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Avis sur Residence Inn by Marriott San Diego La Jolla

3 out of 5
Residence Inn by Marriott San Diego La Jolla
8901 Gilman Dr, La Jolla, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 548 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 88 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1001." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Antoine

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peu de restaurants aux alentours
Séjour de 3 nuits en août 2023
Réponse de Hotel Manager le 15 août 2023
Hello, thank you so much for taking the time to share your experience with us! Providing the highest level of hospitality is always our top priority, and we are so glad that our accommodations were perfect for your stay in San Diego. We are just a short walk to a variety of food options or if you prefer a short car ride to the UTC Mall where they showcase some of San Diego's best restaurants. Thank you again for choosing Residence Inn La Jolla - we would love to host you again soon!

10/10 Excellent

Delphine

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon séjour. Personnel serviable et accueillant
Séjour de 6 nuits en octobre 2022
Réponse de Jessica le 1 nov. 2022
Hello Delphine, thank you for your review! We are so happy to hear that you enjoyed your stay. Providing the highest level of hospitality is always our top priority. Thank you for choosing Residence Inn La Jolla - we look forward to hosting you again soon!

10/10 Excellent

Jean, La Jolla San Diégo Californie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon accueil. Personnel de service sympatique. Appartement vaste et bien équipé. Secteur calme. Un bémole lors du 2ème séjour, une sorte de chaudière s'est mise en route a 6h du matin..très bruyant même si la surée était courte. Globalement résidence à conseiller
Séjour de 5 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Séjour de 10 nuits en mars 2019

10/10 Excellent

Valérie

Pratique, près de tous les services. Tranquille. Notre deuxième fois à cet hôtel été c’était parfait!
Séjour de 3 nuits en septembre 2018

10/10 Excellent

Francois

Très bon séjour
Très grand appartement propre avec cuisine équipée. Piscine et spa dans le complexe. Ensemble de pavillons comprenant 4 appartements. Petit déjeuner bien fourni et varié compris dans le prix. Transport en commun par bus à proximité. Possibilité de navette gratuite pour un périmètre de 5 miles. Par contre parking payant ($18/jour) sans possibilité de se garer à proximité. Accueil sympathique et équipe disponible.
Séjour de 5 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
agréable mais loin des points d'intérêts
Séjour de 2 nuits en août 2018

10/10 Excellent

Trini

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
- Very close to UCSD. - The breakfast buffet has various of choices. Very nice selections. - Clean room, bed The only thing I want to recommend is for dog owners, please choose the downstairs rooms. Please call early so arrangement can be made for hotel management in case of availability.
Séjour de 1 nuit en mai 2024

8/10 Bien

Chris

Ants in the bathroom.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Management le 21 mai 2024
Thank you, Chris, for taking the time to share your experience with us. Providing the highest level of hospitality is always our number one priority, and we sincerely apologize for what you experienced during your time here. Our diligent pest procedures do everything in our power to prevent this; however, I will address this with my team so that we can further improve.

10/10 Excellent

david

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 9 mai 2024
Thank you, David, for your kind review of our hotel! We are so happy to hear that you enjoyed your stay with us and look forward to hosting you again.

10/10 Excellent

Mari, Mito, Ibaraki

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe and quiet. The staff are friendly. I enjoyed the staying. Thanks.
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 26 avr. 2024
Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

6/10 Satisfaisant

Esther

Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 15 mai 2024
Thank you, Esther, for taking the time to review Residence Inn La Jolla. We are glad to hear that you enjoyed your stay overall. Looking forward to hosting you again!

10/10 Excellent

Erica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. Breakfast selection was larger/better than other Residence Inns. Hot tub and pool very clean. East parking - have to pay $25/nt. A but if walk but very do-able yo UCSD. Only down side, ceilings are somewhat thin. Had a very loud person above, but staff was great and moved us to another room and no further issue.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 22 avr. 2024
Hello Erica,Thank you for your kind review of our hotel. We are so happy to hear that you enjoyed the many amenities offered to our valued guests. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!

10/10 Excellent

Rory, Victoria

Voyage en famille
Great place for families. Buffet breakfast, pool, hot tub. Some shopping and restaurants within walking distance
Séjour de 4 nuits en avril 2024
Réponse de Hotel Management le 18 avr. 2024
Hello Rory,Thank your kind words and feedback! We are glad to hear that you enjoyed your stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)

10/10 Excellent

Kristen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing townhouse style room. Staff was so friendly on check in. Clean. Breakfast was a serious breakfast. Not just a granola bar and coffee but a full breakfast with so many options. 5 star
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 17 avr. 2024
Hi Kristen!Thank you for your very kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)

6/10 Satisfaisant

Lisa, Broomfield

Voyage en famille
Les points forts : Propreté et personnel et service
My requirements for a satisfactory hotel stay are a quiet, dark, comfortable room and bed, decent fitness room, and decent coffee. The room had a lot of light sources, paper thin walls, and a very loud refrigerator that sounded like someone knocking on the door. The bed was hard and the worst part was the flat feather pillows. Did not sleep much at all. Fitness room was fine, coffee was weak but drinkable. Staff was friendly. Overall, would not stay there again.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 15 avr. 2024
Hello Lisa,Thank you for taking the time to share your experience with us. We appreciate you sharing ways in which we can improve. We will happily take this into consideration going forward. Thank you again for staying with us; we hope that you give us another chance in the future.

10/10 Excellent

Rogelio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 15 avr. 2024
Hello Rogelio,Thank you for your kind review of our hotel! We are happy to hear that you enjoyed your stay with us. We hope that you stay with us again soon!

6/10 Satisfaisant

John

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
badly needs updating
Séjour de 5 nuits en mars 2024
Réponse de Hotel Management le 9 avr. 2024
Hello John,Thank you for taking the time to share your experience with us. We appreciate you sharing ways in which we can improve. We will happily take this into consideration going forward. Thank you again for staying with us; we hope that you give us another chance in the future.

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely property!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 1 avr. 2024
Hi Juan,Thank you for your kind words! We are so happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Cecilia D., West Covina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was so friendly the staff was super from the girls at the front desk too the breakfast staff that helped you
Séjour de 3 nuits en mars 2024
Réponse de Hotel Management le 28 mars 2024
Hello Cecilia,Thank you for your kind words! We are so happy to hear that you enjoyed your stay and that our team provided you with exceptional customer service. Our steam strives to provide the best service to all our valued guests like yourself. We hope to see you again soon!

10/10 Excellent

Jaime

Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 15 avr. 2024
Hello Jaime,Thank you for your kind review of our hotel! We are happy to hear that you enjoyed your stay with us. We hope that you stay with us again soon!

4/10 Médiocre

Nancy

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Beds were in very bad condition
Séjour de 4 nuits en mars 2024
Réponse de Hotel Management le 19 mars 2024
Hi Nancy,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and for failing to meet your expectations. I will address this concern with my team so that we can improve for future guests. Thank you again for staying with us; we hope that you give us another chance in the future.

10/10 Excellent

Suyash Bindumadhav

Séjour de 4 nuits en mars 2024
Réponse de Hotel Management le 8 avr. 2024
Hello Suyash,Thank you for your kind review of our hotel. We hope that you come again soon!

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to UCSD Staff was very accommodating
Séjour de 1 nuit en mars 2024
Réponse de Hotel Management le 13 mars 2024
Hello Deborah,Thank you so much for your kind review of our hotel! We are glad to hear that you enjoyed your stay. Our staff strives to provide the best service to all our valued guests like yourself.We hope to see you again soon!

8/10 Bien

Suzana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location for the UCSD student's parents visiting. The apartment is equipped with the full kitchen and breakfast is included.
Séjour de 3 nuits en mars 2024
Réponse de Ali Gonzalez le 6 mars 2024
Hello Suzana,Thank you so much for your kind review of our hotel! We are glad to hear that you enjoyed our convenient location and hotel amenities. Thank you for staying with us! Hope to see you again soon.

6/10 Satisfaisant

Jennifer

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The front desk kept charging my card even though I had prepaid everything. Way overpriced for parking.
Séjour de 3 nuits en février 2024
Réponse de Ali Gonzalez le 29 févr. 2024
Hello Jennifer,Thank you for taking the time to share your experience with us. Providing the highest level of hospitality is always our number one priority, and we sincerely apologize for the error on our end during your stay. We hope that you choose to give us another chance the next time your travels bring you back to the area.

10/10 Excellent

Mary claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay!
Séjour de 6 nuits en février 2024
Réponse de Ali Gonzalez le 28 févr. 2024
Hello Mary Clarie,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!

10/10 Excellent

Jennifer B.

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Ali Gonzalez le 28 févr. 2024
Hello Jennifer,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!

8/10 Bien

Anupama

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Ali Gonzalez le 27 févr. 2024
Hello Anupama,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Thank you for staying with us!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Ali Gonzalez le 27 févr. 2024
Hello Kevin,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!

6/10 Satisfaisant

Kristian

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Meget enkelt sted. Mer følelse av leirskole enn hotell.
Séjour de 4 nuits en février 2024
Réponse de Ali Gonzalez le 27 févr. 2024
Hello Kristian,Thank you for taking the time to share your experience with us. While we are proud to be a Generation One Residence Inn property, we understand the issues that come with that, and we apologize that our hotel was not perfect for your trip to San Diego. We hope you give us another try in the future.Thank you again for staying with us!

8/10 Bien

Hemanth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location close to UCSD
Séjour de 2 nuits en février 2024
Réponse de Ali Gonzalez le 26 févr. 2024
Hello Hemanth,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Hope to see you again soon.

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Personnel et service et équipements
The property is ok but needs some updating in the rooms
Séjour de 2 nuits en février 2024
Réponse de Ali Gonzalez le 23 févr. 2024
Hi Nicole,Thank you for taking the time to review Residence Inn La Jolla. We are glad to hear that you enjoyed your stay overall and appreciate you sharing ways in which we can improve. Looking forward to hosting you again!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Ali Gonzalez le 23 févr. 2024
Hello! Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Thank you for staying with us!

10/10 Excellent

corina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone super friendly
Séjour de 2 nuits en février 2024
Réponse de Ali Gonzalez le 19 févr. 2024
Hello Corina,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!

2/10 Horrible

Sheri

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in took forever … rooms look beat up … we were told we could use the fireplace with a log so we purchased one and lit it up and it smoked us out … smoke detectors going off like crazy and all we got was a phone call to see if we were ok …. We had to ask to move rooms with no help from staff … new room just as beat up … when drying hair after showering to get the smoke smell off … smoke detectors went off in the new room too! Checked out quick!
Séjour de 2 nuits en février 2024
Réponse de Hotel Management le 19 févr. 2024
Hi Sheri,Thank you for taking the time to share your experience with us. Providing the highest level of hospitality is always our number one priority, and we sincerely apologize for the error on our end during your stay. We hope that you choose to give us another chance the next time your travels bring you back to the area.

10/10 Excellent

Amber, Phoenix

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast options
Séjour de 2 nuits en janvier 2024
Réponse de Ali Gonzalez le 5 févr. 2024
Hello Amber,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay and enjoyed our breakfast options.Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)

10/10 Excellent

Patricia, Temecula

Voyage en famille
We were there to visit our son at UCSD Hospital. It was a very convenient location and close access to restaurants and other needs.
Séjour de 1 nuit en février 2024
Réponse de Ali Gonzalez le 19 févr. 2024
Hi Patricia,Thank you so much for your kind review of our hotel! We are glad to hear that you enjoyed our convenient location. Thank you for staying with us.

6/10 Satisfaisant

Gabriella

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
The evening staff was less than helpful.
Séjour de 6 nuits en janvier 2024
Réponse de Hotel Management le 23 janv. 2024
Hello Gabriella,Thank you for taking the time to let us know about your experience while staying with us. Your experience of is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will address these concerns with our team.Thank you for choosing Residence Inn La Jolla, and we hope that you choose to give us another chance the next time your travels bring you to San Diego.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast
Séjour de 1 nuit en janvier 2024
Réponse de Ali Gonzalez le 16 janv. 2024
Hello David,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Todd Lowell

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was spacious and the kitchenette was well laid out and fully supplied. My only complaint is that there is no door or curtain between the bedroom and the bathroom. Thus if one person gets up the light from the bathroom will bother the person remaining in bed.
Séjour de 4 nuits en janvier 2024
Réponse de Ali Gonzalez le 16 janv. 2024
Hello Todd,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay.Our staff strives to provide the best service to all our valued guests like yourself and will take your concern into consideration. Thank you for staying with us. Hope to see you again soon! :)

10/10 Excellent

Adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Ali Gonzalez le 11 janv. 2024
Hello Adam, Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay.

4/10 Médiocre

ana

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
El personal de front desk pesimos y mentirosos A excepcion de la huera La limpieza diaria de cuarto es solo cambiar sabanas y toallas no barren ni hacen los baños
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Management le 8 janv. 2024
Hola, gracias por tomarse el tiempo de contarnos su experiencia mientras se hospeda con nosotros. Su experiencia está por debajo de nuestro estándar. Brindar el más alto nivel de hospitalidad es nuestra prioridad número uno y me disculpo sinceramente por no haber cumplido con sus expectativas. Abordaré estos problemas con nuestro equipo de ingeniería y mantenimiento para que podamos mejorar para futuros huéspedes. Gracias por elegir Residence Inn La Jolla y esperamos que nos brinde otra oportunidad la próxima vez que su viaje lo lleve a San Diego.

10/10 Excellent

Jon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Ali Gonzalez le 2 janv. 2024
Hello Jon, Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Ali Gonzalez le 26 déc. 2023
Hello Vincent, Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Tellus

Séjour de 1 nuit en décembre 2023
Réponse de Ali Gonzalez le 26 déc. 2023
Hello Tellus, Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Antonio

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Limpio, seguro, la gente muy amable
Séjour de 3 nuits en décembre 2023
Réponse de Ali Gonzalez le 20 déc. 2023
Hola Antonio,Gracias por tomarse el tiempo para compartir su experiencia reciente con nosotros. Somos una propiedad orgullosa de Generation One Residence Inn y nos esforzamos por brindar el más alto nivel de hospitalidad a todos nuestros huéspedes. Gracias por elegir Residence Inn La Jolla.

6/10 Satisfaisant

Lokesh

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Séjour de 3 nuits en décembre 2023
Réponse de Ali Gonzalez le 20 déc. 2023
Hello Lokesh, Thank you for taking the time to review Residence Inn La Jolla. We are glad to hear that you enjoyed your stay overall and would love to hear in which ways we can improve. Looking forward to hosting you again!

10/10 Excellent

Tellus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Ali Gonzalez le 18 déc. 2023
Hello Tellus,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us! Hope to see you again soon.

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté et équipements
Nice
Séjour de 2 nuits en octobre 2023
Réponse de Ali Gonzalez le 11 déc. 2023
Hi Mary,Thank you for taking the time to share your recent experience with us. We are a proud Generation One Residence Inn property and strive to deliver the highest level of hospitality for all of our guests. Thank you for choosing Residence Inn La Jolla.