Avis sur Hotel Lomas del Volcán
Hotel Lomas del Volcán
4.5 Km NW of Fortuna, San Carlos, La Fortuna, Alajuela
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,2/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
Voyage en groupe
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hotel Lomas del Volcán le 25 mars 2024
Chère ValérieMerci beaucoup d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel proche du volcan Arenal pour les excursions et que vous avez apprécié son emplacement en pleine nature, très agréable et très propre.Nous sommes également enchantés de savoir que notre personnel vous a été agréable. Vos commentaires positifs sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.
10/10 Excellent
Isabelle, Bécancour
Voyage en couple
19 janv. 2024
Les points forts : Propreté
Isabelle
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Lomas del Volcán le 19 janv. 2024
Dear Isabelle,We greatly appreciate your review and are thrilled to see that you gave us a perfect qualification. Your positive feedback is a source of inspiration for our team.We look forward to the opportunity to welcome you back soon!
10/10 Excellent
Antoine
3 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Antoine
Séjour de 1 nuit en février 2022
Réponse de Hotel Lomas del Volcán le 3 févr. 2022
Cher Antonio,
Merci beaucoup de votre visite et de nous avoir laissé votre commentaire. Nous sommes heureux de savoir que vous avez apprécié le traitement et la nature qui entoure notre propriété. De plus, nous sommes heureux que vous ayez eu l'occasion de voir le volcan dégagé, comme le montre la photo. Nous espérons que vous nous rendrez visite à nouveau!
10/10 Excellent
Marie
5 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Marie
Séjour de 2 nuits en février 2020
Réponse de International Reservations le 11 févr. 2020
Good Afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations
10/10 Excellent
Marie-France, Montreal
Voyage en couple
19 nov. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-France
Séjour de 2 nuits en novembre 2018
Réponse de Vanessa Madrigal le 19 nov. 2018
Good afternoon,
Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again!
Best regards,
Vanessa Madrigal
International Reservations
10/10 Excellent
Voyageur vérifié
28 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Natalia Bolaños le 31 mars 2018
Dear Guest,
Thank you for the score, we appreciate it!
Can you tell us a bit of your experience at our property? How was the service? Were you able to visit our restaurant?
Best regards,
10/10 Excellent
Adeline
26 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour très agréable.
Adeline
Réponse de Natalia Bolaños le 30 mars 2018
Chère Adeline,
Merci beaucoup pour votre commentaire, nous apprécions vos commentaires.
Nous travaillons dur tous les jours pour répondre aux attentes de nos clients, et nous sommes heureux de savoir que vous avez eu une bonne expérience dans notre propriété.
Nous espérons que vous déciderez de rester avec nous dans un proche avenir.
Meilleures salutations
10/10 Excellent
Xavier
24 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel endroit super petit dejeuner
Xavier
Réponse de Natalia Bolaños le 30 mars 2018
Cher Xavier,
Merci pour votre commentaire, nous apprécions tous vos commentaires.
Nous sommes heureux que vous avez passé un bon moment dans notre propriété, nous travaillons dur chaque jour pour être en mesure de répondre aux attentes de nos clients.
Nous espérons que vous reviendrez.
Meilleures salutations,
8/10 Bien
Guillaume
3 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Guillaume
Séjour de 1 nuit en février 2018
Réponse de Natalia Bolaños le 23 mars 2018
Cher Guillaume,
Merci beaucoup pour vos commentaires, nous les apprécions.
Je suis désolé que vous n'ayez pas eu la meilleure expérience au restaurant, nous allons travailler dur pour améliorer la qualité de nos plats.
Nous espérons que vous déciderez de revenir et de rester avec nous à l'avenir.
Meilleures salutations,
10/10 Excellent
sonia
19 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sonia
10/10 Excellent
Nicolas
17 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super séjour au pied du volcan
Nicolas
10/10 Excellent
SVOBODA, Nice , France
28 avr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Genial
SVOBODA
10/10 Excellent
calogiso, Toulon
12 févr. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon hotel
calogiso
8/10 Bien
oré
2 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
oré
10/10 Excellent
Voyageur vérifié
14 janv. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel un peu à l'écart de La Fortuna
Voyageur vérifié
8/10 Bien
Louis René, Farnham
14 oct. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement agréable
Louis René
10/10 Excellent
sylviane, 68
13 mars 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien placé au pied du Volcan
sylviane
10/10 Excellent
Voyageur vérifié
9 mars 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Isolé mais tellement confortable et agréable!
Voyageur vérifié
8/10 Bien
Voyageur vérifié
28 mars 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Laura
26 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 3 nuits en mai 2024
10/10 Excellent
Aurora
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aurora
Séjour de 7 nuits en mai 2024
10/10 Excellent
Ni
Voyage en famille
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ni
Séjour de 2 nuits en mai 2024
10/10 Excellent
Gabriellees
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabriellees
Séjour de 2 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 22 mai 2024
Estimado Gabriellees,¡Muchas gracias por su amable reseña! Nos alegra mucho saber que disfrutó de su estancia en nuestro hotel.Es fantástico saber que encontró nuestros patios espectaculares y que nuestro personal le brindó un servicio amable. Nos complace también que haya disfrutado de los masajes en nuestro spa y que los haya encontrado de otro nivel.Gracias por elegir nuestro hotel. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
10/10 Excellent
Yoel
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yoel
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Yoel,Thank you for your feedback regarding the lighting around our property. We appreciate you taking the time to share your experience, and we're glad to see that you had a good stay overall.Your feedback helps us identify areas where we can make improvements, and we'll work on addressing this issue to enhance the overall experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future!
10/10 Excellent
Maral
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maral
Séjour de 2 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Maral,Thank you for your kind words about our property! We're thrilled to hear that you enjoyed your stay overall and that you would choose to stay with us again in the future.We sincerely apologize for the inconvenience you experienced with the AC in your initial room. Your comfort and well-being are our top priorities, and we're sorry to hear that the AC issue caused discomfort. We're glad that our team was able to quickly resolve the issue by providing you with a new room where the AC worked properly.Thank you for bringing this matter to our attention, as it allows us to address any issues promptly and ensure that all of our guests have a comfortable and enjoyable stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a flawless experience next time!
10/10 Excellent
Michael
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 6 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Michael,It sounds like you had an incredible experience at our hotel! Thank you so much for taking the time to share your detailed feedback. We're thrilled to hear that you found our property amazing and enjoyed the tranquility it offers while still being conveniently located near Fortuna.We're delighted that you loved our beautiful and clean bungalows, the spectacular views of the volcano, and the delightful breakfast with monkey sightings. It's fantastic to hear that you also enjoyed our spa, yoga classes, and the peaceful atmosphere that our hotel provides. As well, we're glad you had the opportunity to see some wildlife during your stay.We're also pleased that you enjoyed the food at our restaurant and bars. Providing delicious meals and excellent service is always our goal, and we're glad that we met your expectations.Thank you for choosing to stay with us during your first visit to Costa Rica. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future!
10/10 Excellent
Obedc
Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Obedc
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Obedc,Thank you so much for sharing your experience at Hotel Lomas del Volcán! We're thrilled to hear that you and your wife enjoyed your stay with us.It's fantastic to know that you found the room perfect, enjoyed the great food, and were impressed by our amazing staff. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit.We truly appreciate your kind words and hope to have the pleasure of welcoming you both back for another memorable stay in the future!
10/10 Excellent
Jennifer
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Liebe Jennifer,Vielen Dank, dass du uns besucht hast! Wir sind stolz darauf zu hören, dass dein Erlebnis in unserem Hotel perfekt war. Wir hoffen aufrichtig, dass du bald für einen weiteren ebenso perfekten Aufenthalt zurückkehrst!
10/10 Excellent
Ann-Marie, Miramar
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ann-Marie
Séjour de 1 nuit en mai 2024
Réponse de Hotel Lomas del Volcán le 7 mai 2024
Dear Ann-Marie,We're delighted to hear that your stay with us exceeded your expectations and that we're your favorite among the places you've stayed in the area! Providing excellent value, attentive staff, warm hospitality, and clean, comfortable rooms are among our top priorities, so we're thrilled that you appreciated these aspects of your experience. It's also wonderful to know that you enjoyed the well-maintained property. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!
10/10 Excellent
Jorge
6 mai 2024
Jorge
Séjour de 2 nuits en avril 2024
10/10 Excellent
Redient, miami
Voyage en couple
5 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Redient
Séjour de 1 nuit en mai 2024
Réponse de Hotel Lomas del Volcán le 6 mai 2024
Dear Redient,Thank you for visiting us. We're thrilled to see that you gave us a perfect rating, indicating that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back soon!
10/10 Excellent
Jeffrey T
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeffrey T
Séjour de 7 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 6 mai 2024
Dear Jeffrey,It sounds like you had an incredible experience at our hotel, and we're thrilled to hear about it! Thank you for your kind words about our staff and property. We're delighted that you found our team to be genuine, helpful, and kind, and that you enjoyed the wildlife right outside your door. Our private hiking path is indeed a hidden gem for spotting even more wildlife. We're glad you enjoyed our food choices and found our morning breakfast to be a treat. It's wonderful to hear that you appreciated the slower pace and natural beauty of the La Fortuna area. We can't wait to welcome you back and see you again soon!
10/10 Excellent
Yuen
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuen
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear YuenThank you for sharing your experience! We're delighted to hear that you enjoyed the amazing property, the excellent view of the volcano, and the beautiful amenities. It's great that you appreciated the free yoga on-site and the ample parking spots. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
10/10 Excellent
Hanforft, Riverview
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hanforft
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear HanforftThank you for your feedback! We're glad you enjoyed the location and views during your stay. We hope to welcome you back again soon!
8/10 Bien
Adam, Boca raton
Voyage en famille
2 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Adam
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear Adam,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the proximity to the volcano and found the food, especially dinner, to be very good. We'll be sure to pass along your compliments to Dianna, Richard, and Robert at reception for their great service.However, we're sorry to hear about the issues you experienced with the shower. Please accept our apologies for any inconvenience this may have caused. We will address this matter with our maintenance team to ensure that the water pressure and temperature are improved for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.
10/10 Excellent
Imani, San Diego
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Imani
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 mai 2024
Dear Imani,Thank you for choosing us as your hotel in La Fortuna. We're delighted to see your excellent rating, showing that we provided you an outstanding experience.We hope to welcome you back soon!
10/10 Excellent
sylvester
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sylvester
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear Sylvester,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved the overall ambiance of our hotel and enjoyed being surrounded by nature. It's fantastic that you appreciated the great views of Arenal Volcano and enjoyed our pool facility and bar.We're also delighted to hear that you found the food excellent and that our staff provided great service throughout your stay.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!
10/10 Excellent
moises
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
moises
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Moises,Thank you for your feedback! We're glad you enjoyed the secluded beauty of our property. We aim to provide a peaceful and serene environment for our guests to relax and unwind. We hope to welcome you back soon for another memorable stay!
10/10 Excellent
Melimar
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melimar
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Melimar,Thank you for choosing to stay with us and for giving us a perfect rating. We're delighted to hear that you had a great experience during your visit. It was a pleasure hosting you, and we look forward to welcoming you back someday!
10/10 Excellent
maulik
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
maulik
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Maulik,Thank you for your recommendation! We're thrilled to hear that you enjoyed your stay at our property. We take great pride in maintaining our facilities to ensure that our guests have a wonderful experience. If you ever find yourself in the area again, we would be honored to welcome you back.
10/10 Excellent
Daisy, granada hills
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daisy
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Daisy,Thank you for your kind words! We're delighted that you found our place beautiful. We strive to provide our guests with an unforgettable experience surrounded by natural beauty. If you ever find yourself in the area again, we'd love to welcome you back.
10/10 Excellent
Malorie
Voyage en groupe
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Malorie
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Malorie,Thank you for sharing your experience with us! We're thrilled to hear that your dream vacation came true during your stay with us. It's wonderful to know that you found our bungalows unique and enjoyed the beauty of our property. We hope to have the pleasure of hosting you again in the future for another memorable experience!
10/10 Excellent
moises
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
moises
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Moises,Thank you for your review! We're delighted to hear that you found our property unique and appreciated the beauty of our grounds. We strive to create a memorable and enjoyable experience for all our guests, and we're glad to hear that you enjoyed your time with us. We hope to have the pleasure of welcoming you back in the future for another wonderful stay!
10/10 Excellent
Nancy
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nancy
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 24 avr. 2024
Dear Nancy,We're delighted to hear that you enjoyed the beautiful surroundings and the privacy of our bungalows! It's fantastic that you found our breakfast buffet to be wonderful, with a variety of delicious options to choose from. Thank you for sharing your experience, and we hope to welcome you back for another delightful stay in the future!
10/10 Excellent
Katherina
Voyage en couple
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katherina
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 23 avr. 2024
Dear Katherina,Thank you for your positive review! We're delighted to hear that you had such a great experience with us and that you would consider returning in the future. Thank you for your kind words, and we look forward to welcoming you back whenever you decide to visit again!
10/10 Excellent
joslyn
Voyage en famille
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
joslyn
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 avr. 2024
Dear Joslyn,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beautiful location of our hotel. Providing a picturesque setting for our guests to relax and unwind is one of our top priorities.We're glad to hear that you were pleasantly surprised by the inclusion of breakfast during your stay and that you found it delicious. Ensuring that our guests start their day off right with a satisfying breakfast is important to us, and we're pleased that we could exceed your expectations in this regard.It's wonderful to hear that you found our staff friendly and that you would absolutely return for another stay. Providing excellent customer service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excellent
ana
Voyage en groupe
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ana
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 avr. 2024
Dear Ana,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the great view of Arenal Volcano, especially from our restaurant area. Providing stunning views of the natural surroundings is one of the highlights of our property, and we're delighted that it enhanced your dining experience.We're glad to hear that you found our breakfast offerings excellent, with lots of food choices, and that you received excellent service. Ensuring that our guests start their day off right with a satisfying breakfast and attentive service is important to us, and we're pleased that we met your expectations. It's wonderful that our location is convenient for accessing the town. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!
10/10 Excellent
Kaz
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kaz
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 16 avr. 2024
Dear Kaz, Thank you so much for your glowing review! We're thrilled to hear that you found our location beautiful, our accommodations great, and our service wonderful.We strive to provide our guests with a spectacular experience, and we're delighted that we succeeded in making your stay memorable.Thank you for choosing us as your Costa Rica destination, and we hope to have the pleasure of welcoming you back for another spectacular experience in the future!
10/10 Excellent
Cynthia
Voyage en famille
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 16 avr. 2024
Dear Cynthia,Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful and that you were impressed by our amazing staff and service.We're glad that you enjoyed our pool. About the photos, we finished the upgrades in high season so we haven't had the time to take new photos.It's wonderful to hear that you found our breakfast delicious. We strive to offer a delightful culinary experience for our guests, and we're delighted that we succeeded in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!
10/10 Excellent
Jordan
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jordan
Séjour de 1 nuit en avril 2024
Réponse de Hotel Lomas del Volcán le 15 avr. 2024
Dear Jordan,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful grounds and found our staff to be friendly.It's great to know that our location provided the perfect balance between proximity to La Fortuna and a quiet atmosphere. We're pleased to hear that you took advantage of the surrounding grounds and enjoyed the hike.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!