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Avis sur Americas Best Value Sandman Inn

2 out of 5
Americas Best Value Sandman Inn
2410 E R Ave, La Grande, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 263 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 412 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 93 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 54 avis sur 1003." "

7,8/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Lori

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean and affordable
Séjour de 1 nuit en mai 2024

8/10 Bien

Lukasz

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Megan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself is great. Clean and cozy. Nothing fancy, but the breakfast and pool area were very nice. My kids loved the hot cocoa machine they could visit all day! Staff was very friendly and accommodating. McDonald's , Wendy's, Subway and a gas station are all right out the front door. Many shops and other restaurants are just around the corner. We had a great and convenient stay as a family.
Séjour de 2 nuits en mai 2024
Réponse de Melissa le 27 mai 2024
Thank you, Megan. We enjoyed having you come see us anytime.

10/10 Excellent

Kristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice enough that we stay here often on our way to and from the coast
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 27 mai 2024
Thank you, Kristine for being a loyal guest. We hope to see you again before summer is over.

6/10 Satisfaisant

Jeffrey

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 27 mai 2024
Thank you, Jeffery

6/10 Satisfaisant

Jazmin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The cleanliness was questionable, since there was someone's underwear just sitting on the ground in our room. Breakfast was pretty decent, though.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 22 mai 2024
Thank you for bringing this to my attention.

4/10 Médiocre

Tim

Voyage d’affaires
This was an ok stay. Breakfast is nothing to boast about. basic microwavable stuff. Room was ok. One bed was not turned from previous guest and had stuff left in the sheets. I just slept on the other bed which was clean. But for the price and the area, its almost what you'd expect.
Séjour de 3 nuits en mai 2024
Réponse de Melissa le 21 mai 2024
Thank you, Tim for bringing this to my attention. I will bring this up to the housekeeping staff. We appreicate your business.

6/10 Satisfaisant

Joseph

Voyage en couple
Les points forts : Propreté et personnel et service
It was perfect for what we needed. The room was clean. Bed was comfortable. Breakfast was fine. Stairs and hallway could have a vacuum and our view was of long grass and a shipping container. Not great but just fine.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 21 mai 2024
Thank you, Joseph.

6/10 Satisfaisant

shasta

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Walls were dirty, found a tie under the bed indicating room not thoroughly cleaned, room is small, tc remote did not work, we even replaced batteries. Breakfast were risky for our nut allergy family.
Séjour de 2 nuits en mai 2024
Réponse de Melissa le 21 mai 2024
Hi Shasta, I would like to apologize for the condition of your room. We would love some suggestions on breakfast and what changes you like to see made. Thank you.

10/10 Excellent

Rickard

Les points forts : Propreté, personnel et service, équipements
Nice and clean. Quiet. Decent breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 13 mai 2024
We value your business with us Rickard. Thank you!

6/10 Satisfaisant

karen

Séjour de 1 nuit en mai 2024
Réponse de Melissa le 21 mai 2024
Thank you, Karen.

6/10 Satisfaisant

Keith

Séjour de 1 nuit en mai 2024

10/10 Excellent

Antonio

Séjour de 1 nuit en mai 2024

10/10 Excellent

Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The lady at the front counter was very nice and helpful
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Thank you, Antonio. We appreicate the review

10/10 Excellent

James

Voyage en famille, Voyage avec des animaux de compagnie
Great stay ! Will definitely use this hotel again if in the area.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Thanks, James! We look forward to seeing you again.

4/10 Médiocre

Bart

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room smelled heavily of cigarette smoke and thick cover-up chemicals. The place is very worn. A chair was torn with stuffing coming out, the hem on the drapes was un-sewn. There were wall patches that were not finished and not painted. Emergency exit plans were not posted in the room, neither were any hospitality information available. Cleaning staff entered the room hours before checkout time while the room was still occupied.
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 7 mai 2024
Hi Bart, I'm sorry to hear about your experience with us. I am not aware of any rooms on the property that have unfinished walls. If you wouln't mind calling the property and talking with a staff member about this. Emergency plans are posted on the back of the door. Thank you.

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and safe
Séjour de 4 nuits en mai 2024
Réponse de Melissa le 6 mai 2024
Hi William, we look forward to having you again if in the area. Thank you.

8/10 Bien

Delia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 6 mai 2024
Thank you, Delia come see us again!

4/10 Médiocre

Kristin

Les points faibles : Propreté, personnel et service, équipements
No elevators had to carry luggage up a flight of stairs, Deadbolt on door would not work. I felt like I was bothering the desk clerk when I checked in around 10pm
Séjour de 1 nuit en mai 2024
Réponse de Melissa le 6 mai 2024
Thank you, Kristin for bringing this to my attention. We value your feedback

10/10 Excellent

Abbey, Elgin

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 6 mai 2024
We appreciate your business with us. Thank you, Abbey.

10/10 Excellent

Nathaneal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and well kept motel! Great location, right next to a handful of fast food restaurants. The hot water ran immediately and we didn’t have to wait. The walls aren’t soundproof and it is dog-friendly, so you will hear some barking. Still highly recommend, we will come back if we’re ever in the area.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 1 mai 2024
Hi Nathaneal, Thank you for the wonderful review. We hope to see you again.

6/10 Satisfaisant

Margaret

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was helpful and accommodating, but being in the second floor with no elevator wasn't very convenient for two senior citizens. The hallway was dirty, the curtains were coming off, the bathroom floor was dirty and the bed looked like someone had sat on it before we arrived.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 1 mai 2024
Dear Margaret, I do apologize for the inconveience of not having an elevator and the condition of your room. We value your business and I well take this up with the staff.

8/10 Bien

Don

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 23 avr. 2024
We value your review. Thank you.

6/10 Satisfaisant

Rhonda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was clean though a little run down. Could use a good facelift.
Séjour de 2 nuits en avril 2024
Réponse de Melissa le 15 avr. 2024
Thank you, Rhonda we appreciate your business.

10/10 Excellent

Arlene

Voyage en couple
Les points forts : Équipements
The people are very nice
Séjour de 2 nuits en avril 2024
Réponse de Melissa le 15 avr. 2024
Thank you, Arlene. We enjoyed having you.

8/10 Bien

samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would have given 5 stars but wi-fi not as good as they claim
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 15 avr. 2024
Hi Samantha, We would like to apologize for the password not working at first we just had to update it. Thank you for the review.

6/10 Satisfaisant

Pamm

Voyage en groupe
This was rated high but I don’t know why. Very run down with few upgrades. Waited for someone to come to the desk to be checked in. Ice machine was like crushed ice. Beds had dips in the middle of sleeping area but was OK for sleeping. The bed was made but sheets not pulled smooth. Looked it had been slept in but I don’t think it was. Bedskirt half pulled down half under mattress. Bath tub had a ring in it.
Séjour de 1 nuit en avril 2024
Réponse de Melissa le 8 avr. 2024
Thank you, Pam for bringing this to my attention. We greatly value your business with us. We want nothing more then for you to have a great experience. I will bring this to the housekeeping staff. We hope to see you in the future.

10/10 Excellent

David

Séjour de 1 nuit en mars 2024
Réponse de Melissa le 23 avr. 2024
Thank you, David!

8/10 Bien

Erica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally a good stay. A bit loud in the rooms - could hear hallway activity easily. But otherwise a nice stay.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Thank you, Erica. We enjoyed having you.

8/10 Bien

Brandy, Keizer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The hotel is clean and there are a variety of fast food spots with very close walking distance. Pool is 24hrs which is cool. My bed was comfy. Breakfast was easy and good. It could use a couple things. 1) an elevator. I know it's only 2 floors and they give you option. But if there was no option had trouble with stairs or had a lot of gear that would be a problem. And at the door they had duck tape to hold the carpet that was coming up. Otherwise I would stay here again for sure.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Hi Brandy, thank you for the review. We appreicate your business and would love to see you again.

2/10 Horrible

Katilla

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Katilla can you tell me why you didn't enjoy your stay.

10/10 Excellent

Cherise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The manager that runs this hotel is amazing. The rooms have amazing beds and the pool and spa are always clean. That tells me that the manager and the staff take pride in there work and the property.
Séjour de 4 nuits en mars 2024
Réponse de Melissa le 19 mars 2024
Hi Cherise, thank you for the kind review. The staff and I really appreciate hearing that we are doing a good job. We strive to give our guests the best experience possible. Please come stay with us again.

8/10 Bien

stacey

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a good place for the price. Nothing spectacular but cleans and nice with good service. Close to many conveniences and dog friendly. More affordable than the local competition and equal value. It is set back a little off the main street so you have to look for it a bit. Enjoy your stay
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 19 mars 2024
Thank you, Stacy. We really enjoy when our guests take the time to leave a review. We look forward to seeing you again.

8/10 Bien

Grace

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall solid little hotel.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 14 mars 2024
Hi Grace. Thank you for the review.

8/10 Bien

stephen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean. Morning staff were professional and courteous. Neighbor hood and landscaping are plain and bare but safe. Breakfast was fair but no meat or eggs. Coffee was great.
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 13 mars 2024
Thank you, Stephen! We appreicate your business with us. We value your feedback very much.

10/10 Excellent

Dmytro

Séjour de 1 nuit en mars 2024
Réponse de Melissa le 25 mars 2024
Thank you for the 5 out of 5 Dmytro.

2/10 Horrible

Nancy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Melissa le 13 mars 2024
Thank you, Nancy

10/10 Excellent

Donald, Clinton

Les points forts : Propreté et personnel et service
Sketchy location.
Séjour de 1 nuit en février 2024
Réponse de Melissa le 6 mars 2024
Thank you for the feedback.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Melissa le 26 févr. 2024
Thank you,Christine. We hope too see you again.

8/10 Bien

DeeAnn

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Melissa le 26 févr. 2024
Hi DeeAnn, we value your feedback and appreciate you leaving us a review.

10/10 Excellent

Judy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Melissa le 26 févr. 2024
Thank you, Judy. It was a pleasure having you stay with us.

10/10 Excellent

Mark

Séjour de 1 nuit en février 2024
Réponse de Melissa le 21 févr. 2024
Thank you, Mark.Your reveiw is greatly appreciated.

8/10 Bien

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for two nights to watch the NAIA CCC wrestling tournament. Our experience with this hotel was all positive. Check in was easy with the clerk being very friendly and helpful, even after dealing with a couple of ladies that were a bit difficult. Facility was clean and well taken care of. Our only complaint, if we had one, would be that the shower had a high pitched squeal the entire time we used it. We would definitely come back again.
Séjour de 2 nuits en février 2024
Réponse de Melissa le 19 févr. 2024
Thank you, Crystal we really enjoyed our guests this weekend very kind people and great students. We look forward to seeing you at the next tournament or if your just passing through. Thanks again!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff. Larger breakfast options than expected.
Séjour de 1 nuit en février 2024
Réponse de Melissa le 19 févr. 2024
Hi Mary, Thank you for the feedback on our breakfast and staff. We value your business with us. Please come see us again.

10/10 Excellent

Teresa

Séjour de 1 nuit en février 2024
Réponse de Melissa le 16 févr. 2024
We value your business with us, please come see again Teresa.

2/10 Horrible

sherel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Melissa le 5 févr. 2024
Hi Sherel, I show that you did not show up to your reservation. Maybe you can tell me a little more about your reason for just 1 out of 5

8/10 Bien

shannon

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
freindly
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 5 févr. 2024
Thank you, Shannon we appreicate the kindness.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Melissa le 30 janv. 2024
Thanks Ronald! We would love to see you in the future.We appreciate you staying with us.

6/10 Satisfaisant

connie

Voyage d’affaires
Les points forts : Propreté et personnel et service
No late check out
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 29 janv. 2024
Hi Connie, I would like to apologize for the inconvenience not having a late check out might have caused. It is never a guarantee we can provide a late check out as there are a lot of things that can factor in to why we can that day. Please note that we will and do give late check outs when we can. Thank you for your business with us.

8/10 Bien

Richelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value.
Place was clean. Room was fine. Under bed was disquisting. Pool had something questionable at the bottom. But overall it was a food value. Hot tub was nice.
Séjour de 1 nuit en janvier 2024
Réponse de Melissa le 22 janv. 2024
Hi Richelle, thank you for leaving us a review with some feedback. We appreciate your business and hope to see you again.