Avis
8,4
Très bien
8,4/10
Propreté
9,0/10
Personnel et service
7,8/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
10/10 Excellent
Sharon
Voyage en groupe
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en mai 2024
Réponse de Laiah le 24 mai 2024
Thank you for your feedback! Yes, we are under new ownership and are excited about the ongoing remodeling. We're glad you like the changes so far and look forward to welcoming you back again soon!
10/10 Excellent
Jeffrey
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey
Séjour de 4 nuits en mai 2024
Réponse de Laiah le 24 mai 2024
Thank you for your wonderful feedback! We're delighted to hear that TJ, Juanita, Gabe, and Kyle made your stay comfortable and homely. Their kindness and willingness to help are qualities we highly value, and we're pleased they contributed to your positive experience. We look forward to welcoming you back soon!
6/10 Satisfaisant
Guadalupe
16 mai 2024
Les points forts : Personnel et service
Guadalupe
Séjour de 1 nuit en avril 2024
Réponse de Laiah le 23 mai 2024
Thank you for taking the time to share! It was a pleasure having you as a guest with us and are glad to know you enjoyed our holistic hospitality. If there is any additional feedback you would like to share, please don't hesitate to reach out. We look forward to hosting you at one of our many SCP locations in the future.
10/10 Excellent
Tommy
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tommy
Séjour de 2 nuits en mai 2024
Réponse de Laiah le 16 mai 2024
Thank you for taking the time to share those kind words! We are thrilled to know you enjoyed your experience, and appreciate your feedback regarding the valet parking. We understand street parking can be a battle, and offer valet parking to ensure every guest can be free of parking worries during their experience. We look forward to hosting you in the future, and finding ways to ensure a seamless parking experience next time!
10/10 Excellent
andres
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
andres
Séjour de 2 nuits en mai 2024
Réponse de Laiah le 16 mai 2024
We are glad to know you enjoyed our convenient beach access and that our staff aided in providing a memorable experience. We look forward to hosting you for more visits in Laguna!
10/10 Excellent
Indya
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Indya
Séjour de 2 nuits en mai 2024
Réponse de Laiah le 16 mai 2024
Thank you for sharing! We are thrilled to know you had a good time at Laguna Surf Lodge, and we look forward to welcoming you back with holistic hospitality in the future.
10/10 Excellent
Kasey
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kasey
Séjour de 2 nuits en mai 2024
Réponse de Laiah le 16 mai 2024
Thank you for taking the time to rate and share! We are thrilled to know you enjoyed your time and our staff aided in this experience. We looking forward to welcoming you, family, and friends for many more visits in the future.
10/10 Excellent
tara
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
tara
Séjour de 2 nuits en mai 2024
Réponse de Laiah le 16 mai 2024
Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience during your weekend getaway at our hotel. It's fantastic to know that you found our staff welcoming, friendly, and accommodating, and that you enjoyed the spectacular ocean view from your room. We're delighted that you appreciated the recent renovations, the spacious and zen atmosphere, and the beautiful decor. It's great to hear that the beach access and zen sitting area added to your experience, and that the swinging hammocks were enjoyed by your teenagers. We're grateful for your kind words and thrilled that we could provide you with such an amazing experience. We look forward to welcoming you back for another memorable stay in the future!
4/10 Médiocre
Lorna
7 mai 2024
Les points forts : Personnel et service
Lorna
Séjour de 3 nuits en mai 2024
Réponse de Laiah le 9 mai 2024
We're sorry to hear that your experience fell short of expectations. If there's anything specific you'd like to address or any feedback you'd like to share, please feel free to let us know. We're always looking for ways to improve and enhance our guests' experiences.
10/10 Excellent
David
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements
David
Séjour de 1 nuit en mai 2024
Réponse de Laiah le 9 mai 2024
Thank you so much for your kind words! We're delighted to hear that our staff made such a positive impression on your stay. It's our goal to ensure every guest feels welcomed and well taken care of, even during renovations. We appreciate your understanding and look forward to welcoming you back again soon for another wonderful experience at our property!
8/10 Bien
Diane
3 mai 2024
Diane
Séjour de 3 nuits en avril 2024
Réponse de Laiah le 24 mai 2024
Thank you for taking the time to share! It was a pleasure having you as a guest with us and are glad to know you enjoyed our holistic hospitality. If there is any additional feedback you would like to share, please don't hesitate to reach out. We look forward to hosting you at one of our many SCP locations in the future.
6/10 Satisfaisant
Lisa
Voyage en famille
30 avr. 2024
Les points forts : Propreté et personnel et service
Lisa
Séjour de 2 nuits en avril 2024
Réponse de Laiah le 9 mai 2024
We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will make sure to address these concerns to improve our guests' experiences in the future. Please know that we take your comments seriously and will strive to ensure that all guests have a comfortable and enjoyable stay. If there is anything else we can assist you with, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying stay.
10/10 Excellent
Marilou, Henderson
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marilou
Séjour de 1 nuit en mars 2024
10/10 Excellent
Syed Araib
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Syed Araib
Séjour de 4 nuits en avril 2024
Réponse de Laiah le 25 avr. 2024
We're thrilled to hear that you enjoyed your stay with us and appreciated our newly renovated accommodations! Being right in front of the beach certainly adds to the experience. If you have any suggestions or feedback for us, please feel free to share. We hope to welcome you back for another fantastic stay in the future!
10/10 Excellent
Rebecca
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 1 nuit en avril 2024
Réponse de Laiah le 25 avr. 2024
Thanks for taking the time to share. It was a delight to host you with us and we are pleased to know you enjoyed your stay. We look forward to hosting more memorable experiences in the future!
10/10 Excellent
Mary
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 3 nuits en avril 2024
Réponse de Laiah le 25 avr. 2024
Hi Mary! Thanks for taking the time to share. It was a delight to host you with us and we are pleased to know you enjoyed your stay. We look forward to hosting more memorable experiences in the future!
10/10 Excellent
Christopher
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Laiah le 20 avr. 2024
Thank you for sharing! It was a pleasure to host you as a guest with us and we look forward to welcoming you back!
10/10 Excellent
Rebecca
Voyage en groupe
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rebecca
Séjour de 4 nuits en avril 2024
Réponse de Laiah le 18 avr. 2024
We're thrilled to hear that you had a wonderful experience during your stay with us! Providing exceptional service and creating a beautiful environment for our guests are top priorities for us, so it's rewarding to know that you enjoyed both. Our convenient location near restaurants and shops adds to the overall experience, and we're glad you found it convenient. Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please let us know.
10/10 Excellent
Nelson
Voyage en couple
14 avr. 2024
Nelson
Séjour de 1 nuit en avril 2024
Réponse de Laiah le 18 avr. 2024
Thank you for your kind words! We're delighted to hear that you enjoyed our service and the easy access to the beach. Our staff works hard to ensure our guests have a wonderful experience, so it's rewarding to know that their efforts were appreciated. If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know. We look forward to welcoming you back soon!
8/10 Bien
Jeff
Voyage en couple
9 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jeff
Séjour de 2 nuits en avril 2024
Réponse de Laiah le 18 avr. 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the beautiful view from your room and found our location to be great. We apologize for any inconvenience caused by the ongoing renovations, but we're excited for the improvements they will bring once completed. It's wonderful to know that you appreciated the friendliness and enthusiasm of our staff, as well as our commitment to environmental causes. We hope to welcome you back to our fully renovated hotel in the future!
4/10 Médiocre
MANMEET
4 avr. 2024
MANMEET
Séjour de 1 nuit en avril 2024
Réponse de Laiah le 25 avr. 2024
Thanks for taking the time to share. It was a delight to host you with us and we are pleased to know you enjoyed your stay. We look forward to hosting more memorable experiences in the future!
10/10 Excellent
Naomi
Voyage avec des animaux de compagnie, Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naomi
Séjour de 3 nuits en mars 2024
Réponse de Laiah le 18 avr. 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and that our property, ocean view, and staff exceeded your expectations. It's always our goal to provide a memorable and pleasant experience for our guests, and we're thrilled that we succeeded in doing so during your visit. We look forward to welcoming you back for another fantastic stay in the future!
10/10 Excellent
Tomas
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tomas
Séjour de 2 nuits en mars 2024
Réponse de Laiah le 18 avr. 2024
Thank you for taking the time to share! We are pleased to know our staff aided to making your stay memorable and we look forward to welcoming you back.
10/10 Excellent
Hiroyuki N, Pittsburgh
Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hiroyuki N
Séjour de 4 nuits en mars 2024
Réponse de Laiah le 14 avr. 2024
It sounds like you had a wonderful time at Laguna Surf Lodge! We're thrilled to hear that you enjoyed the ocean view, beach access, and our friendly staff. It's great that you found the trolley stop convenient for exploring Laguna Beach, and we're happy to provide easy access to nearby breakfast spots. Thank you for sharing your experience, and we hope to welcome you back soon for another enjoyable stay!
10/10 Excellent
Angela
Voyage en famille
22 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angela
Séjour de 4 nuits en mars 2024
Réponse de Laiah le 14 avr. 2024
It's fantastic to hear that you enjoyed your stay with us! We're delighted that you appreciated our newly renovated room and found it beautiful, modern, clean, and comfortable. Our beach access and convenient valet parking aim to make your experience even more enjoyable. Thank you for acknowledging our friendly and helpful staff. We look forward to welcoming you back for another amazing stay in the future!
6/10 Satisfaisant
Maja
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maja
Séjour de 2 nuits en mars 2024
Réponse de Laiah le 14 avr. 2024
Thank you for taking the time to share your rating with us. Our goal is to provide good, clean accommodations at a fair price while creating positive experiences. We would love to know more about your stay and welcome any feedback for future improvement. It was a pleasure to host you as a guest with us and we look forward to an opportunity to exceed your expectations!
10/10 Excellent
pedro
7 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
pedro
Séjour de 1 nuit en mars 2024
Réponse de Laiah le 14 avr. 2024
Thank you for taking the time to share! It was a pleasure hosting you and we are delighted to know you enjoyed your time with us. We look forward to welcoming you back with holistic hospitality. Until next time!
6/10 Satisfaisant
Angela
6 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en mars 2024
Réponse de Laiah le 7 mars 2024
Thank you for your recent stay and for taking the time to share your feedback with us. We're glad to hear that you loved our location!We're sorry to learn about the inconvenience you experienced with the locks in the rooms and bathrooms, as well as the size of the accommodations not meeting your expectations for a family stay. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our offerings.We appreciate your understanding and hope to have the opportunity to welcome you back for a more suitable experience in the future.
10/10 Excellent
Kevin
4 mars 2024
Kevin
Séjour de 2 nuits en mars 2024
Réponse de Laiah le 7 mars 2024
Thank you for choosing to stay with us and for sharing your experience! We're thrilled to hear that you enjoyed your time in our newly renovated room and that you found the design and amenities to your liking. Our team works hard to ensure every guest feels comfortable and well taken care of, so it's fantastic to hear that you found our staff to be friendly and accommodating.We hope to welcome you back for another enjoyable stay soon!
10/10 Excellent
Dennis
Voyage en famille avec de jeunes enfants
20 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dennis
Séjour de 1 nuit en février 2024
Réponse de Laiah le 22 févr. 2024
Thank you for sharing! We are delighted to know you had an exceptional experience appreciating the amenities we have to offer. We look forward to hosting you again in the future!
4/10 Médiocre
Stephanie
19 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would strongly avoid!
Stephanie
Séjour de 2 nuits en février 2024
Réponse de Laiah le 22 févr. 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay. Please know that we take your feedback seriously and will address these concerns with our team to ensure that such incidents do not occur in the future. We understand the importance of providing a seamless and enjoyable experience for our guests, and we regret that we fell short of your expectations in this regard.We truly value your feedback as it helps us identify areas for improvement, and we hope that you will consider giving us another opportunity to provide you with the exceptional service and experience that you deserve.
6/10 Satisfaisant
Jay
Voyage en couple
19 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jay
Séjour de 3 nuits en février 2024
Réponse de Laiah le 22 févr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our prime beachfront location and the stunning views it offers, as well as our proximity to local restaurants and shopping areas.However, we noticed that your rating indicates there may have been some aspects of your stay that didn't fully meet your expectations. We apologize if there were any areas where we fell short, encourage you to reach out if there is anything we could have done to make your stay better.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future!
8/10 Bien
Robert
Voyage en couple
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en janvier 2024
Réponse de Laiah le 1 févr. 2024
Hi Robert! Thanks for taking the time to share. We aim to provide exceptional service and create lasting memories. We are delighted to know our team made their mark and look forward to hosting you again soon. Until next time!
8/10 Bien
James
Voyage en groupe
22 janv. 2024
Les points forts : Personnel et service
James
Réponse de Laiah le 23 janv. 2024
Dear George,We're truly sorry to hear that your experience fell short of expectations during your stay. Your feedback is invaluable to us, and we apologize for any inconvenience you faced. It's disheartening to learn that the lack of a TV and the interaction with our security guard impacted your stay negatively. We strive to provide a relaxing environment, and we regret if we fell short in your case. Your comments will be shared with our team to address any areas of improvement. If you have any additional details or specific concerns you'd like us to address, please feel free to share. We appreciate your feedback, and we hope you reconsider giving us another chance in the future.Kindly,Laiah IrizarryAssistant General Manager
8/10 Bien
Linda
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous Location
Linda
Séjour de 3 nuits en décembre 2023
Réponse de Laiah le 20 déc. 2023
We appreciate your loyalty and the time you took to share your experience with us. It's wonderful to hear that you value our oceanfront location, and we're thrilled to have you as a returning guest. We understand that our ongoing renovations may have impacted your stay, and we're excited about the improvements being made. Your feedback is valuable, and we hope to provide you with an even more enjoyable experience on your next visit as we continue to enhance our facilities.
10/10 Excellent
David
17 déc. 2023
David
Séjour de 2 nuits en décembre 2023
Réponse de Laiah le 23 janv. 2024
Hi David! Thank you for taking the time to share. We are pleased to know you had a great experience and look forward to hosting you again in the future.
8/10 Bien
Voyageur vérifié
17 déc. 2023
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Surprised
Voyageur vérifié
Séjour de 2 nuits en décembre 2023
Réponse de Laiah le 20 déc. 2023
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that room preferences are important, and we regret that the assigned room did not meet your expectations. Please know that we value your input, and your comments will be shared with our team for further improvement. If you decide to give us another chance in the future, we'll do our best to make your stay more enjoyable.
10/10 Excellent
Alayna
Voyage en couple
14 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alayna
Séjour de 1 nuit en décembre 2023
Réponse de Laiah le 16 déc. 2023
Thank you for your glowing review! We're delighted to hear that our staff's warmth, the scenic views, and our amenities, especially the hot tub area, contributed to a memorable experience for you. We appreciate your recommendation and can't wait to welcome you back on your next visit to the area.
10/10 Excellent
Lisa
Voyage en famille
10 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HIGHLY recommend!!!
Lisa
Séjour de 1 nuit en décembre 2023
Réponse de Laiah le 16 déc. 2023
We're thrilled to learn that your stay exceeded your expectations, and we appreciate your enthusiasm to return. Creating memorable experiences for our guests is our top priority, and we look forward to welcoming you back for another delightful stay.
10/10 Excellent
Fred
Voyage en groupe
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fred
Séjour de 3 nuits en novembre 2023
Réponse de Laiah le 16 déc. 2023
We're delighted to hear that you loved everything about your stay, from our beachfront location to the exceptional service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful experience.
2/10 Horrible
Emil
Voyage en famille
3 déc. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Emil
Séjour de 3 nuits en novembre 2023
Réponse de Laiah le 16 déc. 2023
We appreciate your honest feedback and apologize for any discrepancy between your expectations and the actual experience. It's disappointing to hear that our maintenance and updating efforts fell short. Please know that your comments are invaluable to us, and we will use them to address areas of improvement. We're grateful for your kind words about our staff and hope for the opportunity to provide you with a more satisfying stay in the future.
10/10 Excellent
Kerri
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kerri
Séjour de 2 nuits en novembre 2023
Réponse de Laiah le 23 nov. 2023
We're delighted to hear that you had a positive experience with us. If you have any specific feedback or suggestions on how we can make your next visit even more enjoyable, please feel free to share.We look forward to welcoming you back for another fantastic stay by the beach.
10/10 Excellent
CARLOS
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CARLOS
Séjour de 2 nuits en novembre 2023
Réponse de Laiah le 23 nov. 2023
Thank you for taking the time to share! It was a pleasure to host you and we look forward to providing more exceptional stays in the future.
10/10 Excellent
James
Voyage en couple
19 nov. 2023
Les points forts : Propreté et personnel et service
James
Séjour de 2 nuits en novembre 2023
Réponse de Laiah le 23 nov. 2023
Thank you for your wonderful review and recommendation! We're thrilled to hear that you enjoyed our beautiful property location and found our staff helpful and delightful. We appreciate your understanding about ongoing renovations, as we strive to enhance our facilities for an even better experience.We look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to let us know.
2/10 Horrible
Tina
Voyage d’affaires
12 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
DO NOT STAY HERE! IT IS GROSS!
Tina
Séjour de 2 nuits en novembre 2023
Réponse de Laiah le 16 nov. 2023
Thank you fo taking the time to share. We are sincerely disheartened to hear about the challenges you encountered during your recent attempt to stay at our hotel. It deeply concerns us to learn about the issues you faced, and we genuinely regret any inconvenience caused. We appreciate your feedback regarding the check-in experience and the condition of the room. Please rest assured that we take your comments seriously, and we will address these matters with our team to ensure improvements moving forward. We understand the frustration with the situation and the inconvenience of having to secure alternative accommodation. We strive to provide a seamless and enjoyable experience for our guests, and we will review our procedures to prevent similar incidents in the future. If there is anything else we can do to address your concerns or if you have further feedback, please do not hesitate to reach out. We value your input, and we are committed to making amends for any shortcomings in our service. We hope you will reconsider and give us another opportunity to provide you with the exceptional experience that we strive to offer all our guests.
8/10 Bien
Willie
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Willie
Séjour de 1 nuit en novembre 2023
Réponse de Laiah le 16 nov. 2023
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed your stay and that the service provided was excellent and helpful. Our team is committed to ensuring our guests have a memorable and enjoyable experience, and it is rewarding to know that we succeeded in making your stay pleasant. If there are any specific aspects of your stay that stood out or if you have any additional feedback, please feel free to share. We appreciate your kind words and look forward to the opportunity to welcome you back for another enjoyable stay in the future.
10/10 Excellent
Thomas
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 1 nuit en novembre 2023
Réponse de Laiah le 16 nov. 2023
Thank you for taking the time to share! We are delighted to know you enjoyed your time with us and look forward to hosting you at on of our many SCP locations in the future.
8/10 Bien
Harris, New York
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harris
Séjour de 1 nuit en octobre 2023
6/10 Satisfaisant
Stephen B.
Voyage en couple
19 oct. 2023
Les points faibles : Équipements
Stephen B.
Séjour de 1 nuit en octobre 2023
Réponse de Laiah le 10 nov. 2023
Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the extraordinary location and the 1970s Laguna Beach vibe. However, we sincerely apologize for any issues encountered during the online booking process. We aim to be as transparent as possible and are regretful that this standard was not reflected during your experience. We genuinely value your input and hope to have the opportunity to welcome you back in the future, ensuring a more seamless and enjoyable stay.