Avis sur ibis Kuwait Salmiya
ibis Kuwait Salmiya
Salmiya Area 71 Block 8, Salem Mubarak Street, Salmiya
Avis
8,0
Très bien
8,6/10
Propreté
8,0/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage d’affaires
15 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2022
Réponse de Mahmoud Emara le 17 nov. 2022
Dear Mr. PaulThank you so much for your review. I am pleased to hear you appreciate the efforts of our colleagues in delivering a great stay experience. A positive guest experience like yours is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincere regards,
4/10 Médiocre
arnaud
Voyage d’affaires
29 nov. 2019
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
arnaud
Séjour de 4 nuits en novembre 2019
Réponse de Waleed le 28 déc. 2019
Dear Valued Guest
We very much appreciate your comments regarding your stay at the ibis Koweit City Salmiyah. It is always a pleasure to receive your feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Waleed Ibrahim
Front Office Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
29 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en novembre 2019
Réponse de Waleed Ibrahim le 30 nov. 2019
Thank you so Much
6/10 Satisfaisant
Jean-michel
28 juin 2019
Les points forts : Propreté et personnel et service
Bien place
Jean-michel
Séjour de 2 nuits en juin 2019
Réponse de Rifad le 30 juin 2019
Dear Valued Guest,
Thank you so much for your efforts to post a review on Hotels.com website.
Your feedback and comments are very appreciated.
We all look forward welcoming you again in near future.
Sincerely
Rifad Ramjan
Hotel Manager
8/10 Bien
Voyageur vérifié
27 mars 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Dear Guest,
Thank you so much for your efforts to post a review on Expedia website.
Your feedback and comments are very appreciated.
We all look forward welcoming you again in near future.
Sincerely
Rifad Ramjan
Rooms Division Manager
8/10 Bien
salih, belgique
3 mars 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
emplacement strategique
salih
8/10 Bien
Ced, Paris
15 déc. 2013
Les points forts : Personnel et service
Voyage au Koweit pour affaires
Ced
8/10 Bien
Hasan, Lawrence
9 mai 2024
Hasan
Séjour de 3 nuits en mai 2024
8/10 Bien
Tanweer
Voyage en couple
20 févr. 2024
Les points forts : Équipements
Tanweer
Séjour de 2 nuits en février 2024
Réponse de Louis Fadel le 22 févr. 2024
Dear Mr. Tanweer,Thank you for sharing your feedback regarding your recent stay at Ibis Kuwait Salmiya. We appreciate your positive rating and are pleased to know that you found our hotel's location convenient, with shopping and restaurants in close proximity.Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for all our guests. If there are any specific areas where we can improve to enhance your future stays, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to Ibis Kuwait Salmiya on your future visits to Kuwait.Best regards,Louis FadelFront office Manager
10/10 Excellent
Ebenezer
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ebenezer
Séjour de 1 nuit en janvier 2024
Réponse de Louis Fadel le 1 févr. 2024
Dear Mr. Ebenezer,Thank you for taking the time to share your positive feedback regarding your recent stay at Ibis Kuwait Salmiya. We are thrilled to hear that you experienced excellent service during your visit.Your satisfaction is our top priority, and we are delighted that our team was able to provide you with a really good service. We appreciate your kind words and the perfect score you have given us.We look forward to hosting you again at Ibis Kuwait Salmiya on your future travels.Thank you for choosing Ibis Kuwait Salmiya, and we wish you safe and enjoyable travels ahead.Warm RegardsLouis FadelFront Office Manager
10/10 Excellent
Juan Pablo, hialeah
23 janv. 2024
Juan Pablo
Séjour de 2 nuits en janvier 2024
Réponse de Louis Fadel le 13 févr. 2024
Dear Mr. Rashed,Thank you for your excellent review! We are thrilled to hear that you had a perfect experience during your stay at Ibis Kuwait Salmiya.It's great to know that you found the location and parking facilities to be excellent. Our team is committed to providing top-notch service and ensuring our guests have a comfortable and enjoyable stay.We appreciate your positive feedback, and we look forward to welcoming you back to Ibis Kuwait Salmiya in the future.Best regards,Louis FadelFront Office Manager
10/10 Excellent
J.J.C
18 janv. 2024
J.J.C
Séjour de 5 nuits en janvier 2024
Réponse de Louis Fadel le 20 janv. 2024
Dear Our Valued Guest,Thank you so much for your fantastic 10 out of 10 review on Hotels.com! We appreciate you taking the time to share your positive experience with us.We're thrilled to hear that you had a great stay, and your perfect rating means the world to us. Your satisfaction is our top priority, and we look forward to the opportunity of welcoming you back for another exceptional experience.Thank you for choosing us, and we can't wait to host you again in the future!Best regards,Louis FadelFront office Manager
10/10 Excellent
Esber
17 janv. 2024
Les points forts : Propreté et personnel et service
Esber
Séjour de 4 nuits en janvier 2024
Réponse de Louis Fadel le 20 janv. 2024
Dear Esber,Thank you for taking the time to share your 5 out of 5 review on Expedia! We're delighted to hear about your positive experience and appreciate your high rating.It's always a pleasure to receive such positive feedback, and we're thrilled that your stay met or exceeded your expectations.Your satisfaction is our priority, and we look forward to the opportunity of hosting you again in the future.Thank you for choosing us, and we can't wait to welcome you back!Best regards,Louis FadelFront office Manager
4/10 Médiocre
abdullah
Voyage en famille
14 janv. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
It is less than expected. There is no parking.
abdullah
Séjour de 4 nuits en janvier 2024
Réponse de Louis Fadel le 16 janv. 2024
Dear Abdullah,Thank you for sharing your feedback regarding your recent stay at ibis Kuwait Salmiya. We appreciate you taking the time to provide us with your thoughts.Your feedback is instrumental in helping us enhance our guest experience. We are committed to addressing any concerns and ensuring our guests have a comfortable stay.Thank you for choosing ibis Kuwait Salmiya, and we hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best Regards,Louis FadelFront office Manager
4/10 Médiocre
Lacie
Voyage en famille
2 janv. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Lacie
Séjour de 2 nuits en décembre 2023
Réponse de Louis Khalil le 6 janv. 2024
Dear Lacie,Thank you for taking the time to share your experience regarding your recent stay. We apologize for the discrepancy in the room description and the actual amenities provided. We understand the inconvenience this caused during your visit.Your feedback is invaluable to us, and we'll address this discrepancy to ensure accurate descriptions for future guests. If there's anything else you'd like to highlight or if there's a way we can make amends, please let us know. We hope for another opportunity to provide you with a more seamless and enjoyable stay in the future.Warm regards,Louis KhalilFront office Manager
2/10 Horrible
Meshal
26 déc. 2023
Meshal
Séjour de 1 nuit en décembre 2023
Réponse de Louis Khalil le 31 déc. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Ibis Hotel Salmiya. We appreciate your rating, and we would like to address the concerns raised.We understand that there might have been an issue with you to have a visit during your stay, and we apologize for any inconvenience this may have caused. As a hotel operating in Kuwait, we adhere strictly to local regulations, including those concerning guest visits, especially for unmarried couples. We appreciate your understanding of these policies and thank you for your cooperation.We value your feedback and are committed to providing a positive and compliant experience for all our guests.Best regards,Louis KhalilFront office Manager
10/10 Excellent
Raja
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Raja
Séjour de 3 nuits en décembre 2023
Réponse de Louis Khalil le 28 déc. 2023
Dear Mr. Raja,We extend our sincerest gratitude for taking the time to share your exceptional experience at Ibis Salmiya on Orbitz. Your 5 out of 5 rating and kind words are immensely appreciated.It brings us immense pleasure to learn that your stay with us was nothing short of remarkable. Our team takes great pride in curating an unforgettable experience for our guests, and knowing that you found our hotel to be among the best you've ever stayed at fills us with pride.We are delighted that you enjoyed the reasonable pricing, the breathtaking sea view from your window, and that our breakfast buffet met your expectations at a 5-star level. Your intention to return is the highest compliment we could receive, and we eagerly anticipate welcoming you back to Ibis Salmiya.Thank you for choosing us as your hospitality destination and for acknowledging our efforts. Warm regards,Louis KhalilFront office Manager
10/10 Excellent
carlos
5 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
carlos
Séjour de 2 nuits en décembre 2023
Réponse de Louis Khalil le 12 déc. 2023
Dear Mr. Carlos,Thank you sincerely for taking the time to share your experience with us! We're thrilled to hear that our commitment to maintaining cleanliness and comfort was reflected during your stay. Our team works diligently to ensure our guests have a wonderful experience, and it's delightful to know that you found our bedding comfortable and our location convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back to ibis Hotel Salmiya for another exceptional stay whenever your travels bring you this way again.Warm regards,Louis KhalilFront office Manager
10/10 Excellent
Ibrahim, wallad lake
30 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ibrahim
Séjour de 5 nuits en novembre 2023
Réponse de Mahmoud Emara le 2 déc. 2023
Dear Mr. IbrahimThank you for sharing your excellent 10/10 rating and positive feedback with us! We're delighted to hear that you had a fantastic experience during your stay.We appreciate your comment regarding parking, and we'll certainly explore the possibility of establishing an agreement with the mall parking to enhance the convenience for our guests. Your suggestion is valuable, and we always aim to improve our services based on guest feedback.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future. Best regards,
10/10 Excellent
Seigo
Voyage d’affaires
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seigo
Séjour de 2 nuits en septembre 2023
Réponse de Louis Khalil le 25 sept. 2023
Dear Mr. Seigo,We are absolutely thrilled to receive your exceptional rating of 100/100! Thank you so much for taking the time to share your wonderful feedback about your recent stay with us.It's truly gratifying to know that you had such a fantastic experience at ibis hotel Salmiya. Your perfect score reflects our team's dedication to providing the best possible service and creating memorable moments for our guests. We are delighted that we could meet and even exceed your expectations.Your positive feedback motivates us to continue delivering the highest level of hospitality, and we genuinely appreciate your support and recognition.We look forward to welcoming you back to ibis Hotel Salmiya in the future.Once again, thank you for choosing to stay with us and for your kind words. We can't wait to have you as our guest again soon!Best regards,Louis KhalilFront Office Manager
2/10 Horrible
Tuna, Dubai
11 sept. 2023
Tuna
Séjour de 2 nuits en mars 2023
Réponse de Louis Khalil le 3 oct. 2023
Dear Ms. Tuna,Thank you for taking the time to rate your recent stay with us on Expedia.com. We value all feedback from our guests, as it helps us improve our services.However, we noticed that you provided a rating of 1/5 without any specific comments or details regarding your experience. We would greatly appreciate it if you could share more information about what may have led to your rating so that we can address any concerns and make necessary improvements to enhance our guest experience.Your satisfaction is our top priority, and we are committed to ensuring that all our guests have a comfortable and enjoyable stay. Your feedback would be invaluable in helping us achieve this goal.Please feel free to reach out to us with any additional details or concerns you may have about your stay. We hope to have the opportunity to better understand your experience and to welcome you back in the future.Sincerely,Louis KhalilFront Office Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
30 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gerne wieder :)
Voyageur vérifié
Séjour de 5 nuits en mai 2023
Réponse de Louis Khalil le 1 juin 2023
Dear Valued Guest,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience at our hotel. Our staff takes pride in providing a friendly and accommodating service to ensure your stay is enjoyable. We're glad you appreciated the quiet location, clean rooms, and bathrooms, as well as the convenience of WiFi. It's great to know that you enjoyed our good breakfast options and found parking, restaurants, and shopping facilities nearby. We value your patronage and hope to welcome you back for another wonderful stay in the future. Thank you for choosing our hotel! Kind RegardsLouis KhalilFront office Manager
10/10 Excellent
Ahmed
Voyage en couple
29 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ahmed
Séjour de 2 nuits en avril 2023
Réponse de Mahmoud Emara le 30 avr. 2023
Dear Mr Ahmed Thank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
6/10 Satisfaisant
Muhannad
18 avr. 2023
Muhannad
Séjour de 3 nuits en avril 2023
Réponse de Louis Khalil le 10 mai 2023
Dear Muhannad Thank you for taking the time to rate your recent stay at ibis Salmiya on Expedia. We appreciate your feedback, even if it was a brief rating without comments.We would like to know more about your experience and how we can improve for future guests. If you have any specific comments or suggestions that you would like to share with us, please don't hesitate to reach out to our front desk team.Thank you again for choosing ibis Salmiya, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.Kind RegardsLouis KhalilFront office Manager
8/10 Bien
Voyageur vérifié
2 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mars 2023
Réponse de Mahmoud Emara le 5 avr. 2023
Dear our Valued guest Thank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
8/10 Bien
Franklin, MIAMI
21 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Franklin
Séjour de 3 nuits en mars 2023
Réponse de Mahmoud Emara le 5 avr. 2023
Dear Mr. FranklinThank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
8/10 Bien
Elias, Salmiya
14 mars 2023
Elias
Séjour de 4 nuits en mars 2023
Réponse de Mahmoud Emara le 5 avr. 2023
Dear Mr. EliasThank you so much for your review. I am pleased to hear you appreciate the efforts of our colleagues in delivering a great stay experience. A positive guest experience like yours is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincere regards,
10/10 Excellent
Hans
Voyage d’affaires
7 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hans
Séjour de 1 nuit en février 2023
Réponse de Mahmoud Emara le 8 févr. 2023
Dear Mr. HansThank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
8/10 Bien
Musa
27 janv. 2023
Musa
Séjour de 4 nuits en janvier 2023
Réponse de Mahmoud Emara le 30 janv. 2023
Dear Mr. MusaThank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
10/10 Excellent
Robert, london
Voyage en groupe, Voyage d’affaires
27 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en janvier 2023
Réponse de Louis Khalil le 28 janv. 2023
Dear Mr. Robert,Thank you for your positive feedback! We are delighted to hear that your stay with us was excellent. We strive to provide our guests with the highest level of service and comfort, and it's great to know that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.Kind RegardsLouis Khalil
8/10 Bien
mohammad, Alriqa
Voyage en famille avec de jeunes enfants
26 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mohammad
Séjour de 12 nuits en janvier 2023
Réponse de Louis Khalil le 28 janv. 2023
Dear mr. Mohamed,Thank you for taking the time to leave a review of your recent stay at our hotel. We're thrilled to hear that you enjoyed the proximity of the hotel to popular cafes, supermarkets, and shopping malls. We are also glad to know that you found our staff to be friendly and helpful. We hope that you will choose to stay with us again in the future.Kind RegardsLouis Khalil
8/10 Bien
Manal
Voyage en famille
15 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manal
Réponse de Louis Khalil le 17 janv. 2023
Dear Ms. Manal,Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience that the hotel building being shared with other shops may have caused. We are always looking for ways to improve our services and we are glad to hear that you had a good overall experience. We will work on providing different food options daily in the future. Thank you again for your valuable feedback.Kind RegardsLouis Khalil
6/10 Satisfaisant
Mohammad
Voyage en groupe
2 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mohammad
Réponse de Mahmoud Emara le 29 nov. 2023
Dear Mr. Mohammed Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you encountered during your stay.We're glad to hear that the issue with the air conditioning on the first day was promptly addressed and resolved. Your comfort is our priority, and we appreciate your understanding in this matter.We understand your comments about the basic equipment and will certainly take them into consideration as we continually strive to improve our offerings.If there's anything specific you believe we can enhance or if you have additional comments, please don't hesitate to share. We value your insights and look forward to the possibility of serving you better in the future.Thank you for choosing to stay with us.Best regards,Mahmoud Emara Front office Manager
6/10 Satisfaisant
HASHEM
Voyage en famille
2 janv. 2023
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
A bad stay!
HASHEM
Séjour de 2 nuits en décembre 2022
Réponse de Louis Khalil le 9 janv. 2023
Dear Mr. Hashem,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your stay. More so because all the types of rooms we have are thoroughly described on our website,Kind Regardslouis KhalilFront office Manager
8/10 Bien
Ahmed
Voyage d’affaires
29 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmed
Séjour de 3 nuits en décembre 2022
Réponse de Mahmoud Emara le 31 déc. 2022
Dear Valued guest Thank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, together with your great comments about the staff for being awesome, polite and friendly, we value your feedback and thank you for recognizing their positive behavior as they continue to deliver great service to all of our guests. We hope you will visit us again.Sincerely,
6/10 Satisfaisant
Adnan
26 déc. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Adnan
6/10 Satisfaisant
Voyageur vérifié
4 déc. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en novembre 2022
Réponse de Mahmoud Emara le 6 déc. 2022
Dear our Valued guest Thank you so much for your review. I am pleased to hear you liked the Hotel location and the facilities. and We apologize that your recent stay did not meet your expectations. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Sincerely,
8/10 Bien
Mohamed
30 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohamed
Réponse de Mahmoud Emara le 1 déc. 2022
Dear Mr. mohamed Thank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, together with your great comments about the staff for being awesome, polite and friendly, we value your feedback and thank you for recognizing their positive behavior as they continue to deliver great service to all of our guests. We hope you will visit us again.Sincerely,
8/10 Bien
Bashar
11 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bashar
Séjour de 5 nuits en novembre 2022
Réponse de Mahmoud Emara le 11 nov. 2022
Dear Mr. BasharThank you so much for your candid review. I am pleased to hear you enjoyed your stay with us and the recent stay has met your expectation and liked the hotel location which we hope has been convenient during your visit. A positive guest comment is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely.
10/10 Excellent
PerOla
29 sept. 2022
PerOla
Séjour de 2 nuits en septembre 2022
Réponse de Sincerely, Grace Anne Orina PA to General Manager le 2 oct. 2022
Dear Perola,We’re so happy to hear you had a great experience with us. Your review made our day! All our staff work very hard to keep our customers happy and satisfied . We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
8/10 Bien
Scott
Voyage d’affaires
23 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en juillet 2022
Réponse de Mahmoud Emara le 23 août 2022
Dear Mr. ScottThank you so much for your review. We appreciate your loyalty. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,
10/10 Excellent
Haifa
27 juin 2022
Les points forts : Propreté et personnel et service
Haifa
Séjour de 9 nuits en juin 2022
Réponse de Mahmoud Emara le 23 août 2022
Dear Ms. HaifaThank you so much for your review. I am pleased to hear you appreciate the efforts of our colleagues in delivering a great stay experience. A positive guest experience like yours is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincere regards,
10/10 Excellent
Lewis Robert, Northport
25 mai 2022
Lewis Robert
Séjour de 6 nuits en mai 2022
8/10 Bien
Voyageur vérifié
8 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2022
Réponse de Mahmoud Emara le 8 mai 2022
Thank you so much for your review. I am pleased to hear you appreciate the efforts of our colleagues in delivering a great stay experience. A positive guest experience like yours is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincere regards,
8/10 Bien
Abdulhameed
Voyage en famille
27 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abdulhameed
Séjour de 2 nuits en mars 2022
Réponse de Mahmoud Emara le 29 mars 2022
Dear Mr.
Thank you so much for your review. I am pleased to hear you appreciate the efforts of our colleagues in delivering a great stay experience. we have noticed your comment about the parking and we shared with the management for improvement
A positive guest experience like yours is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincere regards,
6/10 Satisfaisant
Mohammed
Voyage d’affaires
5 févr. 2022
Les points forts : Propreté et personnel et service
Mohammed
Séjour de 1 nuit en février 2022
Réponse de Mahmoud Emara le 8 févr. 2022
Dear Mr. Mohamed
Thank you for your candid review. We have noticed your comment regarding the which was not to your expectation. Your comment is something our staff takes great pride in, so we value your feedback.
We hope you will visit us again
Sincerely,
10/10 Excellent
Barbara, Bradford
Voyage en famille
8 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Barbara
Séjour de 5 nuits en décembre 2021
Réponse de Louis Khalil le 9 janv. 2022
Dear Ms. Barbara,
We very much appreciate your comments regarding your stay at the ibis Salmiya.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Louis Khalil
10/10 Excellent
Ajmal, Herndon
Voyage d’affaires
8 janv. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ajmal
Séjour de 2 nuits en janvier 2022
Réponse de Louis Khalil le 9 janv. 2022
Dear Mr. Ajmal,
We very much appreciate your comments regarding your stay at the ibis Salmiya.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Louis Khalil
8/10 Bien
SAMI
13 oct. 2021
SAMI
Séjour de 2 nuits en octobre 2021
Réponse de Mahmoud Emara le 29 mars 2022
Dear Mr. Sami
Thank you so much for your review. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
8/10 Bien
Hans Holm
Voyage d’affaires
6 févr. 2020
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hans Holm
Séjour de 3 nuits en février 2020
Réponse de Waleed le 28 févr. 2020
Dear Mr. Hans,
We very much appreciate your comments regarding your stay at the ibis Salmiya.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards.
Waleed Ibrahim