Bungalow Deluxe, baignoire | Couette en duvet d'oie, surmatelas, minibar

Avis sur Hotel Lomas del Volcán

3.5 out of 5
Hotel Lomas del Volcán
4.5 Km NW of Fortuna, San Carlos, La Fortuna, Alajuela

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 675 avis sur 914." "
Note des voyageurs de 8 (Bien), d’après 172 avis sur 914." "
Note des voyageurs de 6 (Satisfaisant), d’après 37 avis sur 914." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 914." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 914." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

VALERIE

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel proche du volcan Arenal pour les excursions. Hotel en pleine nature trés agréable et tres propre. Le personnel est tres agréable également
Séjour de 1 nuit en mars 2024
Réponse de Hotel Lomas del Volcán le 25 mars 2024
Chère ValérieMerci beaucoup d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel proche du volcan Arenal pour les excursions et que vous avez apprécié son emplacement en pleine nature, très agréable et très propre.Nous sommes également enchantés de savoir que notre personnel vous a été agréable. Vos commentaires positifs sont une grande source de motivation pour toute notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite dans la région.

10/10 Excellent

Isabelle, Bécancour

Voyage en couple
Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Lomas del Volcán le 19 janv. 2024
Dear Isabelle,We greatly appreciate your review and are thrilled to see that you gave us a perfect qualification. Your positive feedback is a source of inspiration for our team.We look forward to the opportunity to welcome you back soon!

10/10 Excellent

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un personnel accueillant et très agréable, dans un cadre magnifique (réveil devant le volcan arenal) parfaitement éloigné des zones plus emprises de touristes. Je recommande vivement
Séjour de 1 nuit en février 2022
Réponse de Hotel Lomas del Volcán le 3 févr. 2022
Cher Antonio, Merci beaucoup de votre visite et de nous avoir laissé votre commentaire. Nous sommes heureux de savoir que vous avez apprécié le traitement et la nature qui entoure notre propriété. De plus, nous sommes heureux que vous ayez eu l'occasion de voir le volcan dégagé, comme le montre la photo. Nous espérons que vous nous rendrez visite à nouveau!

10/10 Excellent

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Accueil chaleureux, personnel très serviable. Calme, propre. Excellent petit déjeuner et varié.
Séjour de 2 nuits en février 2020
Réponse de International Reservations le 11 févr. 2020
Good Afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, International Reservations

10/10 Excellent

Marie-France, Montreal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super établissement très bien situé, près de la ville de la Fortuna et de tout les activités qui entour le Volcan Arenal. Nous y avions réserve un chambre standard et avons eu le bonheur d'un surclassement a un bungalow par Roberto à la réception. Wow ! Le déjeuner buffet est très complet et il y a une promo 2 pour 1 durant le 5 à 7.
Séjour de 2 nuits en novembre 2018
Réponse de Vanessa Madrigal le 19 nov. 2018
Good afternoon, Thank you very much for your comments! We are glad to know you enjoyed your stay at our property and we are looking forward for you to come back and stay with us again! Best regards, Vanessa Madrigal International Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Natalia Bolaños le 31 mars 2018
Dear Guest, Thank you for the score, we appreciate it! Can you tell us a bit of your experience at our property? How was the service? Were you able to visit our restaurant? Best regards,

10/10 Excellent

Adeline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour très agréable.
Très bon emplacement pas loin de La Fortuna et des activités mais en même temps un peu excentré ce qui rend les lieux très calmes. Le restaurant est vraiment très bien avec des prix corrects. Le personnel au petit soin. En prime jacuzzi et pisicne au pied du volcan !
Réponse de Natalia Bolaños le 30 mars 2018
Chère Adeline, Merci beaucoup pour votre commentaire, nous apprécions vos commentaires. Nous travaillons dur tous les jours pour répondre aux attentes de nos clients, et nous sommes heureux de savoir que vous avez eu une bonne expérience dans notre propriété. Nous espérons que vous déciderez de rester avec nous dans un proche avenir. Meilleures salutations

10/10 Excellent

Xavier

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel endroit super petit dejeuner
Dommage il y avait du brouillard sur l'Arenal, donc la vue était gachée Un grand complexe, mais bien organisé, personnel très agréable, un exceptionnel petit dejeuner et essayez d'avoir les tables à la limite de la pelouse vous pourrez adminer les oiseaux trop agréable pour démarrer une journée Un repas du soir bon mais comme tous les hotels chers pour le pays A la porte de la Fortuna
Réponse de Natalia Bolaños le 30 mars 2018
Cher Xavier, Merci pour votre commentaire, nous apprécions tous vos commentaires. Nous sommes heureux que vous avez passé un bon moment dans notre propriété, nous travaillons dur chaque jour pour être en mesure de répondre aux attentes de nos clients. Nous espérons que vous reviendrez. Meilleures salutations,

8/10 Bien

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel impeccable cependant restaurant à eviter. plats sans saveur et chers.
Séjour de 1 nuit en février 2018
Réponse de Natalia Bolaños le 23 mars 2018
Cher Guillaume, Merci beaucoup pour vos commentaires, nous les apprécions. Je suis désolé que vous n'ayez pas eu la meilleure expérience au restaurant, nous allons travailler dur pour améliorer la qualité de nos plats. Nous espérons que vous déciderez de revenir et de rester avec nous à l'avenir. Meilleures salutations,

10/10 Excellent

sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonjour, notre chambre était parfaite, la nourriture excellente avec, un très bon service. A l'accueil les gens étaient super sympathique! Un très beau site avec piscine et spa. Près du cerro chato de l'arenal.

10/10 Excellent

Nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
super séjour au pied du volcan
Super hôtel situé au pied du volcan arenal dans un jardin luxuriant et magnifiquement entretenu! Dépaysant et splendide les chambres grandes et nickel! Vraiment un super séjour

10/10 Excellent

SVOBODA, Nice , France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Genial
Super confortable, accueil très sympathique. Au pied du volcan, un forêt avec des oiseaux et des singes. Nourriture du restaurant très bonne!

10/10 Excellent

calogiso, Toulon

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon hotel
Grosse frayeur à notre arrivée pour cause de surbooking. L'hôtel a voulu nous loger dans un autre établissement qui ne nous a pas plu. Retour à l'hôtel pour de pénibles négociations qui nous ont permis enfin d'obtenir une chambre. La réservation d'Expedia ne permet donc pas une garantie à 100%. A part ce désagrément le séjour a été de très bonne qualité L'emplacement est magnifique

8/10 Bien

oré

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel un peu à l'écart de La Fortuna

8/10 Bien

Louis René, Farnham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Emplacement agréable
Très romantique et sécuritaire. Le point négatif est que l'internet ne rentre pas à la chambre.

10/10 Excellent

sylviane, 68

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien placé au pied du Volcan
Hôtel très bien situé, pour une famille chambre idéale grande et spacieuse, petit déjeuner et repas très bien servi.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Isolé mais tellement confortable et agréable!
Chambres très spacieuses et confortables (ce sont de petites maisons) avec tout ce qu'il faut. Service impeccable, le petit déjeuner est excellent et avec une superbe vue sur le volcan ! La piscine et le jacuzzi sont vraiment appréciés !! En revanche garder en tête que l'hôtel est très isolé sans voiture (compter 3 km pour la ville la plus proche)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bien placé au pied du volcan , en revanche si on a réservé une chambre standard 2 personnes , on n'a pas la vue sur le volcan comme indiqué ? ce qui a été notre cas !! Il faut réserver les grandes chambres ou qualité sup pour vraiment avoir la vue au pied du volcan.. Petit dejeuner buffet excellent et très bien garni ..

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing
Séjour de 3 nuits en mai 2024

10/10 Excellent

Aurora

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnific place with views to dye for!
Séjour de 7 nuits en mai 2024

10/10 Excellent

Ni

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful environment, great service, we love the hotel and will definitely come back again
Séjour de 2 nuits en mai 2024

10/10 Excellent

Gabriellees

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Es hermoso ,tiene unos patios espectaculares y el personal muy amable !!!los masajes en el spa a otro nivel
Séjour de 2 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 22 mai 2024
Estimado Gabriellees,¡Muchas gracias por su amable reseña! Nos alegra mucho saber que disfrutó de su estancia en nuestro hotel.Es fantástico saber que encontró nuestros patios espectaculares y que nuestro personal le brindó un servicio amable. Nos complace también que haya disfrutado de los masajes en nuestro spa y que los haya encontrado de otro nivel.Gracias por elegir nuestro hotel. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

10/10 Excellent

Yoel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
More ligths around
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Yoel,Thank you for your feedback regarding the lighting around our property. We appreciate you taking the time to share your experience, and we're glad to see that you had a good stay overall.Your feedback helps us identify areas where we can make improvements, and we'll work on addressing this issue to enhance the overall experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 Excellent

Maral

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful property and we would definitely stay here again! I will say that we had some issues with our room upon check in as the AC wasn’t working and we nearly got heat strokes because of it, but thy gave us a new room and AC worked fine!
Séjour de 2 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Maral,Thank you for your kind words about our property! We're thrilled to hear that you enjoyed your stay overall and that you would choose to stay with us again in the future.We sincerely apologize for the inconvenience you experienced with the AC in your initial room. Your comfort and well-being are our top priorities, and we're sorry to hear that the AC issue caused discomfort. We're glad that our team was able to quickly resolve the issue by providing you with a new room where the AC worked properly.Thank you for bringing this matter to our attention, as it allows us to address any issues promptly and ensure that all of our guests have a comfortable and enjoyable stay.We appreciate your feedback and hope to have the opportunity to welcome you back for a flawless experience next time!

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is absolutely amazing! Out of the path yet 4 minutes drive from Fortuna (Uber is $3.50). We could have not asked for more. Bungalows are beautiful and clean, very large shower and a small balcony facing tropical lush gardens in the back with birds all around and a small patio with table and chairs in the front. The view of the volcano is spectacular and breakfast in the morning is a delight with views and monkeys sitting on branches. They have a small spa and the yoga class was very good too. If you are looking for a party place, go somewhere else. People at this hotel are having fun but they enjoy the peaceful and relaxed atmosphere. We did everything on our own as most attractions are 10 to 15 minutes away: volcano trails, hot springs, Natura Park, Rio Danta for sloth watching (we saw a mom and baby there, for free:) We had such a great week and employees working there are very respectful and attentive. The hotel has a trail (a real trail in the forest) and we spent hours there, saw red pickers, yellow beek small toucan, other birds. We only did the Chocolate Tour with the hotel. Food was also excellent. If you are looking at saving money, you can eat in La Fortuna but if you want a nice service and great food, 1 restaurant and 2 bars on site have plenty of delicious plates. You can sip on great cocktails at the pool bar or order food there as well. Absolutely no regrets on our choice, this was our first time in Costa Rica and it was really Pura Vida!
Séjour de 6 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Michael,It sounds like you had an incredible experience at our hotel! Thank you so much for taking the time to share your detailed feedback. We're thrilled to hear that you found our property amazing and enjoyed the tranquility it offers while still being conveniently located near Fortuna.We're delighted that you loved our beautiful and clean bungalows, the spectacular views of the volcano, and the delightful breakfast with monkey sightings. It's fantastic to hear that you also enjoyed our spa, yoga classes, and the peaceful atmosphere that our hotel provides. As well, we're glad you had the opportunity to see some wildlife during your stay.We're also pleased that you enjoyed the food at our restaurant and bars. Providing delicious meals and excellent service is always our goal, and we're glad that we met your expectations.Thank you for choosing to stay with us during your first visit to Costa Rica. We hope to have the pleasure of welcoming you back for another unforgettable experience in the future!

10/10 Excellent

Obedc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I really enjoyed our stay. Room was perfect, food was great and staffs were amazing.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Dear Obedc,Thank you so much for sharing your experience at Hotel Lomas del Volcán! We're thrilled to hear that you and your wife enjoyed your stay with us.It's fantastic to know that you found the room perfect, enjoyed the great food, and were impressed by our amazing staff. Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your visit.We truly appreciate your kind words and hope to have the pleasure of welcoming you both back for another memorable stay in the future!

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfekt
Séjour de 3 nuits en mai 2024
Réponse de Hotel Lomas del Volcán le 18 mai 2024
Liebe Jennifer,Vielen Dank, dass du uns besucht hast! Wir sind stolz darauf zu hören, dass dein Erlebnis in unserem Hotel perfekt war. Wir hoffen aufrichtig, dass du bald für einen weiteren ebenso perfekten Aufenthalt zurückkehrst!

10/10 Excellent

Ann-Marie, Miramar

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have stayed in a number of places in the area and this so far has been my favorite. I was pleasantly surprised by everything! Price, Staff, the hospitality, rooms were quaint and very clean and I loved how well maintained the property was. Definitely going back!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Lomas del Volcán le 7 mai 2024
Dear Ann-Marie,We're delighted to hear that your stay with us exceeded your expectations and that we're your favorite among the places you've stayed in the area! Providing excellent value, attentive staff, warm hospitality, and clean, comfortable rooms are among our top priorities, so we're thrilled that you appreciated these aspects of your experience. It's also wonderful to know that you enjoyed the well-maintained property. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Jorge

Séjour de 2 nuits en avril 2024

10/10 Excellent

Redient, miami

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy to use
Séjour de 1 nuit en mai 2024
Réponse de Hotel Lomas del Volcán le 6 mai 2024
Dear Redient,Thank you for visiting us. We're thrilled to see that you gave us a perfect rating, indicating that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Jeffrey T

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff. Everyone was genuine, smiling, helpful and kind. Property is well thought out. You really don’t need to go on any tours. The wildlife is amazing right outside your front door or cute back veranda. We saw everything the tour guides were trying to find for you right on property. If you go, try their private hiking path and you will see more wildlife. Food choices were top notch. Water was safe to drink right from the tap. Morning breakfast was always a treat and started the day off right. First time to Costa Rica for us and if you are a nature lover and not looking for a fast paced Pacific coast vacation. The La Fortuna area can’t be beat. We will be back and looking forward to seeing our new Las Lomas del Volcán friends.
Séjour de 7 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 6 mai 2024
Dear Jeffrey,It sounds like you had an incredible experience at our hotel, and we're thrilled to hear about it! Thank you for your kind words about our staff and property. We're delighted that you found our team to be genuine, helpful, and kind, and that you enjoyed the wildlife right outside your door. Our private hiking path is indeed a hidden gem for spotting even more wildlife. We're glad you enjoyed our food choices and found our morning breakfast to be a treat. It's wonderful to hear that you appreciated the slower pace and natural beauty of the La Fortuna area. We can't wait to welcome you back and see you again soon!

10/10 Excellent

Yuen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property excellent view of the volcano beautiful amenities. Free yoga on site. Plenty of parking spots. Absolutely enjoyed my stay there!
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear YuenThank you for sharing your experience! We're delighted to hear that you enjoyed the amazing property, the excellent view of the volcano, and the beautiful amenities. It's great that you appreciated the free yoga on-site and the ample parking spots. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Hanforft, Riverview

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and views
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear HanforftThank you for your feedback! We're glad you enjoyed the location and views during your stay. We hope to welcome you back again soon!

8/10 Bien

Adam, Boca raton

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very close to volcano Food is very good , dinner especially Dianna , Richard $ Robert Were great at reception Shower was horrible No pressure and not hot
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear Adam,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the proximity to the volcano and found the food, especially dinner, to be very good. We'll be sure to pass along your compliments to Dianna, Richard, and Robert at reception for their great service.However, we're sorry to hear about the issues you experienced with the shower. Please accept our apologies for any inconvenience this may have caused. We will address this matter with our maintenance team to ensure that the water pressure and temperature are improved for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excellent

Imani, San Diego

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 mai 2024
Dear Imani,Thank you for choosing us as your hotel in La Fortuna. We're delighted to see your excellent rating, showing that we provided you an outstanding experience.We hope to welcome you back soon!

10/10 Excellent

sylvester

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the overall ambiance and being surrounded by nature. Great views of Arenal Volcano. Very nice pool facility and bar. Food was excellent and great staffs.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 5 mai 2024
Dear Sylvester,Thank you for sharing your positive feedback with us! We're thrilled to hear that you loved the overall ambiance of our hotel and enjoyed being surrounded by nature. It's fantastic that you appreciated the great views of Arenal Volcano and enjoyed our pool facility and bar.We're also delighted to hear that you found the food excellent and that our staff provided great service throughout your stay.We hope to have the pleasure of welcoming you back for another enjoyable experience in the future!

10/10 Excellent

moises

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Secluded beautiful property
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Moises,Thank you for your feedback! We're glad you enjoyed the secluded beauty of our property. We aim to provide a peaceful and serene environment for our guests to relax and unwind. We hope to welcome you back soon for another memorable stay!

10/10 Excellent

Melimar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Melimar,Thank you for choosing to stay with us and for giving us a perfect rating. We're delighted to hear that you had a great experience during your visit. It was a pleasure hosting you, and we look forward to welcoming you back someday!

10/10 Excellent

maulik

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent maintained property. Definately recommended to stay.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Maulik,Thank you for your recommendation! We're thrilled to hear that you enjoyed your stay at our property. We take great pride in maintaining our facilities to ensure that our guests have a wonderful experience. If you ever find yourself in the area again, we would be honored to welcome you back.

10/10 Excellent

Daisy, granada hills

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Daisy,Thank you for your kind words! We're delighted that you found our place beautiful. We strive to provide our guests with an unforgettable experience surrounded by natural beauty. If you ever find yourself in the area again, we'd love to welcome you back.

10/10 Excellent

Malorie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dream vacation came true! Bungalows were so unique and the property was gorgeous
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Malorie,Thank you for sharing your experience with us! We're thrilled to hear that your dream vacation came true during your stay with us. It's wonderful to know that you found our bungalows unique and enjoyed the beauty of our property. We hope to have the pleasure of hosting you again in the future for another memorable experience!

10/10 Excellent

moises

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique property, beautiful grounds
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 29 avr. 2024
Dear Moises,Thank you for your review! We're delighted to hear that you found our property unique and appreciated the beauty of our grounds. We strive to create a memorable and enjoyable experience for all our guests, and we're glad to hear that you enjoyed your time with us. We hope to have the pleasure of welcoming you back in the future for another wonderful stay!

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property has beautiful foliage and the bungalows are private and quiet. The breakfast buffet that is included is wonderful. Made to order omelets, fruit, hot dishes, potatoes, ham and cheese and breads etc.. plus a full table of desserts!
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 24 avr. 2024
Dear Nancy,We're delighted to hear that you enjoyed the beautiful surroundings and the privacy of our bungalows! It's fantastic that you found our breakfast buffet to be wonderful, with a variety of delicious options to choose from. Thank you for sharing your experience, and we hope to welcome you back for another delightful stay in the future!

10/10 Excellent

Katherina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was so unique and beautiful! We loved staying here and would absolutely go back.
Séjour de 3 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 23 avr. 2024
Dear Katherina,Thank you for your positive review! We're delighted to hear that you had such a great experience with us and that you would consider returning in the future. Thank you for your kind words, and we look forward to welcoming you back whenever you decide to visit again!

10/10 Excellent

joslyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location, didn’t realize we received breakfast too and it was delicious. The staff was friendly and I would’ve absolutely return for another stay.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 avr. 2024
Dear Joslyn,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beautiful location of our hotel. Providing a picturesque setting for our guests to relax and unwind is one of our top priorities.We're glad to hear that you were pleasantly surprised by the inclusion of breakfast during your stay and that you found it delicious. Ensuring that our guests start their day off right with a satisfying breakfast is important to us, and we're pleased that we could exceed your expectations in this regard.It's wonderful to hear that you found our staff friendly and that you would absolutely return for another stay. Providing excellent customer service and creating memorable experiences for our guests are our top priorities, and we're thrilled that we succeeded in doing so during your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

ana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view of Arenal Volcano especially in the restaurant area. Excellent breakfast- lots of food choices and excellent service. Community is family friendly. Close to town.
Séjour de 4 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 22 avr. 2024
Dear Ana,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the great view of Arenal Volcano, especially from our restaurant area. Providing stunning views of the natural surroundings is one of the highlights of our property, and we're delighted that it enhanced your dining experience.We're glad to hear that you found our breakfast offerings excellent, with lots of food choices, and that you received excellent service. Ensuring that our guests start their day off right with a satisfying breakfast and attentive service is important to us, and we're pleased that we met your expectations. It's wonderful that our location is convenient for accessing the town. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Kaz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location great accommodations wonderful service ,if you looking for something spectacular that should be your Costa Rica destination!
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 16 avr. 2024
Dear Kaz, Thank you so much for your glowing review! We're thrilled to hear that you found our location beautiful, our accommodations great, and our service wonderful.We strive to provide our guests with a spectacular experience, and we're delighted that we succeeded in making your stay memorable.Thank you for choosing us as your Costa Rica destination, and we hope to have the pleasure of welcoming you back for another spectacular experience in the future!

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and amazing staff and service. Photos online don’t do the pool justice there’s 3 different temperatures. Breakfast was delicious!
Séjour de 2 nuits en avril 2024
Réponse de Hotel Lomas del Volcán le 16 avr. 2024
Dear Cynthia,Thank you so much for your kind words! We're thrilled to hear that you found our property beautiful and that you were impressed by our amazing staff and service.We're glad that you enjoyed our pool. About the photos, we finished the upgrades in high season so we haven't had the time to take new photos.It's wonderful to hear that you found our breakfast delicious. We strive to offer a delightful culinary experience for our guests, and we're delighted that we succeeded in this regard.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful grounds and friendly staff, close enough to all the fun in lafortuna but far enough away its quiet. Do the hike threw the surrounding grounds
Séjour de 1 nuit en avril 2024
Réponse de Hotel Lomas del Volcán le 15 avr. 2024
Dear Jordan,Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful grounds and found our staff to be friendly.It's great to know that our location provided the perfect balance between proximity to La Fortuna and a quiet atmosphere. We're pleased to hear that you took advantage of the surrounding grounds and enjoyed the hike.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!