Piscine extérieure (ouverte en saison), parasols de plage
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Avis sur Safir Fintas Kuwait Hotel

5 out of 5
Safir Fintas Kuwait Hotel
Salem Sabah Al Salem Al Sabah Street, Al Aqueela Beach, Fintas, Mubarak Al-Kabeer

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 55." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 55." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 55." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 55." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 55." "

8,8/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Abdulfattah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel stay
I enjoyed my stay and the service and treatment of the hotel personnel. Breakfast was fantastic
Séjour de 5 nuits en février 2024
Réponse de Management Response le 12 févr. 2024
Dear Mr. Abdulfattah, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us.We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

Bandar

.
Séjour de 1 nuit en janvier 2024
Réponse de Management Response le 7 mai 2024
Dear Mr. Bandar, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

Bandar

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Management Response le 29 févr. 2024
Dear Mr. Bandar, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

MAUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Average
Séjour de 1 nuit en avril 2023
Réponse de Management Response le 12 juil. 2023
Dear Mr. Maung , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

Hamad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Management Response le 13 janv. 2023
Dear Mr. Hamad , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience. Clean, nice and comfortable place to stay. Definitively I will repeat.
Séjour de 1 nuit en septembre 2022
Réponse de Management Response le 26 oct. 2022
Dear Mr. David , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

nour

Séjour de 1 nuit en août 2022
Réponse de Management Response le 3 sept. 2022
Dear Ms. Nour , We appreciate you for staying with us and for taking the time to comment on your experience. As the Manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay.Best Regards,Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

Jennifer, Kuwait City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and efficient staff, the hotel was clean and comfortable to stay in.
Séjour de 2 nuits en octobre 2020
Réponse de Mahmoud Hagag le 18 oct. 2020
Dear Mr.Jennifer, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bien

FAHAD

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Mahmoud Hagag le 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Hotel, a bit far from the city. Good service, breakfast was ok. Gym needs a lot of work.
Séjour de 2 nuits en février 2020
Réponse de Mahmoud Hagag le 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en février 2020
Réponse de Management Response le 5 août 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
تجربة سيئه
حجزت عدة ودفعتها سابقا وحصل لي ظرف وخرجت بعد نصف عدد ايام الحجز وكلمت الأخ مشرف الاستقبال (من الجنسية المصرية) وقال لي أنت حجزك غير قابل للاسترجاع وبعدما تناقشنا قال سأوقف العملية لحين تواصلك مع هوتلز وتواصلت مع هوتلز وأخبروني هوتلز أن مشرف الاستقبال رفض! نصيحه لا تحجزو دفع مسبق فلا هوتلز ولا الفندق سيعيد لكم قيمة الليالي المتبقية
Séjour de 4 nuits en janvier 2020
Réponse de Management Response le 5 août 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excellent

Ken, Toronto

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the quiet and the cleanliness. I was visiting from Canada and the staff was very helpful (mainly Jessie and Imad). The free shuttle to and from the airport was a huge plus and room service was great! Breakfast buffet was very filing and the staff were nice.
Séjour de 4 nuits en novembre 2019
Réponse de Mahmoud Hagag le 18 oct. 2020
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اقامتنا
غرفتنا كان بها باب بين غرفتين مما سمح بعض الاحيان بوصول صوت الغرفه المجاوره لنا. مطلوب بزيادة عدد موظفي الاستقبال . وكذلك الاهتمام لبوفيه الاستقبال و متابعة الناقص من الاطباق.
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Mohamed

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Was big room at the hotel and much space to move in
Séjour de 2 nuits en octobre 2019
Réponse de Management Response le 5 août 2022
ضيفنا المحترم ,شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

8/10 Bien

Abdulkarim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Management Response le 24 juil. 2023
ضيفنا المحترم ,شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

10/10 Excellent

JohnMen, Manhattan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was pleasantly surprised - the staff was attentive, polite and accommodating - the lobby is beautiful - the room was large, very clean and modern thought not top shelf it was excellent overall. I stayed in the adjoining building where the hallways were a bit worn but not an issue. The morning buffet was 5-star quality and was available from 6am-11:30am which provides a great deal of flexibility. The hotel picked me up the morning of my arrival and dropped me at the airport upon departure - a fantastic complimentary service. The only issue is the construction behind the hotel is somewhat unsightly but realistically there was no noise or practical problems at all. Overall the Safir Fintas Kuwait is an excellent choice and highly recommended.
Séjour de 2 nuits en septembre 2019
Réponse de Management Response le 5 août 2022
Dear Mr. Johnmen, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

Saqer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Management Response le 5 août 2022
Dear Mr. Saqer , We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Staff were helpful especially at the checking in process. Facilities and room lighting need some improvement.
Séjour de 2 nuits en juin 2019
Réponse de Safir le 17 juin 2019
Dear valued guest, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

8/10 Bien

Mohammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice stay
Nice and quiet stay. I recommend the hotel to spend weekend.
Séjour de 1 nuit en juin 2019
Réponse de Safir le 17 juin 2019
Dear valued guest, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, good buffets, good service and much more reasonably priced compared to other similar American hotel chains in the area which I usually stay at when traveling to Kuwait on business. I will be staying here again.
Séjour de 7 nuits en mai 2019
Réponse de Safir le 17 juin 2019
Dear Mr. Christopher, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2019
Réponse de Safir le 24 mai 2019
Dear Valued guest, thank you so much for sharing your experience and we are glad to hear that you enjoyed the services of the hotel. looking forward to welcoming you back in the hotel. Saif Eddin Mohammed - General Manager.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, good food, good service and the best staff
Séjour de 6 nuits en avril 2019
Réponse de Mahmoud Hagag le 13 mai 2019
Dear Valued Guest, We would like to take this opportunity to thank you for choosing Safir Fintas Kuwait Hotel. It is wonderful to know that we met all of your expectations and you enjoyed your stay with us. Thank you for appreciating our staff. We look forward to welcoming you again in near future to provide the memorable Safir Fintas Kuwait Hotel experiences. Thank you once again and best regards, Saif Eddin K. Mohammed General Manager

10/10 Excellent

Koichi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
清潔できれいなホテル
初めて泊まりましたが、綺麗で清潔。部屋も広くていいホテルでした。トイレの水を流すボタン周りのカバーが外れたのだけは残念でしたが。
Séjour de 1 nuit en avril 2019
Réponse de Safir le 17 juin 2019
Dear Mr. Koichi, We would like to thank you for time spent for your feedback with us which is highly appreciated. We are grateful for choosing Safir Fintas Kuwait Hotel as a venue for your last stay, Thank you once again and look forward to welcoming you back in the near future. Kind regards, Saif Eddin K. Mohammed-General Manager

10/10 Excellent

salman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Amazing
Séjour de 3 nuits en mai 2019
Réponse de Mahmoud Hagag le 13 mai 2019
Dear Valued Guest, We would like to take this opportunity to thank you for choosing Safir Fintas Kuwait Hotel. It is wonderful to know that we met all of your expectations and you enjoyed your stay with us. Thank you for appreciating our staff. We look forward to welcoming you again in near future to provide the memorable Safir Fintas Kuwait Hotel experiences. Thank you once again and best regards, Saif Eddin K. Mohammed General Manager

6/10 Satisfaisant

Ahmad

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019
Réponse de Mahmoud Hagag le 13 mai 2019
Dear Mr. Ahmed, thank you so much for sharing your experience with us . looking forward to welcoming you back in the hotel and I am sure we will make your stay a memorable one. Saif Eddin Mohammed - General Manager.

4/10 Médiocre

Khalid, Riyadh

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Had trouble with wireless connection. Asked to solve it for 2 days but left hotel without solving it for me.
Séjour de 3 nuits en avril 2019
Réponse de Safir Fintas le 3 mai 2019
Dear Mr. Khled greetings from Safir Fintas Kuwait , we would like to take this opportunity to thank you indeed for choosing our hotel for your last stay , and for your feedback through Expedia , regarding the issue with the internet , our reception team offered for you to move to another room since the internet issue will take time , you preferred to stay in the same room , with pleasure we provided you with the hotel router as an exceptional for you , please accept our sincere apology for the inconvenience happened and looking forward to welcoming you back at Safir Fintas Kuwait. Hotel Management

8/10 Bien

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
مره سعاده
ممتاز
Séjour de 1 nuit en janvier 2019
Réponse de Nashaat le 26 janv. 2019
ضيفنا العزيز السيد عبدالله ، باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا وإعلامنا ان الفندق و خدماته قد نالت رضاكم و استحسانكم. و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيدة
Séjour de 3 nuits en janvier 2019
Réponse de Nashaat le 8 janv. 2019
ضيفنا العزيز ، باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا . و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

10/10 Excellent

Husain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ممتازة
Séjour de 1 nuit en novembre 2018
Réponse de Nashaat le 8 janv. 2019
ضيفنا العزيز ،السيد/ حسين باسمي و باسم جميع العاملين في الفندق نود ان نعبر عن امتنانا لمشاركة تجربتك معنا . و نتطلع لاستقبالكم مجددا في الفندق في اقرب وقت. مع جزيل الامتنان لما ذكرت عن الفندق . سيف الدين محمد - المدير العام

6/10 Satisfaisant

Najeb

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
they tried to help but shuttle to airport not prov
not give a sea view as reserved but there was construction that side not a big loss
Séjour de 2 nuits en septembre 2018
Réponse de Safir le 5 oct. 2018
Dear Mr. Najeb, Thank you so much for sharing your experience with us. looking forward to welcoming you all back in the hotel. Saif Eddin Mohammed General Manager.

10/10 Excellent

Jp

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel. Warm, friendly and helpful. I would love to visit again.
Séjour de 1 nuit en septembre 2018
Réponse de Saif Eddin K. Mohammed. general manager le 16 sept. 2018
Dear Valued Guest, We would like to thank you for time spent for your feedback with us on Expedia ,which is highly appreciated. We are grateful for choosing Safir Hotel & Residences Kuwait - Fintas as a venue for your last stay, and look forward to welcoming you back for another memorable and enjoyable experience in the near future. Thank you once again and very best regards, Saif Eddin K. Mohammed. general manager

10/10 Excellent

nasser

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ممتاز
فندق ممتاز
Séjour de 1 nuit en août 2018
Réponse de سيف الدين محمد . المدير العام le 16 sept. 2018
ضيفنا المحترم، تحية طيبة وبعد، نود وبالنيابة عن فريق عملنا تقديم بالغ شكرنا وإمتناننا بخصوص ما ورد في تقييمك الرائع لفندقنا، وإننا حريصون دائما على جعله المكان الأمثل لقضاء وقت مميز وكذلك خوض تجربة ممتعة. كما اننا بانتظارعودتك والترحيب بك مرة أخرى في المستقبل القريب. وتقبل تحياتنا ووافر تقديرنا، سيف الدين محمد المدير العام فندق وريزيدنس سفير الكويت - الفنطاس

10/10 Excellent

Sumer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2018
Réponse de Nashaat le 21 juil. 2018
Thank you so much for sharing your experience and we are glad to hear that you enjoyed the hotel services and the place. we appreciate your comments about the hotel , looking forward to welcoming you all back in the hotel.

10/10 Excellent

Sumer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2018
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Satisfaisant

Danah

Les points forts : Personnel et service et confort de la chambre
Réponse de Safir le 1 mai 2018
Dear Ms. Danah, Thank you for sharing your experience with us and we would like to know more about the services to avoid any inconvenience in the future. looking forward to welcoming you back to the hotel. Saif Eddin Mohammed General Manager

10/10 Excellent

danah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
رحلة عائلية ممتعة
إقامتنا ممتعة عائلية بوفية الافطار جميل ومتنوع العشاء لذيذ ومتنوع كذلك أعجبني المقهى واللوبي الجناح كانت ألوانه جميله وهادئة الحمام كان كبير ويحتوى على جاكوزي استمتع اولادي بحمام السباحة الذي يتميز باطلالة عجيبة على البحر لانه في الروف آخر دور في الفندق كما استمتعوا بألعاب الحديقة ونلعب كرة القدم (حقا استمتعنا أنا وعائلتي وكانت سياحة جميلة في بلدي)
Réponse de سيف الدين محمد المدير العام فندق le 21 juil. 2018
السيده دانا المحترمه، تحية طيبة وبعد، نود وبالنيابة عن فريق عملنا تقديم بالغ شكرنا وإمتناننا بخصوص ما ورد في تقييمك الرائع لفندقنا، وإننا حريصون دائما على جعله المكان الأمثل لقضاء وقت مميز وكذلك خوض تجربة ممتعة. كما اننا بانتظارعودتك والترحيب بك مرة أخرى في المستقبل القريب. وتقبل تحياتنا ووافر تقديرنا،

4/10 Médiocre

HUDA

Les points forts : Propreté
Les points faibles : Personnel et service
الفندق جميل من ناحيه الغرفه وديكور والبهو وقريب من سوبر ماركت وبجانبه محلات ومطاعم ومول صغير واقامتى كانت ليله واحدة فقط وخرجت ثاني يوم بسرعه لان معامله في الاستقبال سيئة جدا الليله 334 دينار وطلبوا تامين 50 دينار او رهن الجواز او الهويه رغم انه ممنوع دوليا رهن الجواز السفر رغم دفعت المبلغ كامل وصمموا اخذ المبلغ رغم الغرفه عاديه ما تسوى 30 دينار وبعد مشاده بين وبين موظفه لساعه ورفض ارجاع فلوسي قبلت الموظفه لكن انا نفسيا اول مره اشوف فمدق ياخذ تامين على ليله واحد 50 دينار قمة التخلف ولكن لم اكون غبيه ووتركت الفندق فورا رغم ان الغرفه جيده وقريب من سوبر ماركت بس الاستقبال اداره الفندق غير جيده مع الضيف اما الافطار لم اجربه لاني خرجت مبكره بعد معاملتهم الفاشله وذهبت لفندق معاملتهم ممتازه مع الضيف
Séjour de 1 nuit en novembre 2017
Réponse de Management Response le 5 août 2022
ضيفنا المحترم شكرا لمشاركتكم معنا ونأسف علي عدم رضاكم خلال هذه الاقامة ونأمل بأن نراكم قريبا حتى ننال فرصة تعويض إقامتكم الماضية بإقامة مستقبلية أفضل خالدة في ذاكرتكم من بعد تحسين خدماتنا. سيف الدين محمد .المدير العام

8/10 Bien

Jibu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Satisfaisant

Mrs M, Qatar

Les points forts : Propreté et confort de la chambre
Not great for sleep
Room was ok. There are 4 of us and they put us in a room with 2 double beds. That's a really tight fit. Most of the staff was great, but one woman at the front desk was extremely rude when we asked about the pool and beach. The music from an event was ridiculously loud. Drums, late until the night. When we called the front desk about it, they couldn't hear us due to the music. Then the next morning when we said something about it, they laughed. Sorry, we pay for a hotel to sleep... we didn't find it funny. Also the beach is dirty Sad that they don't have the staff cleaning up all the trash.
Séjour de 2 nuits en juillet 2017
Réponse de Management Response le 5 août 2022
Dear Mrs M, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
General Manager
AC is noisy
Réponse de Management Response le 5 août 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excellent

Moe, Kuwait City, Kuwait

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a pleasant stay!
We spent a night at the hotel, celebrating my wife's birthday. Originally, we booked the Junior Suite... Upon arrival and at the reception, Maricel greeted us warmly. When we mentioned to her that we were celebrating my wife's birthday, she upgraded us to the Executive Suite! Such a nice gesture from her! We had a very pleasant stay and our bed was really comfy. The suite was spacious and well-kept.
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

8/10 Bien

Agata, Utrecht

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good experience in Kuwait
This hotel is located a little further from the center but its location fit my purpose very well. There are three restaurants (OK quality). The selection at the breakfast is good. The staff is very friendly. The rooms are not huge but well equipped. The beda are super large... super king-size. I wouldn't rush there with the family but for business is just fine
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
it was great
everything was fine, but no much of ppl :) its nice hotel in nice place i strongly recommend it
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait

6/10 Satisfaisant

Salem, Kuwait

Simple Hotel
It was not bad
Réponse de Management Response le 5 août 2022
Dear Valued guest, Thank you so much for sharing your experience and we apologize for any inconvenience caused during your stay. We have noted all the points you mentioned in your review and we are working on them to make sure that all guests get the best experience ever when they stay with us. Looking forward to welcoming you back in the hotel. Saif Eddin Mohammed General Manager

10/10 Excellent

Abdullah, المملكة العربية السعودية - الرياض

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ممتاز للعائلة مع 4 أطفال
الغرفة واسعة ونظيفة والسرير والأثاث جديد مع وجود خدمة الواي فاي المجانية في جميع أرجاء الفندق وكان الإفطار مجاني ومنوع ورائع ما عدا أخر يوم فكان الإفطار كانه غداء

8/10 Bien

HUMOUD

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel so far from downtown, better for relax and honeymoon
Réponse de Management Response le 5 août 2022
Dear Valued Guest, We appreciate you for staying with us and for taking the time to comment on your experience. As the manager of Safir Fintas Kuwait, it gives me great pleasure to hear that you enjoyed your stay with us. We look forward to your next stay. Best Regards, Saif Eddin Mohamed General Manager Safir Fintas Kuwait