Ranchs à Lacs Émeraude

« personnel accueillant. porte de salle de bain sale et robinet de lavabo très sale. endroit tranquille »

« The breakfast had all the items that my wife and I wanted. Everything was spotless and there were more than enough tables and chairs fort a reelaxing meal. The parking is in back of and to the side of the entrance only a few steps to the front doors with plenty of parking spaces. The staff, from the front desk to the maintenence folks were all friendly, helpful, and accomodating. The hotel is located a few steps from the main street which makes everything you might want withing a few minutes...

« loveee the front desk lady! »

« A very elegant, clean and classy Hotel Lobby and concierge was extremely polite and helpful. »

« It was pajama day with the staff. They ye look was very unprofessional with bonnets and all. When we got to our room the beds were not made. We were given another room on another floor. When we went cut the new room 4 staff people were talking and laughing loudly. There was a strong fishy smell which one of the staff members said, it was her fault she was eating crabs in one of the rooms. When I asked if it was always loud there (a hint to them to quiet down) they said only in the weekend when...

« Clean room and awesome staff. Just what you need when finding a reasonable priced hotel. »

« Parking lot very clean with ample parking spaces. Property is very old and run down. Hallway carpeting smells musty and of old cigarettes. Good size bathroom, very clean. Appropriate toiletries provided. Bathroom towels very thin and low quality. Beds and pillows very lumpy. Breakfast layout is pathetic. On a positive note, staff members from all shifts were extremely pleasant. Per front desk staff, hotel does not have an elevator, so we stayed on the first floor. Owners need to invest more in...

« The hotel room had bedbugs. My son got 4 bites in a line. The room was so cold, there was no heat. No blankets, only sheets. The lights stopped working and some of the outlets stopped working too. The fast food places are also horrible and so is the parking. The only nice thing about it was the water park, but I would never stay there again! »

« This was such a peaceful stay. We took our dog with us ($75 by the way. We didn’t know it was an extra charge) and she was so happy with nature, us being city people. The hiking trail was great. I loved that there was no television, but my husband didn’t! There is wifi though. Next time we will get a stand alone cabin for more privacy. But our room was fantastic: fridge, pots, pans, stove, etc. It was ready all you need to bring is food. Oh and ice, they sell ice, but i would have preferred ice...

« From breakfast to the bar to the pool, everything was perfect. The housekeeping staff were amazing so respectful, kind, and always ready to help with anything we needed. My kids got to make s’mores in the back and we even had a small BBQ, which made the stay extra special. I would definitely recommend this place to everyone. The only downside was one girl bartender and two front desk guys who came off a bit rude maybe they were having a rough week but aside from that, everything else was...