a return visit. Best, Kevin Zilli General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just book it.
Great place to crash with the family. Spacious room. Nice lobby with great amenities. Bar a bonus! Good breakfast and very convenient location. Will stay again.
Séjour de 1 nuit en novembre 2023
Réponse de GM le 11 nov. 2023
Dear Anonymous,It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area.Best,Kevin ZilliGeneral Manager

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de GM le 15 nov. 2023
Dear Beth, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Kevin Zilli General Manager

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Dwayne

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Third or fourth time staying there it’s in a great location which makes it easier for us to visit family
Séjour de 6 nuits en novembre 2023
Réponse de GM le 9 nov. 2023
Dear Dwayne, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and your kind words regarding our tremendous location. We are proud to be your favorite hotel in Latrobe and look forward to your next stay. Best, Kevin Zilli General Manager

10/10 Excellent

Ramona

Séjour de 1 nuit en novembre 2023

8/10 Bien

Marie

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023

10/10 Excellent

james

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice property with Continental breakfast . Hotel has Arnold Palmer displays, very clean, quiet, staff was very friendly and helpful, efficient checkin. Coffee maker, mini fridge and Microwave in room. Only slight drawbacks, rooms could have usb ports and upgrade the coffee makers to Keurig coffee makers. Definitely would stay there again.
Séjour de 2 nuits en octobre 2023
Réponse de GM le 26 oct. 2023
Dear james, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Kevin Zilli General Manager

10/10 Excellent

Nina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful view as well
Séjour de 1 nuit en octobre 2023
Réponse de GM le 24 oct. 2023
Dear Nina, Thank you for taking the time to write a review. I’m pleased to learn that you found our hotel and the surrounding area beautiful. We appreciate your compliments and humbly request a return visit. Best, Kevin Zilli General Manager

8/10 Bien

Sojeong

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 24 oct. 2023
Dear Sojeong, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Kevin Zilli General Manager

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Phenomenal
It was a quick stopover. This place is meticulous. Super comfortable and staff is very helpful and welcoming. I can't imagine looking anywhere else for convenience or comfort.
Séjour de 1 nuit en octobre 2023
Réponse de GM le 22 oct. 2023
Dear Bryan, Thank you for your compliments and for choosing our SpringHill Suites. It is rewarding to hear that our cheerful staff and immaculate accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Kevin Zilli General Manager