Soins corporels, enveloppements corporels, gommages corporels

Avis sur Radisson Blu Hotel, Kyiv City Centre

4.5 out of 5
Radisson Blu Hotel, Kyiv City Centre
Yaroslaviv Val Street 22, Kyiv

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 110 avis sur 159." "
Note des voyageurs de 8 (Bien), d’après 36 avis sur 159." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 159." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 159." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 159." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Zissis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 28 nov. 2021
Dear Zissis, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 28 nov. 2021
Dear Guest, Thank you for staying with us during your visit to Ukraine. It is a pity that we did not manage to meet all your expectations. We will be very delighted to welcome you again in our hotel and hope your next stay in Radisson Blu Hotel Kyiv will be much comfortable and delightful. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

8/10 Bien

Cyril

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel Hotel
Très bel hotel bien situé dans Kiev
Séjour de 1 nuit en février 2021
Réponse de Anastasiia Kaliuzhna le 21 févr. 2021
Dear Cyril, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Sincerely, Anastasiia Kaliuzhna Guest Relations Manager

8/10 Bien

HEE-SOUK

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2020
Réponse de Anastasiia Kaliuzhna le 26 févr. 2020
Dear Guest, Thank you for your honest feedback! Our guests' opinions are beyond important! They help us understand what our guests need and how can we become better so thank you for giving us opportunity to improve! Warm regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Corinne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon accueil
Très bon buffet de petit déjeuner. Bon accueil et jolies chambres.
Séjour de 3 nuits en octobre 2019
Réponse de Anastasiia Kaliuzhna le 1 nov. 2019
Dear Guest, We are really happy to hear that our hotel has appealed to you. We hope to have the opportunity to welcome you back to our hotel! Sincerely, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Erik, København

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfekt lokation. Gode værelser. Servicemindet personale
Séjour de 4 nuits en avril 2024
Réponse de Valeriia Masiuk le 8 avr. 2024
Dear Erik,thank you for such a kind feedback! We are happy to see that your recent stay in Radisson Blu Hotel, Kyiv City Centre was comfortable for you.We will be delighted to welcome you back again during your next visit to Kyiv!Stay safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

const co

Séjour de 11 nuits en février 2024
Réponse de Valeriia Masiuk le 26 févr. 2024
Dear Traveler,thank you for sharing your feedback about your recent stay in Radisson Blu Hotel, Kyiv City Centre. We are happy to see that we managed to meet all your expectations in a full.We will be delighted to welcome you back again during your next visit to Kyiv!Stay safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

Janne

Séjour de 3 nuits en janvier 2024
Réponse de Valeriia Masiuk le 15 janv. 2024
Dear Janne,thank you for your kind feedback! We are happy to see that your recent stay in Radisson Blu Hotel, Kyiv City Centre was pleasant and you have highly scored us. It was a pleasure for us to take care of you. We will be waiting for your next arrival!Stay safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

Oksana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Valeriia Masiuk le 11 janv. 2024
Dear Oksana,thank you for your feedback! We are glad to see that your stay in Radisson Blu Hotel, Kyiv City Centre was comfortable and enjoyable.It was a pleasure to take care of you. We are waiting for your next arrival!Stay safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

Hal, San Tan Valley

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like being close to places I want to see like Golden Gate and the St Sophia church.
Réponse de Valeriia Masiuk le 2 oct. 2023
Dear Hal,we highly appreciate your kind feedback and we are happy to discover that your stay in Radisson Blu Hotel, Kyiv City Centre was comfortable and pleasant. We will be honored to welcome you back again whenever you will be visiting Kyiv again.Stay safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

Rafael

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property, in times of air raids has a great shelter and very well organized!
Séjour de 4 nuits en septembre 2023
Réponse de Valeriia Masiuk le 3 nov. 2023
Dear Rafael,thank you for your kind feedback! We are very delighted to learn that your stay was enjoyable and you have highly scored us! We will be happy to accommodate you again during your next visit to Kyiv!Stay Safe!Sincerely,Valeriia MasiukAssistant Front Office Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel and service
Séjour de 1 nuit en juin 2023
Réponse de Valeriia Masiuk le 5 juil. 2023
Dear Guest,thank you for your feedback. We will be delighted to welcome you back again!Stay safe!Sincerely,Valeriia MasiukFront Office Department

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Liudmila Daugel le 4 mai 2023
Dear Traveller,Sincerely grateful for your feedback. It was our pleasure to take care of you.Stay safe!Best regards,Liudmila DaugelOperations Manager

10/10 Excellent

Kyrre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic, despite of war
Before Russia invaded Ukraine, this hotel had fantastic service. Even after the Russians entered the country and all of Kyiv was in panic mode, they had their doors open and provided great service. Ever since it has been a sanctuary in Kyiv with good breakfast, fast Wi-Fi, nice rooms and in the center of town, close to everything. I really love this hotel and it’s staff.
Séjour de 2 nuits en avril 2023
Réponse de Liudmila Daugel le 25 avr. 2023
Dear Lien Kyrre,On behalf of our entire team we would like to express our sincere gratitude for taking the time to share this wonderful review.We feel thankful for your kind words, we do appreciate it so much. It is very kind of you to highlight our helpful staff, who always strives to make truly memorable stay for all our guests.We are sending you our best wishes from Kyiv and looking forward to welcome you again here at Radisson Blu Hotel Kyiv City Centre for a new incredible experience.Sincerely,Liudmila DaugelOpreations Manager

6/10 Satisfaisant

sarrocchi

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stayed at this location for business purposes . The location is on a great spot : walking distance from many good restaurants and from many historical locations . Personnel at reception was good and efficient , but some details left me not completely satisfied . I booked through Expedia , hoping to get benefits from the " VIP program " .. Well.. my room wasn't upgraded , even if the hotel was not completely full . Nothing was offered ,I left my room at 9.00 AM , I returned at the hotel by 15.00 PM and pm was not cleaned yet . I was tired from a day at work and I didn't want to wait , so I kept it as was .Breakfast is top quality and with a great varietal and service . Unfortunately the gym isn't accessible , but the hotel does not disclose this detail until booking is done .And I choose the place because of a gym on the spot .I am often in Kiev and , most likely , I will be back to this property, but I d rather choose some same level accomodation with more attention to details .
Séjour de 2 nuits en octobre 2022
Réponse de Liudmila Daugel le 8 nov. 2022
Dear Mr. Sarrocchi,We appreciate the feedback about your stay with us, it always helps us to keep the same direction in the areas which our guests positively comment and find the areas for improvement where we can do our service better. Happy to hear that our breakfast buffet has appealed to you, as well as our reception team though your expectations were not fully met. Indeed, Expedia Premium VIP members are entitled for a room upgrade UPON hotel availability. Hope you will grant us a chance to welcome you again in Radisson Blu Hotel Kyiv City Centre and we will be able to provide you a room upgarde upon hotel availability. Also, for you to be fully equipped with information on your next stay, I would like to share with you that our cleaning team is taking care of our guests' rooms from 9 am till 5 pm and that day your room was still on the list at 3pm. If you would like your room to be cleaned within the exact time frames most suitable for you, just let reception team know, and be sure that our housekeeping ladies will do their best and your room will be cleaned precisely at that very time you will indicate within the mentioned time frames. If you are interested in gym workouts, we have temporary gym rooms located on the 1st floor in our conference area while our new gym area in under reconstruction. If you would like to check the dates and period of gym reconstruction/closure before making a reservation - it is always indicated and accesible on Expedia web page as well as our brand web page.Whenever your journey brings you back to the area, please, be sure we will be happy to host you as our guest anytime.The most important - stay safe in this difficult times.Sincerely,Liudmila DaugelFront Office Department

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Experience
The Hotel is within walking distance of the city center (downtown), good location. Daily Housekeeping, Thumbs up. Cleanliness in the entire property: Good Job Security: Good. Peace of Mind
Séjour de 4 nuits en juillet 2022
Réponse de Liudmila Daugel le 25 juil. 2022
Dear Guest, Sincerely grateful for your feedback and happy to know that we have met your expectations. Hope to see you back soon! Stay safe! Sincerely, Liudmila Daugel Front Office Department

10/10 Excellent

OVIE

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en juillet 2022
Réponse de Liudmila Daugel le 21 juil. 2022
Dear Mr. Ovie, Thank you so much for such a high rating of your stay! We are really happy that it was a delightful and memorable one. It was a real pleasure to take care of you! Do not hesitate to come back! You are more than welcome. Stay safe! Sincerely, Liudmila Daugel Front Office Department

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kyiv Stay
Quiet vacation. Location close to the city center.. Very helpful staff . Very clean hotel. Daily housekeeping. Good Security. Highly recommended.
Séjour de 2 nuits en juillet 2022
Réponse de Liudmila Daugel le 18 juil. 2022
Dear Guest, Our team is always aiming the best of comfort, taste, security and pleasure for our guests and it's lovely to learn that we've met your expectations. Thank you for the encouragement. Stay safe! Sincerely, Liudmila Daugel Front Office Department

10/10 Excellent

SUNGHEE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
시내에 위치한 좋은 호텔
시내 중심가에 있는 호텔로 출장이나 여행으로 지내기 좋은 호텔입니다.
Séjour de 1 nuit en février 2022
Réponse de General Manager le 12 févr. 2022
Dear Sunghee, thanks a lot for your great review and we really hope that we can welcome you again. Best regards, David Mohren General Manager

10/10 Excellent

Gebhard

Séjour de 1 nuit en février 2022

10/10 Excellent

Gebhard

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location and very helpful and friendly staff
Séjour de 2 nuits en janvier 2022
Réponse de General Manager le 5 févr. 2022
Dear Gebhard, thanks a lot for the great review. We are already looking very much forward to welcome you again. Best regards, David Mohren General Manager

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2022

10/10 Excellent

Alexandr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2022
Réponse de General Manager le 11 janv. 2022
Dear Alexandr, we are very happy to see your excellent review and hope to welcome you again in Kyiv. Best regards, David Mohren General Manager

6/10 Satisfaisant

Wayne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
The lighting in hall ways was very bad. Lights in room were not good. The staff were great.
Séjour de 2 nuits en janvier 2022
Réponse de General Manager le 10 janv. 2022
Dear Wayne, thanks for taking the time to write this review and we are happy to see your compliments regarding our staff. We will discuss your remarks regarding the lightning with our Engineering Department. I hope to see you back in our Hotel. Best regards, David Mohren General Manager

10/10 Excellent

ibel, buenos aires

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay right in the city center
Séjour de 1 nuit en octobre 2021
Réponse de General Manager le 4 janv. 2022
Dear ibel, thanks a lot for the review and we hope to welcome you again in the future. Best regards, David Mohren General Manager

8/10 Bien

habeeb

Voyage en couple
Les points forts : Propreté et personnel et service
Good
Séjour de 8 nuits en décembre 2021
Réponse de General Manager le 4 janv. 2022
Dear habeeb, thanks for the review and we hope to see you again in the future. Best regards, David Mohren General Manager

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Radisson Kyiv is pretty nice
For 115.00 USD was a great price. Super location and could walk everywhere. Nice rooms. Breakfast is expensive though at 27 dollars but many other options. Great deal for the money and nice hotel!
Séjour de 2 nuits en décembre 2021
Réponse de Anastasiia Kaliuzhna le 22 déc. 2021
Dear Matthew, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

habeeb

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 11 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 18 déc. 2021
Dear Habeeb, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

6/10 Satisfaisant

gal

Les points forts : Propreté et personnel et service
The reception staff is very nice. Hotel a bit far
Séjour de 3 nuits en décembre 2021
Réponse de Anastasiia Kaliuzhna le 18 déc. 2021
Dear Mr. Gal, Thank you for staying with us during your recent visit to Kyiv. We appreciate as well that you have shared your feedback with us. Your comments will be shared with our employees and I am sure they become an additional motivation to serve our guests even better. Thank you again for sharing your experience. Very much looking forward to your next visit to our hotel! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Santiago

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2021
Réponse de Anastasiia Kaliuzhna le 18 déc. 2021
Dear Santiago, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Sasi, SUNNYVALE

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The thermostat was a bit difficult to work with. I believe there were scheduled (probably remotely controlled but not too sure) settings that I couldn't override. I wanted the temperature to be 20 degree celsius but the thermostat, after half hour or so, jump to 22.5 degrees, making the room a bit hot. I noticed my corner neighbor kept his window open (presumably for the very same reason as I mentioned).
Séjour de 3 nuits en novembre 2021
Réponse de Liudmila Daugel le 1 janv. 2022
Dear Mr. Sasi, Thank you for your feedback. It was a pity to discover that you had some troubles with our heating system. Kindly ask you upon your next visit (sincerely hope to have the possibility to host you again) to call reception desk immediately in case you experience any problems or have questions. I may assure you that our team will do its best to assist you. Best regards, Liudmila Daugel Front Office Team

10/10 Excellent

ENGIN

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Anastasiia Kaliuzhna le 4 déc. 2021
Dear Engin, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sehr gutes Hotel mit moderne Zimmer und sehr gute Lage. 10min zu Fuß zum Zentrum. Nette Bars und Restaurants in der Nähe.
Séjour de 4 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 4 déc. 2021
Dear Oktay, We appreciate your nice feedback and are happy to know you have enjoyed our services. We do believe excellent memories about the Radisson Blu Hotel, Kyiv City Centre will lead you here again when you are in Kyiv. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

PATRIK

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MYCKET BRA BEMÖTANDE. TREVLIGA O VÄNLIGA
Séjour de 1 nuit en novembre 2021
Réponse de Anastasiia Kaliuzhna le 4 déc. 2021
Dear Patrik, We appreciate your fantastic feedback about being the Radisson Blu Hotel, Kyiv City Centre guest! It's great you were happy with us! So we are looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Cherlyne

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceeded Our Expectations
The hotel was fantastic. It was very clean and the bed was incredibly comfortable. We were outside a busy street any barely heard anything. The staff was very helpful with any questions we had and gave us the info for mobile COVID testing which was very convenient. The location is great. Walking distance from restaurants, pharmacies and major landmarks. We highly recommend it.
View from room window.
Séjour de 4 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 4 déc. 2021
Dear Cherlyne, It's just great to know that you remained completely satisfied with your stay with us! Our team is always aiming the best of comfort, taste, security and pleasure for our guests and it's lovely to learn that we've met our guest's expectations. Thank you for the encouragement. Very much looking forward to your next visit to our hotel! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

khalid

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 30 nov. 2021
Dear Khalid, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Georg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wunschlos Glücklich! Vielen Dank
Séjour de 3 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 23 nov. 2021
Dear Georg, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Paula Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
O check in é rápido, o café é bom e variado. A localização é excelente (15min a pé da rua principal da cidade). Minha ÚNICA reclamação é que nao tem nenhuma gaveta no quarto mas acredito que é pela modernidade da decoração. De qualquer maneira, eu senti falta de uma. Obrigada.
Séjour de 4 nuits en novembre 2021
Réponse de Anastasiia Kaliuzhna le 13 nov. 2021
Dear Paula Angela, A big thank you for taking your time and sharing the review! It was a pleasure indeed to learn that our hotel made a very good impression and that you've highly scored us. Your opinion helps us understand what our guests need and how to meet your expectations! We are very much looking forward to your next visit. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

8/10 Bien

Güray

Séjour de 2 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 14 nov. 2021
Dear Guray, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

8/10 Bien

Erdem

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 2 nov. 2021
Dear Erdem, Thank you for choosing our hotel the nice score! We hope that you enjoyed your stay and waiting for your next visit. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

PABLO

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Volveré
Este hotel es muy bueno, agradable y por supuesto volveré a Kiev y estaré en el mismo hotel.
Ucrania en mi corazón
Desde el puente sobre el río Dnipro.
Séjour de 2 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 30 oct. 2021
Dear Pablo, We appreciate your fantastic feedback about being the Radisson Blu Hotel, Kyiv City Centre guest! It's great you were happy with us! So we are looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Artur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2021
Réponse de Anastasiia Kaliuzhna le 25 oct. 2021
Dear Artur, Many thanks for your kind feedback! We are happy you have enjoyed every minute in house and looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Ali

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zeer schone hotel, zeer vriendelijke personeel, zeer centraal , lekker ontbijt
Séjour de 3 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 23 oct. 2021
Dear Ali, We appreciate your fantastic feedback about being the Radisson Blu Hotel, Kyiv City Centre guest! It's great you were happy with us! So we are looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Henrique Senra do, Lusaka

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Overall a great stay at a very good hotel in a convenient location. Everything worked as expected. The major plus of this Radisson in particular (and Radissons in general) is the staff. In this hotel Anastacia at the front desk and Oleg at the bar have been phenomenal and went out of their way to assist me and my numerous requests, from scheduling COVID tests to providing ice buckets for my bum knee. Always with a great sense of humor and peculiar smoothness. Two points that could be improved: there's only one treadmill in the gym and the shower box in my room was leaking so every day after a shower there would be water on the floor. I assumed it would be spotted and fixed and taken care of but I guess I should have been more vocal. Perhaps a QR code pointing to a form where you can send a form submission including a photo straight from your phone would make the life of the repairmen much easier. Other than that a very very good stay and I plan on staying there again in a few months time.
Séjour de 10 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 23 oct. 2021
Dear Mr. Henrique Senra, Thank you very much for your charming feedback. Your comments will be shared with our employees and I am sure they become an additional motivation to serve our guests even better. Thank you again for sharing your experience. We sincerely hope that your stay in Kyiv was truly memorable and we look forward to welcoming you back. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Hal, APO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Am grateful for the night manager Alexander's help as well as Miss Inna and Miss Valeria's kind assistance and giving me a room. These folks were simply GREAT!!! Thanks to you all my short stay in Kiev was wonderful.
Séjour de 2 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 16 oct. 2021
Dear Hal, It's just great to know that you remained completely satisfied with your stay with us! Our team is always aiming the best of comfort, taste, security and pleasure for our guests and it's lovely to learn that we've met our guest's expectations. Thank you for the encouragement. Very much looking forward to your next visit to our hotel! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Michael ROY, Treasure Island

Voyage en famille
We absolutely loved this hotel and its wonderful location. The room was amazing and the staff was so friendly and supportive of any questions we had. This is one of the Best hotels I have ever stayed, and I have stayed in hundreds!
Séjour de 1 nuit en octobre 2021
Réponse de Anastasiia Kaliuzhna le 16 oct. 2021
Dear Michael, We appreciate your fantastic feedback about being the Radisson Blu Hotel, Kyiv City Centre guest! It's great you were happy with us! So we are looking forward to welcoming you back soon! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

6/10 Satisfaisant

yilmaz

Voyage d’affaires
Les points faibles : Personnel et service et équipements
Austattung der minibar war Leer trotz junior suite Bar und Restaurant nur bis 22Uhr Sehr Schwach bin was anderes von radisson gewohnt
Séjour de 3 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 23 oct. 2021
Dear Yilmaz, Thank you for staying with us earlier this month and your feedback regarding your stay. Due to the Covid-19 restriction we have emptied minibar in the rooms as a precaution measurement, but all our guests are able to buy any item from it in anytime at the reception desk. Very much looking forward to your next visit to our hotel! Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

8/10 Bien

Geir

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de Anastasiia Kaliuzhna le 12 oct. 2021
Dear Geir, Thank you for choosing our hotel for your stay in Kyiv! We are happy you have enjoyed it and looking forward to welcoming you back soon. Kind regards, Anastasiia Kaliuzhna Guest Relations Manager

10/10 Excellent

Hal, APO

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff, and efficient in getting me checked in. It was after midnight.
Séjour de 1 nuit en octobre 2021
Réponse de Anastasiia Kaliuzhna le 11 oct. 2021
Dear Mr. Hal, We appreciate your nice feedback and are happy to know you have enjoyed our services. We do believe excellent memories about the Radisson Blu Hotel, Kyiv City Centre will lead you here again when you are in Kyiv. Kind regards, Anastasiia Kaliuzhna Guest Relations Manger

8/10 Bien

Miguel Angel

Séjour de 4 nuits en septembre 2021