Avis
9,0
Merveilleux
9,2/10
Propreté
9,6/10
Personnel et service
8,8/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Emel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
jean michel
26 nov. 2022
jean michel
Séjour de 1 nuit en novembre 2022
Réponse de JOEAN le 30 nov. 2022
Dear Mr./Ms. Jean Michael,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a good rating.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Sylvain, Montreal
Voyage en couple
14 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sylvain
Séjour de 1 nuit en octobre 2019
Réponse de "Your Place To Be" Vivien's Hotel le 14 oct. 2019
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back here in Vivien's Hotel in the near future. Thank you and have pleasant day ahead Sylvain!
10/10 Excellent
David
Voyage en couple
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
10/10 Excellent
Laura
7 avr. 2024
Laura
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Orla
Voyage en groupe
6 avr. 2024
Les points faibles : Propreté
Orla
Séjour de 1 nuit en avril 2024
Réponse de JOEAN le 6 avr. 2024
Dear Ms.Orla,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Adam
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en mars 2024
Réponse de JOEAN le 6 avr. 2024
Dear Sir Adam,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Kana
11 mars 2024
Les points forts : Propreté
Kana
Séjour de 1 nuit en mars 2024
Réponse de JOEAN le 23 mars 2024
Dear Ms.Kana,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Erlinda
1 mars 2024
Erlinda
Réponse de JOEAN le 23 mars 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Erlinda
Voyage en famille avec de jeunes enfants, Voyage en famille
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erlinda
Séjour de 5 nuits en février 2024
Réponse de JOEAN le 4 mars 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Evelyn
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Evelyn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Jeff
Voyage d’affaires
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeff
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Jeff,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
2/10 Horrible
Thomas
Voyage en famille
14 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Thomas,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations..We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"
10/10 Excellent
ROGERS G., Modesto
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ROGERS G.
Séjour de 3 nuits en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Rogers,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Gesila, Austell
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gesila
Séjour de 1 nuit en décembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Gesila,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Darwin
Voyage d’affaires
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darwin
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Darwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Richard
27 janv. 2024
Richard
Séjour de 4 nuits en janvier 2024
Réponse de JOEAN le 23 mars 2024
Dear Sir Richard,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Masato
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Masato
Séjour de 4 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Masato,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
DEUK SOO
26 janv. 2024
DEUK SOO
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Soo,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Edwin
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Edwin
Séjour de 2 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Edwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Leanne
24 janv. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Leanne
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Leanne,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
16 janv. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
JiYOEN
14 janv. 2024
JiYOEN
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Jiyoen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
6/10 Satisfaisant
Mary Gail, Oakland Gardens
Voyage en famille avec de jeunes enfants, Voyage en famille
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary Gail
Séjour de 2 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Rommel
Voyage en famille avec de jeunes enfants
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rommel
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Rommel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
??
Voyage en famille avec de jeunes enfants
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
??
Réponse de JOEAN le 23 févr. 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Cynthia Isabel, Lake Elsinore
Voyage en famille avec de jeunes enfants, Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia Isabel
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Cynthia,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Elena, Granbury
Voyage en couple
12 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elena
Séjour de 1 nuit en décembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Elena,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Cavaughn
6 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cavaughn
Séjour de 1 nuit en novembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Cavaughn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
ROGERS G., Modesto
Voyage en famille
28 nov. 2023
Les points forts : Propreté et personnel et service
ROGERS G.
Séjour de 1 nuit en novembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Roger,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Stephen
29 oct. 2023
Stephen
Séjour de 1 nuit en octobre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Stephen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Mark
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en octobre 2023
Réponse de JOEAN le 17 oct. 2023
Dear Mr.Mark,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving our guests outstanding service and are overjoyed to receive your compliments and appreciation. Our dedicated staff are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Jonathan
16 juin 2023
Jonathan
Séjour de 5 nuits en mars 2023
Réponse de JOEAN le 13 juil. 2023
Dear Mr./Ms. Jonathan,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
Mary
2 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2023
Réponse de JOEAN le 13 juil. 2023
Dear Mr./Ms. Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
sean
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sean
Séjour de 2 nuits en mai 2023
Réponse de JOEAN le 26 mai 2023
Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Ricardo
8 mai 2023
Ricardo
Séjour de 1 nuit en mai 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Daniel
21 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en février 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
6/10 Satisfaisant
Jayralph, Juneau
12 févr. 2023
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Jayralph
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"
8/10 Bien
david
Voyage en couple
5 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
david
Séjour de 1 nuit en février 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
6/10 Satisfaisant
Dolor Liza
Voyage en famille
27 janv. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dolor Liza
Séjour de 2 nuits en janvier 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"
4/10 Médiocre
Scott
18 janv. 2023
Scott
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"
8/10 Bien
Dino
13 janv. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dino
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. Dino,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
John
Voyage en famille
12 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. John,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Clifford
Voyage en famille
12 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clifford
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. Clifford,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Thomas
6 janv. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Thomas
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Lilian
30 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lilian
Séjour de 1 nuit en décembre 2022
Réponse de Jocelyn le 31 déc. 2022
Dear Mr./Ms. Lilian,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our gu ests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Charles
30 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Charles
Séjour de 6 nuits en octobre 2022
Réponse de Jocelyn le 9 nov. 2022
Dear Mr./Ms. CHARLES,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
10/10 Excellent
Romel
28 oct. 2022
Romel
Séjour de 1 nuit en octobre 2022
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel
8/10 Bien
J
Voyage en couple
6 oct. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
J
Séjour de 1 nuit en septembre 2022
Réponse de JOE AN le 7 oct. 2022
Hello Mr./Ms. J,Greetings from Vivien's Hotel.Thank you for taking the time to write this review. However, we believe you are referring to another hotel you stayed at. Yet, we are glad to know that you had a wonderful staycation, that's what hotels and resorts aim to do, to give our guests a fantastic break from the hustle in life.We are looking forward to being of service to you again in the future.Best regards,Vivien's Hotel"Your Place To Be"
10/10 Excellent
Rosie
Voyage en famille
15 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rosie
Séjour de 1 nuit en septembre 2022
Réponse de Jocelyn le 18 sept. 2022
Dear Mr./Ms. ROSIE,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel