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Avis sur Jasmine Garden Inn

2 out of 5
Jasmine Garden Inn
352 Northwest Knights Avenue, Lake City, FL

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 32 avis sur 123." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 123." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 123." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 123." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 123." "

6,6/10

Propreté

7,6/10

Personnel et service

6,0/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Owner & staff are top rate. Had a glitch with paypal/Expedia. Owner and manager accommodated me while solving the problem. Not 5star just affordable and clean
Séjour de 6 nuits en mai 2024
Réponse de John le 21 mai 2024
Hello Joseph, Thank you. It was a pleasure having you stay with us.

2/10 Horrible

Patricia

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They have cockroaches and we left and went somewhere else
Séjour de 1 nuit en avril 2024
Réponse de Shana le 28 avr. 2024
I apologize for the issue you had with your room. I went and inspected the room after you left and found no traces of roaches or any other kind of bugs what so ever.Kindest Regards, Jasmine Garden Inn

10/10 Excellent

E. Andres

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient to the interstate, right next to an exit. Very clean. Comfortable bed. Well-insulated and heating/ac unit worked really well, so temp was comfortable and could not hear traffic noise from freeway, making for a good night’s sleep. Owner was friendly and professional. Minor cosmetic flaws in room repair work which in no way affected our stay. Reasonably priced. A true hidden gem.
Séjour de 1 nuit en mars 2024
Réponse de John P, Owner. le 3 avr. 2024
Hello Andres: Good morning and thank you for this review. You have given us compliments and pointed out some cosmetic improvement suggestions. It is an honest review and it helps us do better. Warmest regards.

2/10 Horrible

John

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Facility was run down and in dire need of a facility upgrade. Especially the bath room. No towels or bath mat. Entrance door lock was broken. Had to have an employee open the door for me each time I left and returned. Very noisy because of close proximity to I-75. Staff was great, and the bed was good. The facility was just run down and worn out. Not as advertised by Expedia.
Séjour de 1 nuit en mars 2024
Réponse de John P, Owner. le 18 mars 2024
Hello John, Thank you for your feedback. I am sorry about the towel and the lose screw on the lock. I was training a new housekeeper ( not using it as an excuse) and I should have caught it. In terms of the rundown comment, let me respectfully disagree. The room was renovated in 2021. We need some work on the parking lot which is in progress. As for the highway noise, we are limited on our options. Thank you for the positive comments about the staff and the bed etc.

8/10 Bien

Katrina

Les points forts : Propreté
Yelling in the parking lot at 430 am. Appears to be a common stop for workers. Fair price but a bit run down and very noisy.
Séjour de 1 nuit en mars 2024
Réponse de John P, Owner le 18 mars 2024
Hello Katrina: Thank you for the feedback. Sorry about the noise at 4: 30 am. It is a rare incident in my 17 year history of managing the Jasmine Garden Inn. As for the comment about the run down appearance, let me respectfully disagree. We do need some work on the parking lot which is in progress.

8/10 Bien

Cheryl

Séjour de 2 nuits en février 2024
Réponse de John P. Owner le 3 avr. 2024
Hello Cheryl, Good morning and thank you for the review.

6/10 Satisfaisant

Paul

Voyage en famille
I was looking for a in-expensive place to stay for one night. This hotel fit the bill. My room was a little dated, but the bed was clean and comfortable. It allowed me a shower in the morning and that was all i was looking for. For under $60 it was worth it. Freeway noise was noticeable but i got used to it.
Séjour de 1 nuit en février 2024
Réponse de John P, Owner. le 18 févr. 2024
Hello Paul: Thank you for staying with us and providing this feedback. It is how we can improve. A agree with you about the highway noise. We get about 3-5 % of guests reporting it as bothersome. We started offering ear plugs.

10/10 Excellent

Robert

Les points forts : Équipements
verry nice mom and pop place. Ownes are very nice and personal. Will stay here again
Séjour de 1 nuit en février 2024
Réponse de John P, Owner le 18 févr. 2024
Hi Robert: Thank you very much for this very positive review. As we strive to make Jasmine garden Inn an economical and comfortable place to stay, comments such as yours is hear warming.

10/10 Excellent

Bettye

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've loved staying there it was very clean quiet and the staff was excellent service
Séjour de 1 nuit en février 2024
Réponse de John P. le 18 févr. 2024
Thank you Bettye. Hope to see you again.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the fact that it was affordable. I was very impressed with my room!! It was very clean, beautiful furnishings, I have no complaints. I would definitely come back here again and I would recommend this hotel to anyone. This place was great!!
Séjour de 3 nuits en février 2024
Réponse de John P le 16 févr. 2024
Hi Melissa, Thank you very much.

10/10 Excellent

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ii enjoyed my stay and everything was perfect.
Séjour de 1 nuit en février 2024
Réponse de John P, Owner le 17 févr. 2024
Hello Kathy: Thank you very much. It is so rewarding and encouraging to get reviews like this.

10/10 Excellent

Jimmy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great affordable motel
The wieners were so friendly, highly recommend this motel!
Séjour de 1 nuit en janvier 2024
Réponse de John P, Owner. le 17 févr. 2024
Hello Jimmy, Thank you so much. Makes our day.

10/10 Excellent

Kathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet and reserved.
Séjour de 1 nuit en février 2024
Réponse de John P, Front Desk. le 3 févr. 2024
Hello Kathy: Thank you. Reviews like yours is what we strive for.

10/10 Excellent

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manager was very polite I will stay here again when I travel to Orlando again
Séjour de 1 nuit en janvier 2024
Réponse de John P le 1 févr. 2024
Hi Larry: Thank you very much. It is so motivating when we get reviews like this.

8/10 Bien

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
too close to I-75 for traffic noise
Séjour de 1 nuit en janvier 2024
Réponse de John P le 31 janv. 2024
Hello Jay, thank you for the review. I am sorry we are limited on options on traffic noise.

10/10 Excellent

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de John P le 16 févr. 2024
Hi Daniel: Thank you very much.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Friendly Owners
Séjour de 1 nuit en janvier 2024
Réponse de John P, Owner. le 18 janv. 2024
Hello Daniel: Thank you.

6/10 Satisfaisant

Reinier, Miami Gardens

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
You can hear the cars from the street. The towels had spots and do not smell like clean
Séjour de 1 nuit en janvier 2024
Réponse de John P le 15 janv. 2024
Thank you very much for this feedback. I see that you stayed in room 104. We will do better with towels. Regarding the traffic noise, we are limited on options. Warmest regards.

8/10 Bien

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My wife and i was very happy with our stay it was clean and staff was amazing. If im ever back in the area i would definitely stay again. Right around to corner from the hospital
Séjour de 2 nuits en janvier 2024
Réponse de John P, Owner. le 8 janv. 2024
Dear Scott: Thank you for taking the time to review us and for staying with us. We will continue to improve the facility and guest experience.

10/10 Excellent

Tammy

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Convenient area little shaded looking when you pull up. But it was clean and quite. Building could use some up dating. But overall for the price it what to expect.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Nicole

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I didn't like the rooms cause they were dirty and they didn't have any towels or toilet paper. Sheets were dirty
Séjour de 5 nuits en octobre 2023

2/10 Horrible

Jimmy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Susanna

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Gut, günstig, sauber, aber alt und renovierungsbedürftig
Séjour de 1 nuit en juillet 2023
Réponse de John le 19 juil. 2023
Thank you for the review. You are right to point out the need for renovation. We have done some of the rooms and the rest are in progress.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden Treasure
The owner greeted us and was very helpful when one additional child decided to stay with us. The downstairs rooms are remodeled and surprisingly sound proof. (Rooms face I75 on our side) the city road leading to the Inn needs to be paved. Over all my kids only complaint was a rust stain on the tub. The water pressure was amazing and we will stay here again. Good value, lowest rate I have found in Lake City.
Séjour de 1 nuit en juillet 2023
Réponse de John. le 17 juil. 2023
Hello Sandra: Thank you for giving us an excellent review and at the same time pointing out improvements needed. We hope Columbia county will initiate repaving the road. I will take care of the rust stain in the tub. Warmest regards to you and your family.

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone there was so friendly and helpful. the room was extremely clean with a amazon jacuzzi tub that made my night very relaxing, which help me sleep like a baby. Thank You Jasmine Garden Inn and GOD bless you.
Séjour de 1 nuit en mai 2023
Réponse de John le 8 mai 2023
Hello Tony, thank you very much. It is is so satisfying to know that our guests had a good stay and woke up refreshed.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Professional management, nice staff and nicely furnished rooms with good beds & pillows.
Séjour de 1 nuit en mars 2023
Réponse de John P, Owner. le 5 avr. 2023
Hello Daniel: Thank you so much for this positive review. We work very hard to give our guests a good stay and when we receive a 5 our 5, it pushes us forward to do even more. Thank you.

10/10 Excellent

Patricia N

Voyage en couple
Les points forts : Propreté et personnel et service
Property Management was accommodating and excellent.
Séjour de 1 nuit en mars 2023
Réponse de Rick le 14 mars 2023
Thank you for your kind words. We look forward to seeing you soon. Thanks

8/10 Bien

Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Clean, convenient and best price around the area. I will definitely stay here again if I'm traveling through.
Séjour de 1 nuit en mars 2023
Réponse de Rick le 10 mars 2023
Thank you for your kind words. We work hard to provide the best room value in the area. We look forward to seeing you again and if there is anything we can do for you please contact us.

2/10 Horrible

Vonda

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank god you cancelled my order. This place is not safe. Very scary
Séjour de 1 nuit en mars 2023
Réponse de John - Owner. le 26 mars 2023
Hello Ms. Vonda: I respect your opinion ( as everyone is entitled to one). However, please note that Jasmine Garden Inn has operated under my ownership since 2006 and we never had any bad incidents.

4/10 Médiocre

Tammy

Séjour de 1 nuit en février 2023
Réponse de John P, Owner. le 5 avr. 2023
Hello Tamy: Thank you for your review. I wish I know why you rated us low. Warmest regards.

8/10 Bien

constance

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant little local place. Older motel so not everything is perfect but they are renovating as they can. sits in an out of the way spot behind the medical center. we felt safe enough to go out for a walk,hang out side, do our laundry in the simple facilities. Others were doing so too.
Séjour de 1 nuit en février 2023
Réponse de Shawn le 14 févr. 2023
Thank you Constance, for your patronage and your kind words. It is true that we are renovating and improving our Motel every day. We look forward to seeing you again soon.Kind regards,Management

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Could be better
While it was a convenient and affordable, the bed was very uncomfortable and the shower was terrible. The tub was stained and the water was rusty when I turned it on.
Séjour de 1 nuit en décembre 2022
Réponse de Rick le 8 févr. 2023
Dear Anonymous, Thank you for sharing your experience with us. We use City water, and have never seen rust as you describe. Nonetheless, your comfort is always our primary goal when you stay at our Inn. You should always give the Manager an opportunity to upgrade your room, whenever you find something that is detracting from this goal.Wishing you all the best,Management

10/10 Excellent

Keith

Réponse de Shawn le 14 févr. 2023
Thanks Keith. We appreciate hearing that your stay was above average. Kind regards,Management

2/10 Horrible

Robin, Livingston

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Lots of cockroaches and the room was dusty
Séjour de 1 nuit en août 2022
Réponse de Shawn le 14 févr. 2023
Hi Robin, Sorry to hear about your room not being up to your standards. We do have a monthly pest control contract with Orkin, and that is usually sufficient to control bugs, but it is possible that someone prior to your stay had introduced them to that room. Please let management know the next time your stay is not perfect so they can move you to another room.Cordially,Management

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2022
Réponse de Shawn le 14 févr. 2023
We are thankful for every review! We are always working towards a 10 out of 10.Management

6/10 Satisfaisant

Gabriel, FORT LAUDERDALE

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
cheap. nothing.
Séjour de 1 nuit en juin 2022
Réponse de Shawn le 14 févr. 2023
Dear Gabriel,It is true that we are an economical choice when lodging in Lake City. We do offer numerous amenities that other lodges don't, like an outdoor cooking area, and outdoor areas to recreate your pets. Hopefully you will enjoy these the next time you stay with us.Sincerely,Management

2/10 Horrible

Eric

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 2 nuits en mai 2022
Réponse de Shawn le 14 févr. 2023
Let a Manager know, anytime you stay in a lodge and are not entirely satisfied. We will always strive to provide the best accommodations!Sincerely,Management

8/10 Bien

Jennifer

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
It was clean and the people we great.
Séjour de 1 nuit en avril 2022
Réponse de Shawn le 14 févr. 2023
Hi Jennifer, We are delighted you enjoyed your stay at the Jasmine Garden Inn. We look forward to the next time we can accommodate you.Sincerely,Management

10/10 Excellent

abigail

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy stop along I-75
Séjour de 1 nuit en mars 2022
Réponse de Rick le 6 mars 2022
We appreciate that you chose to stayed with us. We hope that next you are in the area you will stop in and see us. Thank you.

2/10 Horrible

Nicholas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No staff, No curb appeal
Booked my stay in May for one night in November. When I arrived, the venue seemed a bit unsafe due to the surroundings, and the office was not staffed despite it being during office hours. My fiancé and I felt that it would be unsafe to stay at this location at that point in time. I could not request a refund because it was the day of my reservation (it was a stop on our way back home), and we drove all the way to Quincy, FL that evening to stay at a hotel we have previously used.
Séjour de 1 nuit en novembre 2020
Réponse de Shawn le 14 févr. 2023
Dear Nicholas,There is a manager onsite 24 hours a day at our Lodge. Sometimes we step away from the office to attend to a room request. We have a door-bell and carry the house phone whenever we leave the office, though. So if you had actually tried to check-in that day your experience might have been better. Cordially,Management

8/10 Bien

Demetrius

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room look the same as advertised and the staff was helpfull.
Séjour de 8 nuits en septembre 2020
Réponse de John. le 27 sept. 2020
Dear Demetrius: Thank you very much for your positive review. It means a lot to us, as we strive to constantly improve guest experience.

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Was not nothing I expected maybe hour in room cause to have to spend 2days in lake City hospital need a major update/upgrade definitely not for a family or decent people
Séjour de 2 nuits en mars 2020
Réponse de John, Owner. le 25 mars 2020
Dear guest: I am sorry to learn that you did not have a positive opinion of my Inn. I agree with you that it needs updating which we are in the process of ( 3-6 months).

8/10 Bien

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Excelent price n super clean.
Great for the price. Older building but super clean.
Séjour de 1 nuit en mars 2020
Réponse de John le 11 mars 2020
Dear Ms. Katherine: Thank you very much for your positive comments. It makes our day.

4/10 Médiocre

Victor, Houston TX

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We were very disappointed with our stay at this hotel. The manager was very nice and friendly and made us feel welcome. However, the entire hotel was in a rundown condition. When trying to open the door of our room from the inside, the door frame came loose and had to be pushed back ino place. Looked like this was not the first time it had happened. The room had an odor and the bed linen was oldand even the bath towels were of different colors. We liked the manager very much but i would not choose to teturn to this hotel.
Séjour de 1 nuit en février 2020
Réponse de John, Owner. le 27 févr. 2020
Hello Victor: Thank you for sharing your feedback. I am sorry to note that you did not have a good experience with the facility. I will certainly improve the conditions within the parameters of an economy segment Inn.

2/10 Horrible

Samuel

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de John, Owner. le 19 févr. 2020
Dear guest: Thank you for taking time to review Jasmine Garden Inn. I wish to know why you gave a low score. This way, I can take steps to correct problems experienced by you.

8/10 Bien

Ernedt

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Motel style of the 80’s but was clean and comfortable. Good value for the low price.
Séjour de 1 nuit en février 2020
Réponse de John, Owner. le 14 févr. 2020
Dear guest. Thank you for your positive and honest feedback.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service et équipements
Nobody there for checkin. Everything locked up. !!!!!!!!!!!
Séjour de 1 nuit en novembre 2019
Réponse de John, Owner. le 14 nov. 2019
Dear Guest: Thank you for sharing your bad experience. My sincere apologies for not having anyone to check you in. I will find out what happened and take measures to prevent repeat of same.

4/10 Médiocre

Voyageur vérifié

Voyage en couple
We were traveling and booked online. When we arrived at 8:15 p.m. the office had a closed sign on the door saying they'd be back at 6 a.m. No one answered the doorbell when we rang. We were forced to find other accommodations.
Séjour de 1 nuit en novembre 2019
Réponse de John, Owner. le 14 nov. 2019
Dear Guest: Please accept my sincere apologies for this bad experience. I promise to find out what happened and take corrective actions to prevent repeat of same.

6/10 Satisfaisant

Susie

Séjour de 1 nuit en octobre 2019
Réponse de Shawn le 14 févr. 2023
Thank you Susie. We are always renovating and improving the Motel, so we hope your next stay is "Above Average", but we appreciate every review.Thanks,Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed here as just a pit stop on our way to Orlando. The property is older, but very clean. The owners are extremely nice! I've never had more personal service at a hotel. I was greeted by name when I first walked in, as well as in the morning when I went to check out. Very happy with our stay, even though it was a very short one.
Séjour de 1 nuit en septembre 2019
Réponse de John le 18 oct. 2019
Dear Guest: Thank you very much. It feels so good to read reviews like this. We are in the process of (slowly but surely) updating the facilities. Look forward to welcoming you back !