Vestibule

Avis sur Vivien's Hotel

3 out of 5
Vivien's Hotel
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 70 avis sur 112." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 112." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 112." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 112." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 112." "

9,2/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Emel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon séjour pour une nuit la veille de notre vol. Chambre bien équipée propre et confortable. Pas beaucoup de bruit. Transfert aéroport inclus (chaque heure)
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Emel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

jean michel

Séjour de 1 nuit en novembre 2022
Réponse de JOEAN le 30 nov. 2022
Dear Mr./Ms. Jean Michael,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a good rating.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Sylvain, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent service et proprete. Architecture moderne et neuve. Service de navette pour aeroport tres efficace et inclus dans le prix. Il n'y a pas d'ascenceur mais on transport vos valises. Bien situe pour les services et pres de l aeroport. Nous allons certes y retourner.
Séjour de 1 nuit en octobre 2019
Réponse de "Your Place To Be" Vivien's Hotel le 14 oct. 2019
Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back here in Vivien's Hotel in the near future. Thank you and have pleasant day ahead Sylvain!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en avril 2024

10/10 Excellent

Laura

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Orla

Voyage en groupe
Les points faibles : Propreté
The hotel was easy to get to from the airport. The area surrounding the hotel was very noisy and we could hear everything happening outside during the night (including cockerels going non-stop, which was funny at first). The floors were quite dirty (we noticed after walking around barefoot) but the rest of the room was clean including the bathroom. The room came with complimentary water which was great, and the AC worked without issue. The hotel staff were very friendly and arranged airport transfer for us the following day.
Séjour de 1 nuit en avril 2024
Réponse de JOEAN le 6 avr. 2024
Dear Ms.Orla,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de JOEAN le 6 avr. 2024
Dear Sir Adam,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Kana

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de JOEAN le 23 mars 2024
Dear Ms.Kana,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Erlinda

Réponse de JOEAN le 23 mars 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Erlinda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean comfy bed and make the beds everyday which is best staff are knowledgeable and courteous, shuttle van pick up and drop off to airport which is the best. Thank you from all of us has booked 4 rooms for a 5 nights stay
Séjour de 5 nuits en février 2024
Réponse de JOEAN le 4 mars 2024
Dear Ms.Erlinda,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Evelyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
- I booked this hotel for its free irport shuttle but no one picked me up at the airport. The staff at reception told me when asked that it was overlooked. - I was in room 201 and I woke up past midnight from motorcycles noise. - No elevator so I was forced to ask help from staff with my luggage - and tip - Room was a good size but no space to open 2 luggages - Room was clean - Left early the next day and staff packed me breakfast
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Evelyn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Jeff

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value. Very nice staff. Room is decent. Free airport shuttle. Free breakfast. Located across from restaurants and shopping. I felt safe walking around at night. I recommend it if you're on a budget.
Séjour de 1 nuit en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Jeff,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

2/10 Horrible

Thomas

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Could not sleep because of the noise from the main road and the light pollution
Séjour de 2 nuits en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Thomas,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations..We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

10/10 Excellent

ROGERS G., Modesto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I did not receive an upgread because have never asked for any. As a retired hospitality executive, I am perfectly happy with the commodations I paid for. The staff was great, Rachel and Angel were especially helpful. The driver who picked us up the airport is always a pleasure. The housekeeper, restaurant, and doorman. Please give them our takes for making our stay warm and pleasant.
Séjour de 3 nuits en février 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Rogers,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Gesila, Austell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are very helpful. The shuttle service to the airport is a big plus.
Séjour de 1 nuit en décembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Gesila,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Darwin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Cleanliness and the location.
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Darwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Richard

Séjour de 4 nuits en janvier 2024
Réponse de JOEAN le 23 mars 2024
Dear Sir Richard,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Masato

Les points forts : Propreté, personnel et service, équipements
ホテルは清潔感があって、スタッフは皆さんとても気遣いがあり親切です。一人旅にはちょうどなかったです。
Séjour de 4 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Masato,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

DEUK SOO

Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Soo,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Edwin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and airport shuttle is convenient
Séjour de 2 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Edwin,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Leanne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Leanne,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

JiYOEN

Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Jiyoen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 Satisfaisant

Mary Gail, Oakland Gardens

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Rommel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe, clean, quite and also, the staff were friendly.
Séjour de 1 nuit en janvier 2024
Réponse de JOEAN le 23 févr. 2024
Dear Sir Rommel,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

??

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
직원분들이 짐도 옮겨 주시고 데스크 직원도 친절하셨어요. 작지만 방도 깨끗하고 매우 만족 스러웠어요. 낮에도 닭이 우렁차게 을어대던데 그건 어쩔수 없는듯 해요. 위치며 주편 시설등 필리삔 체험에 좃ㄴ은곳 같아요.
Réponse de JOEAN le 23 févr. 2024
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Cynthia Isabel, Lake Elsinore

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Cynthia,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Elena, Granbury

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near to airport and free shuttle drop off and drop in safe and convenience to every one
Séjour de 1 nuit en décembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Ms.Elena,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Cavaughn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of this property is one of the selling points.
Séjour de 1 nuit en novembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Cavaughn,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

ROGERS G., Modesto

Voyage en famille
Les points forts : Propreté et personnel et service
Great stay
Séjour de 1 nuit en novembre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Roger,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Stephen

Séjour de 1 nuit en octobre 2023
Réponse de JOEAN le 23 févr. 2024
Dear Sir Stephen,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de JOEAN le 17 oct. 2023
Dear Mr.Mark,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving our guests outstanding service and are overjoyed to receive your compliments and appreciation. Our dedicated staff are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Jonathan

Séjour de 5 nuits en mars 2023
Réponse de JOEAN le 13 juil. 2023
Dear Mr./Ms. Jonathan,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and the staff was excellent. Ride to and from the airport was timely. Noise was occasionally a problem for me.
Séjour de 1 nuit en mai 2023
Réponse de JOEAN le 13 juil. 2023
Dear Mr./Ms. Mary,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve.Thank you for giving us this proverbial pat on the back, you made our day!We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de JOEAN le 26 mai 2023
Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Ricardo

Séjour de 1 nuit en mai 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this place very nice
Séjour de 3 nuits en février 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 Satisfaisant

Jayralph, Juneau

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

8/10 Bien

david

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to restaurants and stores and airport. Supposed to have an airport pick up but did not see anyone after 20 minutes looking around so we took a taxi that cost 500 pesos. I had requested a queen bed 2 months before when we booked but was given twin bedroom but they fixed that right away and changed rooms. Included a nice full breakfast. Fair price.
Séjour de 1 nuit en février 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

6/10 Satisfaisant

Dolor Liza

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property itself is reasonably okay and situated near shops and not far from the airport.
Séjour de 2 nuits en janvier 2023
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

4/10 Médiocre

Scott

Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien's Hotel!Thank you for sparing your valuable time writing us a comment. We are saddened to hear about your experience staying with us and for that would like to, on behalf of the team, apologize to you for failing to fulfill your requirements and expectations.May we ask in which part of the service we failed to serve you best so we could address it to the concerned department and take action to improve our service?Please rest assured that we have recorded these issues and duly forwarded them to the concerned department to improve our service for your future visits.We will strive to deliver great experiences consistently and we look forward to being of service to you again!Best regards,Vivien's Hotel"Your Place To Be"

8/10 Bien

Dino

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice hotel in a not so safe area. Friendly helpful staff.
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. Dino,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean and functional. Bed was good, sheets and towels clean etc. . Its kind of in the middle of things. Excellent value. The staff responded to emails very quickly. The airport pick up and drop off was timely too. We were a little late for breakfast one morning. And the actually brought 2 plates to the room. !!! I would recommend to anyone looking for a a clean well staffed location in town.
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. John,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Clifford

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice Hotel I've stayed there a couple of times
Réponse de JOEAN le 16 janv. 2023
Dear Mr./Ms. Clifford,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Thomas

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Lilian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Jocelyn le 31 déc. 2022
Dear Mr./Ms. Lilian,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our gu ests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and look forward to serving you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here 5 days very happy with my stay! Its a great place to stay at a great price! Food is great! Staff is very helpful and friendly! Will stay again!
Séjour de 6 nuits en octobre 2022
Réponse de Jocelyn le 9 nov. 2022
Dear Mr./Ms. CHARLES,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

10/10 Excellent

Romel

Séjour de 1 nuit en octobre 2022
Réponse de JOEAN le 29 oct. 2023
Dear Valued Guest,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel

8/10 Bien

J

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is the first dive Hotel, constructed 40 years ago. Locally owned, staff is nice and very helpful. Close to the beach, food, snorkeling, & dive shops. Has a swimming pool that shallow but clean. Friday and Saturday nights can be a little loud because it is close to some live music bars. Was a great place to stay for 4 nights.
Séjour de 1 nuit en septembre 2022
Réponse de JOE AN le 7 oct. 2022
Hello Mr./Ms. J,Greetings from Vivien's Hotel.Thank you for taking the time to write this review. However, we believe you are referring to another hotel you stayed at. Yet, we are glad to know that you had a wonderful staycation, that's what hotels and resorts aim to do, to give our guests a fantastic break from the hustle in life.We are looking forward to being of service to you again in the future.Best regards,Vivien's Hotel"Your Place To Be"

10/10 Excellent

Rosie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quit and clean
Séjour de 1 nuit en septembre 2022
Réponse de Jocelyn le 18 sept. 2022
Dear Mr./Ms. ROSIE,Greetings from Vivien’s Hotel!Thank you for taking the time to leave us such a beautiful review.We take pride in giving outstanding service to our guests and we're overjoyed to receive your compliments and appreciation. Our dedicated staffs are pleased to learn of your high praise and this gives us great encouragement to continually do our best to extend the best service deserve. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently and we look forward to being of service to you again!“Your Place To Be”Vivien’s Hotel