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Avis sur Riviera House

5 out of 5
Riviera House
15, Sahaidachnoho Str., Kyiv

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 38 avis sur 56." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 56." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 56." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 56." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 56." "

9,8/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Frédéric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel confortable. Bonne literie. Seul bémol : service au petit déjeuner beaucoup trop long.
Séjour de 2 nuits en novembre 2021
Réponse de Irina Sokolova Sales Manager le 24 déc. 2021
Dear Frederic, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Bien

stephane

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bel hôtel confortable calme et bonne restauration au pied du funiculaire pratique pour accéder au centre Le petit déjeuner est excellent Je recommande
Séjour de 4 nuits en janvier 2021
Réponse de Irina Sokolova le 11 janv. 2021
Cher Très, Salutations chaleureuses de Riviera House. Merci beaucoup d'avoir pris le temps d'écrire les commentaires sur votre expérience dans notre hôtel. C'est un plaisir de constater que vous avez pleinement apprécié tout pendant votre séjour dans notre hôtel. Offrir un service d'accueil chaleureux à nos clients est notre objectif principal et nous sommes ravis de votre appréciation envers notre équipe. Je tiens à vous remercier une fois de plus que vous nous ayez déjà fait part de vos commentaires sur votre séjour. Au plaisir de vous accueillir de nouveau à Riviera House bientôt! Cordialement, Équipe Riviera House 5 *

10/10 Excellent

Gaetan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de Riviera House 5* Team le 21 nov. 2019
Dear Gaetan, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Leo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pearl in Kyiv. Staff always attentive and always accommodating.
Séjour de 4 nuits en janvier 2022
Réponse de Irina Sokolova Sales Manager le 18 janv. 2022
Dear Leo First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very quite and nice and good location with friendly people speacially Ms.Oxana .
Séjour de 2 nuits en décembre 2021
Réponse de Irina Sokolova Sales Manager le 4 janv. 2022
Dear Manuel, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

YAVUZ

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2021
Réponse de Irina Sokolova Sales Manager le 24 déc. 2021
Dear Yavuz, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Ida

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de Irina Sokolova Sales Manager le 24 déc. 2021
Dear Ida, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2021
Réponse de Irina Sokolova Sales Manager le 24 déc. 2021
Dear Stefan, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Bien

Qi Guang

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
some equipment at gym didn't work properly: one treadmill and the only elliptical. staves are very friendly, hotel is very clean and convenient. a very good hotel overall.
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Leo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for your kindness and professionalism Oksana.
Séjour de 1 nuit en août 2021

2/10 Horrible

Anatoliy F

Séjour de 2 nuits en juillet 2021

10/10 Excellent

Liam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely Fantastic Weekend, the best in my life!
This hotel stands above all as one of the best I’ve been to in the world! 5 stars! I highly recommend this hotel to all travelers business and couples alike! The staff are very welcoming and extremely well mannered and polite. They have an excellent 2nd floor restaurant called Sweetbook which will tempt your tastebuds into ordering everything on the menu! The rooms a
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Arvinder

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2021

10/10 Excellent

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything was perfect!
I stayed at two hotels during my week in Kiev and this was my favourite. The atmosphere is calm and refined, near the river. Staff at the front desk and restaurant were efficient and friendly from check-in to check-out. They were very helpful in giving directions, arranging cars, making restaurant reservations and recommendations. The decor of the room is simple, modern and comfortable. The restaurant on the seventh floor is simply stunning and the breakfast (included) is impeccable. Breakfast is ordered off a menu; there are not a lot of choices but everything is delicious and with beautiful presentation. This is much more elegant than a buffet, in my opinion. Kyiv can be a complicated city to navigate if one does not speak Russian or Ukrainian, but the staff and setting at Riviera House make me want to return.
Beautiful afternoon light.
Excellent attention to detail: When I telephoned the front desk to ask for a wine opener and wine glass, they asked if I needed a glass for red or white wine. This is professionalism is noted and appreciated.
Interesting decor in the guest room.
Daily newspapers provided.
Séjour de 3 nuits en juin 2021

8/10 Bien

DE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's was really nice
Séjour de 1 nuit en mai 2021

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gem of a property, perfect location. Excellent staff and restaurant.
Séjour de 3 nuits en mai 2021
Réponse de Irina Sokolova le 31 mai 2021
Dear Guest, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2021
Réponse de Irina Sokolova le 17 mai 2021
Dear Guest, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Bien

Alvaro

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buen hotel y perfecta ubicación. Recomendable!
Séjour de 2 nuits en mars 2021
Réponse de Irina Sokolova le 9 mars 2021
Dear Alvaro, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

8/10 Bien

Alvaro

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bueno, zona de bares. Personal agradable.
Séjour de 1 nuit en mars 2021
Réponse de Irina Sokolova le 9 mars 2021
Dear Alvaro, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Walter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
best place to stay in Kiev
Riviera house is one of the best hotels in Kiev. It`s perfectly situated. Great service, splendid breakfast and high-class restaurant!
Séjour de 3 nuits en janvier 2021
Réponse de Irina Sokolova le 15 févr. 2021
Dear Walter, First of all, let me thank you for choosing Riviera House as a place for your vacation. Thank you for taking the time to share your experience with us about your stay. We are glad that your stay at the hotel was comfortable. Ensuring the comfort of our guests is our top priority and we are always focused on providing the best level of service, so we look forward to welcoming you again among our guests at the Riviera House. Best regards, Riviera House 5 Team *

10/10 Excellent

Eduard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020
Réponse de Irina Sokolova le 28 déc. 2020
Dear Eduard, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020
Réponse de Irina Sokolova le 14 déc. 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

D J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
30th October
Brilliant staff, fabulous room and the beds were exceptionally comfortable
Séjour de 1 nuit en octobre 2020
Réponse de Irina Sokolova le 3 nov. 2020
Dear D J, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Geraldo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place to stay
It was very exciting to be back at the Riviera house. The staff are very pleasant and helpful in every way
Séjour de 2 nuits en octobre 2020
Réponse de Irina Sokolova le 26 oct. 2020
Dear Geraldo, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en septembre 2020
Réponse de Irina Sokolova le 17 sept. 2020
Dear Guest Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel is well situated right next to the Funikuler. The roof top restaurant provide great views especially at sunset. Hotel is neat and staff is professional and efficient.
Séjour de 3 nuits en août 2020
Réponse de Irina Sokolova le 19 août 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2020
Réponse de Irina Sokolova le 16 juil. 2020
Dear Guests, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Stefan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2020
Réponse de Irina Sokolova le 24 juin 2020
Dear Stefan, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Liselotte

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Riviera House 5* le 2 mars 2020
Dear Liselotte, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Bien

Werner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Das Frühstücksbuffet war herausragend
Séjour de 1 nuit en janvier 2020
Réponse de Riviera House 5* le 30 janv. 2020
Dear Werner, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5*

8/10 Bien

Johanna

Séjour de 1 nuit en janvier 2020

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
It’s nice hotel and have nice location. Totally renovated inside and have nice bar and restaurant. But if you come to the bar after 10 pm dnt wait will run service you. And one thing fascinated me. Food in restaurant was fantastic tasty, but when I ordered room service, tasty of food was different and not enjoyable.
Séjour de 6 nuits en janvier 2020
Réponse de Riviera House le 27 janv. 2020
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Maribel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Riviera House 5* Team le 21 nov. 2019
Dear Maribel, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Per Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good service
Incredible clean, and super service in top.
Séjour de 2 nuits en octobre 2019
Réponse de Front offece manager le 30 oct. 2019
Dear Michael, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Bien

Jessica

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Reservation agent le 17 oct. 2019
Dear Jessica, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Carolin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Reservation manager le 5 oct. 2019
Dear Carolin, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2019
Réponse de Reservation department le 2 oct. 2019
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Christian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very very good service from start to end
Séjour de 3 nuits en septembre 2019
Réponse de Riviera House 5* Team le 2 oct. 2019
Dear Christian, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a clean, comfortable hotel, and staff are very helpful. Two staff members in particular were extremely patient with me after my bank put a security hold on my card and I needed to spend two hours on the phone trying to resolve this: thank you!
Séjour de 2 nuits en août 2019
Réponse de Manager le 5 sept. 2019
Dear Guest, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. It is a pleasure to see that you totally enjoyed everything during your stay at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards, Riviera House 5* Team

8/10 Bien

Kelvin

Séjour de 1 nuit en août 2019

10/10 Excellent

Stanislav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Очень хороший отель , особенная благодарность Елизавете !
Séjour de 7 nuits en août 2019
Réponse de Команда Riviera House5* le 28 août 2019
Добрый день Станислав, Благодарим Вас за теплые слова и за высокую оценку. Будем рады видеть Вас вновь в нашем отеле. С уважение, Команда Riviera House5*

10/10 Excellent

Veronika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy traveler
Great experience ! Thank you !
Séjour de 1 nuit en août 2019
Réponse de Riviera House 5* Team le 30 août 2019
Dear Veronika, Thank you for your kind words and high rating. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nettes und hilfsbereites Personal, neu, aber bessere Dammarung der Zimmer, vorallem der Zimmerturen wurde bei der Vollkommenheit des Hotels helfen.
Séjour de 4 nuits en juillet 2019
Réponse de Riviera House 5* Team le 30 août 2019
Sehr geehrter Gast, vielen Dank für Ihre freundlichen Worte und Ihre Wertschätzung. Wir würden uns freuen, Sie in unserem Hotel wiederzusehen. Mit freundlichen Grüßen Das Riviera House 5* Team

10/10 Excellent

JamesC, Phoenix

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent property right next to the most popular tourist spots and the Danube river. The hotel itself is in excellent condition and the staff was exceptional. Air conditioner in the room was very good (unusual for europe.) Would definitely stay again!
Séjour de 1 nuit en juillet 2019
Réponse de The Riviera House 5* Team le 30 août 2019
Dear JamesC, Thank you for your kind words and appreciation. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2019
Réponse de Riviera House 5* Team le 30 août 2019
Dear guest, Thank you for your rating. We will be glad to see you again at our hotel. Sincerely yours, The Riviera House 5* Team

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of Kiev’s best
The Riviera House is a very fine hotel. The rooms are comfortable and modern. Bathroom is perfect! The facilities are clean and well cared for. Toiletries are luxurious and towels plentiful. The staff is extremely attentive and friendly. One of the most memorable things about the hotel is the breakfast. There is a large buffet plus a menu for additional delights. You can enjoy to your heart’s (or stomach’s) content. The hall is lovely with waiters serving hand and foot. The area is perfect. Walking the neighborhood is exciting and you are steps from the metro. Love this hotel. I will stay again and do highly recommend.
Séjour de 1 nuit en juillet 2019
Réponse de Oksana Sashchuk le 17 juil. 2019
Dear David, Warm greetings from Riviera House. Thank you very much for having taken the time to write the feedback about your experience at our hotel. Delivering warm hospitality service to our guests is our main goal and we are delighted about your appreciation to our team. I would like to thank you one more time that you already let us know with your feedback about your stay experience. Looking forward to welcoming you back to Riviera House soon! Best regards Oksana Sashchuk Director of Sales&Marketing

10/10 Excellent

Chun kit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing cooked breakfast by order. Very friendly staffs. Excellent location to city or river. Many restaurants are nearby.
Séjour de 3 nuits en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 3 nuits en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personal, mat i resturang då vi åt huvudrätt med fin utsikt över floden. Service kanon. Rekommenderar varmt detta hotel med resturang.
Séjour de 3 nuits en mai 2019

10/10 Excellent

Alessandro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019