Avis sur PARKROYAL Langkawi Resort
PARKROYAL Langkawi Resort
Lot 60199 Pantai Tengah, Bandar Padang Matsirat, Langkawi, Kedah
Avis
9,2
Merveilleux
9,4/10
Propreté
9,6/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Merwan,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
Claude
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claude
Séjour de 11 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Claude,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
Julie
Voyage en groupe
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Julie
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Julie,Thank you for the fantastic 5-star review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
FABRICE
Voyage en famille
29 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
FABRICE
Séjour de 5 nuits en août 2023
Réponse de General Manager le 12 sept. 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
10/10 Excellent
Eri
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eri
Séjour de 2 nuits en mai 2024
Réponse de The Management le 14 mai 2024
Dear Eri,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 Excellent
Mikala
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mikala
Séjour de 2 nuits en avril 2024
Réponse de The Management le 16 mai 2024
Dear Mikala,Thank you for your wonderful review and for choosing our resort for your recent stay. We are delighted to hear that you enjoyed your time with us and that the King Deluxe Room met your expectations in terms of space and comfort.It is great to know that you appreciated the variety and quality of the offerings at our Sizzle by the Shore. We strive to provide diverse and healthy dining options to cater to all our guests' preferences.We are especially pleased that you found our spa to be a highlight of your stay. Our team works hard to create a relaxing and rejuvenating environment, and it is rewarding to hear that it made a positive impact on your visit. We are glad you enjoyed the gym and the adult-only infinity pool as well.Thank you again for your high recommendation. We look forward to welcoming you back to our resort in the future.
8/10 Bien
PANDEY, PANDEY MANISH KUMAR
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
PANDEY, PANDEY MANISH KUMAR
Séjour de 5 nuits en avril 2024
Réponse de The Management le 16 mai 2024
Dear PANDEY, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our resort, staff, and the views to be amazing. It is wonderful to know that you enjoyed our breakfast buffet, the thoughtful lemonade water at the swimming pool, and the excellent internet connectivity.We are pleased to inform you that we are considering implementing QR code scanners at every table and swimming pool chair. This will provide our guests with a more convenient and seamless way to order food and beverages.We have taken note of your suggestion regarding the automatic replenishment of lotion in the rooms during room service. Our team is looking into this to ensure that our guests have everything they need without having to make additional requests.Thank you once again for your thoughtful feedback. We look forward to welcoming you back in the near future and providing you with an even better experience.
8/10 Bien
Dzulazhar
Voyage en famille avec de jeunes enfants
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dzulazhar
Séjour de 2 nuits en avril 2024
Réponse de The Management le 14 mai 2024
Dear Dzulazhar,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 Excellent
Ming Jie
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ming Jie
Séjour de 2 nuits en avril 2024
Réponse de The Management le 14 mai 2024
Dear Ming Jie,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
8/10 Bien
Mark, Sonoma
15 avr. 2024
Les points forts : Équipements
Mark
Séjour de 3 nuits en avril 2024
Réponse de The Management le 16 mai 2024
Dear Mark,Thank you for choosing to stay at PARKROYAL Langkawi Resort and for sharing your feedback with us. We hope to have the opportunity to serve you again in the future, where we can demonstrate our commitment to providing the highest level of service.
10/10 Excellent
Arnold, Calgary
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arnold
Séjour de 2 nuits en avril 2024
Réponse de The Management le 14 mai 2024
Dear Arnold,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 Excellent
Kerry
Voyage en couple
4 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kerry
Séjour de 7 nuits en mars 2024
Réponse de The Management le 14 mai 2024
Dear Kerry,Thank you very much for taking the time to share your feedback. We greatly appreciate your kind words regarding our hotel facilities, the friendliness of our staff, the comfort of your room, and the quality of our breakfast offerings. It's always a pleasure to hear that we've succeeded in providing an enjoyable experience for our guests.We are truly sorry to hear about your disappointment regarding the availability of shaded sun lounges during your stay. Your feedback is incredibly valuable to us as we continually strive to improve and enhance our services. Rest assured, we will take your comments into consideration and explore ways to address this issue to ensure a more enjoyable experience for our guests in the future.Thank you for bringing these issues to our attention. We appreciate your business and hope that you will give us another opportunity to provide you with the excellent service and quality experience that our guests have come to expect from PARKROYAL Hotels throughout the world.
10/10 Excellent
Nazia
Voyage en famille
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nazia
Séjour de 4 nuits en février 2024
10/10 Excellent
Voyageur vérifié
12 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en février 2024
10/10 Excellent
Noel
11 févr. 2024
Noel
Séjour de 13 nuits en janvier 2024
Réponse de The Management le 14 mai 2024
Dear Noel,Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 Excellent
HAYATO
Voyage en couple
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HAYATO
Séjour de 4 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Hayato,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at the PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
Colin
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Colin
Séjour de 7 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Colin,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
Tomas
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tomas
Séjour de 5 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Tomas,Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
2/10 Horrible
Humza
19 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Humza
Séjour de 9 nuits en janvier 2024
Réponse de General Manager le 6 févr. 2024
Dear Humza,Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you could provide more details about the areas that you feel could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.Simply Yours,Bernard Sebastian
6/10 Satisfaisant
glynn
Voyage en couple
16 janv. 2024
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
glynn
Séjour de 7 nuits en décembre 2023
Réponse de General Manager le 6 févr. 2024
Dear Glynn,Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you provided more details about the areas that could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.Simply Yours,Bernard Sebastian
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
再訪希望
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 févr. 2024
Thank you for the fantastic review! We're delighted to hear you had a great experience. Your support means a lot to us. Looking forward to serving you again at PARKROYAL Langkawi Resort! Simply Yours, Bernard Sebastian
10/10 Excellent
Jenny
8 déc. 2023
Jenny
Séjour de 2 nuits en décembre 2023
Réponse de The Management le 15 déc. 2023
Dear Jenny,Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
10/10 Excellent
Bhavnesh
Voyage en couple
1 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bhavnesh
Séjour de 3 nuits en novembre 2023
4/10 Médiocre
Chenbo
27 nov. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Chenbo
Séjour de 3 nuits en novembre 2023
10/10 Excellent
Raynian
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raynian
Séjour de 3 nuits en novembre 2023
10/10 Excellent
MIKE
Voyage en couple
7 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MIKE
Séjour de 4 nuits en novembre 2023
10/10 Excellent
Doreen
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best retreat with seaview
Doreen
Séjour de 2 nuits en octobre 2023
Réponse de The Management le 15 déc. 2023
Dear Doreen,Thank you for taking the time to share your positive feedback about your recent stay at the latest Pearl of a string of beautiful PARKROYAL Hotels. It warms our hearts to know that you were able to appreciate the marvelous sea view from your room's balcony. We believe that the beauty of the surroundings enhances the overall experience, and it sounds like it made your stay truly special.We look forward to welcoming you back to PARKROYAL Langkawi Resort in the near future.
10/10 Excellent
Rudy, Singapore
Voyage en groupe
4 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rudy
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Aiman
Voyage en famille
29 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aiman
Séjour de 2 nuits en octobre 2023
Réponse de The Management le 15 déc. 2023
Dear Aiman,Thank you for taking the time to share your positive feedback about your recent stay at the latest Pearl of a string of beautiful PARKROYAL Hotels. We appreciate your kind words and look forward to welcoming you back for another exceptional stay at PARKROYAL Langkawi Resort.
8/10 Bien
Abdul Hamid
25 oct. 2023
Abdul Hamid
Séjour de 2 nuits en octobre 2023
Réponse de The Management le 15 déc. 2023
Dear Abdul Hamid,Thank you for taking the time to share your review about your recent stay at the latest Pearl of a string of beautiful PARKROYAL Hotels. We take pride in providing our guests with exceptional service and memorable experiences, and we hope to have the pleasure of welcoming you back to the PARKROYAL Langkawi Resort in the future.
10/10 Excellent
Mohd Sallehuddin Bin
Voyage en famille
22 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohd Sallehuddin Bin
Séjour de 2 nuits en octobre 2023
Réponse de The Management le 15 déc. 2023
Dear Mr. Mohd Sallehuddin,Thank you for choosing to stay at PARKROYAL Langkawi Resort and for sharing your feedback with us. We take pride in providing our guests with exceptional service and memorable experiences, and we hope to have the pleasure of welcoming you back to the PARKROYAL Langkawi Resort in the future.
10/10 Excellent
NATSUKO
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NATSUKO
Séjour de 2 nuits en octobre 2023
4/10 Médiocre
Fumie
10 oct. 2023
Fumie
Séjour de 2 nuits en octobre 2023
8/10 Bien
Keet Lam
6 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Keet Lam
Séjour de 2 nuits en octobre 2023
10/10 Excellent
Wan aida
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wan aida
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 3 oct. 2023
Dear Wan Aida, thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!Simply Yours,Dalip Singh
10/10 Excellent
Kim
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 3 oct. 2023
Dear Kim, thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!Simply Yours,Dalip Singh
8/10 Bien
Joycelin
Voyage en famille
1 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel with family friendly facilities
Joycelin
Séjour de 3 nuits en août 2023
Réponse de General Manager le 12 sept. 2023
We're glad you loved our hotel's location, beautiful views, and family-friendly activities. We apologize for the check-in delay due to a staff shortage but appreciate your patience. We hope you still enjoyed our facilities and look forward to welcoming you back.
10/10 Excellent
YU-LING
19 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
YU-LING
Séjour de 2 nuits en août 2023
Réponse de General Manager le 21 août 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
10/10 Excellent
Lauren
Voyage en couple
15 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lauren
Séjour de 2 nuits en août 2023
Réponse de General Manager le 21 août 2023
Thank you for your feedback on your recent stay at our resort. We're glad you enjoyed your time with us.We apologize for the smell issue in the room. We'll address this promptly for improved future stays.We look forward to welcoming you back.
10/10 Excellent
Atikur
Voyage en famille avec de jeunes enfants, Voyage en famille
9 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Atikur
Séjour de 2 nuits en août 2023
Réponse de General Manager le 10 août 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
10/10 Excellent
Rosli
Voyage en couple
7 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosli
Séjour de 2 nuits en août 2023
Réponse de General Manager le 10 août 2023
Thank you for your wonderful review! We're thrilled to hear that you found our place perfect, and enjoyed the good breakfast, spacious room, and overall facilities. We apologize for the slight delay in having your room ready, but we're glad that our team was able to compensate with a free drink from the bar.It's fantastic to know that the rest of your stay was excellent, and we truly appreciate your intention to stay with us again. Your kind words mean a lot to us.We're committed to providing great experiences and look forward to welcoming you back on your next visit.
10/10 Excellent
Sang Kyoung
3 août 2023
Sang Kyoung
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 10 août 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!Simply Yours,
10/10 Excellent
Rabeya
27 juil. 2023
Rabeya
Séjour de 4 nuits en juillet 2023
Réponse de General Manager le 21 août 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
10/10 Excellent
Hans
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hans
Séjour de 5 nuits en juillet 2023
Réponse de General Manager le 2 août 2023
Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!
2/10 Horrible
THIAM HOCK
Voyage en couple
19 juil. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
THIAM HOCK
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 21 juil. 2023
Dear Thiam Hock,Thank you for your feedback regarding your recent stay for your wedding anniversary. We apologize for not acknowledging your special occasion and for the disturbance caused by the water sound from the ceiling. Your comments are valuable, and we will take the necessary steps to improve. We hope to welcome you back for a better experience in the future.Simply Yours,Dalip Singh
2/10 Horrible
Shun Ho
19 juil. 2023
Shun Ho
Séjour de 5 nuits en juillet 2023
Réponse de General Manager le 10 août 2023
Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you could provide more details about the areas that you feel could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.
10/10 Excellent
techang
Voyage en famille
16 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
techang
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 21 juil. 2023
Dear Techang,Thank you for choosing to stay with PARKROYAL Langkawi Resort, and we hope to welcome you back soon!Simply Yours,Dalip Singh
6/10 Satisfaisant
dohee
Voyage en famille
14 juil. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
dohee
Séjour de 4 nuits en juillet 2023
Réponse de General Manager le 21 juil. 2023
Dear Dohee,Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you could provide more details about the areas that you feel could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.Simply Yours,Dalip Singh
10/10 Excellent
Yazeer
Voyage en couple
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yazeer
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 21 juil. 2023
Dear Yazeer,Thank you for your positive feedback about our friendly staff, clean and accommodating place, and the lovely ambiance. We appreciate your recommendation! We apologize for any inconvenience regarding the TV channels, spa prices, swimming hours, and some issues in the bathroom. Your feedback is valuable, and we'll consider it for improvements. We look forward to welcoming you back for another great stay at PARKROYAL Langkawi Resort.Simply Yours,Dalip Singh
6/10 Satisfaisant
YOUNG-NAM
27 juin 2023
YOUNG-NAM
Séjour de 2 nuits en juin 2023
Réponse de General Manager le 21 juil. 2023
Dear YOUNG-NAM,Thank you for sharing your feedback about your recent stay with us. We value your opinion and would appreciate it if you could provide more details about the areas that you feel could be improved. Your feedback is important to us, as it allows us to address any concerns and make necessary changes to enhance our guests' experiences. We look forward to hearing more about your suggestions or any specific issues you encountered during your stay.Simply Yours,Dalip Singh